| Address: | Bhavnagar, Gujarat, 364002 |
Since may 2017 i was looking for a change in my plan for mobile services having 3 idea numbers in easy share plan in gujarat. Unfortunately there was a total goof
Up by the idea office. Neither was the change carried out nor the bills changed. I tried for the next 5 months but due to phatetic response from the idea personnel i was unsuccessful wasting my hug eprecious time. Finally in desperation in nov 2017 paid the outstanding as per the idea customer poor care and closed all the three numbers with a promise never to return to idea again inspite of more than 8 years association. I lost a lot of my admiration for the aditya birla group whom i thought to be customer oriented... And the customer care nobody even bothered to give a proper reply inspire of sending mails etc there would be phone now and then and promises to sort the issue or may be they were passing the time.
What an idea siri... Great way to boot out customers... All the best in your endeavours Was this information helpful? | 
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