Date of Incident:[protected]
Client Name: AirAsia Airlines
Full Description of the incident: Me, husband and baby travelled from Delhi to Bangalore by Air Asia Airlines on 28th March 2023 during when our Skybag brand luggage trolly bag was damaged. Boarding time at Delhi was 10:15pm, so we landed Bangalore airport around 12:00am. we were very sleepy hence missed to check baggage condition and boared cab and left for home. After reaching home at 1am we saw that our Skybag brand luggage trolly bag was heavily damaged and in unrepairable condition. We did called AirAsia at 1:15am and updated about trolly bag. raised compain through email id. but no help so far.
I desire resolution from AirAsia Airlines. Please give me refund of Rs. 5000 or buy and give me Skybad medium size trolly bag worth of Rs. 5000.
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