Aditya Birla Payments Bank — deduct money from my account 7500rs, not any replying customer care. refund my money soon

vikas989

from Mumbai, Maharashtra

Address:	127201
Website:	www.adityabirla.bank

Date-13/7/2018
time about 6;59 pm aditya birla payment bank i called toll free number [protected] customer care for ask account related information . When I was talking to Aditya Birla Payment Bank Customer Care and asked him about my transaction fail, that time my money was in my account 7500rs, but during he asked me my information and bank account detail my money deduct and he did responce after and my call transfer on feed back without any reply his sr no-for reference 266612,
After that i call again to ask my money deduction of 7500rs i choose hindi language and other person attended call . he was speaking in hindi but saying me, tell me in english for insult me.i told him in english but he aslo not told me my 7500rs deduction hiis reference is 266686.All over i feel very bad to banking with you .it's your customer serive i don't want talk that more about your services as you giving.i don't recive any replyof complain from mail too.
now- i am requesting you refund my 7500 rs as soon as possible.before i need to go ombudsman .i request to you refund my money soon. i am saying that because i have not received my 97rs to i complain 3 july.

transaction id attached below.

thanks,

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Jul 13, 2018

Updated by vikas989 Respected sir/mam-
Date-13/7/2018
time about 6;59 pm Aditya Birla payment bank I called toll free number [protected] customer care for ask account related information. When I was talking to Aditya Birla Payment Bank Customer Care and asked him about my transaction fail, that time my money was in my account 7500rs, but during he asked me my information and bank account detail my money deduct and he did respond after and my call transfer on feedback without any reply his sr no-for reference 266612,
After that, I call again to ask my money deduction of 7500rs I choose Hindi language and other person attended the call. he was speaking in Hindi but he said to me, "tell me in English" for insulting me. I told him in English but he also not told me my 7500rs deduction his reference is 266686. All over I am not happy with banking services .it's your customer service .i don't receive any reply complain from mail too.
now- I am requesting you see the issue so I could receive my 7500 rs as soon as the possible. because I faced the problem with them before too. They don't solve the problem just send mail your problem is resolved.

I request to you keep eye on services. This kind of services is the bad impression on Company Reputation. you can check the rating of Aditya Birla bank bhim app and Aditya Birla payment bank app rating on google play store.

Thanks,