Airtel Customer Care

Airtel Customer Care

Bharti Airtel Ltd

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Phone:Airtel Customer Care Toll Free Number: 1800-103-4444
Airtel Toll Free Number: 198
Airtel BlackBerry Service Number: 7070
+91 96 63 395551
Webpage: www.airtel.in
Airtel Money Transactions Code: *400# have a limit of Rs 5,000 per transaction.
Unsubscribe the Airtel VAS Services SMS Code: 155223.

Airtel Head Office Contact Details:
Address: Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II,
New Delhi – 110 070, India
Contact Number: +91 11 46666100, +91 11 42666500
Fax: +91 11 4166-6137

Airtel Postpaid Airtel Prepaid City

View More Information...
Satisfactory Rating
1%
Complaints
19830
Resolved
112
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Airtel related photos (1126)

Airtel Complaints & Reviews

Airtel - Unsuccessful top up

User
 shyambag26@.gmail.com on Jul 29, 2015
sir i sent a request for top up 140/- for my AIRTELl mobile no 9937353702 the request was accepted by Sbi for payment VIDE TID =030411517221 the amount was deducted from my primary account further got a SMS for successful transaction vide tid= 030411517221 please give me my money back in my account...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Airtel DTH Connection issue

User
 Abhishek112.singh on Jul 29, 2015
Since 27th July 2015, My airtel DTH is not working . I am getting no signal error . After lodging a complaint I was told that the issue will be taken care by 28th July 4 p.m, but I didn't get a call from any of the airtel customer care offices nor any one visited my place to check the airtel connection . Later on, when I called I was told resolution will be provided by 11 a.m on 29th july and then it was changed to 1. 00 Pm, still no one has turned up to check my issue . Its only me who has been following up for my case and no action is been taken care from Airtel side . This is very frustrating...
Complaint comments Read comments [1] Complaint category Satellite, Cable DTH TV

Airtel - Regarding activation of nano sim card

User
 Jency Thomas on Jul 29, 2015
I had purchased a new sim card on 23-07-2015 and it was activated only on 27-07-2015 and that too after several requests to the Airtel office in ITPL, Bangalore. I had requested for a nano sim and I was told to activate the nano sim through my current airtel sim. I did the same with the steps (provided by the airtel staff) on 28-07-2015 at 20:17 and my nano sim was supposed to be activated within 15 minutes. Now the current time is 12:35 29-07-2015. I have been experiencing a very bad service from Airtel. I want a solution as soon as possible....
Complaint comments Read comments [3] Complaint category Telecommunications

Airtel - Wrong payment of post paid connection

User
 Priya Srini on Jul 29, 2015
Dear, I paid my postpaid bill due via online on 23rd July 2015, while making the payment it seems that I have entered the number wrongly, my number being 8754458799 I entered 8754458798 which I noticed only after 4 days when I read the payment confirmation mail sent to my mail I'd.I paid Rs.570/- via online using my IOB credit card ending with 7192 on 23 July 2015 vide transaction Id 280519.the trail mail shows you the exact details... When contacted the customer care they do not have any option of helping to redirect the money wrongly paid to my number. Even the team leader Mr. Ramesh whom...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Migration from Post Paid to Prepaid - +91 – 99672 12200 (Mumbai Circle)

User
 kabir master on Jul 28, 2015
Dear Sir/Ma’am, It took me several visits to the Airtel Store to get a valid SIM for converting my Post – Paid plan to a Pre Paid plan in the last 15 days till they finally handed me a new SIM as my Pre – Paid Card. How ever on July 28, 2015 at about 8.00 PM, Airtel simply discontinued my number from service. All outgoing and incoming calls are barred and when someone calls the message played is – This Number does not exist. I really do not know what to do now that I am stranded with this poor service from AIRTEL. Kindly advice on the above. My alternate contact number is...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Recharge

User
 Bajewala on Jul 28, 2015
In first week of this month I recharged my no. 8627911943 from official website 4 discounted local calls @ 1.6 p for 2 sec till 56 days with 105 rupees . After successful recharge I didn't get the same because according to customer care this scheme was till 6 June 15 and after that 105 rupees recharge is for discounted local calls for night. When I asked why after month sites giving this option to customers online, they have no answer. I 4 time called at customers care and 2 time mailed but they are try to kidding me. till now official site shows same option. I send them fotos of the page as they...
Complaint comments Read comments [1] Complaint category Telecommunications

Airtel - Delay in deactivation & penalty for their delay

User
 jkumarkb123 on Jul 28, 2015
Dear Sir, Myself Jayakumar from Bangalore, I am facing deactivation issue for 4G LTE number 9880178787. I have given a request to convert this connection from post-paid to pre-paid on 21st May by paying all the dues till that time. I have been told that it will be done within 48 hours, but they never did that on time. They were ignoring my calls and mails with the clear intention to delay the closure. After many follow-ups via mails and calls, they finally did so on 1st of June. I thought the whole issue got resolved and I was not using this connection since then. Now for the past 5 days, Airtel...
Complaint comments Read comments [1] Complaint category Broadband

Airtel - Lost Data and Talk Time with minimal use

User
 pkathait on Jul 28, 2015
Incident Date:- 27-July-2015 Client Name - Praveen Kathait I am writing this complaint with deep dissatisfaction and frustration. I am using Airtel Prepaid mobile number and till yesterday I had around 500 MB of 3G data and around 220 Rs. of Talk Time in it. Evening around 8 pm I used I mobile internet for an hour without browing any heavy site and download. After 1 hour net stopped working and I found that I mobile ran out of balance all my 500 MB data was consumed as well. Upon calling Airtel customer care I didn't got any valid justification and they were trying to mislead me with some non...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Airtel - No Response from Airtel Nodal and appellate officers for New braod band connection

User
 surendhar raja on Jul 28, 2015
i have applied & Paid Airtel broad band connection onine on 20th Jul 2015. Till date there is no response from Airtel representsatives. Whenever i call them they are saying Tomorrow we will call and confirm you for connection. i registered complaint through Customer complaint mailsas below appellate.ncr@in.airtel.com nodal.southabts@in.airtel.com Alteast Nodal guys replying will resolve in 4days but 8days completed. Appellate respresentative not even replying to the complaint registered through mail. I need the connection or the amount need to get repaid immediately. atleast i can...
Complaint comments Read comments [1] Complaint category Internet Services

Airtel - Charging more amount for call then TRAI norms

User
 manumaxma on Jul 28, 2015
I'm Manoj kumar my mobile number is 9894830470. I'm charging Rs.2 paisa/sec (i.e) Rs.1.20/minute for every local calls. TARI has slashed mobile call charges on April 9, 2015 reference link http://www.thehindu.com/business/Industry/trai-slashes-ceiling-tariffs/article7085527.ece, but still Airtel is charging higher rate without following TRAI norms. not only call charges SMS also charging Rs. 1/ Sms. As per TRAI norm telecom operator can charge maximum Rs. 80/paisa for roaming. for non roaming it will be even lesser price only.. For SMS Rs. 25 paisa/sms but Airtel is charging Rs.1 for SMS. It...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Recharge done for wrong number

User
 nideesh manian on Jul 28, 2015
I am a regular customer of airtel for past 9 years. I hope you would be able to resolve my request. I did an online recharge from airtel.in, The recharge was done for an amount of 599 (10GB 2G plan). The recharge was intended for “9567456410”, but instead it went to “9567465410”. Is it possible to cancel the recharge. The recharge was done using my credit card. Transaction ID is 208972. Thanks Nideesh 9567456410...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Airtel - Worst net speed

User
 B Sarvanan on Jul 28, 2015
I got the net pack on your airtel at 154 Rs 1GB 3Gdata...Previous it was very good...But for this month the speed is very worst..Can you pls tell me the reason for this

My number is 8147947394
B.Saravanan

Pls refund my amount otherwise i will cancelling your service sure...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Airtel - Internet recharge

User
 lakhan khandelwal on Jul 28, 2015
Sir i check offer from *121*1# which is airtel my offer enquiry. . There is given that in ₹46 you get 500mb 2g data for 14 days. But when i recharge by ₹46 i got 130mb 3g for 4days. . . And when i called costumer care they told we can't do anything and talk very rudely. I want my money back or my 500mb....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Multiple Miss calls from +917352407286

User
 Dhanrajagrawal on Jul 28, 2015
The thing is I was getting multiple miss calls from below mentioned mobile numbers and expecting that u will be able to help me. But u r not able to understand so may be category i choose is wrong. Sorry please close this complaint. By the way their r so many people who r receiving marketing calls ever after activiting DND service. So i m still woundering if u r providing help for them on this topic. --------- Getting multiple miss calls even in odd timings from +91 7352407286 and +91 8581075162 On my airtel number...
Complaint comments Read comments [1] Complaint category Unsolicited Phone Calls

Airtel - Issue with Deactivation

User
 Nikhil KM on Jul 27, 2015
Dear Sir, Myself Nikhil from bangalore, am facing deactivation issue for airtel number 9741155021. Problem with this number is since April 2015. I'd to pay a outstanding of 3000, inspite of not using number for over a month. After clearing the outstanding i was told the number would be deactivated within 24 hours, but they never deactivated. All my efforts to deactivate were ignored. Now since 3 days Airtel sales department are calling and harrasing me to pay 2800 due for the same number. Am fed up with the whole issue. I would request you take a swift action against Airtel. Regards Nikhil...
Complaint comments Read comments [1] Complaint category Broadband

Airtel - Unsuccessfull recharge

User
 ummey salma on Jul 27, 2015
my last 2 online recharge was unsuccessfull through mobikwik mobile app. 1. First recharge on 10/7/2015 for mobile date for amoubnt of RS.95 and 2.second recharge on 12/7/2015 full talktime of RS.200. AMOUNT IS DEDUCTED FROM MY ACCOUNT BUT NO RECHARGE DONE. I contacted Airtel customer care, they said after 10days my amount will be credited to my account but still no update on this.. i need my amount RS 29s immediately ASSIST ME ASAP. Date Description Credit/Debit Amount 12/07/2015 12:36:11 hours Recharge 9945872692( Airtel ) via android Transaction Id EN152202660 debit 200.0 Invoice 12/07/2015...
Complaint comments Read comments [1] Complaint category Other

Bharti Airtel - Airtel is blocking my One time Passwords sms on my mobile

User
 pitabaspatnayak on Jul 27, 2015
I am having problem with receiving OTP messages for - Online Wallets, Email Logins etc. Banking messages like balance enquiry, ATM withdrawal or Internet banking messages. Also some OTPs are coming very late which is no use. ( Because OTPs are valid for 10 Min) I Complained on Airtel Customer Care ( Dated 27.07.2015 & Customer care Executive Name - Anjum Ansari ) and they said de register your DND (do not Disturb) application. Since these are not Promotional/advertisements SMS how can airtel stop delivering these sms. From last 3 to 4 years I activated my full Do not Disturb Service and never...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Call drop

User
 ajay11yash on Jul 27, 2015
My mob no 9893554038. Is post paid no it is using last 7 year.last 3 month in my residance area call drop pronlem.i had complained many time to sevice provider airtel but no action taken. Iam continue paying my bill.pl take need full action....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Bharti Airtel - Un due data charges of rs. 814 / - + service charge ask to pay on my mobile no. 9601136228

User
 goel14feb on Jul 27, 2015
Dear sir / madam,

This is bring to your kind attention that under named is the customer of bharti airtel ltd. Since last more than 10 years and having a post paid mobile no. 9601136228.

Yesterday, i have received my outstanding bill of rs. 1635. 21 against above mentioned mobile number out of this the service provider has charged rs. 814. 71 + service tax for excess data usage, which i have not used.

Further, i have given complaint trice to the service provide e - mail id i. E. 121@in. Airtel.com to provide usage details (Particular for the charges...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Deactivate hot chillies service

User
 ram babu pateriya on Jul 26, 2015
I am prepaid airtel customer owning no 9829358920.l. immediately i got a message from last two years Hot Chillies service has been renewed and you have been charged Rs 35.0 from your aitel mobile a/c. I dont know without my concern how can they deduct.please deactivate above services immediately....
Complaint comments Read comments Complaint category Mobile Service Providers

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