Airtel Customer Care

Airtel Customer Care

Bharti Airtel Ltd

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Phone:Airtel Customer Care Toll Free Number: 1800-103-4444
Airtel Toll Free Number: 198
Airtel BlackBerry Service Number: 7070
+91 96 63 395551
Webpage: www.airtel.in
Airtel Money Transactions Code: *400# have a limit of Rs 5,000 per transaction.
Unsubscribe the Airtel VAS Services SMS Code: 155223.

Airtel Head Office Contact Details:
Address: Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II,
New Delhi – 110 070, India
Contact Number: +91 11 46666100, +91 11 42666500
Fax: +91 11 4166-6137

Airtel Postpaid Airtel Prepaid City

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Satisfactory Rating
1%
Complaints
20291
Resolved
120
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Airtel related photos (1191)

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Airtel Complaints & Reviews

Airtel - DTH services

User
 jindalvibhav on Sep 5, 2015
1. Companies do not allow customers to buy hardware of their choice. It is mandatory to purchase hardware from the company. So customer has no control on the quality of the hardware purchased by him. Thereafter for any issues in the hardware (after expiry of warranty period), customer is fleeced in the form of Service engineer visit fee + hardware fee. Shouldn't dth company be held accountable to provide troublefree service of its hardware... 2. Standard response time is 24 hours. That means, one can be without his/her tv for 24 hours. Is it acceptable considering that tv is integral part of...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Airtel - Excess of phone bill

User
 bewithamol on Sep 5, 2015
Excess phone bills due to extra use of internet but as per my received messages from operator i didn't use extra internet on my phone. As you can see After this attached messages in PDF we have deactivated our mobile data connection instantly. So please reduce our phone as its original bill so we can afford it for pay it otherwise we are not able to pay this bills because we are didn't use extra internet and other on our devices....
Complaint comments Read comments Complaint category Telecommunications

Bharti Airtel Ltd - Call Dropping issue

User
 kapilsoni88 on Sep 4, 2015
Hi, From last few days i am facing lots of issue with call drop and in business concall its making me feeling embarrasing and today i have business concall and my calls are not connecting and also dropping again and again. Take the action else i need to take a legal action because of business loss as i am not able to take it anymore. My Contact number is 9891768278...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Unauthorized porting of active number

User
 Rajesh R Naik on Sep 4, 2015
My son, Amey Naik, is using prepaid connection # 8600332826 for past 3 years. This number was ported to Bhubaneswar Circle in last week of July 2015. It was working perfectly fine. On 31-Aug-2015, an ongoing call got dropped and happened the above-mentioned story. Airtel transferred this active number to a third party on without our knowledge or any authorization. TRAI mandates complete verification of identity proofs and authorization before any porting. But AIRTEL has not done any verification at all. For last 4 days, we have made numerous calls to customer care, escalations, emails to Nodal...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - WiFi connection problem

User
 Sadiq pasha 77 on Sep 4, 2015
Iam Syyed sadiq Pasha I had taken the Wifi broadband connections last fifteen days before and that connection provider guy had login use last week and he had putted a WiFi roter and aur plan has started last week and we hadn't use the net a signal kb and due to no signals and we had putted complaint to customers care and they are telling that it will solve in with in 24hours and today is the third day still I am not having Internet. Kindly please refund our connection amount as soon as possible bcz I want to disconnect my connection. Fixed line Account number is (7022459642) Syyed sadiq Pasha. Address...
Complaint comments Read comments [1] Complaint category Broadband

Airtel - No action on termination request and bills generated for 2 months

User
 Sunil Khawas on Sep 4, 2015
I have raised a request towards Airtel customer care to terminate my broadband connection with number 012422640882_dsl on 30th Jun. Airtel representative suggested me activate safe custody instead of disconnection and there will not be any charges for same and I can re-activate connection once I relocate. There was no action on safe custody activation, I have not placed any request to re-activate my connection at my new location. Still Airtel is keep on generating bill. I have communicate same when 1st bill was generated and now they have generated bill for 2nd month as well. Please sort out...
Complaint comments Read comments [1] Complaint category Broadband

Airtel - False Bill generated, without apply connection.

User
 Arvind1986 on Sep 4, 2015
Dear All Airtel is Brand for Customer, Sorry to Say, Not It becomes cheater / Fraud . I really feel happy to change from Number from Airtel to Idea on 2011. ý I have applied for Portability connection, Number of times i had given document but couldn't be converted in Airtel. Now Airtel had automatically active a new connection, without my confirmation, and charging false bills. No body called me and confirmation call received on alternate no. I am complete blank.Why Should I Pay After that I had tried multiple times in 2015 and had given document to convert from Idea to Airtel. Now...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Recharge on wronge no.

User
 sonu09kumar on Sep 4, 2015
Today i have done a recharge of 2200 rs by paytm online services but by mistake entered wrong no. as below. correct no.- 9896840349 wronge no.- 9893840349 costumer care not able to help me.. below are detail of transaction Paytm Transaction receipt Order no: #1197649463 Fri Sep 04 2015 9896840349 sonu09kumar@yahoo.co.in We are here 24 X 7 for you! Please Click Here to reach us.Paytm: Seal of Trust Recharge of Airtel Mobile 9893840349 for Rs.2200 Rs.2200 Total Rs.2200 Amount paid Rs.2200Paytm Transaction receipt Order no: #1197649463 Fri Sep 04 2015 9896840349 sonu09kumar@yahoo.co.in We...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel Digital TV - Cheating

User
 airteldigitalsucks7 on Sep 4, 2015
When i took the dth connection airtel CC guy told me there is free 2 language packs free for lifetime now there are not giving me that. they are 1st told 45days it will be free but i am getting only 30 days . Please never ever buy Airtel Digital Tv. I paid 1600.Rs and i didn't even get wires they used my old cable wires. Airtel Broadband has amazing service but please dont buy Airtel Digital its very bad...
Complaint comments Read comments [1] Complaint category Satellite, Cable DTH TV

Airtel - Sim block

User
 Ravinder Singh Rathore on Sep 4, 2015
आपने कल से ही मेरा सिम बिना मेरी जानकारी मे लाये बंद कर दिया है कृपया करके सिम चालु करने का कष्ट करे नं. 7568851980 मैं अभी दिल्ली मे हु ना ईनकमिंग हो रही है और ना ही आऊट गोईंग काॅल और मैसेज दोनो बंद है कृपया करके जल्दी समाधान करे धन्यवाद...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Airtel - No credit for prepaid transactions

User
 shekhar_59 on Sep 4, 2015
I have made online recharge of 115 in my prepaid no 9805144045 but the credit was not received. I complained to airtel and they assured to come back in 2 hrs and the referance no was PRO82800229 THE REPLY WAS ON 28/9/2014 FEOM 121@in.airtel.com Till now neither reply nor credit. again i rechargesd on31/8/14 under transaction id 150831737715 again there is no credt for Rs 115 and after recording my complaint there is neither acknowledgement of complaint nor reply my payment of 115 +115 in not accounte and no credit received till now...
Complaint comments Read comments [1] Complaint category Products & Services

Airtel - Phone number deactivated without any notice.

User
 Malvika Mishra on Sep 4, 2015
Hi, I made a recharge of 500 rupees on dec 2014 . I travelled to USA for short duration. Last month, I inserted my airtel sim in mobile . I found out that the sim is deactivated by airtel. In last 8 months, i have not made any calls, sms, net browsing on airtel sim . However, money was deducted for no reasons and sim was deactivated. I also made a recharge of 300 recently. Please activate my sim as this number is registered for all the banking transactions....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Number change

User
 pankaj mourya90 on Sep 4, 2015
Last wednesday i buy a airtel number from airtel stor sector 4/7 gurgaon thay cheat me thay change my number and their behaviour is very bad my number 9910001437 but thay offering me 8800914437 these typs of number but don't want i want my number 9910001437 please help me Stor name Madan communication Stor maneger Ekta Vashishtha Address- sector -4/7 Chouk near gurgaon dreemz mall gurgaon Pankaj Mourya...
Complaint comments Read comments [2] Complaint category Telecommunications

Airtel - Complain:PORT of Idea prepaid number to Airtel POstpaid

User
 Bhuban Hore on Sep 3, 2015
Dear Sir/Madam, I would like to inform you that I placed request to PORT my Idea prepaid number 9891048168 to Airtel post paid. I got SMS from Airtel on 1st September'2015 that verification has been completed, but till now it has been PORT to airtel. I contacted to customer care today, they informed me Idea is not releasing my number to PORT to airtel. What I understand that nobody will release their customer to other, so I my number will never be PORT to. I think it is an excuse for non-cooperation to me. Please solve this urgently I have Broadband+Land line, Digital TV connection from...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Mobile recharge not done

User
 kishorenn123 on Sep 3, 2015
I submit your transaction details. my recharge was not done until now. The airtel provider tells contact sbi oxipay. On Wed, Sep 2, 2015 at 7:24 PM, Oxigen wrote: Payment Status Completed successfully. Transaction Status Transaction Successful OxiTransID - 11918892930209201519 Reference Number 020920151922165921 Transaction ID OXISBI7792650 Service ETOP*AIRT*MP, 7222941951 Bank Transaction ID IG0APVXZZ2 Transaction Time 9/2/2015 7:24:20 PM Recharge Amount 80...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Disconnection of Airtel landline no. 022-40145686

User
 Prasad0404 on Sep 3, 2015
I have logged a complaint with Airtel call centre for disconnecting the landline no. on 2nd Sep and have taken the complain no. I was informed by the executive that i will get a call on 3rd Sep for confirming the request. i never got a call hence i called up again to Airtel on 3rd evening. i was surprised to know that the executive had not raised the request for disconnection. then the lady told me that she will transfer the line to disconnection dept. and they will take the request. i was put on hold for more than 15 minutes but nobody came on line then i had to disconnect. this is really...
Complaint comments Read comments Complaint category Telecommunications

Airtel - Fraud move

User
 ggdeepakk on Sep 3, 2015
There was a underground cable problem in the new area where i requested to shift the existing broadband connection, but the Airtel Network engineers did not inform me about the feasability of their connection in the new area and purposely made me wait for 1 month, , then i came to know through my neighbour about the underground cable problem in the new area which airtel had been facing for 3 years.If this was informed to me earlier i would have paid my 2 months outstanding bill and closed Airtel connection and moved to different internet service provider.but Airtel made me wait for 1 month and then...
Complaint comments Read comments [2] Complaint category Broadband

Airtel - Bad airtel 3G network

User
 sameer.tlvn on Sep 3, 2015
Respected sir from last full month ago i was register complaint 4 times about the issue of 3G network in my mumbai airtel number 7678031681 and accepted my request and give the somes dates 4 times in a month but they still not be resolve my complaint completely, they just tell me 'sir aapki complaint humne register ki hai do tin din mai aapko koi bhi dikkat nahi aayegi' i just frustrated about that sentence. Please u take action to them...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Vulgar call of abuse

User
 Gaurav Chaudhary on Sep 3, 2015
Sir, i am a college student and i have a airtal mobile number, a unknown call from 8979559878 number, i recieve daily and he want to blackmail me and my friend and also he told me abuses me and my friend, i try to trace this number but i unable to trace, so plz sir help me i really need a help i am in stress,...
Complaint comments Read comments [1] Complaint category Unsolicited Phone Calls

Airtel - Mobile missing with airtelsim card

User
 mgopinathan on Sep 4, 2015
Sir Last month, the night of 22 August 2015 on train departures from Tirunelveli (chennai-ex, number -16106, S-5), 23 August 1130 at Chennai Egmore railway station arrived in the afternoon, after leaving the station i realized my mobile missed( with sim card, 16gp memory card, sony xperia, c2004 model, dual sim) i returned the compartment for search, i can't found.when i dialed my number by friend mobile the phone ringed but not response, i tried second time the mobile was switched off, i complainted at the railway police with imei no-352709062462320 and recived petision report mobile-8754431850-airtel...
Complaint comments Read comments [1] Complaint category Travel & Vacations

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