Airtel Customer Care
Bharti Airtel Ltd.
Customer satisfaction rating: 19%
Submit a Complaint

Airtel Customer Care

Bharti Airtel Ltd.

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore District
India - 560078

Customer Care Phone Numbers and Contacts


+91 11 4266 6500
[Head Office]
+91 11 4666 6100
[Head Office]

Additional info
Customer satisfaction rating
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Airtel related photos (1730)

Complaints with pictures are more trusted and informative    View all

Airtel Customer Care related pictures (1730)

Airtel Complaints & Reviews

Sort by:

Airtel — Compulsorily saving Card details

 murlimenon on Oct 23, 2016
Airtel should not compulsorily save Card details of customers and then put the onus on customers to go thru their site and delete the same. The Airtel website under payments is, to put it mildly, very "wobbly"" and one cant have confidence it that. Even after a payment is made, recpt generated, one gets a message "'OOPS.. your tx could not be done etc etc"" Some joke?? And these people with such an unreliable system want to save Credit card details?? One wonders if this is within the law or is Airtel just shoving their way thru?? If its for "'convenience"" then the customer should have the choice...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — Regarding sms charges

 Ramsurat Gupta on Oct 23, 2016
Airtel people u go to hell, if this secularism will opted why u r charging on sms on diwali occasion, what u think, if u will charge me for sms i will immediately port out because u think not u all r taking benefit of coolness of hindu people,
aapki aukat kaise hui diwali pe sms charge karne ki, package kya faltu me aata hai.

many things r there to write but i m writing in short if u will not understand, what i can do at my level i will do...
Complaint comments  Read comments Complaint category Telecommunications

Airtel — Activation fee taken and concerned person switched off his phone

 Monica Bahal on Oct 23, 2016
This is with reference for the new airtel broadband connection and a request number "74577976".

I submitted my documents on 20/10/2016 to a person having contact number as 9071139500, after collecting my documents he told me that he will provide me connection on 22/10 and also gave assurance about the feasibility in my area.

He asked me to pay the activation fee and give him the transaction id, once i gave him my transaction id he did not pick up my call and asked me to contact 8105755281.

That number said he will look into this issue but later he didnt...
Complaint comments  Read comments Complaint category Broadband

Airtel — Cheating by company and executives not registering conplaint

 rumeet arneja on Oct 23, 2016
I have an railway cug post paid plan of railway as per my plan in my plan company offers 2 g data unlimited plan . And upto 10 gb with higher browsing speed after 10 gb with lower browsing speed . But with starting of the month its shows 100 % data consumed . No executive of airtel is registering the complaint. They are fooling and disconnect the call before the complaint is registered. I have call several time they say that sir this is prepaid service centre and your complaint will be registered by postpaid department . But the contact number they give are completely wrong. And invalid....
Complaint comments  Read comments Complaint category Internet Services

Airtel — Porting UPC no.AR769886 & AR769933 dated 08/10/2016

 ashmitadas on Oct 23, 2016
My postpaid mobile no.9963790702 porting request done under UPC no.AR769886 and mobile no.7674907999 porting request done under UPC no.AR769933 on 08/10/2016. These mobile nos. are child no. of the parent no.9963791482.
Parent no. portability is already done.
Earlier was with Airtel Rajasthan state.
Present requirement with Airtel Andhra Pradesh.
Address and other verification completed. All old payments cleared.
Handling person at Airtel Visakhapatnam office is Mr Ramesh, not guiding properly for porting of the child nos. under Andhra Pradesh state. Even his...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — Complaint regarding non functioning HDMI port of AIRTEL DTH SET TOP box

 arind gurung on Oct 23, 2016
Customer ID 3002751660-001,
I have upgraded to Airtel DTH HD connection in the month of jan 2016, but in the month of june 2016 the HDMI port of the my set top box was non functional for which i have raised several complaints but till date it has not been resolved and every time the complaint is closed mentioning my area is in cable operator zone and service engineer cannot visit due to risk of life..
i even mentioned to the customer care that i am ready to come extra mile to the area where the engineer feels safe so that i can change my set top box .. but the same has also not been...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Airtel — Block my prepaid sim

 swahit on Oct 23, 2016
Hi I'm shweta I have lost my phone on the way so please kindly block my sim immediately because anyone miss use my sim .my airtel no is 9634491390.I want to request the airtel team to please Block this sim card ASAP. Please guide me through the process of issuing a duplicate prepaid sim card I expect a quick solution to my problem with further knowledge ofthe procedure.

Shweta Chaturvedi
Complaint comments  Read comments Complaint category Other

Airtel — Vodafone Postpaid Port in to Airtel 8588877547

 waheed sangeen on Oct 22, 2016
Hi, i want to port my Number from Vodafone to Airtel.
I had given my porting request at Airtel CP store last month. For My 2 vodafone numbers
9711016002 & 8588877547. Only one number got ported which is 9711016002. Other number Address verification was pending.
I dont know why. And request cancelled.
Then i requested 2nd time same problem. Then i got call from some DSA they requested me that they will port my number. One Guy visited my office (Rehan Khan) and he collected my documents for porting on 16th Oct 2016. Day before i checked my status, it says address verification...
Complaint comments  Read comments Complaint category Telecommunications

Airtel — My airtel sim is not activate from 21/09/2016 to till date

 r00 on Oct 22, 2016
I have purchased airtel sim on 21/09/2016 and i paid of rs. 250 as a security money my problem is my sim is not activate to till date i called to Mr. Amit Kumar Mob no. 9811409103 not pick my call and not replay and some time wrong language use by them to me please activate my Airtel sim No. 9560411161 as soon as possible and register my complaint for Amit Kumar.

Deelip Kumar
contact no 9540151368...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — IPTV, DTH and Broadband

 mohdShahid on Oct 22, 2016
Customer ID 11441410.
With Airtel for 10 years and regretting now.

I have already escalated to all possible people including and nodal teams.
All Airtel escalation teams are completely useless. Nobody takes ownership and you get a different person asking for 48 hours everyday!
I have been asking for a better escalation number/contact of higher authority to have my issues fixed and inform them about their failure of customer support teams but nobody in Airtel seems to know and nobody seems to bother.

- First IPTV...
Complaint comments  Read comments Complaint category Broadband

Airtel — I m complaining about customer service

 Meghna Mittal on Oct 22, 2016
I called up airtel customer service today and none of the person whom i spoke to was interested in giving the services or telling any information. This is how you traine your people. I am using airtel from last 4years and i have not received such a poor service before ever. I m really upset with the services and i m gonna disconnect my line from airtel very soon...
Complaint comments  Read comments Complaint category News & Media

Airtel — Post paid Broad band connection 9599586528

 pv1957 on Oct 22, 2016
I have been using Air tel 4 G wifi for the last one year . For the last two months I ma not paying the bill as I have been requesting Air tel Call centre to disconnect . My Connection has not been disconnected, instead my bill is getting mounted and now it is Rs.3478/- . Also, i am getting repeatedly calls from Call Centre which threatens me and they use some time unparliamentary language which is unethical too. In fact one of the Call Centre called me " FRAUD" which is not at all acceptable.

Kindly help me in resolving the issues. I have no problem if any executive call me for final...
Complaint comments  Read comments Complaint category Broadband

Airtel — Wrongly information provided airtel postpade plan

 sagarpatne on Oct 22, 2016
Hello sir...My self sagar gopalrao patne..I have taken 2 sim of airtel postpade plan is rs.149 rental.

Airtel executive mr. Om his air shop shatabti chowk ring road nagpur told me . Rs.149 pospade plan facility are...My mobile no.8446004536 & 9168180033

* 350 local and national sms free
* 350 local and national sms free
* 2g 2 gb internate date free
* rs.49 discount
as per plan available rs 149 rental plan so desisted two airtel postpaid connection purchase.

Than i conform by this plan facility airtel customer care tollfree...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — Online recharge not successful - Cell 9677882039

I had attempted recharge of my wife's cell number 9677882039 through INB for Rs.145/= but though the attempt had shown as successful in INB the cell had not been recharged with the said amount of Rs.145/=. (Ref No.IHA5917336, Dated 20.10.2016). Kindly confirm whether the cell number 9677882039 had been uploaded with Rs.145/=.

Cell No.9994126771...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — 9845072538 4G LTE datacard

 kbsin65 on Oct 22, 2016
9845072538 4G LTE datacard. All incidents are reported to Airtel and you must have all the records.

Oct 2015 - Network problem reported t Airtel. Airtel network team checked and informed the signal issues
Confirmed there was no issues with laptop/dongle in other location.
New Tower was scheduled by 3 months. Weaved 20% in bills till Aug 2016.
Jan 2016 - Airtel continued to say 3 more months
Apr 2016 - Promise remained same for next 3 months
Requested multiple times that bill weaver is not a fix, no response on that
Sept2016 - Banalore...
Complaint comments  Read comments Complaint category Internet Services

Airtel — Over billing .... Fraudulent way of making business

 Sudarshan Sanjeev on Oct 22, 2016
I have been a user of Airtel dongle with number 9686004980 for more a year ... 6 months back I had opted for cancellation of the service following which I was offered of discounted price ... after 3 months without prior intimation to the customer they have been charging double the amount... I've stopped using the dongle long back ... still sending me bill every month ... Airtel network sucks in Bangalore !!! stop ur post paid billing fraud !!!

Dr Sudarshan
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — Airtel Save card feature should not be mandatory

 Adit Mehta on Oct 21, 2016
Airtel — Save card feature should not be mandatory
I went to pay my bill in Airtel site on 21st OCT 2016. When I was about to do my payment using my Credit Card, it was mentioned that my card details will be saved by default. This is WRONG. Why should my card details be saved without my permission? It means that I can only pay using my Card only if I allow Airtel to save my Card details. This is ridiculous. Earlier, there used to be an option asking whether I want to save my card details. It has been removed and card information is being saved as default. It says it does have a feature...
Complaint comments  Read comments Complaint category Credit Cards

Airtel — Network issue and bad plan of Airtel

 Jayesh khedekar on Oct 21, 2016
Vaibhav khedekar mob no: 9920923525
I m using Airtel corporate plan as I m a TCS employee but problem which I m facing is network issue and I m using Vodafone as my alternate number and Vodafone network is superb and Airtel always call drops. Now I m porting my number to Vodafone they giving me the plan of 599 which I m using for Airtel.
Vodafone is giving me plan of 2000 local mins 4gb of 4g data and local 100 sms.
Today I received a call from airtel they told me we will also offer u the same plan but only they activated extra 2gb of internet data only for six months but...
Complaint comments  Read comments Complaint category Mobile Handsets

Airtel — Amount deducted from bank but failed bill payment with airtel please update soon

 shubhamish on Oct 21, 2016
Amount deducted from bank but failed bill payment with airtel. I have made airtel online post paid bill payment on 20thOct 2016 Amount got deducted from HDFC bank .payment successfully . Money deducted from my HDFC BANK . But from airtel side they said money not reached them.and the transaction has failed. I have not received any refund to my bank after that. This is scam by airtel. Bank : HDFC Narration: 919232057800215-CITRUSAIRTEL Ref No. : 162939859312 Dated: 20th Oct 2016 Amount : Rs.791.20 Transaction failure number from airtel : 9618237140 Kindly look on to the issue and resolve it asap....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Airtel — Delay in getting the new SIM activated

 Let me see ! ara on Oct 21, 2016
Name : Abdul Kareem
State : Kerala
SIM no : 8991950912994430935
Mobile no of the new SIM : 7356881586
It is more than 3 days since I purchased the SIM for Rs.50. The shop keeper from whom I had bought it, had assured me that it would get activated the next day. This is the third day, I am contacting him because of the issue. On each occasion i saw him calling one or two numbers and talking about this. The issue is still unresolved! Just about half an hour ago, when I was with him, he made two or three calls and with bewildered looks tells me that my papers are reported...
Complaint comments  Read comments Complaint category Mobile Service Providers

Recently Discussed

(1 minutes ago)
I am complaint 10 times by phone but no responce
(4 minutes ago)
Micromax Informatics
About complained of service
(6 minutes ago)
Powerbank model PK82 kaam nahi kar raha packet kholne ke din se
(6 minutes ago)
Reliance Mutual Fund
(10 minutes ago)
Ashok real estate, Kharadi, Pune
Misbehaviour and fraud

Featured Complaints