Claimed

AJIO Complaints & Reviews

1
Last updated May 28, 2024
Complaints 4101
Resolved
292
Unresolved
3809
Quick Links
Statistics
Share
Contacts

File a complaint to AJIO

Having problems with AJIO?

File a complaint and get it resolved by AJIO customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

AJIO reviews & complaints page 195

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sowmiya C
Report
Copy

Refund not received

Address:42,Gandhi Road krishnagiri
Website:Ajio

I ordered the jacket in 5 th june 2020 with my debit card and cannot track the order and it's to be received on 29 th june 2020 but not received .so I cancelled the product it's been a week and not received amount .I mailed, but stupid automated message is what I am receiving....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Ordered some apparels and footwear amounted ₹3394 but order confirmation were nowhere to be seen kindly resolve this issue at earliest....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jahnavereddy
Report
Copy

Order

I have placed an order from ajio app on the date 03/07/2020. The order wasn't placed because one of item was out of stock but the amount of RS 2348 was deducted from my SBI account. How can I get back that amount. can u sort it now...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Krish Arya
Report
Copy

Return not picked up

Address:438 sector 12 part 2, Near government school

I have ordered 1 grey jogger and 1 blue t-shirt and i didn't liked those so i wanted to return it...and still now the return hasn't been picked up..they said that it will be picked up by 27th june 2020....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chandini.D
from Bengaluru, Karnataka
Report
Copy

Shipment

Hey... I placed my order on 25th June... And got confirmation mail on the same day... The product should have been shipped by 27th of june... The estimated delivery is 4th July... But there is no any order update about the shipment it has been 8days by placing the order... Will I really get my ordered product on time???...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chandini.D
from Bengaluru, Karnataka
Report
Copy

Need order status update

Address:Bangalore... BTM layout

I have placed order on 25th june and it has been confirmed on the same day... The estimated delivery is july 4th...but since it has been 8days of placing the order... I have not got any update of my order.. No shippment update... Pls delivery on the estimated date... Why such a delay??...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Dear resolultion team, i ordered twice with below products and they both are not shipped past estimated delivery time:

Order id : fl[protected]
Mothercare - pack of 5 briefscancel item, rs 1113.00, size 4-5y (110) qty 2
Estimated delivery : 30 jun

Orderid : fl[protected]
Mothercare - pack of 5 briefscancel item, rs 583.00, size 4-5y (110), qty 1
Estimated delivery : 23 jun
br...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ankitha Rashmi
Report
Copy

clothing

I had ordered a dress on june first week and the estimated time was given as 26th of june but i did not receive the order it's almost a week frm the estimated date now. I don't knw what is taking soo long.. Want a the order status immediately and i am attaching the proof of the order...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chandini.D
from Bengaluru, Karnataka
Report
Copy

placed order on 25th june... estimated delivery is 4th july...

Hi ajio... Since the order is placed on 25th june... And it has been confirmed also... The estimated delivery is july 4th... Will i get my order before the government poses a lockdown?? Pls do the needful... Thank you...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Order id is fl[protected]. I had returned two products with all the tags and bill etc on the 19th of march. When i called the customer care.. They provided me with two tracking ids which (When i check) shows that the products have been delivered to the seller.
I have called the customer care numerous times and have also texted and emailed the ajio customer care but all they do is raise a complain and give a different complaint number...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
F
fahadakm
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong product received and denied refund upon return

Address:Mumbai

I have ordered a medium sized levis shirt from ajio shopping app. I received a wrong product (Jeans pant) instead of levis shirt. I returned the product and now they are claiming that they cannot accept the return as its a non-ajio product. My return id is rt17919104.
Kindly do the needful...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Renuka Turang
from Powai, Maharashtra
Report
Copy

I haven't receive my refund

I ordered 4 items in month of March but I haven't receive 2 items from order
so I cancel my order but I haven't receive my refund which is approx 900 rupees. And in the app they are showing that refund is initiated and there is no way to communicate with customer service executive. Please help...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shaarvi.ramya
from Bengaluru, Karnataka
Report
Copy

Money deducted but order has not taken

I had placed an order in ajio and done the payment through Paytym. Money of Rs 2686 has been deducted but order has not taken. I would request to return my amount debited. Plz resolve the issue as soon as possible .
Below i have attached reference of the payment done...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jyoti Roopesh Mirji
Report
Copy

delay in pickup after lodging complaint in nch

Address:Ajio

Hi wrong item. Shipped to me and now requested to return but courier boy is rejecting stating image didn't match... Called n number of times to customer care number but no response from executive...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chandini.D
from Bengaluru, Karnataka
Report
Copy

Payment done but order not placed

I have made payment for sweatshirt the money got deducted but the order is not placed... Pls place my order or pls refund the money... Pls do the need ful...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:C-117 malviya nagar kunraghat gorakhpur

I ordered three t-shirts from Ajio website one of adidas one of french conmection and one of ajio itself and the Adidas one was shown half sleef on website but on delivery i saw that it's full sleeve and also too small than the actual size. Having contacted the customer care for returns I didn't received any response and all i received was that they are unable to contact me. This was complete forgery....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Hi!! My order ID is FL[protected]. I had returned two products with all the tags and bill etc on the 12th of June. When I called the customer care..they provided me with two tracking ids which (when I check) shows that the products have been delivered to the seller.
I have called the customer care numerous times and have also texted and emailed the Ajio customer care but all they do is raise a complain and give a different complaint...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Neha Chaudhry
from Delhi, Delhi
Report
Copy

ajio account blocked

Website:ajio.com

Hi,

I just opened my app after lockdown situation and may ajio account is blocked and on reaching the customer care, they mentioned that they have blocked the account due to high number of returns. I haven't shopped in last 4 months and they have blocked my account. My account had lot of wallet points and cash amount which i can't access anymore as i am not allowed to login.
What a horrible site is?
Atleast...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
C
Chandini.D
from Bengaluru, Karnataka
Report
Copy

Payment made but order not placed

I have made a payment for kurta, the amount got debited but the order is not placed... Pls refund the amount... Do we get refund.?... Amount is paid but order not placed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tution centre
Report
Copy

I can't return an item

Address:Bangalore

I want to return an item but they are saying to do self shipping but i want ajio shipping and services...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy