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Airtel Customer Care

Bharti Airtel Ltd

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Phone:Airtel Customer Care Toll Free Number: 1800-103-4444
 Airtel Toll Free Number: 198
 Airtel BlackBerry Service Number: 7070
 +91 96 63 395551
Airtel Money Transactions Code: *400# have a limit of Rs 5,000 per transaction.
Unsubscribe the Airtel VAS Services SMS Code: 155223.

Airtel Head Office Contact Details:
Address: Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II,
New Delhi – 110 070, India
Contact Number: +91 11 46666100, +91 11 42666500
Fax: +91 11 4166-6137

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Airtel Complaints & Reviews

Airtel - Unlimited Night Internet Pack Problem

User
 princeram on Oct 19, 2014
I activated Airtel night Internet pack Rs. 8 for yesterday. According by the plan I should have able use unlimited Internet from 12 am to 6 am this morning. But I am able to use only 25 MB or something. After that data connection not connecting at all. Already it happens for me 2 times before, first I thought it was a network error, but when I asks some of my friends they also told me they are facing exact same problem.Even Customer care persons told me that there is a problem in this pack but not yet solved by the technical side persons yet (I think its happening around one month) and suggests...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Migration from Post paid connection to prepaid

User
 tahmeedr4 on Oct 19, 2014
I got reply from the nodal officer and Appellate Team : As I discussed over the phone yesterday with John Mathew he asked me to visit the Relationship showroom for activation of prepaid No : 9791076889 I went to Purushwakam branch which is Prince Towers Opp to Abirami mega mall I met Mr shalin who is the branch manager .. As Mr Mathew told me yesterday I have to carry 1 photo and Id proof and address proof for converting the same for prepaid connection but he refused to accept and clearly said that already post paid connection has been activated now we cant do anything ... Without...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - AIRTEL delaying intentionally and not refunding my money

User
 Sanjay941985 on Oct 19, 2014
Hi, I used AIRTEL broadband service for 4 and half years. My airtel landline number: 040 40160720. I raised a request to stop my broadband services on 7 Sep 2014. I have done my last payment on the same day. But, my first transaction got failed. After some time, i have done the second transaction and it's successful. Later on i found that money got deducted twice.Below are the transaction ids. My first transaction i.e. Transaction # 907379456 got failed but the amount got deducted. My second transaction i.e. Transaction # 907381017 is successful and amount got deducted again. As i stopped...
Complaint comments Read comments Complaint category Broadband

Airtel - Attitude of customer care

User
 remajith on Oct 19, 2014
I called customer care this morning to verify a number that had come in. After held up by first rung responder for about 10 minutes the call is transferred to a so called supervisor. This supervisor responses in a most audacious and non caring manner called himself Srikumar or Srinivasan... that too after asking him for his name. He sounded sleepy and quote " tell me what do u want" sort of response. The best part of this is he does not ask for the problem rather talks about how difficult is customer care job... Well i am not sure anyone who is responsible in airtel for all the acclaimed customer...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - have been a victim of fraud

User
 amansandc on Oct 18, 2014
MY MOBILE NO.- 9897248233 I CHECKED MY SPECIAL OFFER ON *121#, A SPECIAL OFFER OF RS. 67- 1GB 2G WITH A VALIDITY OF 28 DAYS ATTRACTED ME. TOO I RECEIVED A MESSAGE REGARDING IT BUT WHEN I RECHARGED MY AIRTEL MOBILE WITH A AMOUNT OF RS. 67, I WAS NOT GIVEN THE BENEFIT AS SPECIFIED EARLIER. EITHER COMPANY SHOULD REFUND MY MONEY OR SHOULD PROVIDE ME BENEFIT AS SPECIFIED EARLIER....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Missguided and airtel did not complete the commitment

User
 amar113118 on Oct 18, 2014
Today i did send a sms 154 to 369, and i got the plan for Internet which says 500mb 3g and 500 mb data of 2g for 30 days. then recharge my number with 154 and i god 399mb 3g and 350 mb 2g data for 21 days. if airtel have changed the plans they why they didnt update on their server. i talked with the senior customer care executive Mr. om sharma. who told me that the plan have been changed and airtel will not refund my rest data as per they said in the sms form 369. Mr. om sharma told me that u can use or u can leav the airtel, u can port out. this was the behavior of a senior executive. so i am...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Lot of frustration in converting existing prepaid to postpaid number

User
 Digesh Patel on Oct 18, 2014
Hi all, I am very much frustrated from Cheap Service provided by Airtel. I recommend not to go for Airtel Service. Instead go for Any other provider. I applied for airtel postpaid connection on airtel website then I started getting sms that "your number is converted to postpaid, please constant no: "Some number"". But my number was in prepaid only. Then I contacted that number and then a lady took my address for document collecting. I have given the document from 1 week and still my number is not converted into postpaid. I have called 1000 times to them but still no solution. My Number...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Number not activted and Executive not reacheable

User
 Burhank on Oct 18, 2014
My name is Bruhan and i need help with the activation of my airtel SIM # 998-000-8866 Airtel Executive Mr. Avi came to me and collected the documents for a new connection. It is being almost a week the SIM is not activated and he too is missing. His number is Switch off.His number is 890-590-9016 For first couple of days he was reachable but now he is no more reachable. Please help. My contact number is 9066260393...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - my number is allotted to some one by Airtel. I didnt ask to do so.

User
 goyalvishaal on Oct 18, 2014
I am outside of India and company issued my number to one other person. I am using the same number from last 6 years and also did not asked Airtel to close it. How can that be possible by such a big Company? I am really worried as it is my number from last 6 months with all the important contacts etc stored. This number was the only number that I have. So everywhere this number is distributed by me. I went to the Airtel office and they said that you and the one who got my number resolve the issue at their own. We cant help. I am really worried and also frustrated. I dont know wbt the other...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel Karnataka - New SIM activation issue [Resolved]

User
 vkalasa on Oct 18, 2014
I am Vinaya Kumar, I have Bought a Airtel SIM from a vendor, number(9686985802)on 15/17/2014, I have given my PAN CARD as ID proof, but yesterday I got a message to my contact number content below airtel activation update: Request no. 266260351 has been booked for mobile no. 9972181177. For further update, SMS STATUS (mobile no.) to 121 (airtel mobile) or to 9650096500 (other mobile). also today i got one more message Namaste! 4G GPRS without Video Call 5 GB 4G LTE Free (After 5GB, 100 percentage Free) - KK Basic Service 4G Dongle Cost recovery with 12 month lockin charges...
Complaint comments Read comments Complaint category Telecommunications

Airtel - online bill paid but till no confirmation received till date.

User
 aroush on Oct 18, 2014
Mobile No. 9831058875 and 9831089294 I have paid the bill amounting to Rs. 112/- for each mobile on 17/10/2014 at about 08.44 AM from my card and my bank has confirmed the payment but the airtel department did not confirm till date, so kidly send the confirmation immediately at my another No. 9831057647....
Complaint comments Read comments Complaint category Real Estate

Airtel - Harassment from an unsolicited number

User
 koti518 on Oct 18, 2014
Hi My friend is receiving call from a stalker since 2 months and he is being very abusive on phone and calls in the night when he is drunk along with his friends. The mobile number is: 8008344054 . Please take action against him. Thank you for your help in advance....
Complaint comments Read comments Complaint category Sexual Abuse

Airtel - Fixing of Connection to the landline phone - My Account No.12992869

User
 K.RAGHAVENDRAN on Oct 18, 2014
Dear sir, I have been your customer for the last ten year. My computer modem is in one room and the telephone connection is in another hall. At the time of installation the wire connection was covered with plastic patti by your company. Now recently, I contacted your office and informed them to remove all the line since I am going to repair my house. For that your engineer has told me, over PHONE ITSELF WITHOUT COMING IN PERSON TO MY HOUSE, to remove all the connections by myself and assured to give connection when the repair is work is over. When the repair work is over in the last week,...
Complaint comments Read comments Complaint category Broadband

Airtel - Refund Connection Amount

User
 plckiran on Oct 18, 2014
I have Registered for Airtel Broadband new connection on 12/09/2014. 13/09/2014 i have received connection request number as 27082905 via SMS. on third day i called their customer care regarding connection, they said due to some technical reason they cannot provide me broadband connection, then i asked them to refund the amount, all this conversation was via phone. On 24/09/2014 i wrote an email to 121 service stating to confirm that they are going to refund the amount. Surprise .. They did not initiate the refund process. First thoughts, if I don't write them, they would have consumed...
Complaint comments Read comments Complaint category Broadband

Airtel - Mentally Harrasment

User
 hitesh.gohil123456 on Oct 17, 2014
Totally cheap company, received unlimited message from CB regarding new song 578785, without activated any plan sms pack, they deducted amount from the balance. no response getting form customer care executive, hundred times made a call regarding this....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - lost secret code

User
 ziafeeq on Oct 17, 2014
have purchased airtel Top-Up Recharge of Rs. 10/- while scratching it, i have lost some digits of its pin number, please send me its recharge pin or recharge my mobile number, i am sending you details of top-up card. Serial No. :- 1551407009353005 Secret Pin :- **38299108530129 My Mobile No. :- 9944355606...
Complaint comments Read comments Complaint category Mobile Handsets

Airtel - poor cell signles at my home

User
 vijay1252 on Oct 17, 2014
Dear Sir im md ayas staying at new mallapally at nampally .at my home no signles for airtel network .so many times i complaint to the ur custmer care no one will be respond to my complaint. so please do the need full, and increase the frequency of ur network at the new mallapally location near ghatala majid please do the need full previously it was good...
Complaint comments Read comments Complaint category Telecommunications

Airtel - Airtel Postpaid bill issue

User
 jayeshchauhan0111 on Oct 17, 2014
Earlier i had a Plan of 375, in which i had 1 GB 3g data usage free. I got a call from Airtel Customer care, that you can change your plan to 450, in which you will have 2 Gb data . So i later verified this with Airtel Customer care and changed my plan to 450. Now i have received a bill of 1400 in which my rental is 850.: I.e: 375+450 + Taxes. They are fooling me saying. that u changed your plan by removing the 1 GB data that u already have in 375 to 850.. Please someone explain.. if i wanted 2 Gb data, y would i opt for 850 rental, when i can have this with 375 + 300 for extra 1 GB???? Airtel...
Complaint comments Read comments Complaint category Telecommunications

Airtel - Regarding irresponsible behaviour of Airtel representative

User
 Manoharji on Oct 17, 2014
I had installed Airtel Broadband service in my home in Indore on 13th September 2014 through Airtel's representative Mr. Sachin Mobile No. 9755441700. Since then I have called him on a number of occasions to sort out the problem of non-availability of STD services on my phone, but he is not responding and he is not attending to my phone calls. Manohar Payak 07314077098...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

Airtel - About Deduction of Balance in my Prepaid Account

User
 akhil_2405 on Oct 17, 2014
Dear Sir / Madam i have an airtel prepaid connection (9981524005) since 6 years, i have not subscribe any value aided service, or not downloaded any game, or not purchase any game with my mobile from 6 years, on dated 16/10/14 time 7.31pm i have received a massage that "your key code for prince of persia is 12345 and my balance was deducted Rs.50.00 when i was not done any call & sms & not send any request about this, how can it is possible ? then i was call customer care & he says i have subscribe a game but reality is i was not done any work about this. Third time from your side...
Complaint comments Read comments Complaint category Mobile Service Providers

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