Akbar Travels — Singapore Visa processing

Address:Mumbai

I had already sent documents to their office and before sending those documents, I asked them to verify online. They told me all documents are perfect. I called them multiple times and they will respond saying that concerned person is busy and he/she will call back to you in 15-20 min. Finally I connected with them and they told, marriage certificate is required for my wife. I told them this was not told me before. Then they suggested to send marriage photographs and wedding invitation letter. I did that immediately but nobody is replying. Also when I connected for the first time they told it wont take more than 3-5 days. Now they are saying 8-10 days. This is not acceptable. Please escalate this so that I can get my visa and passport on time. I have also scheduled for my passport renewal but for that I need my old passport on time.
I am afraid I might lose my money because I had already booked hotels and flights.
Please share visa application number on email as soon as possible.

Regards,
Vidhyadhar
vidhyadhar.jain.[protected]@gmail.com
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Akbar Travels customer support has been notified about the posted complaint.
Verified Support
Sep 01, 2022
Akbar Travels Customer Care's response
Please note we have escalated the query to the concern department and team will get in touch with the customer at the earliest.

Regards,
Team AT
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    Akbar Travels Phone
    +91 22 2346 4373
    +91 22 4066 6444
    Akbar Travels Address
    1st Floor, 62 Janjikar Street, Mumbai, India - 400003
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