Respecte Sir/Madam,
I have raised a complaint regarding the refund of the two months of remaining service amount from past 2 months but no one is taking the complaint seriously and instead saying that they cant refund the amount and its the one of the company policies. so i request you to kingly take action. I have also raised a complaint on online complaint board as shown in the attachment.
I also request you to send me a copy of your company noms.
the details of the complaint :
Im Mandeep Singh was using ur beam broadband with 1mbps(I'd [protected]@live.com) from past 1 year. I have called the customer care department as on jan 23 for holding my ac as I was moving to other state and again I have called the customer care as on 11 march 2015 for the refund of my extra 2 months of payment as now I will not being using your services. I have raised a complaint with ticket no 16153598. I request u to refund my amount as early as possible as its a permanent disconnection.
Yours Faithfull,
Mandeep singh.
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We apologize for the inconvenience caused. Thank you for sharing the ticket number. We will look into the matter and get back to you.
Warm Regards,
Reliance Digital