Address: | Seasons mall, magarpatta, pune |
Bought a gift from the allen solly women store, seasons mall, magarpatta city. As it was gift, at the time of purchase itself asked store manager (a lady who likes to talk and talk without listening to anyone) that if there is issue will come to exchnage. I was promised exchange at all over india showrooms. I paid 1299 and for 500 rs., my points for earlier purchase were adjusted.
Now when I came for exchange, product with same price (only colour was different) was selected for exchange. Store said my 500 rs worth rewards points are gone noe. So I have to pay 500 rs for the exchange, even if product price was same.
So this fraud company is making fake promises to its customers. All this garbage of reward points is there to lure customer and make them feel loyal to the brand. But when sales deal is done they wash their hands off and talk rude and loud to the same customer. Very pathetic business model they have built up. Was this information helpful? |
Post your Comment