ACT Fibernet — Shifting

The after sale service is very bad. I had been calling them and their representatives from past 1 and half month for shifting the connection. I have tried applying for shifting through the application too. But there is no one who is taking any action. I have paid for 6months but from past one month I couldn't use it coz no one is shifting my connection. For the new connection, they were fast enough to install. They installed in next day. But for shifting the connection they are least worried about the same. The numbers in which I have been constantly following up in the Act office are: [protected] and[protected]. They only keep delaying and they dont even pick up calls after a point and these were the same guys who installed the new connection in a day and now for shifting they are not even cared about.
Very pathetic service.

My registered mobile number with ACT is [protected].