Airtel Customer Care
Bharti Airtel Ltd.
Customer satisfaction rating: 11%
Submit a Complaint
23937
COMPLAINTS

Airtel Customer Care

Bharti Airtel Ltd.

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Address
20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
545
323

Phone:
Phone:
255
167
+91 11 4266 6500
(Head Office)
130
104
+91 11 4666 6100
(Head Office)
69
76

Additional info
Location Finder

Airtel Money Transactions Code: *400# have a limit of Rs 5,000 per transaction.
Unsubscribe the Airtel VAS Services SMS Code: 155223.


Airtel Head Office
Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II, New Delhi – 110 070, India
Tel: +91 11 4666 6100, +91 11 4266 6500
Fax: +91 11 4166 6137

Airtel Postpaid / Airtel Prepaid

Assam
+91 99 5401 2345, +91 99 5409 9540
Andhra Pradesh
+91 98 4901 2345, +91 98 4909 8490
Bihar
+91 99 3401 2345, +91 99 3409 9340
Chennai
+91 98 4001 2345, +91 98 4019 8401
Delhi NCR
+91 98 1001 2345, +91 98 1019 8101
Gujarat
+91 98 9801 2345, +91 98 9809 8980
Haryana
+91 98 9601 2345, +91 98 9609 8960
Himachal Pradesh
+91 98 1601 2345, +91 98 1609 8160
Jammu
+91 99 0601 2345, +91 99 0609 9060
Kerala
+91 98 9501 2345, +91 98 9519 8951
Karnataka
+91 98 4501 2345, +91 98 4509 8450
Kolkata
+91 98 3101 2345, +91 98 3109 8310
Mumbai
+91 98 9201 2345, +91 98 9209 8920
Maharashtra
+91 98 9001 2345, +91 98 9009 8900
Madhya Pradesh
+91 98 9301 2345, +91 98 9309 8930
Orissa
+91 99 3701 2345, +91 99 3709 9370
Punjab
+91 98 1501 2345, +91 98 1509 8150
Rajasthan
+91 98 2901 2345, +91 99 5009 9500
Tamil Nadu
+91 98 9401 2345, +91 98 9419 8941
Uttar Pradesh East
+91 99 3501 2345, +91 99 3519 9351
Uttar Pradesh West
+91 98 9701 2345, +91 98 9709 8970
West Bengal
+91 99 3301 2345, +91 99 3309 9330

View More Information...

Customer satisfaction rating
11%
Complaints
23937
Responses
9456
Resolved
240
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Airtel related photos (1534)

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Airtel Customer Care related pictures (1534)

Airtel Complaints & Reviews

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Airtel — Multiple payment issues

 pvc.2000 on Jun 25, 2016
I have taken a new connection 080 42087196. It was activated from May 8th.
My plan - Rs. 899 for Net and Rs 99 for unlimited calls.


Initially I paid Rs. 1000 to the agent visited my site. I have the receipt for the same.

Then I received a Bill for two days which was about 840 on May 14th. then they reduced 500 Rs which I had paid initially. Then they started to charge me another rs.100 in each month stating that I have paid only 500 at the time of connection. Even 340 (840 - 500 which was as the actual usage) was too much for 2 day . So I called up airtel...
Complaint comments  Read comments Complaint category Broadband

Bharti Airtel — Excess Billing deduction done in

 Shrinath Dave on Jun 25, 2016
Myself, Shrinath Dave, resident of Vadodara, Gujarat, working with Liva Pharmaceuticals Ltd. (Zydus Cadila Group of Company). I am using Airtel SIM / Mobile No. 99740 79012 (Airtel) since last more than one year. As I am employee of Zydus Cadila, the number falls under Company CUG and SIM provided to me is through company.

My average monthly usage bill is between Rs. 250-350. (Attached the Invoice for the month of Jan-2016, Feb-2016 and Mar-2016 for your reference). Unexpectedly I have received the bill for the Month of April 2016, Rs. 4673.00, which is much more than my monthly average,...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Airtel — Complain for balance deduction

 Anike on Jun 25, 2016
Hello...
i want to file a complain against airtel...They are the biggest thif...2 weeks before i recharged my account by Rs.100..I didn't call anyone then also they deducted Rs.90 without any reason...
Thier were no services activated on my no. Then also they deducted by balance...
I want to file a complain because if i do not complain again it will happen again...It can happen with anyone...
Please help me out......
Complaint comments  Read comments [1]Complaint category Telecommunications

Airtel — Unjustified 3G data consumption

 Adarsh Padiyar on Jun 25, 2016
Hi this is adarsh padiyar from shimoga
my mobile number 7338525855
i am browsing thr your network on 3G dongle both on my PC and mobile
since last 2times of data recharging i am observing the data consumption even when i have unplugged the dongle
and i am finding 1GB data consumption lasting only for 10 days
plz see to it and resolve at the earliest
i have given my mobile number ...so i think that is enough detail to check for u
thank u...
Complaint comments  Read comments [1]Complaint category Internet Services

Airtel — Transferred Landline no. ownership without confirming at the registered no.

 duckling65 on Jun 25, 2016
Old Airtel complaint no--66876998
New Airtel complaint no--620047562

Old Airtel complaint no--66876998-----
This no.-011-45045787 is registered in my company name New Telecom services for which the registered number was of my old partner.When we separated the business, he got this no. deactivated, After following with Airtel for a month I got this no. activated and got the registered no. transferred to my personal no. All my clients they call up at this no. only.

New Airtel complaint no--620047562-----
Suddenly I got a call from Airtel 2 days back...
Complaint comments  Read comments [2]Complaint category Landline & Home Phone Provider

Airtel — Saving Card Info Without an Option to Reove

 MACpossible on Jun 25, 2016
If a card payment is being done on their site, they are saving cards by default.
They suggest there is a section to remove stored card information but nothing as such is available under that section.
This is a fraud/incomplete information sharing.
Kindly either update that section with a button named manage cards or just don't save the card information by default...
Complaint comments  Read comments [1]Complaint category Telecommunications

Airtel — Complaint against Karan trehan AiTel store MVihar Delhi

 Dhar pran on Jun 25, 2016
Sir, I am senior citizen and not able to deposit payment of bills on time Hence I deposited with all relevant dacuments NACH form after endorsement of my banker with AirTel store at Mayur Vihar phase 2 Delhi namely Karan trehan Airtel Store near about 28 days back with the assurance it will be done with in 7 days but till date nothing is done and they are neither responding my emails nor giving reply on phone . Pl solve my problem and the Airtel should at least give instruction to be friendly with customers and not humaulate in such a way by Airtel Stores. PN Dhar landline no 43107836. Relationship...
Complaint comments  Read comments [1]Complaint category Other

Airtel — No internet data only money

 yash omer on Jun 25, 2016
I m having this problem from 8 june 2016 i have recharged internet data of 950 rupess of 6 gb for 4g network but i was getting speed less than 2g and sometimes i was getting pop up that data consumed full . And i call airtel to help no one is helping with my money giving back or giving data . And afeter that i recharged 300 rupess for 1 gb internet and than 500 rupees recharge for 2gb and after that i am having same problem and oh my god every time i am getting msg u have consuemed 100% data . Even if i have opend my mobile first time after the activation of my internet pack . And recently on 23june...
Complaint comments  Read comments [2]Complaint category Telecommunications

Airtel — Money refund and cheating

 monu@123 on Jun 25, 2016
I was told by local airtel people that connection is available in my area. next day one agent came and collected 1000 as deposit with my documents and 100 INR for his special service for collecting documents.
After 3 weeks, when I asked for connection, they said Sorry sir there is no port available.
I asked for refund and today its been 3 months and these guys neither refunded my money nor connection. These guys gave connection to my 2 neighbors but not to me.
I really want to publicize these guys for this cheating and hope you can help me to get my money back.
If you...
Complaint comments  Read comments [1]Complaint category Broadband

Airtel Telecom — Airtel Telecom Misbehavior by customer care executive

 Bineet Pandey on Jun 24, 2016
Hello sir/mam


i was using your 4g airtel service on 7219201697 number, but last 1-2 months my schedule was very busy so i cant use properly . so i called your customer care executive and said kindly stop my service and send me my final bill . He has sended final bill, bill pay last date is 9/07/2016 . i said i will pay all amount on 05/07/2016.
Since more than 10 days I am being harassed by Airtel to pay my mobile bill of Rs7300 .
1000 times i said i will pay all amount on 5th july 2016. but daily basis airtel executive is doing misbehave from 7755949992 number...
Complaint comments  Read comments [2]Complaint category Telecommunications

Airtel — Horrible Network coverage in Jayanagar 4th Block Bangalore

 jravivenus@gmail.com on Jun 24, 2016
Hi,

Airtel Network is horrible & all calls are dropping or no network coverage in heart of city - Jayanagar 4th Block for last 3 plus years now.

I have complained 5 times last 3 years. Every time, they say there are no towers & things will improve. But nothing happened. Thinga have gone from bad to worst.

It's time Airtel wakes up & soes something to solve its network problem in a big city & in Jayanagar 4th block shopping center. It is not some remote village or on some highway or hill station.

I am planning to do number portability asap....
Complaint comments  Read comments [1]Complaint category Telecommunications

Airtel Bharti — No network at all...

 Krutika Jadhav on Jun 24, 2016
Hello sir,

This krutika jadhav .
Residing in malad east, omkar's SRA Project bldg. No 1.
We are facing network issues since we came here to stay.
Its a new building and we could not get proper connection anywhere inside the building. I complaint many times before but never get any response from your executives.
I have 5 airtel connections in my family only. Its too irritating to come outside to search a network. You can send your company person if you dont believe.

Please upgrade any tower or put a braodband connection so the whole building...
Complaint comments  Read comments [1]Complaint category Telecommunications

Airtel — Excess charges for non services

 Gujuluwa Nagaswamy Rajendran on Jun 24, 2016
My airtei mobile no is 9567764549. i was promptly paying the bill(postpaid) every month. my plan is 99.In November 2015 i got the bill which includes internet charges of around rs500/. i informed airtel office to withdraw the internet charges levied by you. till date this was not done despite my repeated requests. since i stopped bill payment, you cut the service but promptly you are charging bill every month for the no services rendered by you.since December 2015 i am not using airtel mobie.I am ready to clear your bill provided you withdraw internet charges and for the services you have not rendered...
Complaint comments  Read comments [1]Complaint category Entertainment and Recreation

Bharti Airtel — Airtel money transaction failed money not refunded

 Yarramsetty Nagarjuna Naidu on Jun 24, 2016
On 16-06-2016 i recharged with 365 rupees through airtel money
At 2-37pm mobile no 9901333787 this transcation failed agian at 2:40pm recharged with same amount it is sucess
But 2:37pm transcation failed money is not refunded if i send a mail to customer care they replied me transcation sucess money not refunded mail case id 29166

Cannara bank passbook transcation...
Complaint comments  Read comments [1]Complaint category Telecommunications

Airtel — Airtel Broad Band Connection Installation

 sankar manoharan on Jun 24, 2016
I applied Airtel Broad Band Connection on June 07 2016. But i am not getting single message from the concern team.I paid 3000 rs .I called so many times to customer care service but i am not getting proper update they are telling same answer day by day(Need 48 hours to work on like that)

This is my very worst experience from Airtel team. Please do the necessary action in this regard.

My reference number provided while collecting money - TNPC767368
Complaint Number -69277362
Refund request reference number - AORd2c4bc
Agent mobile number - 9840022123
Complaint comments  Read comments [3]Complaint category Broadband

Airtel — Fraudulent deduction of Data balance from my a/c of Mobile no 7870602404

 usharma1959@yahoo.co.in on Jun 24, 2016
From,
Umesh Sharma
Chief Manager(M)
Argada Area
Central Coal Fields Ltd
At & PO : Argada
Dist: Ramgarh
(Jharkhand)
PIN 829101
To,
Dated 24/6/2016
The Airtel 3G Data Incharge
Jharkhand

Sub: Fraudulent Deduction of Data from my Mobile no 7870602404
D/Sir,

I am regular user of your 3G Data services . I used to use approx 1 GB 3G data in every month. But it has been observed that during last one week deduction of Data is not as per usage. You are deducting large data...
Complaint comments  Read comments [1]Complaint category Internet Services

Bharti Airtel — Postpaid

 pankaj kinwar on Jun 23, 2016
Hi, i am using airtel mob no-7738450939. at my location Andheri Saki Naka, during my office hours no network coverage in area. After several complaints written and telephonic complaints to airtel nodal officer no action taken against my complains, after several followups i came to know that i have to wait 45 days after i can port from airtel. I am loosing my money every day....
Complaint comments  Read comments [1]Complaint category Telecommunications

Airtel — Airtel Cheating in Broad Daylight

 nicecustomer on Jun 23, 2016
I purchased a local + std calling pack from Airtel 129 online store for Rs. 67 that gives a rate of 40 p/min. After I paid for it, I received an SMS that my calling rate for local and STD is now 45 p/min.
Once again Airtel has done it again - a clear case of cheating a customer. I reported it to them and most likely I will get a call from an agent asking me to prove it and make me go through a horrific experience.
After cutting off my landline and going to DISH tv, I hope to get my number ported to another carrier and my family's.

Here is the complaint #, just in case...
Complaint comments  Read comments [3]Complaint category Mobile Service Providers

Airtel — Porting update

 Shant123 on Jun 23, 2016
Name: shantanu Srivastava
Phone number:7760374621
Circle: Karnataka, bangalore

Issue:about 3 weeks back, i had applied for porting my number to airtel Delhi circle.
I had paid 130 rupees to airtel vendor.he had promised m porting will be done in 1 week with 65 rupees talk time.its almost a month and there is no update.
Moreover, the airtel vendor is not giving me proper update.
Kindly update me

Vendor contact number:9717838382
Name:anand
Area:kalu Sarai, new Delhi...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Airtel And Vodafone — Postpaid sim services

 Debashis Patra on Jun 23, 2016
I was an airtel myplan postpaid customer having 9938783499 as master and 9937735286 and 9777577902 as child numbers. I ported out from airtel to vodafone postpaid for bad service as one of my child no is not getting 3g data after several complain for around 2 months. I ported out from airtel without clearance of outstanding ..but i paid all the amout after that it was like 1947 rupees paid 1950 my account in airtel showing -2 rupees outstanding now ...but i got blocked my all three numbers from 6 days and i was roaming from airtel store to vodafone ministore ...i had to submit the payment receipt...
Complaint comments  Read comments [1]Complaint category Telecommunications

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