We paid Rs. 3887 /- to install ACT Fibernet broadband connection on 6.8.2022.
Their engineering team could nt install & so we cancelled & we got complaint no/ticket number SR[protected] on 11.8.2022 & was assured amount will be refunded after our
sales team initiates the refund . Neither have received any msg nor call from the concerned team regarding this . Kindly
initiate the refund & resolve this issue as soon as possible . It's unfair to collect the money in seconds but refund initiation itself is taking 4-5 days then my refund process is going to take another 3-7 working days.
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