My father was recently hospitalized in the Covid ICU, while admitting him his clothes were changed from the ones he wore to the ones that the hospital gave him, with a clear understanding that on his release he would be given back the clothes. After 11 days (9 in ICU), at the time of his release the hospital denied any knowledge of his clothes, I had to fetch a new pair for his release. This might seem to be a trivial problem but has happened with me twice in a span of 2 months. This reflects very poor service quality. While there are other issues including being overcharged ( but I guess this is not something the forum can resolve) and hence not raising it here. But one expects basic service standards from a hospital which charges a premium, quite a shame for an institution which is part of a premium conglomerate
Regards, Niladri Roy Was this information helpful? | 
Post your Comment