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Airtel Customer Care

Bharti Airtel Ltd

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Phone:Airtel Customer Care Toll Free Number: 1800-103-4444
 Airtel Toll Free Number: 198
 Airtel BlackBerry Service Number: 7070
 +91 96 63 395551
Airtel Money Transactions Code: *400# have a limit of Rs 5,000 per transaction.
Unsubscribe the Airtel VAS Services SMS Code: 155223.

Airtel Head Office Contact Details:
Address: Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II,
New Delhi – 110 070, India
Contact Number: +91 11 46666100, +91 11 42666500
Fax: +91 11 4166-6137

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Airtel Complaints & Reviews

Airtel - 3g speed is not providing optimum data rate as cried and multiple problems detected

User
 roquibul7 on Jun 2, 2015
Dear sir, My airtel prepaid no., 7585026183 is suffering from harassment from the service provider. Currently I am enjoying rs., 1555 plan, ie, 12 gb unlimited 3g for 28 days. The following problems are detected encountered by my HTC Desire 816 dual: 1. 3g data rate is quite low than cried, generally 170kbps 2.multiple connexions detected during internet activities which resulting in faster data deductions 3. Frequently changing of signal bars though I am fixed in my armchair in Bagnan 4. Endpoint data rate decreases fast when reaching at the last of my download content. 23kbps recorded. furthermore,...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Unjustified Bill and No Response on Complaint

User
 madhuri musunuri on Jun 2, 2015
Hi Team, I am here to report a complaint after a long wait for a call from airtel on my complaint for mobile # 9591468456. I have been using 4G data on my mobile for past 3 months. I am on a airtel post paid my plan along with a 1GB 4G data booster. Since i bought a new Redmi note 4g mobile, i activated an offer to get extra 1 GB 4g data free along with 1 GB that i am paying for.So i have total of 2GB of 4G data on my mobile. In May, i have used a total data 1.2GB out of my 2 GB. But in my bill they didnt consider the free data, just charged for data more than 1 GB. I have called...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel Cellular - Poor service always disconnect for no reason

User
 mahe_sb on Jun 2, 2015
I have changed my mobile number from Aircel to Airtel through MNP.I have paid my last aircel bill after MNP as said by airtel customer representative.But for this they charged fine from aircel and delayed in MNP.But i have not paid the fine as the delay is from aircel side.After a month later when i started using Aitrel.My number is barred.When i asked the reason they said i have not paid the bill of my previous service provider.So i got frustrated and complaint to airtel nodal officer.On the officers order my number is activated and they asked me to pay the amount pending and mail them a copy of...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Unfair deduction from account

User
 Yatender Choudhary on Jun 2, 2015
I like to bring in your notice that I use Airtel prepaid services and my mobile number is 9610999991 and today(02/06/2015) at 18.57 Rs 60 has been deducted from my account as service charge for some AIRTEL NEXGTV which I was not willing to subscribe but subscrbed accidentally due to clicking on a confirmation button on a webpage generated automatically afterward I contacted with customer support executive at 19.10 on the same day for the same issue and request him to refund my money which was unfairly deducted but he was totally uncooperative and he even refused to register my complaint and give...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - My Airtel active prepaid mobile number was recycled

User
 shmaha01 on Jun 2, 2015
With reference to my phone number 9901995721, it has been disconnected without any notice abruptly. I called customer care and found that this has been recycled and cannot be retrieved. I have been actively using this number on international roaming, I had currency balance available, even received/made calls, SMS in the last week. Airtel cannot be disconnecting my connection like this without any notice when I have been using this number for more than 8 years. This is a huge impact on my business and this kind of misconduct from Airtel cannot be tolerated. I want this number activated right away....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - 4G Services

User
 V.Rajgopal on Jun 2, 2015
I was happy with 3G data and all of a sudden in 29th May I received call from Airtel saying change 3G to 4G service with same option which I did and on 31st May I received a Sim Card and my original number was replaced with new one and on 1st June I got sim card activated, on 2nd called several executives for not getting 4G services, at the end at 1545 spoke with one of the executive who in turn advised me to purchase a Dongel while I have a IPAD 4....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - MOBILE DATA SERVICE

User
 Sulabh Dixit on Jun 2, 2015
I have using 3G internet connection and the speed is so poor to compared to 3G. and there is no action taken by company after 48 hrs of complaint. They have confirmed by message tht your issue is resolved but i dont see any kind if improvement in data speed...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Bill generated with wrong amount/Executive didnt explain the plan properly

User
 nehabca24 on Jun 2, 2015
I was using 85 CUG plan, but latter got it upgraded to 199 CUG plan.In 85 CUG plan, my local tariff was 10p/min, but when my plan got changed to 199 CUG plan, my local tariff got changed to 30p/min.Even the airtel executive never told me about such a difference in call rate while explaing the plan.PFA bill, where in for 5sec of local call has been charged as 50 p.Even if i go as per my plan, charges should be 30p/min for local calls, but you guys have charged me 50p/min.Then what is the use of upgrading the plan, i was happy with my 85 CUG plan.My total bill till 22 May'15 cannot be more than Rs...
Complaint comments Read comments [1] Complaint category Unauthorized charges

Airtel - Repeatedly Link Down

User
 RMS Capitalfocus on Jun 2, 2015
Airtel Leased Line Account number : 1434758 Speed : 2MBPS :8MPBS Annual charges : Above 2 Lakhs we are facing line disconnected issue in last 10 days, more than 10 times line has been disconnected per day.We logged the complaint at your customer care team. your team has worked and then line got up. But same problem happened in within a hour.Again we raised complaint.Your service is very very poor.There any responsible person in airtel solve the issue immediately....
Complaint comments Read comments Complaint category Internet Services

Airtel - No Data Usage Summary and money getting deducted from Voice Account

User
 Somil Chaturvedi on Jun 2, 2015
Dear Team Since last 3 days, I have not received data summary for even a single session for my Airtel mobile. Last time i got summary, my data balance was 225 MB. After that money deduction from my main account started and Rs. 50 was deducted. What sort of blatant cheating is this? After this I made a 2GB recharge of Rs. 455 yesterday and in 4-5 sessions after that also I have not received any single data usage summary. Can you tell me that what is going on. Your Call center supervisor told me that he will transfer Rs. 30 to me but I have refused that. Are you treating me as a beggar. I...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - My outgoing call has been barred: Not verifying my address at all

User
 Sourav Bairagi on Jun 2, 2015
My number has been recently transferred from company to my name and hence i have submitted all the docs to the executive. But my outgoing call has been barred mentioning reason Customer is not contactable / reachable. But I am staying in the same house as in the address proof 205, Pristine Paradise. No body came and talked to me (as my family stay at home all the time) nor any body called in my phone nor alternate number....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - money disappears from my account without my concern .

User
 rashmi joshi 39 on Jun 2, 2015
dear sir/mam, i, rashmi joshi, have been using Airtel prepaid sim in my mobile- 9633845205, for the last one year. i have recharged it on 01 june 15 with rs. 300. After that i could made only two local call and there is no money in my account now. i don't known where my money has gone. please help me as this has happened with me before also. i want my money back in my account n the assurance from Airtel that they will not use my money without my audio concern. Thank you Regards Rashmi Joshi cochin...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Payment not revert back after error coming in online transaction.

User
 huzaifa53 on Jun 2, 2015
I have rechage my airtel no. - 7600562851 of Rs. 179 and MyTransaction ID - 601147960 and i got also conformation message, but after 10 or 15 minute i get one message transaction was fail due to some technical error. so what happen my money also deducted from my account, so please help me....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Post Paid Airtel Mobile Number is not converted into Prepaid in 1.75 months

User
 mahendr1978 on Jun 2, 2015
Dear Sir/Madam, Please look into the matter i am fed up with airtel services, we are continuously follow up from last 1.5 months for converting postpaid number (9837460756) into prepaid and for this we have already submitted all the required documents along with fee and deposited all the outstanding payment of this number. please go through trail mail and please do needful urgently. Today interaction number with customer care is 1752395633 Regards, Mahendra Kumar contact number 9501570756 ———- Forwarded message ———- From: Kumar Date: Thu, May 28, 2015 at 11:08 AM Subject:...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel Prepaid - recharge money

User
 98ranjan on Jun 1, 2015
Sir maine airtel internet pack activate kra airtel app se Rs 97 ka. Mere account se rs 97 kta. Aur mere pack activate nhi huwa. Customer se baat karne pe bta rahe hai ki aapne 96 ka recharge kra hai.. aur apko dusri benefit prapt huyi hai.. sir mere paas 97 recharge sucessfull hone ka airtel se sms bhi aaya hai.. sir hum kya kare. Sir airtel se jo sms aaya hai wo niche paste kiya huwa hai. (Your airtel mobile 7091350201 online recharge txn ID 302112 of Rs 97.0 is processed successfully.CASHBACK, FULL TALKTIME, FREE DATA. For exciting free recharge offers & to track usage get myairtel app. Click...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - install tower my land

User
 Raju Palit on Jun 1, 2015
Land for tower Installetion dear sir I am Raju Palit from malda city under gangarampur areas people. i hope my village is suitable for your air tel tower installation because here is Only vodafone provider use every people and most of the peoples are suffered from bsnl land line connection so if you put tower definitely they become air tel customers so for your support I will provide you my own land near to village (radhanagar) If You interested you can contact my PH No 7384852445....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - SMS service not working

User
 vipin.lawyer on Jun 1, 2015
Sir/Madam SMS service has not been working on my no.09810579779 since I have changed the SIM in same mobile. In this regard, I have submitted 4 complaints with Customer Care executives but nothing has been done and I am unable to receive my important messages sent from my bankers. Please do the needful in this regard. Vipin Sharma...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Internet Connection Not Working

User
 BlackberryBala on Jun 1, 2015
I am from chennai. I have ported out from my existing service provider and moved to Airtel from 10th of May 2015. My connection was activated on 11th of May and from the date of commencing my Internet was not working. I called to customer care on the same day, They replied back seeking 48 hours for rectifying issues. Now almost more than 20 days my problem hasn't been solved. I have even mailed to appellate officer which is of no use. My 1st month bill has been delivered and now they are asking for payment. Worst ever service I had in the recent time. Can some one tell me how to escalate to...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - 4G stopped working. No customer support

User
 JoeDavison on Jun 1, 2015
My 4G worked very well for about 2 months but then it started to disconnect frequently and now it has completely stopped working. Despite many attempts to get some help (SR62154257, SR62238660, SR62238660, SR62258037) all I get is people ringing me up asking endless stupid questions and making promising of sending a service engineer. After 8 days no service engineer has visited my residence to solve the problem despite it being clear from the start that there is some sort of hardware problem. Airtel seem to have a lot of poorly trained support staff who really don't give a f**k....
Complaint comments Read comments [1] Complaint category Broadband

Airtel - Wrong Recharge of Another Number

User
 Ankurk802 on Jun 1, 2015
Dear Sir, I have made a recharge yesterday (31.05.2015) for an Amount of Rs. 1000 to 8527372571 (wrong number) through paytm at around 10.15 pm by mistake. The Correct number is 8527372517 (right number). Request you to kindly re transfer the amount, i can provide all the details of transaction if required.Kindly do the needful at earliest....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

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