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Airtel Customer Care

Bharti Airtel Ltd

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Phone:Airtel Customer Care Toll Free Number: 1800-103-4444
 Airtel Toll Free Number: 198
 Airtel BlackBerry Service Number: 7070
 +91 96 63 395551
Airtel Money Transactions Code: *400# have a limit of Rs 5,000 per transaction.
Unsubscribe the Airtel VAS Services SMS Code: 155223.

Airtel Head Office Contact Details:
Address: Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II,
New Delhi – 110 070, India
Contact Number: +91 11 46666100, +91 11 42666500
Fax: +91 11 4166-6137

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Airtel Complaints & Reviews

Airtel - activation of 2g by customer care without customer approval

User
 nihad on May 3, 2015
I recharged for Rs.150 on 2 may 2015.Without my approval for the activation of 2G plan, it got activated and my balance of 76 Rs.was deducted . I did not even get the message of activation. Even after calling several times, the customer care did not resolve my issue.I want the refund at the earliest....
Complaint comments Read comments Complaint category Telecommunications

Airtel Prepaid - Balance got deducted wrongly

User
 vinayk.617 on May 3, 2015
Dear Sir, My Airtel no is 9096172364. On 2 May 2015 there is total balance Rs119 in my Main Balance account. My main balance got deducted automatically & it's now showing Rs 1. This is really a poor worst service by Airtel GSM. Kindly I request you to please update my Main Balance in my account ASAP. Regards Nitin Kumar 9096172364 Pune...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Giving my call detail record without my permission

User
 megha beri on May 3, 2015
Sir, I had a prepaid airtel no. 9779149490 from April 2009 to december 2009 .After december this number was not activated by me and now somebody is trying to get call details of this number .i want to know if such request has come to you .i want information that how can my call details be given without my permission.please reply as case is going on in court and information is required soon.my email id principal_sb@yahoo.com...
Complaint comments Read comments Complaint category Law & Civil Rights

Airtel - Breach of Condition offered

User
 Rananjai Singh on May 3, 2015
On new connection no 7042558376 retailer given Rs 145/- talktime on FRC of Rs 150/-.The SIM packet states that 50 MB data free with all FRC, but it is not credited yet. I have contacted both to Airtel as well as retailer but both are passing the buck. Against online complaint no PR050100056 on 01/05 I have received a message from Airtel vide ref No, CBNRD 20501350535 that your complain has been resolved without any solution/decision. This is a clear cut case of breach of offers by the company by misleading the customers.I wnt to know fro the Bharti Airtel, whether FRC of Rs 150/- comes under...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - new connection- port

User
 ganeshtc on May 2, 2015
I had a post paid connection with IDEA . my mobile number 9442605442 I decided to port to Airtel post paid and applied on 27/04/2015. Idea accepted my request on 28/04/2015 and the id no C1-43401311162 by 11.00am and informed me that the action will be completed by 44 hrs.the same was informed to Air tel agents who approached me.and promised to give connection immediately after Idea diconnect my service but in vain. From 30/04/2015 00.00 hrs the Idea disconected their service to my number. I approched the Airtel persons they said new conection will be made only by 05/05/2015 ie after one week of...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - wrongly balance deduction

User
 Sushil Kumar Singh on May 2, 2015
Today, therthe airtel have charged Rs. 125 wrongly from my airtel balance. I called customer care for help but they denied to help me. They told it has been charged for nextgtv subscription but I had not activated. They have not refunded my money. It is very much undesirable work done by airtel . I want my money refund. Plz help me...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - froud excutive...cheat with me

User
 deepak8 on May 2, 2015
Froud airtel executive...cheat with me...refund my payment if you are not done my connection services...I convert my connection prepaid to postpaid...I give airtel my I'd photo and 250 ruppes not respond. Pls take action for this..I have call recording of yuor excutive......
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - My Mobile No 09989097310 was disconnected

User
 zamakhan on May 2, 2015
Dear Service Provider Today my Mobile SIM card registration was blocked by airtel why? I have 496 INR is balance without any notice sim was blocked by airtel My mobile is already update in my all banks & official records and purpose due to disconnection i suffering a lot Kindly re activate my SIM as earliest as possible with my balance Other wise this will lead to legal action on your organisation...
Complaint comments Read comments Complaint category Products & Services

Airtel Subscriber - Frequent call drops

User
 SunilW on May 2, 2015
Dear Sir/ Madam, I am a Subscriber of Air Tel since last 3 years or so with satisfactory services. However, since last 4 months I am experiencing frequent call drops, no speech, no signal for incoming/outgoing calls as well as internet.But no proper reply. Intention of finding fault on our part.1 day I told your person if service quality is not improved will find some other service provider.Also told them I will Report to DoT.The moment name of DoT taken the service quality deteriorated. One day visited other mobile gallery, quality improved. Till yesterday there was no Complaint as such. Since...
Complaint comments Read comments Complaint category Telecommunications

Airtel - Need incoming and outgoing call statements of airtel mobile number

User
 Ryan21 on May 2, 2015
Hello, I need incoming and outgoing call statements of past 3 months of my fiance's airtel number. It's a personal and urgent matter. Please look into this. I visited Airtel shops but no help was provided. My email is: 15challenger@gmail.com...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Pathetic Customer service Airtel - they generated too high postpaid bill but not depositing the amount

User
 arvindgoyal84 on May 2, 2015
In My March Airtel bill they wrongly added some pack (Internation roaming pack) which generated a total bill of ~ inr 12000. I am following from airtel customer care from last 2 months, I had called 4-5 times each time they say we have raised the complain with top priority and resolved in 3 days. but still no updates. My bill was auto payed by my credit card. i need to pay my credit card bill, amout is too high to pay. I am really frustrated with so poor customer service of Airtel. i am planing to close the connection once all things are sorted out....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Exorbitant billing and misleading

User
 Vignesh Prabhu on May 2, 2015
It is very unfortunate to be a customer of airtel. I am a post paid customer of airtel and the billing is exorbitant from 3-4 months. Every time I enquire the customer care, they give the explanation of extra data usage. Whereas, the data usage meter in my phone show the difference of 30mb from that of the operator's. The executives promise to give discount on each bill and is never implemented. And, while buying the sim card, they have given the option of redeeming the initial deposit(paid while buying the sim card) and now while porting they refuse to re-fund/redeem the initial deposit. By this...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Broadband complaint, reference no. LB050200032 .

User
 harshad mistry on May 2, 2015
Broadband complaint, reference no. LB050200032 . Sir, with above refernce no body attend me. Mr. shilpesh patel Phone No. +91 9998143644 Contact me at afternoon but still nobody come to my house last 6 days I am tired with your services Mr. shilpesh could not pickup my phone Pl. do need full and as soon as posible Harshad Mistry M : 9825245523...
Complaint comments Read comments Complaint category Broadband

Airtel - block of outgoing call from my mobile

User
 ganapapthyraman on May 2, 2015
I was blocked both outgoing and incoming calls from my mobile bearing no. 8056255199. When I contacted the airtel showroom my incoming calls resumed and still there is a problem in my outgoing calls. The recorded message says that my sim is under temporary suspension and blocked. When I contacted the airetel customer care they directed to contact showroom and showroom persons could not resolve my problem. For past 15 days my phone is blocked from outgoing calls and I am in utmost trouble for no fault of mine. It is between airtel company and airtel showroom . The communication gap is so much wide...
Complaint comments Read comments Complaint category Utility Services

Airtel - Lied by your airtel executive named Anju on 23rd April

User
 achinyadav on May 2, 2015
Hii " I am Achin Yadav Resident of H.NO- 374, Sector-10, Gurgaon Haryana My Airtel postpaid no is 9999497397. I had several queries regarding bill details that's why i called on 121 (customer care). then after a short while i got a call from one of your Airtel executive (billing department) on 23rd April afternoon She was a female named Anju, i told him my problems regrading wrong bill made by you (Airtel).She promised me to give me waiver of Rs1500 if i will pay remaining bill by 23rd evening . And when i asked her for some surity then she texted me from a number +91 7042277239 . I...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - There is no Airtel Mobile Coverage at home

User
 Aswath A on May 2, 2015
Hi, I am facing Airtel mobile network coverage issues since Thursday 30th April 2015. There was a heavy rain in my area. After that my airtel mobile network coverage is nill. Please investigate the issue and close this. My home address is : 93/20, 8th Main, 14th cross, Wilson Garden Bangalore - 560030...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - ©Data exhaust problem

User
 Cool kunal on May 2, 2015
Current usage on your Airtel mobile 9599100834 till 26-Apr-15 is Rs.1.0 (Excludes monthly rentals). For more information, dial *121*21#.. The above sms had given me on dated 28 april 2015 And now at this dated 1 May 2015. Its amount is show Upto Rs 445 Please solve my problem immediately. My data is not renew on new bill and it shows the previous data uses... and on dated 25 April to 2 May i had not used the mobile data in any day. But he shows the previous data uses and the Unbilled amount is also show the wrong input amount....
Complaint comments Read comments Complaint category Unauthorized charges

Airtel - Mistyped the name

User
 Oishik Banerji on May 2, 2015
Hi, I have ported my number from Aircel No # 9066163008 to the Airtel No # 9066163008 network.But after the verification was done I was told that the name "OISHIK BANERJI" was mistyped as "DISHIK BANERJI". The problem is when I will require a duplicate SIM it wont be issued because of the mismatch of the name.I will be harassed where there is no fault of mine. I have submitted my passport details for the verification, still the error was made. Please look into the aforesaid matter so that I am not harassed in the future, Greatly shocked with these type of mistakes made by AIRTEL. Thanks...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - deduction of 612 rupees and void of value aded service

User
 sanjupjena on May 1, 2015
Sir/madam Greeting of the day. Sir, my mobile no:9997151032, name:sanjay kumar jena, adress:s/o-gokulananda jena, c/o-vijay rawat niwas, kailash gate, muni ki reti, rishikesh, dehradun, 249201. My mobile no 9997151032 diverted pos paid to prepaid on 28-04-2015 at 9pm. I change the post paid sim(which mentioned so service) and insert prepaid sim(which mentioned the network bar). I recharged on 29-04-2015 at 9am rupees 100/- and 500/- at like 12.30pm and also a value added service for call rates rupees 74/-. Whole day I use my phone, at 9.30pm, I found that there were no out going service...
Complaint comments Read comments Complaint category Unauthorized charges

Airtel - Promised connection and cancelled at last moment

User
 Vinoth Kumar K V on May 1, 2015
I requested for an airtel broadband & fixed line connection and the airtel agent promising that he will provide in 2 days collected money of Rs. 1100. Application No: TBLR 6940214. A person named Basker collected money, we asked him if connection is feasible he said sir airtel office is infront of your business area so it is 100% possible this happened on Apr 28th, 2015. On April 30th, 2015 I called their office to get the allotted number as I need to print in my banner. They provided me 411-29-410 as number and I confirmed with her that it is not going to change. She said yes sir and they...
Complaint comments Read comments [1] Complaint category Broadband

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