Follow us
Log in        Register
     
 
Airtel Logo

Airtel Customer Care

Bharti Airtel Ltd

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Phone:Airtel Customer Care Toll Free Number: 1800-103-4444
 Airtel Toll Free Number: 198
 Airtel BlackBerry Service Number: 7070
 +91 96 63 395551
Airtel Money Transactions Code: *400# have a limit of Rs 5,000 per transaction.
Unsubscribe the Airtel VAS Services SMS Code: 155223.

Airtel Head Office Contact Details:
Address: Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II,
New Delhi – 110 070, India
Contact Number: +91 11 46666100, +91 11 42666500
Fax: +91 11 4166-6137

Airtel Postpaid Airtel Prepaid City
More...
 
Go to Airtel:    Twitter  Facebook  Google+  Youtube     

Airtel Complaints & Reviews

Airtel - Cheating in Postpaid Mobile Bills - Airtel

User
 Martin Walter on Dec 22, 2014
Hi, I have a corporate plan in Airtel. Every month they charged for calling my CUG numbers and activate a 3G packs without my notification. Every month they charged about 450 instead of my 125 rupee plan. every time i called them they are giving some wavier about of 150 rs and cheating me. this is the third month they are doing the same. Anyone please suggest, how to raise a legal complaint for this?...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - unfair bill

User
 canceriangaurav on Dec 22, 2014
I purchased airtel postpaid data card connection from rajnagar ghaziabad. i told them i need an unlimited plans so they can show me airtel brochures if they got any unlimited schemes, I wanted unlimited data card pack . but there was no more than 8 GB unlimited plans available at that time. so i asked them if they got anything more than that for unlimited plans . they told me sir presently airtel had launced 10 gb unlimited plan for 1500 rs per month but we are providing that connection to only postpaid costumers. I told them ok i will get that postpaid connection, They didnot charged me...
Complaint comments Read comments [1] Complaint category Internet Services

Airtel - unable to topup, getting error code 11

User
 E.R.Murthy on Dec 22, 2014
My cell no. is 9491550739. I have recently ported to airtel and need to topup my account. I tried using the topup recharge card, but the reply I get is 'Error code 11 99 main menu 44 back'. Please check and let me know where I went wrong in topping up. You can send msg/sms to my above no.. Thanks in advance....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - SMS services disable.

User
 Vikrant Saxena on Dec 22, 2014
I am using air el post paid mobile No 7042559992. The connection has no sms facility from past three days.In spite of numerous complaints, the company has failed to solve the problem. So much so after 3 days of constant checking up, the helpline tells me to log the complaint again. Hope air el does something about it......
Complaint comments Read comments Complaint category House, Apartment Rental

Airtel - Irresponsible behaviour of Airtel Agent in Pune

User
 Neeraj Lad on Dec 22, 2014
Hi, This is Neeraj Lad from Pune, took an Corporate plan from the Airtel agent Atul Kulkarni and Summet. Now while i took the sim for postpaid, i have submitted them Rs 250/- cash, on the same which summet told it will get adjusted in the first bill. But now it been 3 month over, every time i call this Atul kulkarni and Summet, they assure me to pay within the day. Now its been 3 month, these guys are neglecting my calls and messages. I am disclosing their numbers to you. PLease request to take actions against them, else i need to move further ahead with file complain against...
Complaint comments Read comments Complaint category Telecommunications

Airtel - Loaded cash debited from my account but not credited to my airtel money account

User
 MOHANMAHALAKSHMI on Dec 21, 2014
Dear sir/madam, I have made attempting loading cash to my airtel money account through net banking. It as been unfortunate that i have been debited from my net banking but it as not been credited to my airtel money cash. Also i have experienced failed attempts many time loading cash to my number 9629075656. PLEASE resolve my problem, and credit my sum back to my net banking as soon as possible. Anticipating your kind response to refund my money back. Thanking You,...
Complaint comments Read comments Complaint category Online Shopping

Airtel - Deducted Rs.47 from my main account

User
 Gaurav Pangam on Dec 21, 2014
On 20-12-2014, my balance got deducted by Rs.47. I haven't activated any plan or services. When I called customer care they said the balance was deducted due to use of Internet after Internet balance got finished, but my Internet plan still has validity till Jan 4 2015 with 1.5 Mb remaining. Please help me get my money!!!. Thanks in anticipation....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - received a computerised voice messge

User
 senthilnithish on Dec 21, 2014
i have received a computerised voice message call from the number +911409711612, the voice message told me press 1 for atm registration, i pressed 1 immediately the voice message told me thanks for registration, then i cut the number.the problems i really dont know who called me, so i am confussed verymuch is it a scam. so please take necessory action....
Complaint comments Read comments Complaint category Banks

Airtel - Misguidance by Airtel Customer Care about 3G pack

User
 sanjeevsingla on Dec 21, 2014
Hi, This is Sanjeev Singla from Panchkula, Haryana. I have an airtel postpaid connection with 2G pack activated for 6 months. I called airtel customer care on Oct 14, 2014 to enquire about 3G pack in Panchkula and they told me its available there so I asked them to discontinue my 2G pack and activate 3G pack. They did it. But from then I have never been able to access 3G on my phone, it always show 2G connection. But in the bill, they have charged me for both 2G and 3G. When I called them again they said 3G is not available in Panchkula. I felt cheated and annoyed. They only sms me complaint...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel Digital TV - 3 complaints - False promises and greedy staff

User
 ashwin2014 on Dec 21, 2014
1.. Nov 4, 2014: I think I have the worst experience with any service provider like this after reliance communications. Your company sucks and complete bullshit staff. You have greedy and highly clever staff. When I applied for Airtel TV, Ms Soumya - the online chat executive wrongly promised me that my airtel tv will be installed in 4-6 hours though i repetitively asked her about same. She was just after transaction Id to en-cash incentives. Later, I came to know, it takes 24-48 hours. She ran away with transaction Id and I am arguing and fighting on phone with customer care executives and local...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Airtel - Data Services not Working

User
 murali kishon on Dec 21, 2014
My Mobile no is 9866442784, From last one week i am unable to use Internet. I am in roaming at Rajasthan state Barmer location. From last 4 days I am contacting your customer care people but of no use the al last today have booked complaint with CGPSC 31220976861 and after half hour i received SMS that your problem solved switch off and on. I did same thing. But my problem remains same. I checked with local sim it is working fine. With my own sim i am unable to do any Internet use, web browsing, download nothing from any sites. Without using pop ups are coming you have consumed this much MB. Please...
Complaint comments Read comments [1] Complaint category Internet Services

Airtel - sms facility not there

User
 t.suresh197 on Dec 21, 2014
I am using airtel prepaid mobile No 9805172960. The connection has no sms facility since six months. In spite of numerous complaints, the company has failed to solve the problem. So much so after 3 days of constant checking up, the helpline tells me to log the complaint again. I cannot even seek MNP since SMS facility is not there. It's tough to change number so frequently. Hope airtel does something about it....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - No Activation of 3G Internet services

User
 divasprem on Dec 20, 2014
Hi, This is Divya Gopalakrishnan using your service via mobile no- 9821542525. I have recently ported my number to Airtel looking forward for a better service as heard from other people. But, I am very upset with your services especially internet. I was promised while porting by your executive that I will be getting 3 months of free 3G internet. Later I came to know that its not activated unless I call your customer care. On 14th Dec 2014, I called your customer care to activate the service for 3G & raised the request no – 1633534215 by your customer care executive Mr Rakesh. He confirmed...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Issue regarding balance

User
 Prasanthp18 on Dec 20, 2014
I had balance of Rs 135 and suddenly when i see it is only rs70, when i called customer care they tell me that you have used internet, I had internet pack with me for 4 days, he is saying it got over yesterday itself and we have sent you message that your pack is over, i did not receive any kind of message and he is talking rubbish....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Freezone not accessible

User
 akashm99 on Dec 19, 2014
989894638890 Tamilnadu.. I am not able to use freezone in my mobile.. It also not connecting to airtel live or one touch internet services.. I dont know why..previously it was working even with or without recharge plans..but now Its not working.. Pls kindly make it accessible.. I already complained 3 to 4 times about this..but you people are not responding well..everyone using freezone services..but Im not.. Try to solve this asap.. Thank u...
Complaint comments Read comments Complaint category Internet Services

Airtel - deduction of balance and poor customer relation

User
 talk2sumit on Dec 19, 2014
good day sir i am sumit kumar using airtel no 9810319468. i have recharge my no. with Rs. 300 and Rs. 200 online on 19/12/2014 and after recharge i checked my balance and found Rs.192 only. i called airtel customer care 121 and asked about the deduction but they rudely told me that they cant do anything and cant tell me about my balance deduction and told me to transfer call to their senior and after 2 min they cut the line and they are doing this repeatedly.i am using airtel service from last 10 years and am very much disappointed with the customer care service provided by airtel, i...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Not Getting 3G singnal

User
 Warriorvivek on Dec 19, 2014
Hello I am Vivek and i recharge my mobile number (9503209881) with 3g plan 60mb 3g at Rs.23 but i am very very disappointed i am not getting 3g signal don't know what happen i called customer care but their customer executive are really useless they don't listening to the customers and disconnect the call ... I want resulation as soon as possible...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - nop help for a problem on 3g dongle

User
 thecyborg on Dec 19, 2014
Dear Sir, I have bought a 3g dongle of your co. But for last couple of months the connection is terminated automatically after a 30 min or 1hr session. I contact 121 and 198. There a customer care executive (!) takes my call and after hearing my problem he/she transfers the call to his senior, there one more time I have to brief my problem. After hearing he says that as he cannot do anything in this regard he is transferring the call to technical helpline. Here the fun begins. The phone rings and rings and rings. No one there to attend my call. Only a digital voice says that my call is very important...
Complaint comments Read comments Complaint category Internet Services

Airtel - Wrong information and Misbehaved by the Manager

User
 suraj nandan on Dec 19, 2014
I called your customer care executive on 17th December 2014 and asked about the 3g Internet offer on my mobile- 9910380244 to which he gave the wrong information about Rs. 149 recharge stating that at the current moment i will get 500 Mb 3g data and 500 mb 3g Data as an offer. When i spoke to Imrog he just sounded like an uneducated team Leader who just go on telling one line continuously and then I also spoke to Gaurav who just disconnected the call when i asked him to let me know the name of the CSR who gave me the wrong information. These team leader really sucks. Its not the matter of Rs.149...
Complaint comments Read comments Complaint category Employees

Airtel Retailer - not access 12144 helpline no. and not done wrong recharge message to 51619

User
 amahala on Dec 19, 2014
Dear Sir, I have done a wrong recharge last day on 18dec.2014 wrong recharge no. 7727888400 amount 200 transition ID 248341422 and Wright no. is 9667696305. my lapu no. is 7023228302. also i call to helpline no. 12144 but it's not connected. and also send reversal massage as according to desire format but reply massage that sorry, your mobile number/series is not eligible to use this service....
Complaint comments Read comments Complaint category Other

Share this page with others

  
  

Recently Discussed
4 hours 30 minutes ago
Airtel
CANCEL MY AIRTEL POSTPAID CONNECTION
10 hours 24 minutes ago
Airtel
Balance Deducted and not refunded the entire amount
12 hours 56 minutes ago
Airtel
unfair bill
13 hours 27 minutes ago
Airtel
3G service
14 hours 34 minutes ago
Airtel
Blank call from country code +9230