[Resolved] ACT Fibernet — Unable to connect to internet and as well as customer care
V
vinaykyerra
from Hyderabad, Telangana
Address:
Hyderabad, Andhra Pradesh
Past one month internet is getting disconnected frequently and I tried to reach the customer care n number times when ever there is an internet dis-connectivity but unable to reach the customer care due to line was busy all the time. Even, I dropped n number of emails to customer care, but there is only one response “Thank you for contacting us we will try to resolve issue”. But problem was not resolved, still internet is getting disconnected frequently.
I am getting frustrated due to frequent internet disconnection; it is making my day to day activities worse.
I have raised complaint via an email Dated: 26th may 2015 and Ticket No generated is 17117553.
Account ID: 292429
Do look into the issue and resolve ASAP
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