Airtel Customer Care

Airtel Customer Care

Bharti Airtel Ltd

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Phone:Airtel Customer Care Toll Free Number: 1800-103-4444
Airtel Toll Free Number: 198
Airtel BlackBerry Service Number: 7070
+91 96 63 395551
Webpage: www.airtel.in
Airtel Money Transactions Code: *400# have a limit of Rs 5,000 per transaction.
Unsubscribe the Airtel VAS Services SMS Code: 155223.

Airtel Head Office Contact Details:
Address: Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II,
New Delhi – 110 070, India
Contact Number: +91 11 46666100, +91 11 42666500
Fax: +91 11 4166-6137

Airtel Postpaid Airtel Prepaid City

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Satisfactory Rating
1%
Complaints
19818
Resolved
112
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Airtel Complaints & Reviews

Airtel - Delay in deactivation & penalty for their delay

User
 jkumarkb123 on Jul 28, 2015
Dear Sir, Myself Jayakumar from Bangalore, I am facing deactivation issue for 4G LTE number 9880178787. I have given a request to convert this connection from post-paid to pre-paid on 21st May by paying all the dues till that time. I have been told that it will be done within 48 hours, but they never did that on time. They were ignoring my calls and mails with the clear intention to delay the closure. After many follow-ups via mails and calls, they finally did so on 1st of June. I thought the whole issue got resolved and I was not using this connection since then. Now for the past 5 days, Airtel...
Complaint comments Read comments Complaint category Broadband

Airtel - Lost Data and Talk Time with minimal use

User
 pkathait on Jul 28, 2015
Incident Date:- 27-July-2015 Client Name - Praveen Kathait I am writing this complaint with deep dissatisfaction and frustration. I am using Airtel Prepaid mobile number and till yesterday I had around 500 MB of 3G data and around 220 Rs. of Talk Time in it. Evening around 8 pm I used I mobile internet for an hour without browing any heavy site and download. After 1 hour net stopped working and I found that I mobile ran out of balance all my 500 MB data was consumed as well. Upon calling Airtel customer care I didn't got any valid justification and they were trying to mislead me with some non...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - No Response from Airtel Nodal and appellate officers for New braod band connection

User
 surendhar raja on Jul 28, 2015
i have applied & Paid Airtel broad band connection onine on 20th Jul 2015. Till date there is no response from Airtel representsatives. Whenever i call them they are saying Tomorrow we will call and confirm you for connection. i registered complaint through Customer complaint mailsas below appellate.ncr@in.airtel.com nodal.southabts@in.airtel.com Alteast Nodal guys replying will resolve in 4days but 8days completed. Appellate respresentative not even replying to the complaint registered through mail. I need the connection or the amount need to get repaid immediately. atleast i can...
Complaint comments Read comments Complaint category Internet Services

Airtel - Charging more amount for call then TRAI norms

User
 manumaxma on Jul 28, 2015
I'm Manoj kumar my mobile number is 9894830470. I'm charging Rs.2 paisa/sec (i.e) Rs.1.20/minute for every local calls. TARI has slashed mobile call charges on April 9, 2015 reference link http://www.thehindu.com/business/Industry/trai-slashes-ceiling-tariffs/article7085527.ece, but still Airtel is charging higher rate without following TRAI norms. not only call charges SMS also charging Rs. 1/ Sms. As per TRAI norm telecom operator can charge maximum Rs. 80/paisa for roaming. for non roaming it will be even lesser price only.. For SMS Rs. 25 paisa/sms but Airtel is charging Rs.1 for SMS. It...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Recharge done for wrong number

User
 nideesh manian on Jul 28, 2015
I am a regular customer of airtel for past 9 years. I hope you would be able to resolve my request. I did an online recharge from airtel.in, The recharge was done for an amount of 599 (10GB 2G plan). The recharge was intended for “9567456410”, but instead it went to “9567465410”. Is it possible to cancel the recharge. The recharge was done using my credit card. Transaction ID is 208972. Thanks Nideesh 9567456410...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Worst net speed

User
 B Sarvanan on Jul 28, 2015
I got the net pack on your airtel at 154 Rs 1GB 3Gdata...Previous it was very good...But for this month the speed is very worst..Can you pls tell me the reason for this

My number is 8147947394
B.Saravanan

Pls refund my amount otherwise i will cancelling your service sure...
Complaint comments Read comments Complaint category Mobile Handsets

Airtel - Internet recharge

User
 lakhan khandelwal on Jul 28, 2015
Sir i check offer from *121*1# which is airtel my offer enquiry. . There is given that in ₹46 you get 500mb 2g data for 14 days. But when i recharge by ₹46 i got 130mb 3g for 4days. . . And when i called costumer care they told we can't do anything and talk very rudely. I want my money back or my 500mb....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Issue with Deactivation

User
 Nikhil KM on Jul 27, 2015
Dear Sir, Myself Nikhil from bangalore, am facing deactivation issue for airtel number 9741155021. Problem with this number is since April 2015. I'd to pay a outstanding of 3000, inspite of not using number for over a month. After clearing the outstanding i was told the number would be deactivated within 24 hours, but they never deactivated. All my efforts to deactivate were ignored. Now since 3 days Airtel sales department are calling and harrasing me to pay 2800 due for the same number. Am fed up with the whole issue. I would request you take a swift action against Airtel. Regards Nikhil...
Complaint comments Read comments [1] Complaint category Broadband

Airtel - Unsuccessfull recharge

User
 ummey salma on Jul 27, 2015
my last 2 online recharge was unsuccessfull through mobikwik mobile app. 1. First recharge on 10/7/2015 for mobile date for amoubnt of RS.95 and 2.second recharge on 12/7/2015 full talktime of RS.200. AMOUNT IS DEDUCTED FROM MY ACCOUNT BUT NO RECHARGE DONE. I contacted Airtel customer care, they said after 10days my amount will be credited to my account but still no update on this.. i need my amount RS 29s immediately ASSIST ME ASAP. Date Description Credit/Debit Amount 12/07/2015 12:36:11 hours Recharge 9945872692( Airtel ) via android Transaction Id EN152202660 debit 200.0 Invoice 12/07/2015...
Complaint comments Read comments [1] Complaint category Other

Bharti Airtel - Airtel is blocking my One time Passwords sms on my mobile

User
 pitabaspatnayak on Jul 27, 2015
I am having problem with receiving OTP messages for - Online Wallets, Email Logins etc. Banking messages like balance enquiry, ATM withdrawal or Internet banking messages. Also some OTPs are coming very late which is no use. ( Because OTPs are valid for 10 Min) I Complained on Airtel Customer Care ( Dated 27.07.2015 & Customer care Executive Name - Anjum Ansari ) and they said de register your DND (do not Disturb) application. Since these are not Promotional/advertisements SMS how can airtel stop delivering these sms. From last 3 to 4 years I activated my full Do not Disturb Service and never...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Call drop

User
 ajay11yash on Jul 27, 2015
My mob no 9893554038. Is post paid no it is using last 7 year.last 3 month in my residance area call drop pronlem.i had complained many time to sevice provider airtel but no action taken. Iam continue paying my bill.pl take need full action....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Bharti Airtel - Un due data charges of rs. 814 / - + service charge ask to pay on my mobile no. 9601136228

User
 goel14feb on Jul 27, 2015
Dear sir / madam,

This is bring to your kind attention that under named is the customer of bharti airtel ltd. Since last more than 10 years and having a post paid mobile no. 9601136228.

Yesterday, i have received my outstanding bill of rs. 1635. 21 against above mentioned mobile number out of this the service provider has charged rs. 814. 71 + service tax for excess data usage, which i have not used.

Further, i have given complaint trice to the service provide e - mail id i. E. 121@in. Airtel.com to provide usage details (Particular for the charges...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Deactivate hot chillies service

User
 ram babu pateriya on Jul 26, 2015
I am prepaid airtel customer owning no 9829358920.l. immediately i got a message from last two years Hot Chillies service has been renewed and you have been charged Rs 35.0 from your aitel mobile a/c. I dont know without my concern how can they deduct.please deactivate above services immediately....
Complaint comments Read comments Complaint category Mobile Service Providers

Purnima Sen - Detection of money with out renewal of internet connection from my prepaid cell no 8968332139

User
 j p sen on Jul 26, 2015
Dear sir 26. 7. 2015
We need back our recharge money which has been deducted by air tel with out our concern. It has been happen many times not with me but with other customers also. May be as a company your intention is good for customer but service has a big fault.
We have your prepaid no 8968332139 since many years. We taken net in month of may for one month only no renewal has been ask from air tel to us and money has been deducted today rs 298. While we put the money to recharge our phone. I need a solution immediately or i have to go whataps to inform this cheating to my group...
Complaint comments Read comments Complaint category Mobile Handsets

Airtel - Deactivate hot chillies service

User
 ram babu pateriya on Jul 26, 2015
Sir, i have send so many times sms stop to 155223, for deactivation from my mobile number 9829358920 but still services of hot chillies not deactivated by airtel. Again and again daily messages received as per detail "hot chillies service has been renewed on your airtel mobile@rs35. 0 for 7days. To deactivate, call or sms stop to 155223".
Therefore you are requested to deactivate immediately of above services
Thanks in anticipation....
Complaint comments Read comments Complaint category Products & Services

Airtel - Airtel number lost

User
 bharat.gu786@GMAIL.COM on Jul 26, 2015
Sir,


I would like to inform to you my no this 8130509853 has been lost so due to lostness i want block my sim so please do from you self


Thanking
Faithfully

Usha devi
Trilok puri street no - 2 house no 181 - 182
Delhi 110091...
Complaint comments Read comments [2] Complaint category Mobile Handsets

Airtel - Fake call asking for bank details

User
 pujz66 on Jul 25, 2015
Got a fake call from this number 08809661829 asking for atm card details as according to him my card has expired. Please block or take action against this number so that his motive is not fulfilled. I searched on internet, this person has been calling people since 2014 and still not caught....
Complaint comments Read comments [3] Complaint category Banks

Airtel - Lost mob

User
 amaschatak on Jul 25, 2015
I have lost my mob and realized about 23. 18 when i came back home and i was trying and trying to call airtel to inform but never answered my call even after trying 1 and 1 / 2 hour.
Its so annoying that every time i have to go through so many stupid repeated options which was unnecessary for my needs....
Complaint comments Read comments [2] Complaint category Mobile Handsets

Airtel - Airtel dth not rechareg

User
 bhagwati2360 on Jul 25, 2015
My amount 340 rs was debieted in my account transation id dsbi 3920547110 igoakdhrto transfer to 3199603162095 but my dth not recharge i called customer care of airtel dth but they replied not recharged by bill desk.Com so make arrangement to recharge recharge time and date 12:48 and 23/07/2015...
Complaint comments Read comments [1] Complaint category Satellite, Cable DTH TV

Airtel - Delay In Activation Of Service & Poor Customer Care Service

User
 Dhanesh ES on Jul 25, 2015
I Dhanesh ES is an airtel customer for the last 8-10yrs, My No: is 9746627856. I haven't got any offers from airtel until now but I am not bothered about that because I have been using A2A 10ps/min packs offer for the last years for reducing my call rate to airtel numbers. Last week after talking with the airtel customer care executive I recharged my mobile with 148 rps for getting the A2A 10ps/min offer for my number.. instead of that offer what i got is Data pack. I have already talked with the airtel customer care executives, senior executive officers and got fed up with their way of resolving...
Complaint comments Read comments [1] Complaint category Telecommunications

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