Alice Blue India — Shares not visible after 4 days

I purchased Century tex 500 qty on 04.03.2021, which was visible on 05.03.2021 has got removed from login on 08.03.2021

When I contacted Alice blue on 08.03.2021, Madan informed me that my documents of POA not updated, then after 5 min when i called again Randir Kr said there is system error / technical issues in Alice Blue.

Last week I complaint order discrepancy in my TCS orders. Alice Blue not responded on the complaints yet. They are either hiding or not ethical in their dealing
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    Alice Blue India Phone
    +91 44 4912 2333
    +91 1800 200 5974
    Alice Blue India Address
    Flat No.224/5, Srinivasanagar Layout, Velachery, Chennai, Tamil Nadu, India - 600042
    View all Alice Blue India contact information