[Resolved]  ACT Fibernet — wifi network is not working for past 3 days and none is addressing

Address:Hyderabad, Andhra Pradesh, 500084
Website:www.actcorp.in

I am staying in masjid banda area of hyderbad city and using act corp for internet for past 3.5 years and was facing issues multiple times on internet connectivity. This time wifi network is not working for past 3 days and none is addressing. I have called multiple times to customer care, but the team is not picking up any calls.
Please help me to make team address our on going issue as we are working and need internet connectivity at home
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Jul 17, 2018
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Jun 11, 2018
ACT Fibernet Customer Care's response
Hi,

We regret the inconvenience caused. Please share your contact number below. We will look into this for you.

Regards,
ACT Fibernet
Complaint comments 

Comments

Act fibernet promises on their website if you pay for 6 or 12 months subscription upfront you get additional data apart from your FUP, but after making the payment it has been 2 months now and I don't see any data being credited, nor have they replied or responded to my emails or complaints.

ACT Fibernet Customer Care's response, Jun 15, 2018
Verified Support
Dear Valued Customer,

We regret the inconvenience caused. Please share your contact number and city name below. We will look into this for you.

Regards,
ACT Fibernet

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