Aditya Birla Group — no update of delay in loan from abfl - app. no-967342

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201305

Dear team

I am from past 1 month being asked to take patience rather being given any solution.
This is to again bring to your notice that none of your staff is eager to help cutomer & even dont call back & more to that not pick the phone calls (Mobile / landline).
I have called many times to each one below for status but no one is getting back to me.
1. Mr sunny - mumbai office - [protected]
2. Mr deepak gupta - delhi office -[protected]
3. Mr nitesh - delhi office - [protected]
4. Delhi office landline[protected]

I even more surprise that the customer care team is also not able to provide the exact update & on my query simply revert "we get back to you in 3-5 days".

I would like to tell you that if there is such a mismatch & confusion amoung the team & company that no one is responsible & dont know the process & work, its better to close down the finance division as this is only giving the wrong input of aditya birla group.

I would also like to say that if you are not sure of what/ how to do the job, just pls dont make the fool of cuatomers.

You are giving the loan at a very high rate of interest & if customer like me is agree to take & pay you that, even then you are not bother & just making fool of customer by unnecessary making delay without any update.

I request you to pls either process my application - 967342 by this week or return all my documents & cancelled cheque copy.

Rgds
Ashish srivastava
[protected]

On thu, may 3, 2018 at 10:23 am, abfl direct wrote:

Dear customer,

Greetings from aditya birla capital.

This is with reference to the mail with regards to your loan application status.

Our team is reviewing your loan application.

We will update you with next steps in 3-5 working days. Appreciate your patience.

Thank you for reaching out to aditya birla finance limited. Have a nice day.

You can check the status of your loan on sms, by sending “loan status” to 567679 or give a missed call on[protected] from your registered mobile number.

Warm regards,
Aditya birla capital