Ahmedabad Traffic Police — Wrong memo issued at traffic signal

Address:O/601 Chandanbala, opp suvidha shopping centre, paldi

I am issued wrong memo for violation of traffic rules stating that I am passing through a zebra crossing while traffic light is red. While the signal shows red light, it also shows green for people who want to go straight. I was going straight along with number of other vehicles. Inspite of my explanation in email, the respondent named Santosh Dhobi from [protected]@gujarat.gov.in mentioned that I have violated traffic rules and have to pay fine. He can see red light but not the green one below.
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I got wrong E - memo for violating zebra crossing at red light signal. First of all the number plate has been used on other vehicle. Image attached tvs jupitor is not mine.in photo jupitor is white but my tvs jupitor is black. and the person who is riding is not one of from us. We have never been to the area which mention in memo. My number plate is also got violated. So sir please do the needful and solve the problem. Thank you.

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    O/601 Chandanbala, opp suvidha shopping centre, paldi
    India
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