Allen Career Institute — REFUND for student in Bangalore

Address:

No 36, 15th Cross 3rd Block, Pattalamma Temple Rd, opposite Central Library, Jayanagar East, Bengaluru, Karnataka 560011

Hi Team,

My son has been enrolled for the ALLEN INSTITUTEfor the year 2020. This was for the 9th Std ICSE syllabus. Course code 4016. Form No 20213670.

The student is not able to comprehend the online classes and even after contacting the institute has not helped. They send scripted response and direct to the refund policy.
My argument is that these policies are for a offline class and for a normal year and not an exceptional year like 2020. The fee collected was for a offline class and the costs involved for conducting such classes. however, there were no offline classes held at all .

Hence, they need to make a partial refund of money. Many schools are considering partial refunding of fee. Why is this not applicable for ALLEN INSTITUTE.

Regards,
Latha Naveen