ACT Fibernet — Service not activated after taking money and refund not processed for 6 months

Saha28

from Gurgaon, Haryana

Address:	Bangalore, Karnataka
Website:	www.acttv.in/

Hello, Lets Bring to light about this fraud company ACT Broadband. I have asked them to install the broadband connection on last week of April by paying Rs 1679/-, since installation not done after 10 days I wanted to back out. I was not delivered username password and not used a single byte of data, however they refunded me only Rs 410 out Rs 1679/- in August 2015. Since then I have been mailing their helpdesk and nodal officer..but they are falling in to deaf ears. I want that ACT to refund my money as well as urge the government to stop giving licence to such fraud companies like this. ACT should be stopped from doing business in our country.

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Comments

ACT Fibernet Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Valued Customer,

We apologize for the inconvenience caused. Please share your contact number and we will get back to you.

Warm Regards,
ACT Fibernet

Saha28

from Gurgaon, Haryana

Don't Apologize, Will you pay interest for the damage done?? It will be the true justice to your mistake.
Already checking with your Nodal officer Manjunath- he is alsoo lazy and pacifying like your face ACT.

Be sure that you will be obliterated soon or later due to your negligence and cheating customers like this.

People please say "NO" to ACT now!!

Saha28

from Gurgaon, Haryana

The ACT Nodal officer committed to me that he will refund the money in next 48 hours this Friday. The money is yet to be credited.

ACT-You and your people cannot be believed on, I will write a letter to PMO office soon and take disciplinary actions against you.