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AJIO Complaints & Reviews

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Last updated Apr 25, 2024
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AJIO reviews & complaints page 7

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R
Raj iv Gupta
from Gurdaspur, Punjab
Jul 26, 2023
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Amount for two different transactions debited twice without order confirmation and no Refund

My debit card has been debited twice for two transactions at AJio with no order confirmations. The details of transactions are as follows:

1. P&S Bank- A/c ****02 (asterisk is used to hide number here) Debited with Rs 1589.02-ATMPOS/BDR00001/23:51:0 on 26-07-23.

2. P&S Bank- A/c ****02 Debited with Rs 1413.86-ATMPOS/BDR00001/00:09:5 on 26-07-23.

Please refund my money back to the source account...
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M
mahedar
Jul 25, 2023
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Wrong item delivered but not accepting return

Website:Ajio.com

I placed the order in Ajio, I got wrong product delivered now they are saying they sent the correct product when I call the customer they are saying they are helpless...
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S
savvygulia
Jul 25, 2023
Jul 26, 2023
This thread was updated on Jul 26, 2023
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Return not picked up and no refund

I raised a return request on Ajio at 8th of June 2023, and it has not been picked up for the last 17 days. And every 2nd day I try to contact them and all I get to hear is a reply from them that it will be sorted in 2 days. But I haven't got any call from them regarding pick up. And now the status on the website shows return cancelled. My order ID is FN[protected]
I just want this item to be picked up and my money to be refunded. Value...
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M
Mancha yamini
Jul 24, 2023
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Unable to place new orders in ajio

I have around 1400 in my account.one day I tried to order in app it shows as that you can't place new orders .how can it possible? It's very unethical how should I take my money from wallet...
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N
Nikunj nirmaan
from Ahmedabad, Gujarat
Jul 24, 2023
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Refund not initiate for product not delivered

Address:Ajio app

I have ordered 4 garments on Ajio App by order id FNJ[protected] (1 jeans + 3 shirts) dated[protected]. I got only delivery of 3 shirts and after trials i have ordered for 1 shirt return and 2 shirts exchange on the app on[protected]. on 20th June i got message for pick up from shadofax delivery. As there is not clarified anywhere in the message or app i have returned all the 3 garments to the delivery lady. on 22th june another delivery person...
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G
guna panagar
Jul 24, 2023
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Product without Tag

Received a product without tags, so i applied for return.
The Ajio team told me that they scan every product before sending and check for the tags so they won't accept my return.
But the product i got wasn't having any tags so what should i do now.
Please look in to the issue and help for the same.
Order No: FN[protected]

Thank you...
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G
guna panagar
Jul 24, 2023
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Ajio Defective Kurtha without tags

I have ordered a kurtha from ajio of Order ID: FN[protected] and it was delivered without price tags.
I have requested for return, now they are refusing to return as no tags.
I expect the product be taken back and my amount be refunded for such a cheap piece.
Please look in to the same.
Thank you...
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G
geraltofrivia
Jul 23, 2023
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Wrong product delivered and refusing return

So basically i ordered a pair of adilette 22 slides from adidas for around 3200 which was delivered on 19th July, the product I received was a cheap woman’s chappal, the moment I opened the package itself I requested for return as it was clear it was not even close to what I ordered . I requested return for the same and they refused it . I called customer care and asked them on what basis they doing this. They assured me it won’t happen...
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S
sdm318
Jul 23, 2023
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Return not being picked up

Ajio has registered 3 complaints so far( most recent number -COM[protected]) but in a day they close the complaint without any resolution. I have been waiting for a return to be picked up and get refunded since 3 weeks.

Their customer service is a sham....
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J
Jwk
Jul 22, 2023
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A used wrong product was in the bag

Website:Ajio.com

I has ordered a rain coat but inside the packet of ajio came a neatly folded used sari my brain froze for a moment and when I filed for return they canceled my return after asking for a extra two days no call nothing....
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M
Megavarshinik
from Chennai, Tamil Nadu
Jul 22, 2023
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Fraud call (scam)

Address:ONLINE
Website:AJIO

I received a fraud call on July 15th @ 10 AM in the name of Ajio . They talked very professionally and told me that I won contest and I did not believe it but then they mentioned about my recent order details and my address too. So, they told since I have made many orders in recent times I have won iphone 14 pro and for that they asked me to buy a gift card worth of 5000 and so I also paid through gpay. But later they asked more money for...
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Address:Mumbai, Bangalore
Website:www.ajio.com

Above order placed on 11th July from AJIO and it was sent via Shadowfax Courier bearing Docket No. SF[protected]AJI by Ajio. Since 14th Jul as per Shadowfax App it is lying in Bangalore but not yet delivered. Ajio promised to deliver the product on 17th then changed to 19th then changed to 21st July 23, however no one contacted from courier company to deliver the product. No further update on the Ajio / Shadowfax Website. Money is simply stuck...
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M
MMazumdar
from Kolkata, West Bengal
Jul 20, 2023
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Cyber crime-Rs 20,000 stolen and order placed by hacker

Dear Sir/Madam

I added AJIO gift cards worth Rs 20, 000 in my AJIO account on 6th June. On 7th June - an order with several items were placed for an address in Uttar Pradesh using my wallet and I received an email on the same on my ajio registered email id - [protected]@gmail.com.
Almost immediately I got logged out of my account and both my registered phone number ( [protected]) and email ID became inactive and showed...
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T
THILAKRAJ C
Jul 19, 2023
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Product missing

Address:71/1 BAZZAR STREET,
Website:www.ajio.com

Complaint about missing one product in the delivery as the package mentioned is 2 quantity but one of the product is missing and another product is delivered with wrong size as i ordered M size TSHIRT but i recievd S size it is also non-cod and now my money is already paid and i didnt get the product but i got the message as product deliverd because the two products has same tracking id . iam a regular ajio user, i bought more than 100 products...
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V
vinodazure
from Chennai, Tamil Nadu
Jul 18, 2023
Jul 18, 2023
This thread was updated on Jul 18, 2023
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Partial product sent and now not refunding the amount

Address:Banglore

Hi Team,

Today i received my order but not the whole package of Prata stainless steel insulated lunch box .

The product should contain three tiffin boxes with a bag but I received only one tiffin box and without the bag .

This is totally disappointing and unfair .
this was the first product I bought from Ajio and see this kind of service . really disappointed .

I'm attaching...
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Address:Hassan

I Recived ajio online shopping letter pvt lmt. the letter comes kolkata west bengal, helpline no [protected], the letter asked bank details pan and adhar so, pls confirm this letter from ur Ajio or fake letter, if that letter is fake then u take a action this pepole....
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R
Ravikhan
Jul 16, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong item delivered

Address:Tosham

Order id-FN[protected]...
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D
Daisy Majila
Jul 15, 2023
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Refund not received

I’ve ordered few items from Ajio last year 2022 and have returned the same but I haven’t received the refund for the same till date and I’ve contacted Ajio several times regarding the same but they are not responding....
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A
Allright
Jul 13, 2023
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Fake letter for winning

A fake letter was sent from Ajio stating a winning amount and to call the help line etc. I definitely know it is a fake communication. Hope Ajio puts this up on their portal to alert its customers. Some could fall for it as the letter has the logo of Ajio which makes one think it is real. Received in July. R number 278....
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S
Sharmaritika
Jul 11, 2023
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My ajio wallet money deducted but order not placed

Few days ago i placed order and items are which still in my bag and my ajio wallet money rs 1612.92 got debited from my ajio wallet . But the order not show in order section in ajio as well as I did not received an email and sms received regarding order placement but my ajio wallet money deducted and it’s reflecting still zero amount so please refund my money and solve my issue as soon as possible...
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