Allied Digital Service Ltd — not solving the issue from last 3 days

Address:

#69,swamy vivekanand nagar behind millenium school, quadri chow, aland road, kalaburagi, 585101

In my home I am not able to receive the satellite signal so i contacted Airtel digital customer care and registered the complaint on 20 th April 2019.
Complaint I'd: 88175532 . They said that it will be resolved by EOD but after 3 days also no one contacted me . I tried calling the customer care several time but they are telling it will be resolved within 24 hours every time I call them. Please take a strict action against this.