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Airtel Customer Care

Bharti Airtel Ltd

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Phone:Airtel Customer Care Toll Free Number: 1800-103-4444
 Airtel Toll Free Number: 198
 Airtel BlackBerry Service Number: 7070
 +91 96 63 395551
Airtel Money Transactions Code: *400# have a limit of Rs 5,000 per transaction.
Unsubscribe the Airtel VAS Services SMS Code: 155223.

Airtel Head Office Contact Details:
Address: Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II,
New Delhi – 110 070, India
Contact Number: +91 11 46666100, +91 11 42666500
Fax: +91 11 4166-6137

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Airtel Complaints & Reviews

Airtel - Dth Disconnection Request No : 38178220 - Pending since 14-Jun-2014

User
 rajesh khannam on Jul 27, 2014
Hi, This is regarding the cancellation of my 2nd Dth connection.The DTH consumer number is 30139771163-002 I have asked to cancel my 2nd connection since am traveling overseas but my connection was still active and they have charged for my second connection. Why do Airtel got such a poor service even though customers are following in right way. This is unacceptable since the Airtel customer service person gave me the reference number for cancellation and promised me that cancellation will happen in 2 days. Disconnection Request No : 38178220 - I got this message on 14-6-2014 but still it...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Airtel - lost cell phone

User
 adisid on Jul 27, 2014
Respected sir.. I lost my phone today in an accinden. I was travelling for Delhi via bus a major accident happened with my bus. in that accident i have lost my cell phone So its a humble request to the airtel team please block my sim card as soon as possible number is- 07895245283 my number is still active right now so please block my sim soon as possible Thanks Shikhar Dwivedi...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Pestering calls for reconnection

User
 ramesh211963 on Jul 27, 2014
Six months back I terminated Airtel DTH connection. Since then till date Airtel DTH people are disturbing me by calling me practically every day and asking me to renew my Airtel DTH connection. Sometimes IVR calls and sometimes Airtel DTH people call on my mobile phone. I have told them several times in past several months that I don't want Airtel DTH but they still keep on calling me almost everyday. Please stop calling my mobile phone. As it is my mobile is registered under NDNC service. I don't want Airtel DTH. my airten dth ac no is 3008885260 I do no want any calls Ramesh babu...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Airtel - Recharge amount not created in mobile prepaid account

User
 imneel on Jul 27, 2014
I recharged my mobile no 9890529956 from airtel.in today (27/07/2014 11:40AM) with Rs. 300 using credit card. I got transaction successful message & Rs.300 debited from my credit card account. But balance is not yet credited in my account. I sent 4 emails to 121@in.airtel.com with Transaction id, mobile number & amount details . Those guys sent me same response stating 'There was no credit request for your number'. They are not taking affords to check transaction details also....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - 3G service not being provided

User
 ImprovedAdi on Jul 27, 2014
I am getting speed which is about 30-40 Kbps which I think is 2g speed. I have subscribed for my plan 199 which gives 135 mb of 3G usage on my mobile no.8130320000. I am sending a screenshot of my 3G usage for this month which is way below my data cap. Whenever I report this problem to airtel I get the reply that 302 mb has been used of 298 mb which is wrong as I have never subscribed for the plan which gives me 298 mb. I think it's a fault with your system .Kindly restore my 3G service as soon as possible. My reference no. is 57344517. Yours Sincerely Aditya Dwivedi...
Complaint comments Read comments Complaint category Internet Services

Airtel - Non receipt of Top Up Recharge Value

User
 dwitadatta on Jul 27, 2014
I have recharged my Mobile No 9748494182 with Mobile Top Up of Rs 99.00 but rather than crediting the amount in my mobile, 3G Service has been activated which is not at all desirable. I don’t want any 3G Service in mobile .You are requested to deactivate the 3G Service on an immediate basis and credit the talk time .I have already intimated the same to your Customer Care Team but rather than helping me in the matter he Disconnected the line which is highly unethical .Please Find the attached file where the amount debited has been mentioned for the Top Up purpose not to implement any Promo...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Account deactivated even after recharging

User
 arjunja on Jul 27, 2014
I had recharged today morning for my airtel dth account -3010781260 with 300 rs. Even after recharging my account got suspended.I contacted the Airtel customer care which told me that it will take 24hrs more to get recharged. i asked them whether they would charge me the reactivation charge, on which they replied Yes.I asked them why should they charge me for their fault.Moreover by calling to the Customer care I lost around 50 rs more.They said they cannot do anything .I regret to say this but these companies are virtually looting the customers.As a customer why should I be charged for what is...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Airtel - apathy to consumer

User
 milsoft7 on Jul 27, 2014
My no 9873401772 (airtel postpaid) is not working since morning. No incoming and no outgoing. Even other airtel numbers in my neighbourhood are not working. I tried to call customer care at 121 and at toll free number, but not reachable. I tried to call customer care from my fixed line. When I select 'Mobile services', they give only two options- New connection or Lost SIM. No service for complaints. I tried 198 at 1013 hours today 27th July 2014. I was told to hold for checking. After checking I was told, everything was ok from their side. I repeated that no other airtel was working. The executive...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - no response from airtel on mnp of my number

User
 avinash2808 on Jul 26, 2014
Second time I am complaing on my number 8092402400 mnp to airtel My upc code is TB 128748 is rejected. I already complained but i am not getting any responses from your service provider and also from tata docomo so i am facing problem and if it is not solve by u than i will take further action. I am only following trai protocol. So please help me on my mnp...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - i want my call details

User
 harpal butola on Jul 26, 2014
Hi sir/mam i have airtel mobile namber. i want my call datail and massage datail last two months in my mail id. so that my no is7895531655. plz sent me on my mail id is - harpal.butola.singh@gmail.com. plz quickly sent me thank you...
Complaint comments Read comments Complaint category Computers & Accessories

Airtel - WEAK NETWORK PROBLEM

User
 Zahabiya on Jul 26, 2014
PLZ KINDLY SOLVE MY PROBLEM SOON, I M AN EMPLOYEEE & SINCE LAST 4DAYS MY MOBLE IS UNDER NETWORK PROBLEM KINDLY DO SOMETHING TO GET THE BEST NETWORK RANGE. I STAY NEAR MOHD ALI RD ONLY THAT TOO THE NETWOK IS VERY LOW & WEAK. SOLVE IT SOON...
Complaint comments Read comments Complaint category Business & Finances

Airtel - BIG NETWORK PROBLEM

User
 Zahabiya on Jul 26, 2014
SIR PLZ KINDLY NOTE MY COMPLAINT URGENTLY & TRY TO SOLVE IT AS SOON AS POSSIBLE.SINCE LAST 4 DAYS MY MOBILE HAS BE UNDER NETWORK PROBLEM AS I M AN EMPLOYEE MY CALLS HAS ARE VERY IMPORTANT.I REQUEST TO UUU PLZ URGENTLY TAKE SOME ACTION ON MY COMPLAINT....
Complaint comments Read comments Complaint category Employees

Airtel - Mobile Number portibility

User
 Owais Idris on Jul 26, 2014
I am 9870792198 user Ported from Loop Mobile to airtel on 11th July 2014.Since then till now 26th Jul my verification is not done. Verification agent is not able to find data on system. So asked me to ask retailer to resubmit documents. Twice data is submitted. I get answer 4hrs. No one is helping. Kindly help...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Trapping my Number and Data applications

User
 Ganesan V M on Jul 25, 2014
Iam Ganesan V M from chennai. My number is 9566038853. Someone is trapping my number and My wife and getting my personal details and using my Internet application and all. and my whatsapp code and facebook password generating code and added some fake contacts in my account and did illegal things and all. I have one suspicious guy, who was my friend once. His Name is Ausbon M J. His number is 9941008765. The Airtel guy who is helping him is from AnnaNagar Circle, Chennai. I found him by giving a fake message to my friend. I need his bills from October 2013. One of your employee was helping him and...
Complaint comments Read comments Complaint category Family & Relationships

Airtel - Pathetic DTH service

User
 Satyaver on Jul 25, 2014
This is to bring to your kindest consent about the recent experience that I had with your DTH service. The issue which we are facing for the DTH services. We have recharged a monthly package on 10th July 25, 2014 but DTH services have been interrupted only after 15 days My sincere request to Airtel DTH is to believe in true customer service and if cannot deliver the services guaranteed then request you to avoid making false promises. Honestly, I would not recommend Airtel DTH to any of my friends and family for its lack of Customer service. All of the above experience has been truly devastating...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Airtel - Airtel all indoor services has been collapsed

User
 harishaman on Jul 25, 2014
Chairman, Dated: Monday, 25 July, 2014
M/s.Bharti Airtel Ltd.
Plot Number 16,
Udyog Vihar, Phase-IV
Gurgaon, Haryana 122016


Subject : Complaint regarding indoor network coverage-non action despite repeated approaches
rather lips sympathy instead cogent efforts
Sir,

The undersigned is availing the services of your leading institution by way of Mobile No. 9811653274. For the past considerable period acute problem of indoor network coverage was being faced, hence a complaint was made to DOT vide reference number...
Complaint comments Read comments Complaint category Telecommunications

Airtel - dongle

User
 kumargopal on Jul 25, 2014
mr airtal manager, hallow, i am from dubai.last 18/july/2014 i had request for a dongle online for my wife who is living alone in delhi with her 10 month new born baby. it is my mistake that i believe on airtal company because your filed boys and all educative person are ling to her when she going to contact them for connection . the matter is that she got the dongle within 24 hrs of apply but till not complete the verification, dongle is useless. i am very upset that i trust your company and purchase the dongle. it is not matter of RS 1600.00 it is matter of trust . issue of dongle on...
Complaint comments Read comments Complaint category Internet Services

Airtel - Rude customer service and incorrect recharge received on Rs 64 recharge.

User
 tahirtechwiz on Jul 25, 2014
Hi, My name is Akhtar Ali and my mobile number is 9831627612i was looking at the airtel website and found Rs 64 recharge voucher very good as it was fetching 120 Local min (see below link). with transaction id : 969323991 So i went ahead and recharged my phone with that. See link below http://www.airtel.in/mobile/prepaid/recharge-online?CIRCLE=16&CIRCLENAME=West%20Bengal&tab=1#tabs-1 The recharge was successful and i got something else which was not mentioned on the website.I called airtel customer care and spoke to someone who explain that i come under kolkata region and not westbengal...
Complaint comments Read comments Complaint category Telecommunications

Airtel - Airtel - disconnected my service without any consideration of me

User
 dineshbhar on Jul 24, 2014
Sir I am using airtel prepaid connection (9971315330) for one year recently. I have load the amount (4500 Rupess) in airtel money on 21/7/2014, but after loading the amount i know that my connection disconnected by airtel company without any information. After that i am calling to customer care center. But No body given any serious response and not refund my money. I am very disappointed from airtel company behaviour. I have attached few document. Thanks Ram Avtar...
Complaint comments Read comments [2] Complaint category Credit Cards

Bharti Airtel Ltd. - Is not able to provide indoor network coverage

User
 harishaman on Jul 24, 2014
Chairman,
M/s.Bharti Airtel Ltd.
Plot Number 16,
Udyog Vihar, Phase-IV
Gurgaon, Haryana 122016


Subject : Complaint regarding indoor network coverage-non action despite repeated approaches
rather lips sympathy instead cogent efforts, , ,
Sir,

The undersigned is availing the services of your leading institution by way of Mobile No. 9811653274. For the past considerable period acute problem of indoor network coverage was being faced, hence a complaint was made to DOT vide reference number DOTEL/E/2014/20946 acknowledged...
Complaint comments Read comments Complaint category Telecommunications

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