AJIO Complaints & Reviews

An order of purchase was placed on 27th september, 2019 and as discrepancy in pricing of the same products was found on the very next day, i called the customer care executives of ajio. On the executive's advice i cancelled the order and put a fresh purchase order. Though this fresh order had no issue, the previous one led me to utter frustation. They, till date, is not providing the refund amounting to rs 3908.

The items on...

I placed an order for a pair of shoes on ajio.com around 29th september 2019 and due to size factor i have gone for exchange, this is where i have been facing issue.

While returning the product courier executive asked for the tags on the shoes but i haven’t any such thing on it when i received the product and conveyed the same and he refused to take the product. Since then i been following customer care executives and nothing...

I buy merchandise from ajio online have some issue i forward request about exchange size required but there people not understand what i want exact almost 4monthes gone but not find any solution from ajio team side, even ajio courier partner pick up 2 extra merchandise from my end and when i spoke with ajio team they said they don't have any solution, but i lose my hoarder money.

Regards
Mannat
[protected]...

I've tried to ordered goods from ajio but my order was not placed though the amount was debited from my account. After repeated request to refund the amount in my account i haven't get my money even after seven days. Enough have been done calling customer care but to no avail till date there is no positive response from them. Everytime i call the customer care they usually asked the transaction i'd, time and date and mode of payment but when...

Ajio have the worst service when it comes to returning produt. They actually never pick up your product.

I am anirudh vashisth. I have placed an order on 25th september 2019. The product delivered was defected, so i have applied for a return. Till then 4 times return id has changed, 5-6 fake attempts were made, but the item is not picked up yet. One day i have to wait outside for 30 minutes during my working hours. I have...

I have ordered 7 products through id: fl[protected] at ajio online. But i have received only 4 products. I have contacted customer care may times. Each time they are giving different complaint number and after two days they have told that we have dispatched all.

In the invoice they have mentioned different blue dart awb and delivered in a different awb bill. The status of original is not found in the record.

Even...

I ordered five products on dated 27September, but i received only 2 of them on dated 1 October, and out of which one of them is wrong product without quality checked, so in that ordered i raised complaint many times against it, but ajio services are not able to find solution for that. They said we can't accept the product withoutQC. So the complaint is closed.
So i requested you to accept my complain and do action against this carelessness...

I have ordered 3 shirts through online from below website.1 shirt has been delivered and other 2 returned. Nearly to deliver a shirt they took more than 2 weeks. Their customer care said the returned 2 shirts amount will be refund within 1 week. And it's been a month they didn't have any information and even tried to connect with them no response from them. I don't know how to connect with them and get my money back....

I placed this order on 8th of Oct, for gifting my mom for Diwali and till date I haven't received my order. As per shipping tracker my order was out for delivery on 13th Oct, but not yet delivered. Have been communicating with Ajio customer service on a daily basis as I have already paid for it, but the service which m getting from them is pathetic. Firstly they are not ready to accept that it is there fault, they keep saying that your number...

Worst application ever
I ordered dc shoes
Order no: fl[protected]
Delhivery: tracking id :[protected]
Order id :[protected]
And it has been 20 days now and still the shoes are not delivered and the customer care is just not helping i asked them to cancel the order and still they are not listening and neither giving me back my money. When i track the order it is showing that it is waiting to be picked...

My return of tshirt took 20 days. This all happened due to wrong tag for under sized tshirt, person denied to took initially and all this drama of several complaints opening and closing started, but end customer like me was helpless to get refund.

Policy of ajio may work in happy path, but when there is an exception, standard policies doesn't work and just do enough harassment to customer.

Now onward, i won't...

I placed return request for 6 products form my order id fl[protected]; courier partner came for twice for the pick up my products but database what they having not matching with my products codes! So
1. My 1st concern is they delivering wrong products may be so database not matching
2. Or they giving wrong database to the logistic partner so only this issue happened.

On above that i provided lots of time with images...

This is to bring to your notice that the complaint is not resolved as the amount of Rs. 2949/- which was debited against my order is still not credited to my account . So how can be the complaint resolved it was u r technical fault but we won’t pay for u r technical fault please reverse the entry as soon as possible or else we will complaint regarding the same RTI the concerned department .
If this is the way you are going to resolve...

Hello team...

I get frustrated towards ajio service.. Last, i came to mail you.. Please see my attachment.. I ordered 4 kurta's on august 31st.. I have received 3 kurta's the products after some days in one courier.. I requested for return next day because it is not suited for me... So, i cancelled the last one before i receive..
I contacted ajio customer service throught phone as well as mail too for my return query......

Order no. Fl[protected] i have placed this order on 17 sep and it was delivered on 19 sept and same day i return this because of size problem and they pick up same day with return id rt14350029 and this delivered to ajio on 23 sept then they ask me they will refund on 1 oct when i contact on 1 oct for refund they again give me new that 5 oct and 5 oct i again contact then again give 9 oct i want to know what service they are giving i want...

I returned an order recently and i filled in my book account to get the refund but i’ve got the amount refunded in the ajio wallet where as i selected bank transfer.
Kindly help it’s really irritating!
I’ve even mailed and received no response.
The amount is also more than ₹2000 and i don’t want to buy anything from ajio app so i’d like to get my money refunded to bank account....

Hi, i have ordered blue checks shirt of levis brand but i received green checks of the same brand hence i returned the product. The thing is ajio has shipped the same green checks back to me stating that it’s not an ajio product. Aug 7 the i received the product since then the issue is going on have raised multiple tickets n many follow up calls but yesterday i have received the call saying we could not help you on this bcz it’s not an...

We were in chennai in the month of june 2019, we went to reliance trends and did a purchase for an amount of 10, 000 rupees, while paying, they said we will be given coupons both online and also coupons which can be redeemed at any reliance store in the whole country, we had 3000 rupees worth of online coupons and also 3000 rupees worth of coupons which can be redeemed at any reliance store directly, but it is very bad on the part of these...

I placed an order on 1st july 2019, order# fl[protected] (4 items).
I didn't receive my order, yet i received an sms stating that it has been delivered. Then i contacted ajio customer care and they raised a complaint and said the problem would be resolved within 2 days. Its been 3 months and i still haven't received any information or response regarding the complaint.

I did not get the product in hand and the delivery...

I had raised a return pickup on 13 september, they mentioned they will pick it by 17 september, my return id is rt14239122 and order id is fl[protected]. When i called customer service there is no response from them. I mailed them and called ajio customer service multiple times they don't even care about their customers. No response from them. Worst part is they don't consider my complaint. Today 27 september they didn't even try to respond...