Airtel Customer Care

Airtel Customer Care

Bharti Airtel Ltd

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Phone:Airtel Customer Care Toll Free Number: 1800-103-4444
Airtel Toll Free Number: 198
Airtel BlackBerry Service Number: 7070
+91 96 63 395551
Webpage: www.airtel.in
Airtel Money Transactions Code: *400# have a limit of Rs 5,000 per transaction.
Unsubscribe the Airtel VAS Services SMS Code: 155223.

Airtel Head Office Contact Details:
Address: Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II,
New Delhi – 110 070, India
Contact Number: +91 11 46666100, +91 11 42666500
Fax: +91 11 4166-6137

Airtel Postpaid Airtel Prepaid City

View More Information...
Satisfactory Rating
1%
Complaints
19893
Resolved
112
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Airtel related photos (1136)

Airtel Complaints & Reviews

Airtel - Promised a plan after cancellation request, but neither the plan nor cancellation happen

User
 Sivabalan Sadayan on Aug 4, 2015
I had submitted a cancellation request for airtel - 58137274, which said cancellation will happen within 7 days. I got a call on the same day where an executive asked why was I moving from airtel. I informed I got a better speed with more data download for a cheaper price, why would I not switch. In the same call I was offered a plan of 899 at 16Mbps for 40GB limit and that it would be activated in 24 hours and the plan would be adjusted in the same billing cycle as per pro-rata basis. Even after 5 days nothing happened and when contacted customer care, they informed me only the cancellation...
Complaint comments Read comments Complaint category Computers & Accessories

Airtel - Airtel sim (prepaid) failed for mobile no. 9432165563

User
 Pabitra Neogi on Aug 4, 2015
Dear sir, my sim card ( prepaid mobile no. 9432165563 ) registration has been failed on 01-08-2015 without any previous intimation to me ...My existing balance including data balance is sufficient... I had been port the number from aircel to airtel a few months back... My present contact no. +919830953734...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Paying for 4G but receiving 3g speed

User
 vdba on Aug 4, 2015
I am facing some issue my wifi. It keep on disconnecting. I called up their call center did troubleshoot and booked up a truck roll. I never received a call neither I got technician at my home. Is airtel is living up to his reputation. This frustrating....
Complaint comments Read comments Complaint category Telecommunications

Airtel - Wrong Billing

User
 skgoomer on Aug 4, 2015
I had an Airtel Postpaid connection. I ported out my connection to Vodafone w.e.f 11 July 15. In the final bill an access charge of about Rs 400 has been charged (wrong calculation of discount component for last day, 11 July 15) which was not advised to me earlier. When I contacted local Airtel Showroom, I was rudely declined the resolution (by their representative, Mr Ashish) saying that they serve only loyal airtel cstomers and not ones who have ported out to competition. Airtel website or call center can not help as the number is no more in their records. I have written to nodalofficer.del@in.airtel.com...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Connection not start

User
 Usman Qadir on Aug 4, 2015
I buy two sim for Bharti Airtel authorized company the name is " One Point One Solutions Pvt. Ltd." Add: A-82 Naraina Industrial Area, Phase-1, New Delhi-110028 on 21/07/2015 first number is for Port and other for New postpaid connection but still there is no response from this company nether my port number is active nor my new connection start...
Complaint comments Read comments Complaint category Telecommunications

Airtel - Balance is deducted while data plan is exists

User
 Avi gg on Aug 4, 2015
Date of recharge is 31 july Transaction id is 388226 I recharge my mobile data with airtal mobile app(See attachment) .After that i got a msg and my airtel app shows me data balance. But when i use data its start deduct my main balance. Iregister complaint to 121@in.airtel.com but it send me a strange reply that you do't have any data plan thats why your balance is ducted. Please see below mailer trail with airtal --------------------------------------------------------------------------------------- [ HI, Hope you got mail and my concern, Please revert me back ASAP, as i am still...
Complaint comments Read comments Complaint category Telecommunications

Airtel - Charging much money on my post data plan and its going to happen regularly

User
 Reetika Solanki on Aug 4, 2015
I send this following email to Airtel support on 20/6/2015 -------- "Hi, I subscribed internet plan for rs 250/- only. But my data usage is showing by that is too much. I didnt received any gentle reminder of my data usage, i received this email and message after reaching data limit of 1266MB and now you charging extra money that is 750 RS. Its happening again second time with me. Before this i ignored but now its too much. Please fix this issue because I am willing to pay that extra amount. " But they disnt agree on there mistake and not the send me an ebill for rs 1190.54/- They...
Complaint comments Read comments Complaint category Internet Services

Airtel - Wrong add of Rs.250 & Rs.200 on bill

User
 mohantysr on Aug 4, 2015
Airtel gave wrong information about my internet pack and said me to use internet free, but it charged me Rs.200(avg) after that Airtel activated a Rs.250 as per their choice and charged me Rs.250. kindly take a complain as I tried many times to give complain but they are not taking any complain . I don't have more time, so please help me to refund....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Wrong Commitments and Zero Customer Support

User
 piyushpande on Aug 4, 2015
Dear Customer Support, Its been so long since I have been trying to get hold of someone at Airtel who can at least respond to the problems I am facing because of your "Efficient Customer Care" support, as I have already written this mail to several of nodal officers, mail ids are mentioned below and some screen shots are attached 1. Vivek Sharma dthnodal.hr@in.airtel.com 2. Manish Goel dthnodal.dl@in.airtel.com 3. nodalofficer.del@in.airtel.com If you can spare some time and go through the trail mails. I am once again re-iterating my problem: "I have recently shifted to Vatika...
Complaint comments Read comments [1] Complaint category Satellite, Cable DTH TV

Airtel - License to harass and rob customers "Airtel"

User
 recalladitya on Aug 3, 2015
Hi All, I got my number ported to Airtel Karnataka on 26th of July. Ever since then my mobile internet is not working . I tried reaching out for help from the service provider, on 121, Airtel store and every possible point of contacts. However from anywhere and everywhere what I ever got was wastage of time, unreasonable turnaround time, fake reasons almost everything but the solution. And lastly when I approached the Airtel store in order to get a NOC so that I may get this number ported to some other service provider within 6 month of portability they even declined the same. ...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Wrong rchrge done on Airtel digital TV

User
 ydvruchi on Aug 3, 2015
Hi, My name is Ruchi yadav. My Customer id for airtel digital recharge is 301577739 in the name of Abhishek bhati . By mistake i have done recharge in 301566639 (Praveen) . I want my money back . I have done recharge of 510 rs. Namaste! Online recharge transaction has been processed successfully for your airtel digital TV ID 3015566639. Transaction ID - 673454 Amount (Rs.) - 510.0...
Complaint comments Read comments [1] Complaint category Satellite, Cable DTH TV

Airtel - Balance is diducted while data plan is exists

User
 Avi gg on Aug 3, 2015
Date of recharge is 31 july Transaction id is 388226 I recharge my mobile data with airtal mobile app(See attachment) .After that i got a msg and my airtel app shows me data balance. But when i use data its start deduct my main balance. Iregister complaint to 121@in.airtel.com but it send me a strange reply that you do't have any data plan thats why your balance is ducted. Please see below mailer trail with airtal --------------------------------------------------------------------------------------- [ HI, Hope you got mail and my concern, Please revert me back ASAP, as i am still...
Complaint comments Read comments [2] Complaint category Telecommunications

Airtel - Regarding deduction of balance of rs 220

User
 kumud ranjan 007 on Aug 3, 2015
Myself kumud ranjan bearing 7091141771 had recharged my no through rs 220 on 24/02/2015 and payment refrence - 055341694608431G00QMHVP8, SBI INTERNET BANKING, after recharging they deducted my complete balance and my balance is shown me nil, after wards i tried many times to customer care to know the matter, but they didnt listen me. Due to illness i didnt complained at that time, but today i have to know the exact seen of my matter.kindly look this matter as early as possible to resolve it. whatever is solution let me inform on my alternate no 09334991512, then so that i can move to the higher...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - No incoming call facility and SMS service on my phone since the last 5 days after MNP

User
 mayurmotwani on Aug 3, 2015
I was using reliance postpaid services and i decided to port to airtel because there were network issues in my office when i was using reliance . It took 9 days for the porting to be done, post which my number got activated last Wednesday, but i was unable to receive calls and to send or receive messages . I am an executive level employee of an online agency and i have missed many important calls because of this . I tried enough to get my work done, but the people at airtel would only keep asking for an extra 24 hours every time i called them up . It has been 5 days and i've missed a lot of important...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Fixing of service box on road in wrong place.

User
 S.K. Chandan on Aug 3, 2015
A service box has been fixed by Airtel on main road in front of B3A/78-A, Janakpuri. New Delhi, which could be a cause of serious accident one day. Staff serving the area has repeatedly been advised to remove that, but to no avail. One day it might be hit by a vehicle. Please shift this immediately. S.K. Chandan Chairman, Residents Welfare Association (Regd) B3A Block Janakpuri. Mob: 9899770568 - 9968072919...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Airtel - Recharge sone on wrong number, customer care not resolving the issue

User
 HarshVerma on Aug 3, 2015
Dear Sir, On 27th and 28th July’15, I mistakenly recharged wrong mobile no – 9810060506 for an amount of Rs. 1100/-, whereas I wanted to pay the bill for my friend’s Mobile no – 9810060566 . It was done in 3 transactions through Paytm . Transaction Details are – Amount – Rs.500/- . CC Transaction No 514060591652080, Order no: #1129383067 (Transaction done on 28th July) Amount – Rs.300/- . CC Transaction No 514060591652080, Order no: #1131066190 (Transaction done on 28th July) Amount – Rs.300/- . CC Transaction No 514060591652080, Order no: #1131139787 (Transaction done...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Airtel - Regarding prepaid mobile wrong plan on my airtel app

User
 Asadkhan69 on Aug 3, 2015
My airtel mobile no. 8003865641
It was showing in my airtel app under 3g data best offer plan
Rs. 296=2gb + unlimited 2g data for 28 days best offer
But it is providing 2g data plan instead of 3g plan and customer care is not ready to listening the problem
Kindly do the needful & take necessary action against the provider....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Recharge done on wrong no

User
 HarshVerma on Aug 3, 2015
Dear Sir, On 27th and 28th July’15, I mistakenly recharged wrong mobile no – 9810060506 for an amount of Rs. 1100/-, whereas I wanted to pay the bill for my friend’s Mobile no – 9810060566 . It was done in 3 transactions through Paytm . Transaction Details are – Amount – Rs.500/- . CC Transaction No 514060591652080, Order no: #1129383067 (Transaction done on 28th July) Amount – Rs.300/- . CC Transaction No 514060591652080, Order no: #1131066190 (Transaction done on 28th July) Amount – Rs.300/- . CC Transaction No 514060591652080, Order no: #1131139787 (Transaction done...
Complaint comments Read comments [1] Complaint category Other

Airtel - No Sound output

User
 AD Amitabh Dasgupta on Aug 3, 2015
Hi, I made this complaint about my Airtel Tv not giving sound 2 weeks ago. This is my mother's Airtel DTH connection. Its located in Margaon, Goa. Airtel TV .acct.no 03010587038 Registered email. toodiein@yahoo.co.in When I registered the Complaint, I received the following msg but there was nothing that was done. Your request has been acknowledged. Your reference no. is DT072500023. We will get back to you in 2 hrs.Please provide this reference No. for any future correspondence related to this enquiry. This was almost 10 days ago. We still have no clue what is happening and...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Product not yet delivered - order # so571084 / cca ref no. 104011395275

User
 Bvya on Aug 3, 2015
Hi,

I have booked said order on 27th July'15 and today we are on 08th Aug'15, till now their is no any update from your end, Apart from that i have raised the complaint (No.804420) without resolving the query one of your executive as closed the complainant, The query should be closed only when the issue is resolved, Pls do revert immediately....
Complaint comments Read comments [1] Complaint category Mobile Handsets

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