I booked this PNR Y0Y70 long back and then changed the dates and destination last week. The agent said i have to 104$ per pax and I paid $208 right then. He also acknowledged the same. He said he will send me the updated PNR shorly in 10 mts, nothing came. But when i verified in 5 mts online, I was able to see the new dates and new destination (ORD-HYD 10NOV- and MAA_ORD 29JAN).
Today i wanted to do seat assignments and enter other pax details, but the online portal could not retrieve my PNR.
I called the reservations, still holding the line after 3 hours...one agent said my PNR has been cancelled. How do it get cancelled? who cancelled? did any VIP intervention caused my PNR to be cancelled?
After sometime one tkting agent ansewered, i had to repeat the story, same answer and she transferred me to her supervisor, Mr ASHISH. He said he will reinitiate p[ut me on hold and then after 1 hour the line got got. GOD PLEAE HELP ME. MY MONEY GONE, MY PNR GONE, PEACE OF MIND GONE. Was this information helpful? |