Allen Solly — misleading information by the store manager

The store manager - ms harmeet is having extremely bad attitude. I have never come across such an arrogant store manager till date! I had purchased a pair of trouser from this store which i wished to replace. After getting a confirmation from the customer care about the replacement policies i went to indiranagar store however she rudely denied telling this is end of season sale (Which it was not) and i can talk to whosoever i want to but product will not be exchanged at her store.
Later i had to visit another far off store having minimal women collection to get it replaced with no hassles!
Indiranagar being such an important store (Biggest women collection) i have never expected such a pathetic service from brand like allen solley!!
I hope this would be taken care in future!