[Resolved]  Airlink.in — isp company does not clear complain in 3 days which they committed

Address:Airlink Communications Pvt. Ltd. 1-2, 1st Floor, Annapurna Shopping Centre, Opp. Dhanmora Complex,Adajan Patia, Surat-395009, Surat, Gujarat, 395005

My.self sanjiv bhagat
I am user of Airlink Communication pvt ltd
My registerd mob no.is [protected] with airlink
I renew my plan in 22 jun 2017for 30 months
After that i faced the problem of net not working more than 4 times
Company mention that each complain takes 3 days to solve but each and every time it tooks 5 days to solve
Thaey not providing me nodal officer number
Each and every phon call they commited our enginner will visit your home today but enginner is not coming.

Many people who used this company's internet also facing this all problems

Last time i complain on 31st August 2019
After no connectivity at my home but till today after 9 days they could not solve this problem and give me false commitment.

Please SOLVE THIS PROBLEM IMMEDIATELY.
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Sep 10, 2019
Complaint marked as Resolved 
Today i spok if my complain not solve by you.i will all cut cabal on my house top.. then technician come my home and solve my problem
Sep 10, 2019
Updated by Sanju0100
My Complants are Not Solved Yet.
not come technician & not properly response by customers care.
Complaint comments 

Comments

This is to inform that our internet service is completly down since 5 month,
plz refund the 5 monts money or extend the 5 months,

id name :- A N GUPTA.
ADDRESS :- PARVAT PATIA,
Hi,
I'm Jugal Vasava.
User Id : jugal9737
Subject : No internet connectivity for 13 days.

Every time I complaint they told We'll have a complaint registered and we'll solve but they didn't.
So many times they told engineer will come but engineer didn't. 13 days have passed but they haven't taken problem seriously. My patience has off the limits.

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    1-2. 1st Floor, Annapurna Shopping Center, Adajan Patia, Surat, Gujarat, India - 395009
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