Ajio — Update picked up status and refund my money

Dear Sir / Madam,

I am writing to you to raise an issue about: Clothing, shoes & accessories

The issue that I have experienced was:
I would like to say that order no. #FL[protected]
has been picked up by Ajio partnered courier partner shadowfax Link to track ( https://tracker.shadowfax.in/#/track/[protected]FFDC423C2635A7133DF5/Rev/ ) also I have attached order picked up proof, but ajio is not updating the picked up status and not even giving my refund back
Thankyou

It occurred on: 15/01/2021

Update pickup status in ajio app and refund my money of Rs 424

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

prem sharma

Order Number: FL[protected]