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Airtel Customer Care

Bharti Airtel Ltd

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore District
India - 560078

Customer Care Phone Numbers and Contacts

Phone:Airtel Customer Care Toll Free Number: 1800-103-4444
 Airtel Toll Free Number: 198
 Airtel BlackBerry Service Number: 7070
 +91 96 63 395551
Airtel Money Transactions Code: *400# have a limit of Rs 5,000 per transaction.
Unsubscribe the Airtel VAS Services SMS Code: 155223.

Airtel Head Office Contact Details:
Address: Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II,
New Delhi – 110 070, India
Contact Number: +91 11 46666100, +91 11 42666500
Fax: +91 11 4166-6137

Airtel Postpaid Airtel Prepaid City
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Airtel Complaints & Reviews

Airtel - Delay in activation of my new smart sim no 9810404496.

 anjani2014 on Sep 23, 2014
I am using my airtel no from last 12 years. This time I requested to change from prepaid to post paid two days back at Indirapuram branch at Aditya megacity, Gaziabad. I submitted all relevent documents and verification already done.I was told that new sim will be activated only after one day. Already two days passed and no activation done. very dissapointed. Pls do if possible. Thanks. Anjani Kumar singh, Tel no )9810404496,
Complaint comments Read comments Complaint category Institutes

Airtel - No network coverage-3g-2g-calls

 sathiz on Sep 23, 2014
Im working in ascendas IT park chennai phase 1, Fourth floor. I dont get network coverage on airtel. Even after continuous complaints, no response from customer care. My collegues and other office people too face same problem. If same problem exists for few more days, i need to swaitch my sim as well as recommend other to go VODAFONE>...
Complaint comments Read comments Complaint category Other

Airtel - Dulicate sim against lost one

 Anand51 on Sep 23, 2014
I had an airtel mobile number 9502038614 (AP) while I was living in Hydrabad six months back. Now I am living in Delhi(NCR). My Micromax A110 mobile was lost in train at Ballhar Shah Rly Station. Now I am not getting duplicate sim card from any shop/help centre of Airtel with the plea that the number is of A.P. and duplicate cannot be issued in U.P....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Wrong information through sms

 Anand Manik on Sep 23, 2014
On sept 16th i have made recharge on my airtel Mobile of Rs. 14, 13, 12 based on sms recd on 15th Sept and many times before Rs14=A2A calls 10p/min 28 days Rs.13 = loc calls 30p/min for 28 days Rs. 12 = std calls Rs1/3 min 45 days.the call rate was active only for a few day. on calling 121 the exec. said there was no such offer.this is cheating. i told him i have sms's to prove it. but he refused to take my complaint. due to this i lost all my talktime as it defaulted to normal tariff. the same happenned on my wife's mobile.request you to please help resolve this matter....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Airtel does not maintain customer records with care!

 Mithun Varma on Sep 23, 2014
My wife has been using the Airtel number 9880257775 for the last 3 years (since 2011 Feb) and her SIM had some issue a couple of days back. When we went to the Airtel Jayanagar office to get a duplicate SIM card, we received information that the records do not show my wife's name but per Airtel records, the connection belongs to someone else! Due to this, they will not provide a duplicate SIM. The office does not acknowledge a mistake on Airtel's side. We had submitted the documents when we took the connection. So either Airtel does not care about the customer's identity information when providing...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Channel discontinued

 depemblin on Sep 23, 2014
I have taken the Ultra pack for my Airtel DTH. Today I realised that they have discontinued MGM movie channel. Spoke to the customer care Amit regarding the same. He just went on to say company does not offer anything in lieu of the discontinued channel. Am I not entitled or anybody else for that matter as that's what I'm also paying for. Could you please assist me regarding the same....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Airtel - Postpaid deposit amount fraud

 abhayyb on Sep 23, 2014
Some airtel representative called me and said there is postpaid plan and no deposit. Initially I have to pay Rs.300 which would be credited back to my account on a monthly basis for 3 months and the same would be deducted from my bill. Also the representative claimed that the plan was of Rs.300 inclusive of all taxes. But when I see the bill, I dont see any money deducted from my bill and moreover the taxes are added to it. I called up customer care they said they cant help me in this regard. I tried calling the representative, but that lady has diverted all calls and other number is invalid....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - hustler models

 surinder kumar choudhary on Sep 23, 2014
Vide sms dt.22/09/2014 time 17.13.55 I was informed that hustler models has been activated charges 35- for 7 days and same message suggests to deactivate call or sms stop to 155223. Vide sms sent to 155223 by me on dt.22/09/2014 time 18.38.21, 18.39.34 and 19.39.43 return message was “invalid request”. While approaching to your executive at 121 on dt.22/09/2014 at 19.33 he was unable to clarify what this service stands for and replied that same is third party application activated through internet and he is unable to tell the time on internet use. It is strange on dt.22/09/2014 internet was...
Complaint comments Read comments Complaint category Telecommunications

Airtel - mobile internet and network.

 nikitasahu on Sep 23, 2014
i have been not getting the network for airtel since last one day.And mobile internet is also not working properly since many days.i have complaint a lot of times but the customer care is not giving a proper solution to the problem.Infact they are not able to recinize the problem....
Complaint comments Read comments Complaint category Education

Airtel - Online Ordered LED TV not delivered till date

 dinesh2521 on Sep 22, 2014
I have ordered (Order ID 013734107164783 ) a LED TV(Samsung LED 32F5500) of worth 38k in on 10 Sep 2014. When i ordered it they didn't mention any delivery date but they mentioned it will be shipped by 19th September 2014. As they mentioned, they shipped it on 15th September with Shipment id IBDELMAH797456C9FE (Infibeam Logistics) and Order status changed to completed. Also i got a mail from airtel shop saying that it will be delivered to my address with in 7days. Then it lied with Infibeam with 4 days and then they send to safe express with tracking number 80347646 on September...
Complaint comments Read comments Complaint category Online Shopping

Airtel - Overcharging during International Roaming.

 Pardeep Sharma 1957 on Sep 22, 2014
I have visited Canada during last month for 5-6 days. I had been getting messages for amount being charged when the phone was not being used. My outgoing facility has been suspended, when I gets a call from Airtel, I have been requesting them to send somebody to explain me the charges and I am ready to pay the rest of bill after removing the amount charged wrongly. NOBODY HAVE TURNED UP FOR LAST 10 DAYS. I am a regular payer since 8-10 years without default. Pardeep Sharma...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - I recharged my prepaid mobile from CITIBANK netbanking on Sept 15, 2014 but recharge amount/data not received- Please refund

 Vishnukl on Sep 22, 2014
I recharged my prepaid mobile thru CITIBANK net banking on Sept 15, 2014 but recharge amount/data not received- Please refund. The payment is reflecting in the credit card statement ending 8089. It has happend it the past too. My number- 9650014907 Please help!!...
Complaint comments Read comments Complaint category Credit Cards

Airtel Broadband - Worst Experience - Baner, Pune

 rakesh9990 on Sep 22, 2014
Last one month i have lodged complaint 4 times regarding the frequent disconnection problems. These so called senior engineers cant even find out what the problem. All 4 of them gave 4 reasons why there is a problem. Pathetic Service. Below is the complaint numbers. 48982322 49265976 49509564 49915654...
Complaint comments Read comments Complaint category Broadband

Airtel - deception on recharge of best offer sms by AZ-AIRTRF

 mg* on Sep 22, 2014
Today (22/09/2014), i (mobile no 9960579001 Maharashtra ) received a sms from AZ-AIRTRF offering "95=380 min Loc+STD" . On recharge, i recirecieved a sms of successful recharge mentioning 7 days validity. There was not at all any validityvalidity mentioned its a cheating n deceptoon on your ppart and bring bad reputationreputation. KindlyKindly rresolve the complain by withwithdrawiwithdrawingwithdrawing ununparlunparlaunparlaiunparlaimunparlaimeunparlaimenunparlaimentunparlaimentarunparlaimentaryunparlaimentary validity conditioncondition....
Complaint comments Read comments Complaint category Other

Airtel - SMS service not activated for dublicate SIM after 48 hrs

 prabhakaran89 on Sep 22, 2014
My number is 9790611164. I got micro sim on saturday (20 th Sep) and it got activated by same day at 5:30 PM. But i am unable to send message or use Internet. When i call to call to customer care they told me it will be activated in 48 hrs. I called 3 times and all told the same answer. Finally after 48 hrs i called to customer care and they say it will take 3 says. All my important transactions got struck because of this as i am getting bank sms to this number. I am totally upset with airtel for this. My sim is active already and i just changed from normal sim to micro sim. For this you people...
Complaint comments Read comments Complaint category Other

Airtel - Balance is getting deducted unnecessarily

 pritha singhania on Sep 22, 2014
Hi I am from Kolkata and today i updated my iphone to ios8. hi, I have tried all the possible methods to activate imessage and facetime on my iPhone 5 but its not getting activated. My balance keeps getting deducted by Rs5 and still nothing happens! 25 Rs has already been deducted from my balance. My phone no is 09748747059. I am not able to send or receive msgs on my iphone. because of which i am facing alot of issues....
Complaint comments Read comments Complaint category Unauthorized charges

Airtel - Billing Issue - amount paid is not applied to my account properly

 Prashanth Pai33 on Sep 22, 2014
I paid my bill amount of Rs.333 through airtel money July 2013 and it was not applied to my account on time. Since then the amount is showing as outstanding every month and every month late payment fees of Rs.100 is charged. Its since one year I'm struggling to rectify the issue without any success. I'm paying my exact bill amount every month after deducting the late payment fee fo 100 and outstanding 333. Mobile number is 9972711995 Request to resolve the issue asap....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Cancellation of numbers without confirmation

 sunny801 on Sep 22, 2014
Hi, We have corporate connection of Airtel and while asking for the procedure for cancellation and number portability, they have cancelled all the corporate numbers. After all emailing and follow ups, we still have not received proper solution. Also while calling to the customer care they always says "write an email to them" then what is the use of customer care number? My Corporate connection number is 8826490835....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - calling facility suspended with the balance of RS.1935.00.Tel No(9810316920) )

 Rajnish Sethi on Sep 22, 2014
Dear Sir, I got my international roaming activated on 4th of September.2014. I was to travel to China for 10 days. The 2nd day customer care executive confirmed that the facility has been activated. I had approximate balance of RS. 1935.00. When I reached China on 7th of September and tried to call the person for my booking conformation I received the feedback in Chinese and English that outgoing service to this number has been suspended. I got astonished. Anyway I somehow reached the hotel and activated myself on Wi Fi. For complete nine days I was moving through out the country on airports...
Complaint comments Read comments Complaint category Business & Finances

Airtel - Airtel No network connectivity

 varungoyal76 on Sep 22, 2014
My mobile number is 9810391031, I am continuously facing issue of NO SIGNALS in my Airtel mobile connection in-side my house or office for last 6 or 7 months. I have logged complaint to Call center at 121 (SR no. - 57629513 registered on 16th Aug, 2014), I am getting same reply every time that I have to wait as There is no SITE installed in my area. I have also talked to Nodal officer, they are also saying this same answer. This answer can't be acceptable from a big company like Airtel. Currently, I am living in Sec-93, Noida. It is very well developed Urban area with Big population. How it...
Complaint comments Read comments Complaint category Mobile Service Providers

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