Aditya Birla My Universe — Pathetic services | |||||
Dear Sir, I have accessed the My univesr SIP program some time in last july/August (2015). One sales person came to my home and I invested Rs 10000 per month in their SIP programs for 12 month period. He had taken a blank cheque and asked me to transfer Rs 10, 000 by net transfer. He informed me that my KYC would be over within 2-3 days time. After two weeks, I was getting calls regarding KYC status and I was providing all the details they had asked for. However, after some time my money was refunded. I was under the impression that my journey with Aditya Birla was over. However, From last september onward, my ECS has been started. When I asked the Bank to stop that one, they wanted only Aditya Birla can stop the ECS. I had been trying to talk to them over the phone and through e mail but my efforts were futile. Finally one gentle man from ABMyuniverse said that since more than three installments were collected, he advised me to continue and the last installment can be paid in cash in Sept 2016. For the last four days I have been calling them to pay for the last installment i.e. 12th installment and all the time I am getting a reply from that they would call me back in 2 minutes. Nothing happened sofar. The phone numbers given under griveances does not exist. I felt so helpless where to complain. My Id for this is ABMMU0105021 Was this information helpful? | |||||
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