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Airtel Customer Care

Bharti Airtel Ltd

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Phone:Airtel Customer Care Toll Free Number: 1800-103-4444
 Airtel Toll Free Number: 198
 Airtel BlackBerry Service Number: 7070
 +91 96 63 395551
Airtel Money Transactions Code: *400# have a limit of Rs 5,000 per transaction.
Unsubscribe the Airtel VAS Services SMS Code: 155223.

Airtel Head Office Contact Details:
Address: Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II,
New Delhi – 110 070, India
Contact Number: +91 11 46666100, +91 11 42666500
Fax: +91 11 4166-6137

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Airtel Complaints & Reviews

Airtel - Airtel 4G/LTE connection closure Fraud

User
 deob on Oct 23, 2014
My Airtel 4G LTE connection is 9611645457. I have given my connection closure request on 24th June 2014 against SR no. 58645436. It has been 5 month but the connection is closure and Airtel is keep debiting charges(> Rs 3K per month) from my credit card. Once this fraud came to my notice, I started following up with Airtel but there is no progress instead the charges are keep being deducted till today. I have escalated this matter to all possible channels. Interesting to notice that they promise to get response in 24hrs but the reality is hopeless. They will delay closure connect all...
Complaint comments Read comments Complaint category Broadband

Airtel - Money deducted 3g not activated

User
 PRAKASHCHANDNANI on Oct 23, 2014
I applied to recharge 3g service and after paying money through yes bank
Net banking, airtel site was showing a message that my bank declined to pay
Due to some error, so i tried it 2 times more.

So totally after trying 3time with some error message, i stopped and checked
My bank account and found that all 3 times amount has been deducted from my
Bank account but nothing recharged.

My phone numberis 9636860343 and i recharged it 3 times for
Rs 141 500mb
Rs 255 1gb
Rs 255 1gb

I did submit my online complaint...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - unable to get my sim blocked and not issuing duplicate sim

User
 mrisonu on Oct 23, 2014
i have lost my phone in pune which has a airtel postpaid connection:8800092124 on tuesday. since that time i am trying to get my number blocked but neither the customer care nor the store outlet anywhere in pune and in delhi helping me out.As per the suggestion from tilak road pune outlet i sent my brotther in delhi to karol bag airtel store to get my sim blocked and get a dulicate sim but the store representative didnt respond. I have sent him my photo and id proof on mail but the store peoplr wanted me to come there to issue the duplicate sim and to block the sim. I was ready to mail him the...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Bharti Airtel - Deduction of Rs 35.00 on snakes game

User
 Singamani Kn on Oct 23, 2014
-My AIRTEL connection no=9872811755 though this no belongs to chandigarh I'm in Chennai during this Deepavali season- - That Airtel without my request or instructions deducted Rs 35.00 from my talk time on sprdfunsnake. -and the promo code=116962- - I don't want this service and neither I ordered this service - -please make AIRTEL to refund my Rs35.00 Talktime to me. immediately - - AIRTEL may Be penalised for causing mental disturbance to helpless consumer like me- Thank you -K NARAYANAN 9872811755 -...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Regarding excess amount of bill

User
 vasir on Oct 23, 2014
hii sir, i am using your postpaid number 9876544665, last time i active the internet pack 199rs.I called to your Customer Care I said him plz active the 199rs internet pack, he said it will be active within 4 hrs.whatever i use net after 12 hrs.after 3 days i checked that i have not internet pack then i called to your customer care again .he said 200mb data plan have been activated, he said it is fault of our executive so when you would get bill you have to say regarding this problem.your excess amount would be waived.but now i received bill amount of 3000 including internet use without activate...
Complaint comments Read comments Complaint category Mobile Service Providers

Bharati Airtel - Prepaid recharge

User
 raja sekhar tummala on Oct 23, 2014
Dear Sir I've recharged my mobile i.e., 7702129709 on 22-10-2014.I intend to do recharge for 1GB 3g data for month.I picked Rs.249/- on airtel website on the following link. https://pay.airtel.com/online-payments/prepaidResponse.do Which states 1GB 3g data for 30 days.But after payment I've got 27000 local seconds.When the same was inquired by customer care, I was politely rejected by the agent (MAYURI-SUPERVISOR) and I came to know that money was not refunded. In turn I was blamed that mistake is with me so they cannot refund amount.But when I questioned regarding options in site, I haven't...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - minute pack

User
 Vikrant Vik Rant on Oct 22, 2014
sir, i had done a minute pack on 15 /10/2014 which i saw at my mobile, that was in 38 rupees =80 minutes for 30 days, but when i activated it, i rechived msg about it that i got 60 minutes, valid for 5 days only. than i called customer care too much time and told them, they told me that after 24 hours it will be updated.than after finishing day 19/10/2014, all minutes are finished, and i did not get extra 24 days vallidity and 20 minutes.than they blocked my number to calling free customer care. i have lossed my 38 rupees, please help me sir, pls... vikrant...9621605760...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - keeping my number 9840460646 under safe custody - reg

User
 doraiswamysitalakshmi on Oct 22, 2014
presently i am in canada and before coming here on 10th of sept I have given in writing to deactivate my no for some time till I returned from my foreign trip. This was done @ chennai, india and immediately my no was deactivated and assured that the no would be kept under SAFE CUSTODY TILL I RETURNED. But this month I have been charged Rs182 and odd for not using the cell from 10th sept AN onwards where as promise was given that every month, only Rs 50 would be deducted. I was not able to open the bill sent to me by email krish4bhel@yahoo.com as OTP was required which is unusual. Since I have deacivated...
Complaint comments Read comments Complaint category Mobile Handsets

Airtel - Post paid changed

User
 manjunath s m on Oct 22, 2014
My post paid planned changed without informing me worst thing ever could happen to anybody. I don't wish to continue with Airtel anymore. I called to customer care people to ask why my plan changed that person is very rude. That call details are below, Raghavendra H S Manger 121 customer care Call ref: 1601245108 I don't wish to continue with airtel Thanks & Regards, Manjunath 09886651220...
Complaint comments Read comments Complaint category Telecommunications

Airtel - Complaint against Airtel employees

User
 ushapavan on Oct 22, 2014
we want to change 9848515157 number as a personal numbr from a company group no. spoke to customer care n as directed went to 2 airtel outlets fr atleast 7times, .but they r so reluctant n sarcastic, that our work is not done.one of the outlets mos reckless was situated in chandanagar.they just spend time over speaking time.anyways ur problem is we got no objection letter from, but they r saying draft should b in other way .how can one demand any person to draft as it is u want? man thing is whether company stamp s perfect r not? is ur employees r so perfect n drafting.finally we want to 1 thing,...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Deduction of unconfirmed amount

User
 yogiraj678 on Oct 22, 2014
Sir, My mobile No. is 9868671071, An amount of Rs 65.00 has been deducted(21/10/2014, Tuesday, 8:11 Pm) by AT AIRINF, by merely removing an advertisement from the Google search home screen, Suddenly a message was pop up and showed you have activated Model video club service, so an amount 65.00 has been deducted (The total prepaid amount that I was). What is this...?????? is cheating to customer...you at least get it confirmed from the customer for any service or account deduction. Why no confirmation even sent to me, that I could stop any service before starting . This is a cheating to customer... Very...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - kyc not submit balance 1000 remains unused + impolite customer representative

User
 dhiru123 on Oct 21, 2014
failed to sumit KYC number disconnected & balance (1000 Rs ) unused. when customer representative impolite extremily ashmed to know that indias leading service providers representative can do this . itas rediculous AIRTELL ...and... Dear Sir/ Madan, I am using prepaid airtell sim with no (+91-8003006678) from last 6 years . and on 19.10.2014 airtell sent me a message to submit id proof with a photo . but I fail to do so due to some reason. On 20 .10.2014 my airtell services is disconnected at 9:30 p.m . next day I went airtell office with documents but they say they cann’t start...
Complaint comments Read comments Complaint category Telecommunications

Airtel - Airtel prepaid mobile falls promotional scheme.

User
 sharmark_2009 on Oct 21, 2014
I am Rajendra Sharma from Jaipur. I am a prepaid customer of Airtel mobile. since past few days, I've been receiving a message regarding a promotional recharge offer from Airtel according to which on a recharge of Rs.12/- the tariff for local calls will be reduced to 30p/min valid for 60days. (PFA for images of the text message from airtel). I was convinced and got my phone recharged with Rs.12/- on 13th October. I got the recharge successful and scheme activation message and my tariff rates were reduced to 30p/min. However, after a couple of days he tariff rates went back to 90p/min. This scheme...
Complaint comments Read comments Complaint category Telecommunications

Airtel - unreasonably deducting the balance

User
 sheehan on Oct 21, 2014
my 2G internet validity was expired on 20 oct 2014.At 12.05 a.m I received a message that a sum of Rs.60 has been deducted from my account.I wish I will allow many of my friend circle and my colleagues not to take airtel connection as the services provided by them are worst and definitely i will proceed to consumers court if the necessary steps are not taken by the company...
Complaint comments Read comments Complaint category Internet Services

Airtel - Money deducted but 3G is not activated

User
 AmitBanerjee on Oct 21, 2014
Kindly note that I have recharge my phone with Rs 251/- for 1GB 3G data for 28 days on 18th October 2014 but found my 3G data is not working although the money is deducted from my credit card. My mobile number is 9748238701 (kolkata circle) and corresponding transaction ID is 028742. I have inform to your executive several times but they are not able to resolve this issue. On 20th October 2014 at 12:54PM I have discussed with Mr. Rahul Maji your senior executive who assured me that this problem will resolved within 24 hours but nothing happen. On 21st October 2014 at 12:45 PM I have discussed with...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Regarding Network issues 3G instead 2G [Resolved]

User
 mahtoraj on Oct 21, 2014
Dear Sir/Madam This is for your kind information that I have changed my plan on 14 Oct -14 from Prepaid to Postpaid before Postpaid I used 3G speed when I was recharge 3G plan but since 14 Oct I'm getting 2G speed insted 3G. While, I have already complaint 4-5 times but my problem has not resolved. I'm very irritate about this. Please look into the matter. Regards Raj Kumar Mahto 9711466225...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - This time worst service provided and totally fed up with this

User
 Shivam_4868 on Oct 20, 2014
Myself Shivam son of Smt. Rekha Sharma. Residence in Ghaziabad. I have an issue/problem regarding my VAS (internet) in my connection/number - 9555355312 My balance was deducted because of my Auto deactivation pack was automatically renewed without any information Infect i got a message from your side a night before auto deactivation of pack that your VAS will automatically dectivate tomorrow Then today when I was checking my balance than i saw that my balance is deducted. And I call customer care number then they said directly that we can't help you And one person or an employee of you...
Complaint comments Read comments Complaint category Telecommunications

Airtel - Post paid to Prepaid issue on CUG plan - Chennai, Adyar

User
 balatg1982@gmail.com on Oct 20, 2014
HiI changed my postpaid plan of another number 9940465581 to prepaid on Aug23rd, 2014 @ Siverline Network Airtel Show room, Adyar, Chennai, Tamil Nadu. I infrom them that I am not getting bill details to my email-id, they told to fill the application form to update my email id (balatg1982@gmail.com). And after that I paid 460/- balance amt and they provide prepaid SIM card and said that it will activate in 3 days and the postpaid will deactivate in 3 days, this what they said to me and I never get my itemized bill details to my email id as well as my postal address.Few days later they call me again...
Complaint comments Read comments Complaint category Mobile Handsets

Airtel - REFUND OF DOUBLE CHARGES

User
 shaji s on Oct 20, 2014
I HAD ON 19/10/14 THRU EASY CHARGE CHARGED Rs 149 FOR INTERNET ACTIVATION. SINCE ACTIVATION MSG HAD NOT COME AND THAT NET CONNECTION WAS NOT THRU, I HAD LOGGED IN THRU YR TOLL FREE NUMBER. BUT AGAIN Rs 149 WAS DEBITED. ON CONTACTING YR CUSTOMER CARE, THEY INFORMED THAT CHARGES CANNOT BE REFUND. THIS IS CHEATING OF PUBLIC. DATA CHARGES FOR SAME PERIOD, SAME CAPACITY CANNOT BE COLLECTED TWICE. REQUEST TO REFUND ATTTITUTE OF CUSTOMER CARE IS HARSH...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - No Broadband/Fixedline Activation Even after they committed

User
 DeepakHasija on Oct 20, 2014
I have applied for a new Broadband Fixedline connection on Sep 30, 2014. I have been told that the tags are not available in my area so they cannot provide new me connection. But I got a call from Airtel on Oct 15, 2014 and I have been told that the tags are free now and I can take a new connection in the name of my firm. Same day Mr. Rahul (+91-7042426493) came to my office and collected all the documents with Rs. 1000/- as the installation charges. On the next day (Oct 16, 2014) I got a message from Airtel, "We have received your documents. Your installation request 28013115 is being processed...
Complaint comments Read comments [1] Complaint category Telecommunications

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