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Airtel Customer Care

Bharti Airtel Ltd

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Phone:Airtel Customer Care Toll Free Number: 1800-103-4444
 Airtel Toll Free Number: 198
 Airtel BlackBerry Service Number: 7070
 +91 96 63 395551
Airtel Money Transactions Code: *400# have a limit of Rs 5,000 per transaction.
Unsubscribe the Airtel VAS Services SMS Code: 155223.

Airtel Head Office Contact Details:
Address: Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II,
New Delhi – 110 070, India
Contact Number: +91 11 46666100, +91 11 42666500
Fax: +91 11 4166-6137

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Airtel Complaints & Reviews

Airtel - non activation of internet

User
 gargrkagrawal on May 5, 2015
ComplaintId :104630.4.2014 Status stage1 Filed on Date 8/21/2014 11:53:04 AM Title non refund of Rs149/- Businessname> Airtel Dealer airtel Address 172B/C, Mayur Vihar-2, delhi City delhi ZipCode 110091 Phone No. 9650320774 Sector Name Telecom Segment Name Refund Not Received Brand Name Misc Telecom Complaint Description Damaged Occured this was lodged on core but not resolved as yet....
Complaint comments Read comments Complaint category Telecommunications

Airtel - false promice

User
 gargrkagrawal on May 5, 2015
RE: [|BAL|Ref14748662|] NOT ACTIVATION 3G-9650320774 Inbox x 121@in.airtel.com May 1 (4 days ago) to me Dear Customer, Greetings from airtel! This is in reference to your email dated 01/05/2015 regarding non-receipt of recharge benefit for your airtel mobile number 9650320774. We would like to inform you that the recharge done on 30/04/2015 for Rs. 149/- was successful. Recharge: Rs. 149/- Benefit: 500 MB 3G Data Validity: 21 Days The recharge value has been credited to your dedicated account balance 11. Dial *123*11# (Toll free) to check your dedicated account...
Complaint comments Read comments Complaint category Telecommunications

Airtel - Cancellation of my postpaid simcard of mobile no. 9007004307

User
  D S Narwekar on May 5, 2015
I am using postpaid simcard of mobile no. 9007004307 since 2010 while I was in Kolkata. Since I have transferred to Mumbai, I request your kind authority to cancel my this mobile no. 9007004307. Kindly let me know the detail procedure to cancel this number. You may give these details on my new mobile no. 9833845240 and or on my e-mail address which is registered with you. My e-mail address is dsnarwekar1@rbi.org.in Please do the needful and oblige, Regards, Devendra Sahadeo Narwekar...
Complaint comments Read comments Complaint category Government Organizations

Airtel - Reactivation of SIM takes ages

User
 Praveen Chakravarthi P on May 5, 2015
My number is 9611783878, and I lost my SIM yesterday and i was able to get Duplicate SIM from Airtel Store in Mahadevpura Phoenix Mall, Bangalore, the executives have promised to re-activate it in 2 hours, but till now its not activated. Quite very disappointing, and the call centre people are simply duffers, I need to explain this story so many times in one night, called some 20 times and they seem to be clueless every time, Don't know how they are appointing such stupid duffers is only known to them. I want the this SIM activated, already saw there ugly service till now, atleast now if they...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Forciful subscription for IPL score update

User
 durai7 on May 5, 2015
Dear Sir, I did not subscribe to IPL cricket score updates in Airtel mobile phone. But they are automatically deducing money (5 rupees per day) from my phone and sending IPL updates which I dont need. My phone number 9629222910. Kindly take necessary action....
Complaint comments Read comments Complaint category Telecommunications

Airtel - pending payment from Airtel since 2014

User
 Shoba Lepakshaiah on May 4, 2015
Hi, Disconnected my Airtel postpaid connection in Jun 2013. I need to get a reimbursement of since then. Lots of mails, calls and Service request numbers since july 2014 but Airtel has not payed the money yet and now it is may 2015- almost a year. When I got no response form customer care contacted the Nodal officer but hey were also of no help. The Nodal officers copied a line stating" team is working on the issue and will be resolved shortly" This has been going on for months but they have never resolved my compliant till date. Then I escalted this matter to the appalte committe of Airtel...
Complaint comments Read comments Complaint category Mobile Service Providers

Bharti Airtel - Regarding sms cost not reduced as per TRAI rule

User
 rajgreen1987 on May 4, 2015
Dear sir, The Telecom Regulatory Authority of India (TRAI) has reduced ceiling tariffs for national roaming service from May 1 and directed telecom companies to offer special roaming tariff plan from the same date. According to the reduced tariff outgoing local voice call on roaming will cost Re 0.80/minute while incoming local call charges on roaming will be Re 0.45/minute. Outgoing local SMS on national roaming will now cost 25 paise per SMS from the present Re 1. But now airtel charged local sms rates rs 1... not reduced 25 paise... I have asked airtel customer service he told 'not applicable...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel Bangalore - Airtel did not reimburse my money since 2014

User
 Shoba Lepakshaiah on May 4, 2015
Hi, After 10 years got my Airtel number disconnected in June 2014 . They owe me 960/- reimbursement since then. Now it is may 2015 I have contacted the customer care several times since JUly 2014. Mailed the customer care and the Nodal officers since then. I have been given one service request number then another and then another but no resolution. So everytime the customer care or the management they give me excuses and a new service request number. It will be a year next month but I have not got my money. Their excuses everytime since the fist day are as follows Number not deactivated Deactivation...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Deduction of 650 Rs towards data charges--Airtel Mobile no-9987695020

User
 Brajbhushan Singh on May 4, 2015
Dear all, Before leaving for Mathura on 27 april2015 I have done a recharge of 91 Rs for internet. At that time total talktime in mobile no-9987695020 was more than 800 Rs. On Friday 1st May while surfing net my internet limit was exhausted and an amount of 650 Rs was debited from my account without any information. I did not received any information that my data pack was exhausted. I was not informed that my data plan's limit was exhausted hence i was under the impression that no extra charges for surfing will be levied as we cannot check our balance data limit after every usage....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - not providing benifits of call rate cutter

User
 yprsmile on May 4, 2015
Sir/Madam I recharge mob(9566096438) for call rate cutter and the same was successfully recharged. But i didnt get any benifit from that‚ as i have been charged with old rate.When i approached customer care executive for the same‚ i was told that because of some technical issues the plan was not activated . Further they registered a complaint against the issue(ref No. CBNRV20504721760).when i asked for deducted amount to forefeit ‚ i was told that deducted amount will not refunded at all....
Complaint comments Read comments Complaint category Telecommunications

Airtel - DELAY IN Boardband Connection

User
 G Khetan on May 4, 2015
I approach to Airtel for new Broadband connection. One of company's representative Mr. Rony Das (Mob - 9007109900) came at my office as on 28.04.2015. I agree for one of the plan of Rs. 1, 299/- PM and i issued a cheque of Rs. 7, 298/- against receipt no. KLPA813544. He told me that connection will be installed on 29.04.2015. On 29.04.2015 one person came and he checked my office and after that he told that he will come latter. But till date no one came for the installation of broadband connection and no action taken from their side. I am calling him frequently but he is avoiding my call and not...
Complaint comments Read comments Complaint category Broadband

Airtel - regarding wrong information b y customer care executive

User
 amitlucky on May 4, 2015
This is regarding the wrong information given by the supervisor of call center for roaming recharge of Rs.196 instead of Rs.194 on 4th may 2015 at 4.22 pm. 196 is recharge for 3g net and not for roaming free this is totally wrong information which is provided by the customer care . if you have the recording saved you can have the reference e of the recorded call for the same.Mr.Sachin was the supervisor whom I have spoken. and he has given the information regarding the recharge which is misleading....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Prepaid amount deducted and become zero

User
 ramachandra1973 on May 4, 2015
I am using Airtel prepaid connection. For the same, activated Internet 1GB pack. While using the Internet, my data was existed and got message. Immediately turned off Internet connection within seconds. But total prepaid balance amount was become ZERO within seconds. This not acceptable to me and i want my prepaid deducted amount to be reinstalled in my account. As a reputed company, this type of practice not good. Expecting immediate action in this regard....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Wrong recharge number

User
 AgarwalPiyush on May 4, 2015
Dear Sir/Madam, I did a wrong recharge of Rs 200 on 4th May 2015. Below are the details: Paytm order no: 946613897 Mon May 04 2015 3:01 PM Recharge of Airtel Mobile 8953687008 (Number doesn't exists) Payment method: NetBanking Central Bank of India NB Transaction No CCACE1BBF398 Correct number : 8953657008 I will be very grateful to you if you refund my amount. Regards, Piyush Agarwal piyushagarwal.mnnit@gmail.com...
Complaint comments Read comments Complaint category Telecommunications

Airtel - Falsely Added charges of Rs 550 to the bill and made the consumer fool by its sales staff

User
 Shi_agg on May 4, 2015
This is in regard to the bill generated on April 20, 15 for mobile number 9718890595, address - 48, Bharati colony, Preet Vihar, Delhi - 92. There are some severe discrepencies in the bill amount. In the past six months bill where the amount was always in the bracket of Rs 800-850, even when I made international calls from this number. This is the first time the bill amount has gone almost doubled with Rs 1805. I made a plan change on the insistence of your customer care executive who gave me an assurance the bill wont exceed from Rs990. The issues here are listed below: *I was told that...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - NO RELATIONSHIP ACCOUNT MANAGER FROM AIRTEL TO SUPPORT THE CORPORATE CONNECTION (VERY POOR SERVICE)

User
 it.helpdesk on May 4, 2015
Dear Sir, My name Santosh Kumar Singh and I am using corporate connection of Airtel. We have more than 120 (One hundred twenty) connection of airtel for my organisation use. Problem : No relationship account manager from Airtel from last three month. When, I need to complaint for any service or required any kind for support related Airtel connection service, I am gettion problem like: If I required any new SIM I am not able to arrange because no relationship account Manager. If I have to complaint about any service I am not able to solve because no one from Airtel side to support. I...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Worse experience from customer care

User
 Devan T on May 4, 2015
I am using the Airtel sim in Kerala circle only for internet and also I have auto debit feature where every month 149 INR will be deducted for 1 GB 2G data. On May 3rd my 12.00 my data was expiring, so to make sure I have continous internet I have recharged for 110 RS and my balance was 181 RS maintaning sufficient balance to debit for internet pack. Next day morning when I woke up (slept with data ON) the balace was 118 RS and internet was not activated. When I called up the customer care the info I got was it will take one hour to activate the next month internet. From 12.00 to 1.00 AM 62 RS was...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Non deactivation of unwanted service from mob.number 98166 61337.

User
 hcbodh on May 4, 2015
The Airtel is not deactivating the Imlee WAP weekly service from my mobile number 9816661337 despite my repeated request. All my SMS to stop this service is reported SMS not sent, thus waisting my precious time to send the message time and again but in vain. So kindly get this service deactivated from my mobile number 9816661337 and oblige. Thanking you. Yours Sincerely, Hem Chand Bodh Kullu H.P. dated 04.05.2015....
Complaint comments Read comments Complaint category Internet Services

Airtel - my sim lost

User
 krishmadha1400@gmail.com on May 4, 2015
Sir my phone is lost I want to block my sim card immediately, Kindly help me out for blocking my sim. The details are submitted below :- Name of Sim holder:- M. krishna Kumari Mobile Number:- +918897271381 Kidly do for further proceeding's for blocking Sim Thanks & Regards...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Non refund for security deposit

User
 sqs94712 on May 4, 2015
I've surrendered my land line cum broadband on Dec 24th 2014 and since then I'm following up with Airtel to refund my security deposit of Rs 3000/-. While the policy states refund within 45 days, its' been approx five months now ... I have written numerous mails and called up customer care numbers hundreds of times but in vain. Every time each executive has a new excuse or just lies about sending me a cheque. I've also mailed my bank details 9 times so far requesting for a bank transfer but nothing has happened! Will the authorities look into this and resolve my issue? I may be contacted...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

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