[Resolved]  Airindia — Confirmed seats were sold to other people at last minutes without notice

Address:	Bengaluru
Website:	www.airindia.in

I booked 2 ticket for my parents for March 7th from Bengaluru to SFO Via expedia. I reserved seats 37J and 37K. I called twice and made sure it is confirmed. I have proof for confirmation. While web check-in I saw one seat changed to 41F, so I called Airindia and It confirmed it again that it is same seats 37J nad 37K.
But when my parents checked in at counter they gave 41J and 41K. And these seats doesn't have recliner and my parents are above 60s and it is 16 hours of long journey. I can't imagine my parents situation, feeling guilty for booking airindia flight. I am feeling very betrayed by AirIndia and I want justice for this cruel act by AirIndia flight crews.