Airbnb — ocean blue - nandgaon - boisar

First of all, we were a group of 4 members who visited this property on 25th january 2020 booked via airbnb for a one night stay. We paid a little over 8000 rupees for this which is very highly priced considering the facilities available and the kind of service they offer. It was totally not worth it. It is one of the worst places i have visited in my life and it was a total waste of our time and valuable money.in less than 24 hours that we spent at this place, we faced a lot of issues. I will list down a few major ones.

1) on booking this property, it was informed by the host that a caretaker will be there to assist for any needs. We met the caretaker when we reached the property at around 12 noon. He handed over the property keys to us and disappeared. We were told that he will assist over phone which never happened. Most of the times, the caretaker was least bothered to assist.

2) when we reached the premises, there were some workers building a "pandal" for a marriage function that was to be held there. Since our trip was planned in advance and also since we called the host and the caretaker day before the trip, we were never informed that such a function is going to be held in the premises and that there will be workers around. We paid the amount so as we get the entire place to ourselves. There were workers most of the afternoon. It was hard to maneuver our vehicle within the premises with all the erection work going on. Moreover we wanted to venture out to the beach nearby but could not do so since there were workers around and we did not want to venture out leaving our valuables behind.

3) the washrooms at the facility were very dirty. There were two big frogs and lizards in one of them because of which we did not even take a bath or attend to natures call.

4) the flush in the other washroom was broken due to which the water drained out continuously and all the water in the overhead tank drained off. We were unaware of how to refill the tank and the caretaker was not available to assist. We had to figure out on our own where the main pump was and switched it on to fill the tank.

5) the kitchen at the facility was dirty too. The trolleys had lizards in them and lacked of basic essentials such as salt, sugar, forks, knives etc. There is no place in the neighborhood to order food or restaurants nearby as advertised on airbnb. We were lucky enough to carry snacks with us. The only food that we had during our stay there.

6) the property did not have chairs or tables available. Only two small sofas which were dirty and were very uncomfortable. We had to hire for chairs and a table from outside paying money from our own pockets. The caretaker refused to assist us with this request.

7) airbnb is basically bed & breakfast. The next morning prior to check out, we were not provided with morning tea or breakfast. We wandered around 2 kms from the property in search of a tea stall but to no avail. Finally we checked out of the facility at 8 am in the morning and had our breakfast on our way back, even though we had paid for this. We called the caretaker in the morning to check if he can arrange for tea and breakfast. He was literally clueless about what to do.

Pathetic experience and service overall. Never ever visit this place. We expect a refund from airbnb for the kind of service offered and request them to de-list the property from their website.