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Airtel Customer Care

Bharti Airtel Ltd

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Phone:Airtel Customer Care Toll Free Number: 1800-103-4444
 Airtel Toll Free Number: 198
 Airtel BlackBerry Service Number: 7070
 +91 96 63 395551
Airtel Money Transactions Code: *400# have a limit of Rs 5,000 per transaction.
Unsubscribe the Airtel VAS Services SMS Code: 155223.

Airtel Head Office Contact Details:
Address: Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II,
New Delhi – 110 070, India
Contact Number: +91 11 46666100, +91 11 42666500
Fax: +91 11 4166-6137

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Airtel Complaints & Reviews

Bharti Airtel - Regarding sms cost not reduced as per TRAI rule

User
 rajgreen1987 on May 4, 2015
Dear sir, The Telecom Regulatory Authority of India (TRAI) has reduced ceiling tariffs for national roaming service from May 1 and directed telecom companies to offer special roaming tariff plan from the same date. According to the reduced tariff outgoing local voice call on roaming will cost Re 0.80/minute while incoming local call charges on roaming will be Re 0.45/minute. Outgoing local SMS on national roaming will now cost 25 paise per SMS from the present Re 1. But now airtel charged local sms rates rs 1... not reduced 25 paise... I have asked airtel customer service he told 'not applicable...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel Bangalore - Airtel did not reimburse my money since 2014

User
 Shoba Lepakshaiah on May 4, 2015
Hi, After 10 years got my Airtel number disconnected in June 2014 . They owe me 960/- reimbursement since then. Now it is may 2015 I have contacted the customer care several times since JUly 2014. Mailed the customer care and the Nodal officers since then. I have been given one service request number then another and then another but no resolution. So everytime the customer care or the management they give me excuses and a new service request number. It will be a year next month but I have not got my money. Their excuses everytime since the fist day are as follows Number not deactivated Deactivation...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Deduction of 650 Rs towards data charges--Airtel Mobile no-9987695020

User
 Brajbhushan Singh on May 4, 2015
Dear all, Before leaving for Mathura on 27 april2015 I have done a recharge of 91 Rs for internet. At that time total talktime in mobile no-9987695020 was more than 800 Rs. On Friday 1st May while surfing net my internet limit was exhausted and an amount of 650 Rs was debited from my account without any information. I did not received any information that my data pack was exhausted. I was not informed that my data plan's limit was exhausted hence i was under the impression that no extra charges for surfing will be levied as we cannot check our balance data limit after every usage....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - not providing benifits of call rate cutter

User
 yprsmile on May 4, 2015
Sir/Madam I recharge mob(9566096438) for call rate cutter and the same was successfully recharged. But i didnt get any benifit from that‚ as i have been charged with old rate.When i approached customer care executive for the same‚ i was told that because of some technical issues the plan was not activated . Further they registered a complaint against the issue(ref No. CBNRV20504721760).when i asked for deducted amount to forefeit ‚ i was told that deducted amount will not refunded at all....
Complaint comments Read comments Complaint category Telecommunications

Airtel - DELAY IN Boardband Connection

User
 G Khetan on May 4, 2015
I approach to Airtel for new Broadband connection. One of company's representative Mr. Rony Das (Mob - 9007109900) came at my office as on 28.04.2015. I agree for one of the plan of Rs. 1, 299/- PM and i issued a cheque of Rs. 7, 298/- against receipt no. KLPA813544. He told me that connection will be installed on 29.04.2015. On 29.04.2015 one person came and he checked my office and after that he told that he will come latter. But till date no one came for the installation of broadband connection and no action taken from their side. I am calling him frequently but he is avoiding my call and not...
Complaint comments Read comments Complaint category Broadband

Airtel - regarding wrong information b y customer care executive

User
 amitlucky on May 4, 2015
This is regarding the wrong information given by the supervisor of call center for roaming recharge of Rs.196 instead of Rs.194 on 4th may 2015 at 4.22 pm. 196 is recharge for 3g net and not for roaming free this is totally wrong information which is provided by the customer care . if you have the recording saved you can have the reference e of the recorded call for the same.Mr.Sachin was the supervisor whom I have spoken. and he has given the information regarding the recharge which is misleading....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Prepaid amount deducted and become zero

User
 ramachandra1973 on May 4, 2015
I am using Airtel prepaid connection. For the same, activated Internet 1GB pack. While using the Internet, my data was existed and got message. Immediately turned off Internet connection within seconds. But total prepaid balance amount was become ZERO within seconds. This not acceptable to me and i want my prepaid deducted amount to be reinstalled in my account. As a reputed company, this type of practice not good. Expecting immediate action in this regard....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Wrong recharge number

User
 AgarwalPiyush on May 4, 2015
Dear Sir/Madam, I did a wrong recharge of Rs 200 on 4th May 2015. Below are the details: Paytm order no: 946613897 Mon May 04 2015 3:01 PM Recharge of Airtel Mobile 8953687008 (Number doesn't exists) Payment method: NetBanking Central Bank of India NB Transaction No CCACE1BBF398 Correct number : 8953657008 I will be very grateful to you if you refund my amount. Regards, Piyush Agarwal piyushagarwal.mnnit@gmail.com...
Complaint comments Read comments Complaint category Telecommunications

Airtel - Falsely Added charges of Rs 550 to the bill and made the consumer fool by its sales staff

User
 Shi_agg on May 4, 2015
This is in regard to the bill generated on April 20, 15 for mobile number 9718890595, address - 48, Bharati colony, Preet Vihar, Delhi - 92. There are some severe discrepencies in the bill amount. In the past six months bill where the amount was always in the bracket of Rs 800-850, even when I made international calls from this number. This is the first time the bill amount has gone almost doubled with Rs 1805. I made a plan change on the insistence of your customer care executive who gave me an assurance the bill wont exceed from Rs990. The issues here are listed below: *I was told that...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - NO RELATIONSHIP ACCOUNT MANAGER FROM AIRTEL TO SUPPORT THE CORPORATE CONNECTION (VERY POOR SERVICE)

User
 it.helpdesk on May 4, 2015
Dear Sir, My name Santosh Kumar Singh and I am using corporate connection of Airtel. We have more than 120 (One hundred twenty) connection of airtel for my organisation use. Problem : No relationship account manager from Airtel from last three month. When, I need to complaint for any service or required any kind for support related Airtel connection service, I am gettion problem like: If I required any new SIM I am not able to arrange because no relationship account Manager. If I have to complaint about any service I am not able to solve because no one from Airtel side to support. I...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Worse experience from customer care

User
 Devan T on May 4, 2015
I am using the Airtel sim in Kerala circle only for internet and also I have auto debit feature where every month 149 INR will be deducted for 1 GB 2G data. On May 3rd my 12.00 my data was expiring, so to make sure I have continous internet I have recharged for 110 RS and my balance was 181 RS maintaning sufficient balance to debit for internet pack. Next day morning when I woke up (slept with data ON) the balace was 118 RS and internet was not activated. When I called up the customer care the info I got was it will take one hour to activate the next month internet. From 12.00 to 1.00 AM 62 RS was...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Non deactivation of unwanted service from mob.number 98166 61337.

User
 hcbodh on May 4, 2015
The Airtel is not deactivating the Imlee WAP weekly service from my mobile number 9816661337 despite my repeated request. All my SMS to stop this service is reported SMS not sent, thus waisting my precious time to send the message time and again but in vain. So kindly get this service deactivated from my mobile number 9816661337 and oblige. Thanking you. Yours Sincerely, Hem Chand Bodh Kullu H.P. dated 04.05.2015....
Complaint comments Read comments Complaint category Internet Services

Airtel - my sim lost

User
 krishmadha1400@gmail.com on May 4, 2015
Sir my phone is lost I want to block my sim card immediately, Kindly help me out for blocking my sim. The details are submitted below :- Name of Sim holder:- M. krishna Kumari Mobile Number:- +918897271381 Kidly do for further proceeding's for blocking Sim Thanks & Regards...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Non refund for security deposit

User
 sqs94712 on May 4, 2015
I've surrendered my land line cum broadband on Dec 24th 2014 and since then I'm following up with Airtel to refund my security deposit of Rs 3000/-. While the policy states refund within 45 days, its' been approx five months now ... I have written numerous mails and called up customer care numbers hundreds of times but in vain. Every time each executive has a new excuse or just lies about sending me a cheque. I've also mailed my bank details 9 times so far requesting for a bank transfer but nothing has happened! Will the authorities look into this and resolve my issue? I may be contacted...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

Airtel - Internet not working--8826545082

User
 yamshi on May 4, 2015
i had purchased 2g internet plan on my mobile 8826545082 on 27th april 20015. But internet is not working on my mobile when i complained this to customer care no support by Airtel Customer care .after calling they disconnect my problem so please resolve my issue. Regards Yamshi Ahmad 08826545082...
Complaint comments Read comments Complaint category Telecommunications

Airtel - missed calls & vulgar talks

User
 yaHitesh on May 4, 2015
dear sir, phone number: 9680878188 is giving missed call & when called back talks vulgar. please lodge a complaint against this number and kindly block any phone calls and message from this number to my number. my number is 9414945145 regard hitesh yadav...
Complaint comments Read comments Complaint category Unsolicited Phone Calls

Airtel - Converting STD numbers into ISD numbers and charging for consecutive months

User
 subarna91 on May 4, 2015
For the past 7 months i have been using Airtel Postpaid CUG sim-9940461442 taken from HCL Technologies where i am presently working. Each month i am made to pay some 300-400 rupees extra just because the system, as per the nodal and appelate authorities, is generating bills wherein i have send SMS to a specific number which, as per them, is an ISD one belonging to Bangladesh. on confirming with the respective user of the number as well as with authorities, that number belongs to West Bengal which stands to be STD. This made me to add a '0' before the 10 digit number but in the bill it is taking...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - MAIN ACCOUNT DEDUCTION

User
 ap7227 on May 4, 2015
DEAR SIR, MY NAME IS ABHISHEK PANDEY AND MY AIRTEL NO. 9873310912 WHICH IS HAVING A MAIN ACCOUNT OF RS 55 AND 80 MB 3G DATA ON DATE 02/05/2015. ON THE SAME DAY AT 3 PM WHILE I WAS SURFING INTERNET AFTER THAT WHEN I HAVE COMPLETED MY WORK I JUST CHECKED MY ACCOUNT BALANCE FOUND THAT IT WAS RS 00.001 AT HAVING MY DATA PACK REMAINING WITH 5 MB AND THEN I COMPLAINT IT TO 198 COSTUMER CARE NO OF AIRTEL THEY ARE SAYING WE CANN'T DO ANY THING IN THIS MATTER. PLEASE HELP ME I'AM A STUDENT AND THESE SERVICE PROVIDER ARE DOING THINGS LIKE THAT. I THERE IS MY DATA REMAINING FIRST UTILISE THAT AND...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - activation of 2g by customer care without customer approval

User
 nihad on May 3, 2015
I recharged for Rs.150 on 2 may 2015.Without my approval for the activation of 2G plan, it got activated and my balance of 76 Rs.was deducted . I did not even get the message of activation. Even after calling several times, the customer care did not resolve my issue.I want the refund at the earliest....
Complaint comments Read comments Complaint category Telecommunications

Airtel Prepaid - Balance got deducted wrongly

User
 vinayk.617 on May 3, 2015
Dear Sir, My Airtel no is 9096172364. On 2 May 2015 there is total balance Rs119 in my Main Balance account. My main balance got deducted automatically & it's now showing Rs 1. This is really a poor worst service by Airtel GSM. Kindly I request you to please update my Main Balance in my account ASAP. Regards Nitin Kumar 9096172364 Pune...
Complaint comments Read comments Complaint category Mobile Service Providers

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