Airtel Customer Care

Airtel Customer Care

Bharti Airtel Ltd.

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Tollfree:
1800 103 4444
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276
147
Phone:
+91 96 6339 5551
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96
64
+91 11 4266 6500 (Head Office)
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66
45
+91 11 4666 6100 (Head Office)
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21
29
Webpages:
Work days:
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am
Location Finder

Airtel Money Transactions Code: *400# have a limit of Rs 5,000 per transaction.
Unsubscribe the Airtel VAS Services SMS Code: 155223.


Airtel Head Office
Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II, New Delhi – 110 070, India
Tel: +91 11 4666 6100, +91 11 4266 6500
Fax: +91 11 4166 6137

View More Information...
Satisfactory Rating
10%
Complaints
22120
Responses
7852
Resolved
181
So far so good - The company responded to our notifications and is working on resolving complaints.
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Airtel related photos (1362)

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Airtel Customer Care related pictures (1362)

Airtel Complaints & Reviews

Airtel — Withdrawal of money from my SB and current account

 G.R.JAYANNA on Feb 8, 2016
Sir, on 08.02.2016, I recharged money to one of my airtel mobile as the same was not received, I lodged complaint through your web, soon after I received calls from +38586161984 +405694235378, +907433084703 and +21246660908 and asked certain details in the web id myperfectBanking.com later on they told that the amount is going to be refunded. After lapse 30 minutes, the entire amount to the tune of Rs: 97000.00 had been withdrawn from my account....
Complaint comments  Read comments Complaint category Banks

Airtel — Interaction No. 1989921616 - on 22.01.2016 with Mr. Reni on 198

 Anshuman Bagla on Feb 8, 2016
Hi,

Rs. 946.66 is a wrongly generated bill and not to be paid.

Once again in my current bill you have put unpaid amount of this.

Please note the interaction no. 1989921616 on 22.01.2016 with Mr. Reni on 198.

he had told me to ignore the messages.

Please per sue the matter ASAP and clear the same.

Most Urgent.

With Best Regards

Anshuman Kumar Bagla
Sri Satya Bala Sales Pvt. Ltd
09393326904/09502736845...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Airtel — Hello tunes activated and charged without prior cinfirmation

 rishuverma on Feb 8, 2016
This is to inform you that Hello Tunes has been activated on my number @36 for 30 days without my prior confirmation. And this facility is already activated on mu number for 6 months. So, this is to request you to please look into the matter and return the amount to my account....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Airtel — Non receipt of recharge currency

 G.R.JAYANNA on Feb 8, 2016
Sir, I recharged a sum of Rs: 300.00 (Full talk time) from my net banking on 08.02.2016 at about 9-30 PM the transaction ID is 160208672657. The amount is deducted from my account, but so far I have not received the currency. Kindly sent my recharge amount or else refund the amount back to my immediately. The convenience is highly condemned...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Airtel — Sim network offed before sum days so my contacts is lossed so plz i want my contact no's pl accept my req

 giridhar singh on Feb 8, 2016
NAME: K.V.GIRIDHARA SINGH
MBL NO: 9908354101
SIM BACK SIDE NO:89914903040964270151H-2
EMAIL ID: giridharsingh.k.v@gmail.com...
Complaint comments  Read comments [1]Complaint category Other

Airtel — Airtel connect modem is not working

 reetika31 on Feb 8, 2016
Hi Team,

It is been 5 days, my airtet connect network for UserId: DSLS 255903 is not working. Repeatedly I am reporting the concern and getting nothing out of it.

Can u please check else help me to follow the process to disconnect it.

Thanks,
Reetika...
Complaint comments  Read comments [1]Complaint category Broadband

Airtel — Airtel 3g fraud

 abhijitkumar on Feb 8, 2016
Hi,
i am a prepaid 3g airtel user(8800635020) . from last 2 months (december15 & jan16) i have recharged my a/c with RS 1499 in both the month one after another.i was given 14 gb 3g data each month under this offer pack.but each month it got lapsed because at the end of the month airtel didnt send me the alert message saying that your date is approaching so that i can carry forward my 3g data to the coming month.as a result i lost almost 20 gb 3g data just because of airtel error.

earlier they were sending alert messages every month on time without any delay...when i was doing...
Complaint comments  Read comments [1]Complaint category Internet Services

Airtel — Refund amount purpose

 arunnaren on Feb 8, 2016
9052528690 it's my prepaid number last few 2days back I'm recharge the amount of my number 297, another 297 twice of amount.but that amount is not recharge successful but amount is draw through my net banking my account like that could u please refund amount onwards 297+297...
Complaint comments  Read comments [1]Complaint category Internet Services

Airtel — My airtel no 9351617640 not sent received message

 Ajaykumar pareek prg on Feb 8, 2016
Mere mobail no 9351617640 se massage sent&received nahi ho rahe hai date05-03-2014se.Maine mere handset ke message service no bhi chek kar liye wo sahi hai dusri sim se massage sent & received ho rahe hai parntu no9351617640 se nahi ho rahe msg sent karne par sentmsg faild likha ata hai thatha paise kat jate hai. Maine date 6-02-2015 ko duplicate sim bhi nikalwali lekin abhi bhi msgsent&received nahi ho rahe.Maine iske bare me kai bar apke costumer cair par bhi sikayat darg karwai hai lekin koi samadan nahi kiya gya. Ya to is no. Par msg sent&received suvida chalu kar di jaye ya phir mere is no...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Airtel — Broadband what a service!

 dattamn on Feb 8, 2016
Broad band is not working for me from the 10 days, (from jan 29th 2016)
complained several times, every time when i called them they will give false promise for me (within 24 hours your problem will be solved...!)
finally i decided to disconnection .. they are not ready to disconnect also

here is the details
reference No: 64128172(it will be closed on 2/2/16) No yet resolved!
and again its resheduled to 4/2/16---No yet resolved!
and is rise the ticket for cancellation
No: 64326108

and again resolution team requested to wait...
Complaint comments  Read comments [1]Complaint category Internet Services

Airtel — Problem for MNP code

 Ashok Nagari on Feb 7, 2016
Sir
plz MNP code for my no."due system issues we are unable to genarate UPC code at present kindly try after some time" this massage from last month 13 jan i call custamer care but they said wait 72 hr ...after that my problem not solve than i call again care they said again 72hr.. and 10 time iam call they said same 72hr...than last month 25 jan my call not connect care...i call another no.to care they said to change sim and iam change sim at 2nd feb ..after that my problem not solve ...plz help sir......
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Airtel — Deduct amount without using

 Gch Barik on Feb 7, 2016
Dear Sir I have complain Airtel costumer care no-121, but their side listing my comp and 3 time disconnect the phone. matter is without use ofinternet or uploading Airte lnternet on dt-07/02/2016 they debit from my Amount Rs 83/- Which is not genuine .i have call him 3 times but they have not response, they have not listening the costumer voice . my phone is prepaid so they have monopoly debit from their side so i request you kindly solve the problem
my no is 9438228899...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — Providing less data

 Rkpoet on Feb 7, 2016
I have recharged my cell no. 9805912346 with Rs 495 on 23.01.2016 and was offered 3GB data but only 2GB data credited to my account. Please look into the matter and credit 1 GB remaining data as offered immediately so as to enable me continue my number with your company....
Complaint comments  Read comments [1]Complaint category Business & Finances

Airtel — Activation of new number

 Savio Dalvi on Feb 7, 2016
I had applied for 2 sim card numbers one new and the other for porting it from Idea it has been almost 1 and a half week however I am yet awaiting a address verification. Within 3 days from the submission of my docs I received a message saying your activation has been rejected when checked further with the agent I was informed that the entire Kurla area where I am currently based at is a rejected area. This is ridiculous as I have been using Vodafone for ten years with no problem yet and also Idea it's been 4 years. Airtel needs to update their policies and also start checking on their people how...
Complaint comments  Read comments [1]Complaint category Utility Services

Bharti Airtel — Sim stopped working abruptly for no reason

 Indian106 on Feb 6, 2016
I am having a Sim card (Dehradun, Uttarakhand) that was working fine till last night but when I woke up this morning i.e. 7th February 2016, it is neither calling any number nor I am receiving any calls. When I dial, it says "This number can't be reached right now" and when my number is called, it says " Incoming call facility is not allowed on this number". When I tried calling customer care, it says error 538. My mobile is working fine as when I checked it with other Sim cards, they were working fine. Please resolve it as early as possible. I want my number working normally as till last night....
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Airtel — Activation of services without consent

 rhpeo on Feb 6, 2016
House of model service has been activated by airtel without my consent and amount 75 has been deducted from my main account.This is 5 time that airtel deducted my amount unnecessarily.I have to register complaint at TRAI this time..Kindly do needful.regards Arun Kumar Negi....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Airtel — Wrongly charged for data

 Harmish Doshi on Feb 6, 2016
whenever I am using WiFi connection getting pop up stating data is been used and Data is deducted for data balance. I am thinking to lodge a FIR against Airtel Telecom for fraud. I reported and mailed to 121@in.airtel.com to ask why data is charged.This reply i got from their end:

Dear Customer,

Greetings from airtel!

This is in reference to your email regarding data usage for your airtel mobile number .

As discussed on "number", your concern regarding data usage has been explained.

We would like to inform you that most...
Complaint comments  Read comments [1]Complaint category Telecommunications

Airtel — Change of bill plan without intimation.

 chinmaya on Feb 6, 2016
I was using airtel cug 375 plan from 28th jan 2016 which has been automatically change to 149 cug plan.
I want to switch back to my plan.
No proper response is given by the customer care....
Complaint comments  Read comments [1]Complaint category Telecommunications

Airtel — Huge bill amount to illiterates without setting credit limit

 Ravikumar Devendran on Feb 6, 2016
This is regarding the Bill amount issue for Airtel Chennai Postpaid Mobile Number - 8870703012: The user of this mobile number is illiterate. She was using the mobile assuming that there will be an alert if she speaks too much. But she recently got a Bill Amount of INR 8000+ for the month of January 2016.

She is not afford to pay such a huge amount. Even for Corporate Employees, they set a Credit Limit not more than 2500 INR. But on what basis, they set a huge credit limit or no credit limit for this illiterate lady i dont know.

Even I have written a mail to 121@in.airtel.com...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Airtel — Unnecessary deduction of rs 396 from balance without intimating me

 zzbhagwan on Feb 6, 2016
In Nov 2015 i recharged with a airtel pack of Rs.396/- ( plan for 2G data valid for 90 days), problem occurred when 90 days completed and on 30.01.2016 deducted rs 396 from my balance saying the pack you activated in nov15 was auto renew pack, which according to me was never informed to me by airtel.

though i had provided them with all recharge messages & summary, they are denying my refund. issue was already escalated to airtels appellate, however it remained unresolved what should i do.

please advise...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

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