Air India Complaints & Reviews

I had booked two tickets for international travel for my parents however my father died on 6th of May 2023 and hence my mother also can't fly.I had already asked for cancelation of both of the tickets however till now I didnt get any response from Air India. I talked to Air India customer care too and they told in this case we needed to furnish the death certificate and the ID etc of the person.I attached all docs, still no cancelation and...

Air India air lines services are so bad, My flight delayed from two hours still the airline not giving proper idea that what is the next reschedule time . So many people's have connected flights. And they did not understand the the customer problems.The staff is clueless. Very bad services. Never ever go on this air india airline...

Date of the incident : May 06th 2023
Client # :
Description : Flight # AI 186 from Vancouver to Delhi on May 06th 2023 - was supposed to take off at 10:15 am however due to some technical issue it took off after 9 PM.

Attaching the boarding pass and the screen shots of the messages received where it states that the flight has been rescheduled initially at 1 pm and then at 9 pm

Desirable Solution:...

I had a layover of 14 hours between my domestic and international flights. Idiotic process of the air port haven't left me outside as my luggage is tagged till my destination and Air India haven't taken any effort to provide a facility to complete the layover. On top of that the in-flight experience is worst with the audio device not working.

I would never book a flight with Air India again as I am not looking to waste the...

I have booked airline tickets in the month of december 2022 for my trip to paris with my family which was scheduled in the month of april having pnr no 5km5q3 in flight no. Ai 143 and even paid rs.18, 000 to 20, 000/- extra charges for basinet seat for my infant child. On my way to paris from delhi i have got seat no 12d, 12f and 12e in the name of swapnil ahirkar, mirayaa ahirkar and sneha ahirkar respectively. However, throughout the way...

My name is Anil Cheruvathur Babu. I travelled to Kochi, India from London Heathrow on April 6th 2023and returned on 30th April 2023. I normally don't post anything in social media and never complained before. The reason for this complaint is because of the gross negligence and lack of sympathy from the part of Air India, which resulted in devastating loss to my family. To start with we booked our tickets well in advance (almost 8 months ago...

I have suffered intolerance with the wheel chair pax, pnr no 5O7KXB date of 05.05.2023 he was a senior citizen patient . Wheel chair was not provided it was already requested at the time of booking, gate no was changed from 52 to 28 B, pax was not given wheelchair, pax waited and had to walk without wheel chair, later wheel chair was given after informing on 28 b, patient was left at the airport by air India staff who was constantly asking...

BOOKING REFERENCE JSJR1
TICKET NO.[protected]

I had requested for cancellation of the LTC booking (Kolkata to Belgaum and Belgaum to Kolkata) through Air India customer care (tele;[protected]. The customer care executive had cancelled my booking and further directed me to email [protected]@airindia and request for refund, which I did on 04 nov 2020.

Since then I made multiple efforts to get my refund...

My Passenger was flying 6 of them Through Air India Via Scoot Airline to Macau Ticket No 098 [protected], 098 [protected] All them were De Boarded before half an hour without any reason and when ? answered was given rudely manner and were told that low cost carrier will not allowed to board as it will create baggage problem and they will deported from singapore. 1st of all why did Air India desk in kathmandu board them knowing if this rule...

Hi
I purchased one ticket from Gatwick to cok on 26/04/2023.on the next day they took again payment from my debit card. One payment shows pending. But my money gone...

My name is Demetrius Dcruz . I traveled with my wife on 26th April from Goa to London on Ai 145 ( Seat 22 G& 22H ) . The Complaint is with regards to the injury caused due to a damaged tray table on this flight When we received meals on the flight, i could barely manage eating from the table as it was bent / tilted and further when the coffee was served, it slid quickly and the extremely hot coffee fell on my belly and groin area resulting...

Please verify this offer letter it is genuinely issues by Air India or not. Kindly check and verify this issue. if the fake plz provide guidence where can i file case against the involved person.

Thanks...

I would like to initiate a complain that I recently faced due to some operational issue by air india and I missed my flight.

1st problem :
If I am trying to see the pnr to get checkin, it did not showed me anything but when I tried to get this via email in modify, I got the full itinerary.
2nd problem :
I do not know who made mistake but when I removed my infant from prn, it removed whole pnr. How it is...

I would like to initiate a complain that I recently faced due to some operational issue by air india and I missed my flight.

1st problem :
If I am trying to see the pnr to get checkin, it did not showed me anything but when I tried to get this via email in modify, I got the full itinerary.
2nd problem :
I do not know who made mistake but when I removed my infant from prn, it removed whole pnr. How it is...

Dear Sirs,
I had purchased travel tickets from Delhi to Frankfurt and back on Air India thru Booking.com, I was given option to block seats of my choice which I did and paid 2500 person per sector (3 passengers I paid total 15000 for return journey) I was shown seat options whilst booking and I blocked EXIT ROW Seats by paying 2500 for each passenger each sector. To my utter shock and disbelief, and upon boarding the aircraft I realized...

Dear Sir / Madam
I recently flew from Bangalore to Vijayawada from flight 9l-501 Alliance air.

We were made to wait for 30 mins in the bus.
7:40 we were made to stand in the bus and then taken towards the aircraft. Boarded the aircraft at 8:25
It was really a pathetic experience....

Dear Sir / Madam

I have recently travel from Bangalore to Vijayawada by flight 9l 501
We were made to wait for 30 mins in the bus.
7:40 we were made to stand in the bus and then taken towards the aircraft. Boarded the aircraft at 8:25

Have received a very pathetic service....

For flight from Bangalore to Vijayawada, We were made to wait for 30 mins in the bus.
7:40 we were made to stand in the bus and then taken towards the aircraft. Boarded the aircraft at 8:25
We have really received a pathetic service...

Dear Sir/Madam, I was travelling on Air India from Ahmedabad to Delhi via Air India flight AI 532 on 24th April, 2023. It is to be noticed that the staff at the Ahmedabad Airport was highly incompetent and despite having web checked in, they informed us just as we reached the counter, that our bags had been checked in, when in fact they were not. They then unchecked the bags and rechecked us in and printed separate boarding passes again....

My husband and I (Mr Vinod Patel [dob 21/05/47] & Mrs Mayura Patel[dob 04/10/53]) flew with Air India (AI 131, ref no. TUJK7K - Ticket number : 098-[protected]/23) and upgraded both the journeys from economy to business class, to and from London to Goa. However, on our return journey from Goa to Mumbai to London, on arrival at Mumbai airport, we were informed by John Fernandes, Duty Manager that there was no entertainment on the 2 seats booked...