[Resolved]  Adani Gas — faulty gas meter.

Address:303 Sujay Appartment, 2 Maneklal Colony, Naranpura, Amikunj.

Our Customer ID [protected].

Our meter has been changed and now we are recieving 2.5 times higher bill han our usage as per history records.

We think that meter is faulty. Kindly change or repair it.

Our usage never goes more than 0.3mmtbu however after changing the meter it went to 0.751mmbtu which is too high. We even do not have any gas gyser. We only used it for cooking.
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Aug 12, 2021
Complaint marked as Resolved 
Adani Gas customer support has been notified about the posted complaint.
Verified Support
Jan 06, 2021
Adani Gas Customer Care's response
Dear Sir,
As per your shared concern, a visit by our emergency team was made on 26.12.2020, would like to brief you that as per feedback received leakage was found in your stove and there were no other abnormalities found in pipe line or meter. As the repairing of stove is not in company’s purview we request you for repairing of the same from outside vendor. The repairing of the stove burner will automatically resolve the concern related to high consumption.
Hope the given assistance will be helpful in case of any other information or assistance feel free to contact our customer support help desk at[protected] or[protected] or e-mail us at customercare.[protected]@adani.com.
Thanks & Regards,
Customer Care
Adani Gas Ltd
Complaint comments 

Comments

customer id [protected]
we are living on 2 person before adani gas pipr line i am using gas bottle its working good using adani gas i got highly bill evrytime i complained and adani team will checked lickage and check metre but not any folt showing that then why i got higly bill team told me that your gas stove have very high flame so i changed gas now i got more highly bill any also my home is 20days locked so why i got high bill i told adani metre is not working problerly but not getting solution our friend nd family member got bill like as 700 or 800 who have 4 to 5 member and used gas 3 or 4 time i have only 2 or 3 hours for day

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