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Airtel Customer Care

Bharti Airtel Ltd

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Phone:Airtel Customer Care Toll Free Number: 1800-103-4444
 Airtel Toll Free Number: 198
 Airtel BlackBerry Service Number: 7070
 +91 96 63 395551
Airtel Money Transactions Code: *400# have a limit of Rs 5,000 per transaction.
Unsubscribe the Airtel VAS Services SMS Code: 155223.

Airtel Head Office Contact Details:
Address: Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II,
New Delhi – 110 070, India
Contact Number: +91 11 46666100, +91 11 42666500
Fax: +91 11 4166-6137

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Airtel Complaints & Reviews

Airtel / Postpaid Mobile Bill - BAKTHA

User
 ganapathy.B on Apr 18, 2014
Dear Sir/Madam, I Ganapathy.B & my ICICI bank credit card No. 4375510031035006 is hacking some unknown Person fraudulent online transaction done on 08.01.2014 in my credit card account. I have received an sms at 08:04 PM stating that there is a transaction of Flip Kart worth of Rs, 31, 500%.when I was immediately call to customer care officer & informed to them & am Not done this transaction & kindly block my credit card & stop the transaction immediately like that i inform to customer care officer .Finally they said don’t worry about this money within 7 working...
Complaint comments Read comments Complaint category Credit Cards

Airtel - misleading customers

User
 drsanjay13 on Apr 18, 2014
I m using airtel prepaid connection n my mobile no. is 9096388413.Some days back airtel executive called me n told me about postpaid plan.I liked the plan so i decided to convert my and my brothers prepaid connection to postpaid n to buy a third new sim for my mother, according to the plan intercalling on these no.s will be free. Some customer executive visited my home n collected the recquired documents on 12/4/2013 n told me the new no. 7755900678 wil be activated in a day while other two no.s will be converted in 2-3 days. My brothers no. 9766177295 got converted to postpaid on 15th but...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel Prepaid - Fraudly deduct amount for my airtel no- 9892088963

User
 manojkumar sinha on Apr 18, 2014
Very horrible experience from Airtel prepaid mobile services, they deducted Rs 50 for 1 min local call. When i call customer care they told me that i have made a ISD and due to this Rs 50 has been deducted. When i asked for which country they are charging Rs 50 then they simply told they don't have any idea. Also how a local call can be transferred to ISD call where as it was received by correct person. Always they try to cut amount if balance is more than Rs 50. Its very horrible to recharge Airtel number any more....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel Broadband Services - Issue getting a New connection

User
 Naga Suman on Apr 18, 2014
Me and my landlord have requested for a new connection from Airtel broadband on 11-Mar-2014(Tuesday). The representative came to my house and collected the documents and security deposit of Rs 500/-. He promised me that i will get the connection by Friday. this did not happen though, so i called him on Sunday 16-Mar-2014, then he told me that there is a problem with new connection in my lane for which he requires to setup extra box and he promised me that it would take couple of days more. I believed his words and waited till 23-Mar-2014. this time he told me that his executive was already working...
Complaint comments Read comments Complaint category Broadband

Airtel - Excessive Deductions

User
 KuldipJayaswal on Apr 18, 2014
I activated 2GB 3G data pack on 20th March but was not getting details of data used in Internet sessions. I wrote to 121@in.airtel.com stating the issue and was informed about options to dial *123*11# & *123*44# Toll free) to check the 3G balance and validity. The data pack expired on 12pm of 16th. I used Internet post that and was charged at the rate of 3p/10KB. As I was in the dark about my 3G pack validity and available data, Rs. 1038 was deducted from my account. I wrote an email stating the hefty deduction and was told that deductions are charged at 3p/10KB. I did not pay for usage...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Billing - Wrong calculation

User
 kasi85s on Apr 17, 2014
My airtel mobile number: 9840588056 Monthly my plan charge = 399 (For 30 days) 1 day charge = 13.3 (399/3) So for 21 days = 279.3 (Bill amount - 299.25) Similarly, Monthly booster charge = 200 (For 30 days) 1 day charge = 6.66 (200/3) So for 21 days = 139.86 (Bill amount - 150) Airtel being an huge network seems to have done the bill calculation wrongly with NO CARE for Customers....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Airtel 4g Blackout

User
 Aswin Kumar 9 on Apr 16, 2014
I have an Airtel 4g connection in Munnekolal, Marathahalli, Bangalore. I'm using this connection to run my small startup software company. On Apr 2 2014, my connection went down suddenly. I waited for 1 or 2 hours and called the sales guy who sold the device to me. Thats when he informed me saying that Airtel network was down in entire Karnataka. So what? I want it to be resolved asap. I asked him what is the ETA - no idea. When he sold the device to me he advertised that it would automatically switch to 3g or 2g if 4g was not available. I asked him why its not switching - no idea. I had to suspend...
Complaint comments Read comments [2] Complaint category Internet Services

Airtel - Not refunding my post paid connection security

User
 vodafonesucksss on Apr 16, 2014
I bought a new post paid connection from Airtel website where I chose my plan, chose my mobile number and paid the deposit amount of Rs 500. Till today around 10 days after submitting the request I have not been provided the sim and neither have they collected my documents . So I requested the airtel nodal officer and yesterday the appellate authority to kindly refund my depost amount. But no one is responding now. Please look into this I am attaching the image for reference number details. Navneet Agarwal Contact # 9885359501...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Airtel Digital TV - automatic change of channel

User
 chiranjeevi_m02 on Apr 16, 2014
my customer id is 3007094833 of airtel digital tv not working in a proper manners, it has been a problem with "automatic changes of channel" and with a continuous blinking of below line of channel no. & name and change it automatically from yesterday night dated 15.04.2014 i have tried so many times to complaint it at toll free no. 1800 102 8080 but there is no response from other side and it disconnected automatically. please contact me at my registered mobile no. and do the needful. thnx.. M.A.Chiranjeevi 9611422555 Bangalore(india)...
Complaint comments Read comments [2] Complaint category Satellite, Cable DTH TV

Airtel - Not giving proper Internet services of 4G from the last 5 days

User
 bhogal78 on Apr 16, 2014
Dear Sir/madam I want to say that some persons from Airtel 8146312152 is using my 4G Network by using some software.A person from the following number 9815049362 is creating trouble from the last night and there was an interruption in my Airtel No 8146312152.Please made a special enquiry who is behind all this.As I had given Rs1500 advance to Lalit Sethi of Airtel and he was saying me that I will cut your Airtel Broadband everyday.Please made a special enquiry about this and take a legal action against Lalit Sethi who is responsible for this also and Lalit Sethi from his phone number is saying...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Fraud Service of AIRTEL

User
 cncharan on Apr 16, 2014
I'm Saravanan from chennai. i am using airtel prepaid number for past 7 years. Now i have purchased lumia phone. It need micro sim card. So, I contacted the irresponsible airtel store in chennai. They told me to change your prepaid into postpaid. And I have changed my number into postpaid with lots of crying. It is activated after 168 hours (but the airtel shop customer said it will activated with in 24 hrs). Then I need to add on card for the same number. It has been activated( the customer care says). I am not believe the customer car.(Even they play with consumer's money). I called the customer...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - MNP application failed

User
 Salman0149 on Apr 16, 2014
I have applied for MNP from Vodofone for 4 times till now through your agents which are based on our Company.Till now successful Porting didnot happen, and till no i didnot get a valid reason even if every verification passed.If your playing with our time or making fun of normal subscribers please let us know...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Airtel - Airtel data card with lowest speed and highest generated bills

User
 sudheerajp on Apr 15, 2014
Hi Sir
I recently purchased airtel data card for net purpose in chennai data card No:8754426300. The airtel people
who sold me promised me that i would get
a speed of 3.1 mbps and more all over the state and outside and u can
use it any where in Andhra so i used it
in chennai it was good after comming
to andhra the situation changed the speed become minimum to worse nearly 10 kb to 0.65 kb
highest it would take 15 minutes
to open my gmail . so i asked them they said it is in roaming.They are not at
all interested in giving answers for...
Complaint comments Read comments [1] Complaint category Internet Services

Airtel - Haven't received my gift yet...

User
 amit16jadhav on Apr 14, 2014
Dear concern.
I am having airtel connection +91 9096407505. I was using this connection as a prepaid connection since last 5-6 years, and one day I had received a call from Libra communication guy +91 7387522750, and he offered me some good plans as per my requirement I had choose rs. 249/- per month plan, and now connection is working properly but at the time of migrating from prepaid to postpaid connection that guy was told me that I'll get the bag as gift from airtel, for that I have to message to 51619, so I had sent a message on 23rd March 2014 to 51619 and received following reply...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Incoming and Outgoing calls not active

User
 Archana Jayakumar on Apr 14, 2014
For past 24 hours my Airtel sim shows full signal but whenever i try calling some number it gets disconnected. And when incoming call, its telling phone is either switched off or not reachable. My num s 8870005722. Could you please rectify the problem as soon as possible since that is my Peak usuage number. Also my data is not working . I tried switching off my mobile and restarting ... Even i removed my sim and tried... Nothing worked out......
Complaint comments Read comments [1] Complaint category Mobile Handsets

Airtel - Airtel Cheating discount tariff online

User
 rkpandiyan on Apr 13, 2014
I have recharged 89 rupees discount tariff on online. In online[airtel.in] the mentioned as local call at 30/min & STD at 40/min. But they are debiting 35/min for local & 45/min for STD. When enquired calling customer care about this, they are simply saying we need to confirm by calling customer care for each and every recharge. This really bad by airtel. Now I have think to change the network ....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel Network - reactivate sim card

User
 ninder on Apr 13, 2014
respected sir/madam, i narinder singh currently work in dubai submit this letter for ur kind consideration and kind action. sir/madam i am using the sim card of ur company numberedis 9779166774 . i have entered the puk code of that sim card wrongly and that the sim card rejected. my brother is going to ur airtel office submit my proof ( indian driving licnese, pan card and u.a.e. emirates id ) beween the date 15-4-2014 to 19-4-2014 .plese reactivate my sim card by accepting my proof document. this number is mostly needed for me becoz every of my friends family and other saved this number....
Complaint comments Read comments [1] Complaint category Mobile Handsets

Airtel - not closing the connection and calling for bill payment which i have not used.

User
 kunjesh on Apr 13, 2014
I have a complaint on behalf airtel connection number - 08042111858. *after mid of FAB we stooped using this broadband connection. and i went out of city by telling that cut the connection as i will not be using it anymore.* *though i am not using it they were calling to pay the bill amount of full month of FEB. and i have paid the 2 month bill (3000- Jan and FEB).* *now it is showing the bill of March **month. according to your customer care executives and agents it will be enough if i pay that 3k bill of 2 months.* *and they have also stopped the service after that.* *now i am...
Complaint comments Read comments Complaint category Broadband

Airtel - my pre paid mobile No 9845330437 showing invalid no

User
 arun warad on Apr 13, 2014
Dear sir, since yesterday My airtel prepaid Mobile no 9845330437 showing invalid sim. This No is with me since 10 years and this is the common no which is given to every one. Hence kindly activate the same immediately arun m warads...
Complaint comments Read comments [1] Complaint category Banks

Bharti Airtel - International Calling Facility has been disabled without Prior notice

User
 ashwinmvj on Apr 13, 2014
Hi, I am Ashwin Prakash Hegde, I am using Airtel as my Telecommunication provider, my phone number is 9535734911, recently it has come to my notice that I am not allowed to make International Calls from my number, I get a voice message which says, " You are not allowed to call this number" and the call disconnects. The changes have happened recently without my notice, as I regularly make International Calls. When intimated the same to the Airtel customer care, I got a rude response saying, " There is no problem in your SIM, there might be problem in the SIM or the number which you are calling....
Complaint comments Read comments Complaint category Mobile Service Providers

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