AJIO Complaints & Reviews

I had ordered a shoe from ajio on 27, febraray but unfortunately the order was canceled from ajio, again I re-ordered the same shoe on 13, march and again the order was also cancelled by ajio.
What is this behavior?

Order details:
Order #FN[protected]
Order #FN[protected]...

I have placed Order No. FN[protected] dated 27 Jan 2023 for Armani Exchange belt for INR 3459. I got the delivery on 30 Jan 2023 in a beatiful Armani Exchange box but inside it there was another non branded belt not the one I ordered for. After opening the box, I immediately called up customer care and brought the matter to their notice. Since then I am following them up but nothing has happened. They are assuring that it will be resolved...

Ajio’s delivery guys misbehaved with me and said “jisko complaint krni ho krlo kisi k baap se nhi dart” after that they promised me that they will resolve it and get back to me. Then my return was planned on 17th march 2023 they didn’t pick up that order and they are just taking complaints from my side without resolving previous ones....

On 12th March I've ordered cloths of value Rs.5237. I've ordered a Allen solly black trousers but what I got is blue. Also I've ordered Allen solly blue shirt but I got a defective shirt. Ordered a jockey boxers but while receiving, it came with top and bottom opened and torn box which is the worst thing. I tried calling Ajio customer care for two days. Both yesterday and today the call gets cut while speaking. Firstly I thought it was due...

Received partial order, got 1 out of 3 items.Ordered 3 kurtis from ajio for Rs 1209, but got only 1 of Rs 519 and had to pay full amount .kindly send my rest order of Rs 689 as soon as possible....

I ordered 2 jewellery from ajio, Order #FN[protected] and Order # FN[protected], both are lucky jewellery products, they are different from the products I ordered, and they came only with brand name tags, no price tags or Ean number, within the return window, I initiated return, but it got cancelled, from 2 nd march, I am just writing mails, doing calls, chats and sending several times the picture of my products, still my product is not picked...

On 24 dec of 2021 i ordered a heel which i received after a few days due to its cheap quality i raised a return and it was returned on 2 Jan of 2022. Product was returned successfully but they declared it non ajio product and was reshipped to me but yet i have not received the product. When i asked them they raised a complaint but didn't give the resolution. Each time i call them a new complaint id is allotted and issue is not resolved. Now...

Returned 3 articles for which refund was initiated on[protected] but still not showing in my bank account, when i contact them they just give out the refund reference number. The bank does not accept the refund reference number. What to do?

The following amounts were refunded by ajio.com but have not reflected in my account.

1. 997.95₹
Date of refund[protected]
Refund reference number[protected]br...

Hello Team,

ajio order no :- FN[protected]
refernce reference id :- 20230303010430000838483546791870334

I have ordered and cancelled a product on 3rd March, 2023.But i didn't receive the refund yet .Please look into it and resolve asap.
Even after many Customer Care Calls and mails sent by me to ajio customer mail there is no progress in refund action .
I request you to help me on closure...

I had placed order from ajio on 3rd of march. And the estimated delivery was on 11th of march. And now it is 13th and my order is still stuck at delhi for one week now. According to track order my order has been shipped to delhi on 6th of march and its been stuck there till today i tried sending enquiry but no response recieved. Worst service...

Hi
Im Karthikeyan, i have booked an order with id #FN[protected]. I want to receive the order by yesterday itself but the timewas extended to today, but i haven't received upto now, ...where is the delay? Could you please check with this and deliver my order ASAP. Because this is the order for birthday celebration.. the birthday is very near by....

On 7 th of march I received a msg from AJIO that I have received a parcel but I haven’t received any, I immediately contacted with the customer care and they said it was a technical glitch. The next day I received a parcel saying it contains 2 products inside it . The packaging was intact and on opening it I received only one product and the other was missing. I did not receive the Znx clothing floral wrap top. I immediately contacted with...

L ordered a pair of PUMA shoes from AJIO which I received on march 1st, 2023 and the product was found to be defective and there was no proper packaging and there was no product tag as well. The order isn't worth 2083 RS. Those weren't original PUMA shoes, it was merely a very bad quality shoes which was not properly packed. I initiated the return request within 15 mins with pictures being taken on the same day and within the next two days...

I ordered a pair of PUMA shoes from AJIO which I received on march 1st, 2023 and the product was found to be defective and there was no proper packaging and there was no product tag as well. Those weren't original PUMA shoes, it was merely a very bad quality shoe which was not properly packed. I initiated the return request within 15 mins with pictures being taken and within the next two days shadawfax courier partner picked my product and...

I had ordered shoes on march 3rd and cancelled it on the same day.
Order FN[protected]
Today is march 8th status is still showing cancellation requested.
I connected with 2 of their customer service reps and they told me that they will update the status and within 5days the refund will be in my account.
This is the 2nd time Im facing the same issue, the main thing I observed is when we pay it then the ajio will...

I ordered approx 20 articles from Ajio on 3rd february they all got delivered within a weeks time. order ID FN[protected] & FN[protected].
After checking & trying i decide to return 6 articles. I created the return request for these articles. But till date only 2 articles are being picked up and rest are still with me. Return ID - RT[protected]
Every morning i receive message for Ajio that articles will be picked up today and in...

I have purchased a Levis brand shirt trusting your description that it's 100% Linen. However when I received the product it was mentioned that its 65% Linen and 35% Cotton labelled on the shirt. And in reality it's a polyester mix.

Attaching proofs

Order ID: FN[protected]...

Product's order id : FN[protected]

I ordered first time from AJIO on 05/02/23 & got a wrong product delivered. After multiple complaints it got picked up by the delivery guy. Now after inspection after almost 10 days they said the product you returned is a non AJIO product we have checked under CCTV footage.

Hence we can't issue you the refund & we will ship back the product you have resend us.

This...

I ordered W kurta with pant and shrug. I received only pant and shrug. So I returned raising a complaint. Even refund was initiated after raising complaint but it is not showing in my account. I kept a mail they replied to check with bank. I went to bank and asked them. They also said refund didn't come to account. Know when I call ajio they are asking bank statement....

Hi Team,

Recently I have ordered white sneakers from AJIO app. Order Id is: #FN[protected]. They delivered me the dusty shoes. I kept return at that time, but pick up boy says, it is used shoes. I got those shoes only what I need to do.

This is very bad experience with AJIO shoes....