Airtel Customer Care

Airtel Customer Care

Bharti Airtel Ltd

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Phone:Airtel Customer Care Toll Free Number: 1800-103-4444
Airtel Toll Free Number: 198
Airtel BlackBerry Service Number: 7070
+91 96 63 395551
Webpage: www.airtel.in
Airtel Money Transactions Code: *400# have a limit of Rs 5,000 per transaction.
Unsubscribe the Airtel VAS Services SMS Code: 155223.

Airtel Head Office Contact Details:
Address: Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II,
New Delhi – 110 070, India
Contact Number: +91 11 46666100, +91 11 42666500
Fax: +91 11 4166-6137

Airtel Postpaid Airtel Prepaid City

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Satisfactory Rating
1%
Complaints
20265
Resolved
120
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Airtel Complaints & Reviews

Airtel - Long delay in Shifting of Broadband Connection

User
 mvramsubbu on Sep 3, 2015
We had applied for a shift of broadband connection from T.Nagar to Nelson Manickam Road which lies just 3 kms and both locations come under same exchange. The shifting request was initiated on Aug 7, 2015 but till today (Sep 3, 2015) we are waiting for the connection at new location. here is the latest mail from Airtel From: 121@in.airtel.com [mailto:121@in.airtel.com] Sent: 02 September 2015 15:41 To: ram.mv@rediminfo.com Subject: RE: [|BAL|Ref19549036|] SERVICE REF NO: 58378074 (04442186945) Dear Ram, Greetings from airtel! This is in reference to your email regarding delay...
Complaint comments Read comments [1] Complaint category Broadband

Airtel - Wrong Billing

User
 KashyapM on Sep 2, 2015
I had a mobile post paid connection (9820218249) with Airtel and converted the post paid connection to prepaid connection by making cash payment in full (in fact I made excess payment) by visiting their gallery (as confirmed by their executive). Post this the connection was converted to prepaid connection. Now after a month, they call me and tell me that there is an outstanding of 10, 000/- odd on my account now. This in incorrect....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Wrong billing

User
 Edward Vajravelu on Sep 2, 2015
1) The billing was 17th to 16th until June 17th. 2) There has been one week billing between 17th June to 22nd June 2015 For the billing cycle 23rd June to 22nd July – My bill says I consumed 9.8 GB – This is accurate 3) For the billing cycle 23rd July to 22nd August – My bill says I consumed 5.5GB But on 4th August it was reported that I already consumed 10G and my speed was dropped down to 2G 4) I was forced to buy smart bytes for this billing cycle. On 24th August after 1 day into the billing cycle again they are telling I consumed 10G – This is completely wrong. 5) Everytime...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Internet network

User
 ambrin vora on Sep 2, 2015
My mobile no. is 9601692704 i had an internet network problem. i called to the executive on 198. that executive talked very rudely, he ustomer he should completely misbehaved. i dint at all feel that you guys are interested in customer service. when i made him realized that i am a customer and he should not talk to me like that rather provide me answer that satisfy my query he disconnected my call....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - No 2g signal in city center but why they are telling airtel at 4g ?

User
 akhilesh bavana on Sep 2, 2015
I complained no of times there is no full signa to make a call or recive a call at city center, airtel haven't rectified but they are telling 4g and they are challnging about internet i am challenging to airtel if you make a call from my house with get quality conversation ? No never, they are showing just address : 9-5-17/1 peethalavani palem, pithapuram colony, madhilaplem vizag 9966816888...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Airtel Fixed Landline cheat

User
 sanjeeviram on Sep 2, 2015
Hi, I have applied for Airtel fixed landline connection (Booking No: TNPC385285) on 28-July-2015 to the number 9840022123. Still now there is no response from Airtel. I have called the executive, but there is no proper response.I called Customer care and got details as they didn't submit the application still. I am really disappointed by airtel and their service. We think they did personal expense in our cash. The Executive and Manager are planned and going the business to get the amount from people for connection and using for their personal use. Why Airtel giving dealership to these...
Complaint comments Read comments [1] Complaint category Broadband

Airtel - Worst mnp service

User
 06abhaygupta on Sep 2, 2015
I tried porting my number from airtel prepaid (Up) to airtel prepaid and postpaid 6 times. Not a single success. They have customer care but they don't care. We can't contact them and they say they will resolve issue in 2 hrs. What a joke. They will not help even in 2 weeks. They have the best network but worst service. They should sell their company to vodafone who at least have good customer care....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel Internet - My balance deduction.

User
 sateesh datla on Sep 2, 2015
I have raised two complaints with Airtel (3 days back), But no reply. reference no. is PR083000166 reference no. is PR083000161 very bad service, due to this i want to change my number and my family members number to other network(total 4). Network service is good, But Customer service is very very bad. find the attached proof. Regards, Sateesh....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Request to block sim

User
 Jayameenakshi on Sep 1, 2015
Dear Sir/Ma'am My name is Jayameenakshi Venkatraman. I am a student at IIT Kanpur. My phone was stolen from IIT on September 27. I would like to request for this sim to be blocked. My number was 8953435758 and it was a pre-paid number Thank You...
Complaint comments Read comments [1] Complaint category Telecommunications

Airtel - Full talktime Recharge amounts are fake in portal

User
 vidhiya_dhayu on Sep 1, 2015
The filtering for recharge is not as per mobile number provided. In website they are providing different data for full talktime recharges, but if we do, they are telling that is not applicable for your number. When we contact customer care, they are telling only through mobile you can check and recharge, then why do they want to use a website for recharge????????? They are indirectly grabbing the money from us telling the name of technical issue Such a website challenges for fastest network, but why cant they do challenge for not giving such money grabbing methods like this... very bad.....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Regarding allocation of my mobile number (9740033110) to someone else

User
 mail4aksingh on Sep 1, 2015
I have been using my mobile number 9740033110 for past 7 years (4-5 years as post paid and last 2 years as prepaid number. Actually I converted to prepaid number as I was traveling out side India. I was keeping my number by recharging or using active and it was active till May-June 2015. Recently when I inserted the sim it showed inactive. I visited to one of aitel relationship center in Pune (MH) to activate the number with all the proofs (ID and address proof) I came to know my number is allocated to some one else. My point is how come in this much short duration you can allocate my number...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Recharged to wrong mobile number

User
 Prakash Deivakani on Sep 1, 2015
I have mistakenly recharged Rs. 1555 to 9597725205 instead of 9597726205. I've called customer care and they couldn't help. Date : 2nd Sep 2015 Recharged through Paytm Order no 1194045108 DC Transaction No 201509027316592 Please revert the transaction and recharge to my number. Thank you....
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Airtel - No Network

User
 mahafil aroj on Sep 1, 2015
Der sir I am live in Village -Dubapara, Po-kazipara, Ps-Raninagar, District -Murshidabad, WB, Area Pincode-742306. I have daily network problems.Network are also running, not fixed.It is 1-3bar on mobile, no full network at.I am many informed in costumer care. So I am in problems call&Internet. Please solved the problem, Or I go to other provender....
Complaint comments Read comments [1] Complaint category Products & Services

Airtel - 4g/2g net and mobile coverage

User
 amolgayakwad on Sep 1, 2015
Hi, My name is Amol Gayakwad, I have purchased new sim of Airtel a month back approximately. From last 15-20 days I am complaining that there is no/less coverage to my place to customer care. They are simply assuring me that within 2-3 days it will be resolved. I stay in Kalewadi one of most crowdy area in Pune still facing such issue with such big brand. Today height is they have told me that your complaint will be resolved in few hours but still nothing happened yet. And someone among-st them told me that there is no 4g lauched in Pune yet. Isn't it outrage. Anyone please do needful. I...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Delay in the process and even unable to track the status.

User
 vijaymashu on Sep 1, 2015
On dated 12th or 13th of august: I got a call from Airtel personal (name-neha, contact. num.: 9599294742)to port my airtel himachal number 9816796484 to airtel Delhi. she offer me some schemes like My plan, as well. then she ask me to submit the id proof and passport size photo and also ask for Unique Porting ID. I submit the Photo and Identity Proofs online by e-mail and also forward the sms of unique porting id. they told me to deliver new sim of Airtel by 19th of August, but still i am Waiting for the New SIM and they have already stopped the services of my old SIM. and now the situation...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Regarding Excessive postpaid billing

User
 rochan on Sep 1, 2015
I have been using my number in Vodafone & then ported to airtel for a better plan (for around 3 years now). My 80% usage is in roaming condition right from day 1. Initially I used to get bills around 1000-1400 rs then it moved to 1800-2000. But all of a sudden in the past six months I have got haphazard bills like 3900, 4200, 6000, 6500 & so on with the same amount of usage I experience. I feel this records are fake & the bills generated are not genuine. A severe action needs to be taken for vague post paid bills. I have paid all the bills just because my number is circulated everywhere and don't...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Poor Service Delivery from Airtel, An year old issue not solved.

User
 Reji Babu on Sep 1, 2015
I am holding Airtel mobile sim since 2004 and past one year I have an issue with the number and serveral complaints given and not received any solution so far. Everytime when I give complaint they will create the complaints their own and not the complaint what I am giving and later message will receive problem solved. ref.60901920 and 64449774. both ref.numbers they have created their own complaint reason, not what I have given. and there are few more complaints I have given directly to their airtel shops(Indira Nagar(Bangalore) too(even written complaints in their register), but no positive responses....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Recharged with RC296, got 3000 A2A minutes instead of 3000 local mobile minutes

User
 archan kumar on Sep 1, 2015
I have recharged my airtel number with RC296 online but as per the data mentioned on Airtel website i have to get 3000 local mobile minutes but instead of this i got 3000 A2A minutes. the proof is as shown in image it clearly mentions customers will get 3000 local mobile minutes, and they have no where mentioned On-net or A2A (Airtel to Airtel). Does airtel faking recharge vouchers to customers? These are my complaint numbers. no response from airtel customer care afterwards. Telecaller given this number : 10830685955 Online complaint registration number : PR083000141...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Data connectivity issue

User
 Nikhil Sk on Sep 1, 2015
A total and complete lack of Consistent data connectivity observed in my airtel sim. Frequent disconnecting of 3G data services in between the usage causing me to lose work and this behavior is observe in places with full range. I have registered multiple complaints, and not only has this issue been resolved but its gotten worse. Now I hardly ever get 3G data and also this inconsistent behavior is found in 2G connections as well. Also I am unable to get any data in places where I used to without much problerm. The service from the company regarding the same can only be said as poor to abolutely...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Sim Not Activated for 2 weeks | Postpaid Corporate

User
 vivek454 on Sep 1, 2015
Raised a request for MNP on August 14 for a new postpaid corporate connection (8880527XXX Bangalore). Received wrong SIM card once and a sim with some technical issue later, then I had to rush to a store only to replace that sim with a new one for some additional charge. My old sim doesn't work and airtel doesn't seem to be responsible enough to port my number to their network. I am without a working connection from past week. Worst experience ever, even before becoming a customer....
Complaint comments Read comments [1] Complaint category Telecommunications

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