Airtel Customer Care
Bharti Airtel Ltd.
Customer satisfaction rating: 15%
Submit a Complaint
24857
COMPLAINTS

Airtel Customer Care

Bharti Airtel Ltd.

TwitterFacebookLinkedInGoogle+Youtube
Address
20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
727
406

Phone:
Phone:
358
217
+91 11 4266 6500
[Head Office]
170
128
+91 11 4666 6100
[Head Office]
96
88

Additional info
Customer satisfaction rating
15%
Complaints
24857
Pending
10267
Resolved
1611
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Airtel related photos (1652)

Complaints with pictures are more trusted and informative    View all

Airtel Customer Care related pictures (1652)

Airtel Complaints & Reviews

Sort by:

Airtel — Fake special offer told for portin in airtel

 sanketgour on Aug 30, 2016
My name is Sanket Gour, i have port my number from vodafone postpaid to Airtel.!! At the time of porting airtel executive told me, i will receive special offer "500MB 3G data" Free for six moth and after activate the sim they told me wait 2-3 days you will receive the data.!! But now 1 week completed but not received any data and when try to contact with that executive, she's only give fake response. Now i am fade up..!! I think Its my big mistake i have ported in airtel!! No one solve my problem, customer care told to contact executive who give me sim and executive told me contact customer care....
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — Airtel data internet related problum

 vickey4003 on Aug 30, 2016
Sir internet ka bahut problum hai mere are me 3-g network to bilkul hi ni ata or 2g bhi thik se nahi chalta kabhi chalta hai to kbhi ni chalta bar bar retry krna prta hai bhut bar complain krne ke bawjood bhi koi solution ni hai pls solve this network problum as soon as possible
NAME. VICKEY SARKAR
LAPANGA COLONY
RAMGARH
JHARKHAND
829105
Mob no 7481832536
Contact me on 9709187836...
Complaint comments  Read comments [8]Complaint category Mobile Service Providers

Airtel — Harassing calls

 Zen Dla on Aug 30, 2016
I am doing complaint on behalf of my female friend. i you take a look at this number 9794090956 it had called her more than 100 times she has recored her voice also, the person muslim and called her to convert and marry her otherwise he will keep calling.plz do something . if you look at the call details of that number 9794090956 you will come to know....
Complaint comments  Read comments [7]Complaint category Unsolicited Phone Calls

Airtel — 6 month pack for Digital TV paid Rs.1158 and paying monthly minimum amount 200.

 rajeshvijayakumar on Aug 29, 2016
I had recharged my Digital TV for Rs.1158 (Six month Pack - South Max Tamil SD Pack) on 07, June, 2016. So, Its validity expires on November 07, 2016. They suddenly blocked my dth service and asking to recharge for Rs.200 as minimum recharge to reactivate service. As I'm a common man earning hard to survive, how can they steal from me.

Contact Details : 9731006566
MailId : rajeshvijayakumar.bills@gmail.com...
Complaint comments  Read comments [4]Complaint category Unauthorized charges

Airtel — Wrong Commitment - Customer ID : 3013864673

 Pradeep247 on Aug 29, 2016
Airtel Representative called and said since my digital tv account is not recharged for few months there is an offer on my account. I will have to recharge for 1285 to get one year subscription for my existing package. Within 30 minutes i did the recharge and the offer was not activated, post that i had to call customer service to get the offer activated which took another 48 hours. Without my knowledge the existing package was removed and they changed a different package.

Now customer service is stating that the offer is not valid for the current package and would be changed to a...
Complaint comments  Read comments [6]Complaint category Satellite, Cable DTH TV

Airtel — Cheating in My airtel apps by giving fraud offers

 Sajay Joseph on Aug 29, 2016
Today i installed my airtel app in my moms mobile and i saw a notification in offers it was showing for 298 recharge 3 gb data. No terms and conditions show in application.So i recharged through net banking and after recharge i got a message your number has been recharged and 1.5 gb has been credited. I got shocked and i called customer care and one lady picked up and she told me that other 1.5 gb is for night usage. I told i don't want 1.5 Gb for night usage i'm not a night user other wise you should have shown your terms in recharge window.She disconnected the call. Again i called their customer...
Complaint comments  Read comments [6]Complaint category Mobile Service Providers

Airtel — Change of prepaid connection to postpaid connection

 dhanalakshmi92 on Aug 29, 2016
Hello team
I wanna change my airtel prepaid connection to postpaid connection... My number is 8754451630.. I submitted my plan details in airtel app and i received a call from your side... Am residing at mugalivakkam chennai.. The executive who spoke to me told that there is no postpaid connection feasible for your area... I can't clearly get what she said as i was driving... I need to know why i can't get a postpaid connection......
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — Not getting signal

 999deva on Aug 29, 2016
Sir I am leaving in denkanikotta sir not getting a proper signal inside my house sir but the tower distance from my house is with in one kilometer sir.and so many people are suffering from this problem sir in my area are my college students sir they are desiged that they going to another network sir so we request you sir please check our tower network and repair it soon sir...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — Land for tower installation

 prajams on Aug 29, 2016
I would like to put your kind attention on the above mention subject,
As we would like to put tower on our plot in kodipalya, near sridhar gudda, kengeri, bengaluru. The plot is measuring 1200 sq. Ft. Corner site. About 1.2 kms from kengeri bus station.
Hope to get your early response. The location where we would like to
Place tower can be audit and verified by your technical staff as and
When required.

Regards,
Prasanna y k
Bengaluru,
Karnataka
Ph. : 9535611885...
Complaint comments  Read comments Complaint category Telecommunications

Airtel — Unable to make calls while on international roaming

 hsrjee on Aug 29, 2016
Hello,

I have logged a complaint around 3 months ago with airtel as I am unable to make phone calls whilst on international roaming - no resolution yet and not even a response from Airtel from last one month. My number is 9993495916, please can you look at the history of calls logged and revert urgently.

The only network which allows to make calls from South Africa on airtel sim is MTN while the same has been blocked on my sim as I am able to latch on other networks, but not on MTN 2g, 3g or 4g.

thanks,
H...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — We are facing network problem in our area

 raj09mu on Aug 29, 2016
Hi, this is rajkumar.
We are facing network porblem in our area. When ever we need to talk we have to come out of our house. That to we are located in first floor with good open space. Kindly rectify the problem
Note. We would like to provide our own residential roofed scape on 4th floor space 20 ft*20 ft for tower installation.
Kindly contact for details.
Koramangala 1st block jakkasandara bangalore - 560034...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — Online recharge not done

 Laxmimaya on Aug 28, 2016
My under mentioned concerned is not resolved till now."I have done recharge of my phone no.7073855654 with rs 2000.txn Id 596604 dated 31jul 2016 through airtel app. But my recharge not done and amount has been deducted from my account.I have contected four times on 121 to customer care on phone.but till now my money not refunded to my account.every time they tell that your money will be refunded to your account. But very sorry to say that till now my money not refunded to my account .please do needful....
Complaint comments  Read comments [1]Complaint category Online Shopping

Airtel — Refund of money against data recharge

 anjub.sharma on Aug 28, 2016
I did online data recharge on 30th july 2016. Amount of rs.299 was deducted from my account and later i received a message of recharge failed. I called to customer care of airtel they assured me that amount will be refunded back to your account with in a 10 working days but it didn't. Now i am asking for refund then they are denying. On the same day i again recharged my mobile with rs 299 and it was successful. But the previous one was not one. They are saying that both recharged were successful. I asked them why you have assured me for refund you should tell me that "please wait for some time it...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Airtel — 4G Airtel Home wifi

 Sheetal Vedi on Aug 28, 2016
My Home wifi / dongle number is 8800900668 and per Airtel this is activated on 26th of August and should be running (by now at least) but this poor thing is unable to recognize “NETWORK”. I have been calling customer care but they are unable to help, they just escalate the matter (in their dreams). Airtel customer is care is pathetic they say that it will be resolved within 18 hours but nothing happened. I got the sim replaced as well but still its not working.

I have three corporate postpaid connection and they working fine, I have no issue with them. But Home Wifi was surely...
Complaint comments  Read comments Complaint category Telecommunications

Airtel — Balance deducted without any confirmation

 ajay king on Aug 28, 2016
Sir i am a airtel user and on 22 august 2016 airtel deduct 50 rs in my account without any confirmation i also called costumer care but they not given resolution what is this
When i not used any extra service from airtel then why i pay
Plz return my 50 rs balance in my account i not used any service after this company deduct balance and not given resolution

My airtel number 9319498811
Altarne contact nu. 9457777505

Plz. Contact on altarnet number...
Complaint comments  Read comments [1]Complaint category Telecommunications

Airtel — Poor service and your airtel executive staff insulted me

 Robin Tauro on Aug 28, 2016
Respected sir,
My name is robin tauro and I visited 4bungalow store at 6:20pm on Saturday Aug 27 2016 for new postpaid connection. The moment I entered store some of the executive are free but nobody attain me, after looking here and there I headed towards the pos and I removed the token. I took my token time 6:31 pm and I got attained by your executive after 25mins thought they were free and sitting on the chair and talking to the colleagues. After requesting by me to one the executive, she diverted me to his colleagues, and that guy (airtel executive) just waived hand and said no and...
Complaint comments  Read comments Complaint category Telecommunications

Airtel — Not providing connection

 amangrewal5 on Aug 28, 2016
Bharti airtel executive came and collected money from me when i informed him that there is no feasibility for the connection at my place, but the executive Mukesh, (9958026206) came running to my place on 20.08.2016 to collect the documents and showed me pictures of the dp box saying that there are two slots and I will provide you connection on 21.08.2016, I also received a confirmation message from airtel that my connection will be activated with 72hours so i got my other working broadband disconnected as I wanted to use airtel. And this guy stopped answering my calls and on 24.08.2016 I called...
Complaint comments  Read comments Complaint category Internet Services

Airtel — Affix a airtel tower

 krishna_krish01 on Aug 28, 2016
I have land to offer for tower in prime location,
in Patna or Danapur, or in pali-bikram road, village name is gopalpur.

& Bokaro steel city in Chas, i am interested to affix a airtel tower on my land,
The land provides access to the industries located in the area as well as the residential population in the nearby areas is also in the Line of Sight.


my mobile number is 9334226812 or 8935826299...
Complaint comments  Read comments [1]Complaint category Business & Finances

Airtel — Prepaid sim not started

 prabhatranjan2392 on Aug 28, 2016
Tried 6 Times in the Airtel Offices, Submittted My Documents 3 Times and Visited Two Different Airtel Office. Gave The Tele-Verification 4 Times. One Executive Told Me That Verfication Done Your Sim Will Be Started But It Didn't. Another Executive Told That The Details Has Not Been Updated Then What The Other Executives Were Doing. I Lost My Money And Time After Your Worst Kind Ff Service That Says It Is The Best Of All.

I talked atleast 20 customer care executives that cited only horror stories.
I think I SHOULD TRY OTHER GOOD TELECOM OPERATORS THAT CARE ITS CUSTOMERS LIKE...
Complaint comments  Read comments Complaint category Telecommunications

Airtel — Ask for extra bill

 Prashantpatil448 on Aug 28, 2016
Hi,
I port my number airtel to vodafone. Now airtel ask me for previous outstanding but i allready paid all amonut to airtel and my new vodafone card is activated from last 3 months.
Vodafone deactivate my number due to this reason. I word with airtel store but they did not give me any valid solution else not to talk on that part. They mainly ask for only bill.

Thanks,
Prashant...
Complaint comments  Read comments Complaint category Products & Services

Recently Discussed

(1 minutes ago)
Reliance Digital
I m complaining because I was misguided
(1 minutes ago)
Tata Docomo
Irresponsible service
(2 minutes ago)
Reliance Communications
Slow speed of internet and poor customer care service
(2 minutes ago)
Micromax Informatics
Micromax Canvas Juice 3 Q392 For Repair Problam
(3 minutes ago)
Reliance Communications
Bill is over charged with

Featured Complaints