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Airtel Customer Care

Bharti Airtel Ltd

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Phone:Airtel Customer Care Toll Free Number: 1800-103-4444
 Airtel Toll Free Number: 198
 Airtel BlackBerry Service Number: 7070
 +91 96 63 395551
Airtel Money Transactions Code: *400# have a limit of Rs 5,000 per transaction.
Unsubscribe the Airtel VAS Services SMS Code: 155223.

Airtel Head Office Contact Details:
Address: Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II,
New Delhi – 110 070, India
Contact Number: +91 11 46666100, +91 11 42666500
Fax: +91 11 4166-6137

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Airtel Complaints & Reviews

Airtel Digital TV - Assured free one month subscription at time of booking was not provided

User
 Kumar Shaurya on Dec 17, 2014
I booked airtel digital TV through onlne and the same was installed by airtel on 15th November, 2014. Airtel assured me to provide free one month subscription from the date of activation. The activation for the services happened on 15th December, 2015 after i made a call to the service center. The assured free one month services were not provided by airtel and the signals stopped working after the activation. It worked for few hours on 15 th December, 2014. When i tried to contact the call center executives, they keep on making me wait for more than 4-5 hours by putting my call on hold and...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Airtel - Motorola XT1068 (2nd gen) offer 1GB 3G data per month for 2 month

User
 omprakash5 on Dec 17, 2014
Sir, I had buyed a mobile Motorola XT1068 (2nd gen) in that there is a offer 1GB 3G data per month for 2 month i had been activated it on 14/11/2014 on Mob no.9987582321 & IMEI no. 359296056164727 i got 1st 1GB data for 1 month and next 1 month they said i got in 48hrs when i called in airtel custmer care. But 3 days ago, now they are saying that my offer is rejected and reson i have not got till. Sir Its My Humble Request to you that please update my 1GB data on my phone on Mob no.9987582321...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Non functioning of "Check 4G Usage" option & Change of plan

User
 rampada ghosh on Dec 17, 2014
My net connection no 8585865513 in the name of Rampada Ghosh. I have sent a mail on 04.10.2014 as follows: ""why "Check 4G Usage" could not be checked at any time?? Why this is not working?? Rectify it immediately."" But till date neither it has been rectified nor replied. Again request you to rectify the same so that I can check 4G Usages at any time. Please also change my 4G plan to 3GB unlimited with monthly rent of Rs.650/- immediately Otherwise I shall not make payments from next month....
Complaint comments Read comments Complaint category Telecommunications

Airtel - Airtel: Misleading the consumers providing the wrong validity information.

User
 darpansarin on Dec 17, 2014
Dear Sir, I did a recharge of 102 Rs of 300 MB 3G data having 30 days of validity (As mentioned in the recharge description in Airtel''s website and in the message i received after the recharge). But when i cross verified the validity credited to my AC, i found it to be only 28 days. I registered a complaint to Airtel customer care but dint get any resolution. I also registered the complaint with Nodal officer and appellate authority also. But instead of resolving the problem and correcting the information on their website they are offering me some free recharge options. Please help me regarding...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Airtel is the biggest fraud i have ever come across

User
 Shishir Shia on Dec 17, 2014
I recently ported from Vodafone to Airtel, In the airtel shop i was told that the Call rates would be 30ps for all customers for 3 months. After porting the customer service people are telling its 48ps not 30ps .And from Yesterday 16th Dec 2014 airtel have changed the call rates again, now it is 1 rs per cal ....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Deduct amount from main account

User
 Srikanth Bobbala on Dec 17, 2014
Hi Sir/Madam, My number is 9000284104, i am using this number since 2008. I have 3G net balance of 100 MB in my account, sir today(17.12.2014 @9am) i connected my mobile to laptop to surf net at that time i didn't get any message regarding low of net balance in my account and without sending any message to me they deducted amount of rs. 65 from my main account. Later at 10 pm they sent a message like your account is low....
Complaint comments Read comments Complaint category Telecommunications

Airtel - regarding 3g offer provided for purchase of new phone

User
 naveen mpb on Dec 17, 2014
I received Airtel 3g offer 1gb per month for 2months.I received 1gb for month.its validity is over yesterday.I didnt receive another 1gb for this month.I contacted the customer care regarding this.they asked me to send screenshot of offer which received through SMS.since I deleted SMS tell me how to retrieve the offer....
Complaint comments Read comments Complaint category Internet Services

Airtel - Datacard is not working

User
 rameshper on Dec 16, 2014
My Datacard #8754404652 is not working for more than 3 months. Raised complaints so many time.When I say I am going to cancel data card they will request me to not to cancel and data card will work only for 1 or 2 days after that datacard wont work. But I am getting bill for every month. Please raise this as complaint for data card 8754404652 Thanks Ramesh...
Complaint comments Read comments Complaint category Broadband

Airtel - Incoming Calls not active for more than 10 days - Reg

User
 Anandmani on Dec 16, 2014
Dear Sir/Madam, Previous Complaint Ref No: CSEWK21215370875. Complaint on Ph: 9710258978. Anand M, 5th Street, Defence Colony, Guduvancherry. Alternative Contact No: 8754991813. My Duplicate SIM Collected nearly 10 days back is not working. Incoming Calls not active to receive calls. I am keep on Complaining to Customer Service, but there is proper response from them. I am not finding other option to resolve the problem. Hence finally i may need to throw the SIM if it is not active within 2 days. Thanking You, Regards, Anand M Ph: 8754991813....
Complaint comments Read comments [1] Complaint category Telecommunications

Airtel - complaint for delay in dth installation

User
 kabuni on Dec 16, 2014
customer id: 3015819350 i purchased airtel dth connection online today after confirming with airtel sales dept. that my area is serviceable. However after few hours of purchase i got a call that my dth can not be installed at my location. Whereas there is already a airtel dth connection at my home on my landlords name. when i called up customer care they just hung up the phone. Why are you misleading people...if you can not provide service then say upfront...kindly don't make people suffer...now immediately issue my refund if you can not provide installation......
Complaint comments Read comments [1] Complaint category Satellite, Cable DTH TV

Airtel - Sub: issue in getting connection

User
 SwethaRaghu on Dec 16, 2014
From 16dec14 RAGHU HN #173, SAPTHAGIRI NILAYA, KARTHIK NAGAR DODDANEKUNDI, BANGALORE-37 Sir, I am RAGHU HN resident as mentioned above address my Phone number is 9731600456 using with vodafone, in the month of november recived a call from airtel 7406112525, 7406580459 etc they approached me with Plan Rs 225 of Roaming Loc & Nat SMS @0.80p-KK, 150 Local & 150 Nat SMS free-KK, 21000pulses local(42000 sec) & STD airtel to mobile call free-KK I agreed for this plan PORTed on 22nov14 with PORT no:VX294396 valid till 07dec14 I submitted the document to airtell rep...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - regarding unknown blank calls from +923037723369

User
 MOHD AZEEMUDDIN on Dec 16, 2014
I am Airtel customer and my mobile number is 9949656593 and I am using the same for the past eight (8) years. Today i.e. 16.12.2014 in the morning I have received unknown blank call from +923037723369. On enquiry I found that the said number belongs to Pakistan. In this connection, I may bring to your notice that I do not have any friends or relatives in Pakistan. Therefore, I request you to BLOCK any calls from PAKISTAN to my mobile number 9949656593....
Complaint comments Read comments Complaint category Unsolicited Phone Calls

Airtel - Balance Deducted and not refunded the entire amount

User
 sam.akh4u on Dec 16, 2014
Hi Team, I am a airtel user too, on 14/12/2014 the entire balance was deducted from my account, and when i called to customer care they said it has deducted because of the internet uses when i had internet pack also then they only refunded only Rs 101 instead of 110 and they said the rest amount will be credited shortly. But it did not come, i have called them twice again as because they have given a promise to refund the entire balance they said it cannot be refunded. Its not the matter of only Rs 9 or 10 its only how they are cheating to customers. Hence request you to can this be investigated...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - deduction of rs 20/- mobile no 9928919594

User
 b2208 on Dec 16, 2014
yesterday 20 rs were deducted from my balance stating it was for some mydala which is wrong as Iwas just cheaking my balance and it there comes dail *422# i thought it would some scheme from airtel but you deducted 20 rs for mydala as i live in a remote village and it is use less for me I request you to please refund the amount...
Complaint comments Read comments Complaint category Unauthorized charges

Airtel - 3G SIM NOT ACCTIVATED FROM (10.11.14)

User
 Ramu.Kashi on Dec 16, 2014
10.11.14 WE TOOK A 3G SIM WITH NUMBER +919573562405 with the Name P. Sree Jyothi. Actually the sim is microsim, but my mobile is not microsim mobile so i changed with sim with normal but it is not activated till now, Please activate my sim as early as possible, in Kurnool, airtel office they are not responding properly. Please consider my request letter, and take immediate action. Thanking you sir....
Complaint comments Read comments Complaint category Employees

Airtel - not issue the customer complaint no

User
 nallasivan1986 on Dec 16, 2014
dear sir last one month i have lat of problem in my airtel no(9500634133) i cal the customer care no but the will not solve the issue, at the same time i am ask the complaint no they will not issue, i cal the cost of charge call 3 min 50 pisa charges, but they will no solve the problem...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Airtel postpaid and consumer care farce!

User
 KautilyaChanakya on Dec 15, 2014
I am in the Ministry of Defence and have been posted to delhi recently. I had applied for a airtel postpaid number in Delhi from its Satya Niketan outlet on 11 Dec 2014. I get a call on 12 dec from airtel that address verification would be carried out on 12 or 13 dec. No verification was carried out till now (15 dec2014) by anyone from airtel. On contacting the satya niketan, new delhi airtel outlet on 15 dec 2014 i was told that they (airtel office) have punched a wrong address in their system!! And now I will have to resubmit another set of ID documents!!! On my saying that since the mistake has...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Not getting data in my android one device

User
 Prasoon Pawan Jain on Dec 15, 2014
I m getting data offer that airtel promised in my android one device, I have called in airtel customer care...but they didid not help me... Customer care executive was Om Sharma...who talked to me in bad manner and not provide any type of help... I need solution of this......
Complaint comments Read comments Complaint category Other

Airtel - Recharge of 99INR for rajasthan airtel no did not provide full talk time value

User
 malik340 on Dec 15, 2014
Hi Team, I had conversation with your customer representative from my mobile 8003717433 to get recharge details. As per communication they asked to recharge of 99 to get full talk time of 99 rs. but i got only 1INR and rest has been adjusted in some other services. Would request kindly have a look into matter as this is not first instance where i am struggling with airtel services. would be really appreciated if you can revert amount...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Deducting Balance from internet usage from Airtel even Net pack available

User
 sunflower709 on Dec 15, 2014
Hi, I have raised SR (CWRCH3121266535600 ) which is deducted balance of usage even I have Internet balance pack activated After 2 days they relied and this is happend one of big file clicked which is having more then 50 MB file. Why they have NOT said can not open any big file in internet usage packs. It is too bad how airtel is calculating usage MBPS also. Best Regards, Kishore...
Complaint comments Read comments Complaint category Telecommunications

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