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Airtel Customer Care

Bharti Airtel Ltd

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Phone:Airtel Customer Care Toll Free Number: 1800-103-4444
 Airtel Toll Free Number: 198
 Airtel BlackBerry Service Number: 7070
 +91 96 63 395551
Airtel Money Transactions Code: *400# have a limit of Rs 5,000 per transaction.
Unsubscribe the Airtel VAS Services SMS Code: 155223.

Airtel Head Office Contact Details:
Address: Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II,
New Delhi – 110 070, India
Contact Number: +91 11 46666100, +91 11 42666500
Fax: +91 11 4166-6137

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Airtel Complaints & Reviews

Airtel - Deducted Rs.47 from my main account

User
 Gaurav Pangam on Dec 21, 2014
On 20-12-2014, my balance got deducted by Rs.47. I haven't activated any plan or services. When I called customer care they said the balance was deducted due to use of Internet after Internet balance got finished, but my Internet plan still has validity till Jan 4 2015 with 1.5 Mb remaining. Please help me get my money!!!. Thanks in anticipation....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - received a computerised voice messge

User
 senthilnithish on Dec 21, 2014
i have received a computerised voice message call from the number +911409711612, the voice message told me press 1 for atm registration, i pressed 1 immediately the voice message told me thanks for registration, then i cut the number.the problems i really dont know who called me, so i am confussed verymuch is it a scam. so please take necessory action....
Complaint comments Read comments Complaint category Banks

Airtel - Misguidance by Airtel Customer Care about 3G pack

User
 sanjeevsingla on Dec 21, 2014
Hi, This is Sanjeev Singla from Panchkula, Haryana. I have an airtel postpaid connection with 2G pack activated for 6 months. I called airtel customer care on Oct 14, 2014 to enquire about 3G pack in Panchkula and they told me its available there so I asked them to discontinue my 2G pack and activate 3G pack. They did it. But from then I have never been able to access 3G on my phone, it always show 2G connection. But in the bill, they have charged me for both 2G and 3G. When I called them again they said 3G is not available in Panchkula. I felt cheated and annoyed. They only sms me complaint...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel Digital TV - 3 complaints - False promises and greedy staff

User
 ashwin2014 on Dec 21, 2014
1.. Nov 4, 2014: I think I have the worst experience with any service provider like this after reliance communications. Your company sucks and complete bullshit staff. You have greedy and highly clever staff. When I applied for Airtel TV, Ms Soumya - the online chat executive wrongly promised me that my airtel tv will be installed in 4-6 hours though i repetitively asked her about same. She was just after transaction Id to en-cash incentives. Later, I came to know, it takes 24-48 hours. She ran away with transaction Id and I am arguing and fighting on phone with customer care executives and local...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Airtel - Data Services not Working

User
 murali kishon on Dec 21, 2014
My Mobile no is 9866442784, From last one week i am unable to use Internet. I am in roaming at Rajasthan state Barmer location. From last 4 days I am contacting your customer care people but of no use the al last today have booked complaint with CGPSC 31220976861 and after half hour i received SMS that your problem solved switch off and on. I did same thing. But my problem remains same. I checked with local sim it is working fine. With my own sim i am unable to do any Internet use, web browsing, download nothing from any sites. Without using pop ups are coming you have consumed this much MB. Please...
Complaint comments Read comments [1] Complaint category Internet Services

Airtel - sms facility not there

User
 t.suresh197 on Dec 21, 2014
I am using airtel prepaid mobile No 9805172960. The connection has no sms facility since six months. In spite of numerous complaints, the company has failed to solve the problem. So much so after 3 days of constant checking up, the helpline tells me to log the complaint again. I cannot even seek MNP since SMS facility is not there. It's tough to change number so frequently. Hope airtel does something about it....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - No Activation of 3G Internet services

User
 divasprem on Dec 20, 2014
Hi, This is Divya Gopalakrishnan using your service via mobile no- 9821542525. I have recently ported my number to Airtel looking forward for a better service as heard from other people. But, I am very upset with your services especially internet. I was promised while porting by your executive that I will be getting 3 months of free 3G internet. Later I came to know that its not activated unless I call your customer care. On 14th Dec 2014, I called your customer care to activate the service for 3G & raised the request no – 1633534215 by your customer care executive Mr Rakesh. He confirmed...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Issue regarding balance

User
 Prasanthp18 on Dec 20, 2014
I had balance of Rs 135 and suddenly when i see it is only rs70, when i called customer care they tell me that you have used internet, I had internet pack with me for 4 days, he is saying it got over yesterday itself and we have sent you message that your pack is over, i did not receive any kind of message and he is talking rubbish....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Freezone not accessible

User
 akashm99 on Dec 19, 2014
989894638890 Tamilnadu.. I am not able to use freezone in my mobile.. It also not connecting to airtel live or one touch internet services.. I dont know why..previously it was working even with or without recharge plans..but now Its not working.. Pls kindly make it accessible.. I already complained 3 to 4 times about this..but you people are not responding well..everyone using freezone services..but Im not.. Try to solve this asap.. Thank u...
Complaint comments Read comments Complaint category Internet Services

Airtel - deduction of balance and poor customer relation

User
 talk2sumit on Dec 19, 2014
good day sir i am sumit kumar using airtel no 9810319468. i have recharge my no. with Rs. 300 and Rs. 200 online on 19/12/2014 and after recharge i checked my balance and found Rs.192 only. i called airtel customer care 121 and asked about the deduction but they rudely told me that they cant do anything and cant tell me about my balance deduction and told me to transfer call to their senior and after 2 min they cut the line and they are doing this repeatedly.i am using airtel service from last 10 years and am very much disappointed with the customer care service provided by airtel, i...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Not Getting 3G singnal

User
 Warriorvivek on Dec 19, 2014
Hello I am Vivek and i recharge my mobile number (9503209881) with 3g plan 60mb 3g at Rs.23 but i am very very disappointed i am not getting 3g signal don't know what happen i called customer care but their customer executive are really useless they don't listening to the customers and disconnect the call ... I want resulation as soon as possible...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - nop help for a problem on 3g dongle

User
 thecyborg on Dec 19, 2014
Dear Sir, I have bought a 3g dongle of your co. But for last couple of months the connection is terminated automatically after a 30 min or 1hr session. I contact 121 and 198. There a customer care executive (!) takes my call and after hearing my problem he/she transfers the call to his senior, there one more time I have to brief my problem. After hearing he says that as he cannot do anything in this regard he is transferring the call to technical helpline. Here the fun begins. The phone rings and rings and rings. No one there to attend my call. Only a digital voice says that my call is very important...
Complaint comments Read comments Complaint category Internet Services

Airtel - Wrong information and Misbehaved by the Manager

User
 suraj nandan on Dec 19, 2014
I called your customer care executive on 17th December 2014 and asked about the 3g Internet offer on my mobile- 9910380244 to which he gave the wrong information about Rs. 149 recharge stating that at the current moment i will get 500 Mb 3g data and 500 mb 3g Data as an offer. When i spoke to Imrog he just sounded like an uneducated team Leader who just go on telling one line continuously and then I also spoke to Gaurav who just disconnected the call when i asked him to let me know the name of the CSR who gave me the wrong information. These team leader really sucks. Its not the matter of Rs.149...
Complaint comments Read comments Complaint category Employees

Airtel Retailer - not access 12144 helpline no. and not done wrong recharge message to 51619

User
 amahala on Dec 19, 2014
Dear Sir, I have done a wrong recharge last day on 18dec.2014 wrong recharge no. 7727888400 amount 200 transition ID 248341422 and Wright no. is 9667696305. my lapu no. is 7023228302. also i call to helpline no. 12144 but it's not connected. and also send reversal massage as according to desire format but reply massage that sorry, your mobile number/series is not eligible to use this service....
Complaint comments Read comments Complaint category Other

Airtel - Airtel - CANCEL/DEACTIVATE MY AIRTEL POSTPAID CONNECTION

User
 Prakashbala on Dec 19, 2014
Hi Sir, I have used the airtel post paid connection last one year, Due to urgent situation i have moved to USA(out of country). My father requested to cancel my connection in airtel customer care center(Dindigul Branch in Tamil Nadu) on couple of Months and also we are ready to pay our bill amount immediately. But branch manager is not accepting because my card region is chennai. Could you please advise to all branch manager to accept our request. It has been very frustrating for me to go over this.I will not be able to use the sim card nor talk to the customer care, I kindly request...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - CANCEL/DEACTIVATE MY AIRTEL POSTPAID CONNECTION

User
 Prakash.bs on Dec 19, 2014
Hi Sir, I have used the airtel post paid connection last one year, Due to urgent situation I have moved to USA(out of country). My father requested to cancel my connection in airtel relationship center(Dindigul Branch in Tamil Nadu) on couple of months and also we are ready to pay our bill amount immediately.But branch manager is not accepting because my card region is Chennai. Could you please advise to all branch manager to accept close the connections request. It has been very frustrating for me to go over this.I will not be able to use the sim card nor talk to the customer care, I kindly...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Serious Complaint - Recharge of Acc No. 3015369323, Mob No. 9828067687

User
 Vikram Saboo on Dec 18, 2014
Mail to: digitalTV@in.airtel.com Dear Sir / Madam Airtel Digital TV account number and Registered account number are mentioned in the subject. I recharged my account with Rs. 3850 yesterday (18/12/2014) @ 6.35pm. Please note the problems and unevenities in the same, which are frustrating and time + money wasting. Please resolve my issue based on the same. My recharge was done successfully as per net banking at 6.35pm, 18/12/2014. A confirmation SMS and Call from HSBC came immediately. However problem started when for about 45 minutes, my account was still suspended. Attachment1:...
Complaint comments Read comments [1] Complaint category Satellite, Cable DTH TV

Airtel - with out information they have changed my tariff plan and billed 4500

User
 nayeem khan a on Dec 18, 2014
I was into 1599 solitare plan, without information they have changed my plan 1250 data, and 399 my plan.. i have compliant on 6th of this month till now I have not got any response.. please put me into same plan bcz my usage is more, and I don't want to pay double... for same usage not happy with ur service.. I had also request to way of the amount but no, response.. and disconnected my out going past from 10yrs I was using idea.. without any compliant rectify my problem r I vill port my number to Idea... thanjs...
Complaint comments Read comments Complaint category Mobile Handsets

Bharti Airtel - 3G Internet Pack running at speeds lower than 2G

User
 Sriram Ganesh on Dec 18, 2014
I am a regular user of 3G internet on my phone and based in the chennai circle. I am currently working out of Delhi and the 3G internet pack that I have availed has been rendered useless. No website loads and no other app features work on my phone. It is a waste of my 250 Rupees. I complained through their customer care but they have been ingnoring my complaints, as usual . This is so unprofessional and unethical of such a big firm. Please look into it that the issue is resolved. Contact details : sriram.ganesh7@gmail.com...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - False/Double Billing for Internation Roaming

User
 sacbom on Dec 18, 2014
Hi, I am Airtel customer and till now have been paying the bills regularly without any delays. I had gone to Canada on 24-Sep-2014. I called up Airtel call center and requested for International Roaming. I was tole d that the international roaming is for 199/Month. So i requested them to activate International Roaming. They asked me if any value added IR packs are required which will cost 3500/-. I categorically told them that i donot require it. I deactivated by Internation roaming on 19-Oct or 20-Oernatict(I donot remember the date exactly) However i was billed for 3500/- pack in the...
Complaint comments Read comments Complaint category Mobile Service Providers

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