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Airtel Customer Care

Bharti Airtel Ltd

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Phone:Airtel Customer Care Toll Free Number: 1800-103-4444
 Airtel Toll Free Number: 198
 Airtel BlackBerry Service Number: 7070
 +91 96 63 395551
Airtel Money Transactions Code: *400# have a limit of Rs 5,000 per transaction.
Unsubscribe the Airtel VAS Services SMS Code: 155223.

Airtel Head Office Contact Details:
Address: Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II,
New Delhi – 110 070, India
Contact Number: +91 11 46666100, +91 11 42666500
Fax: +91 11 4166-6137

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Airtel Complaints & Reviews

Airtel - Airtel Postpaid No.: 9560455092_Manipulated Bill Issued for make Payment

User
 bijayakumar1983 on Jul 30, 2014
Dear Concern, This is too ridiculous that Airtel added 5th June, 2014 indicated in international call to India INR 900+180=1080 in current bill. First I have neither received nor called any international call. and my bill cycle is 8th June, 2014 to 7th July, 2014 then how Airtel added these type manipulated bills in current months. Kindly resolve this issue as immediate effect for Bill Payment. You can check my previous status, I am from July, 2013 to still in abroad but only keeping this no. I am paying every months bill as postpaid connection. Kindly do the needful. I am looking...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - putting in wrong plan and raising bill accordingly.

User
 agovindrajan on Jul 30, 2014
I am a Railway employee and applied for ra 10 cug 199 plan through your representative Mr. Kanimuthu/Chennai.(MOBILE NO.9940273586) But he put me in corporate ss 199 cug plan and this has resulted in raising bill for more amount on me whereas all my colleagues are regularly paying around Rs.205/- inclusive of all. Kindly be informed that I have been put in some other plan contrary to my request and hence you are requested to kindly change the plan and send me fresh bill as per ra 10 cug 199 plan to enable me to make payment at the earliest. You are also requested to kindly caution your representative...
Complaint comments Read comments Complaint category Railways

Bharti Airtel - NMP

User
 Ashokdoshi on Jul 30, 2014
I have done mobile no portability from Loop to Airtel and my Mobile No is 9821901448 . My Loop mobile no is working stopped and Airtel SIM provided me was not activated in your system and some other SIM no is showing activated against this mobile No. From 28/07/2014 I am trying to contact Nikita on Mobile No 8450939029 more than 200 times but she has no courtesy to pick up and reply, after that on 28/07/2014 at 5.00 P.M. She called me and told me that some person from her office will come today by 11.00 A. M. And again collect documents and my SIM will be activated within 24 hours,...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - fraud, wrong informations and harassment

User
 rachitass on Jul 30, 2014
Enquired at Airtel customer care for a broadband & fixed line connection. Agent in the name of Sandeep came to my place, he asked me for an installation and security deposit of Rs. 2000/-. Told me instrument and connection will be installed in 1 day. He didn't turn up for 3 days . After several enquiries came to know that they are not supposed to take any cash from us and the agent gave his name wrong, He was actually Ashish. The connection was installed but no instrument provided. Rs. 2000/- was returned. Also the number I asked for wasn't given to me even after confirmation from agents that...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

Airtel - mnp of number is rejected

User
 avinash2808 on Jul 29, 2014
If you can solve my problem than solve it otherwise don't waste my time because your customer care said that I have amount due in previous operator tata docomo thats why portability rejected. But my connection is prepaid and in docomo there is no due amount system in prepaid.. So please don't fool . Day after tomorrow I will complain against your service provider and local dealer in trai and consumer court. My number 8092402400...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - 3G Recharge Failed, Money refund not processed

User
 anmolmore on Jul 29, 2014
Airtel says that, they don't have feasibility to refund the money back to the bank account of the customer for a failed recharge, even after accepting that money was deducted from my bank account. This shows the fraud they do with customers. Text from Appellate authority for airtel in email - "Being a valuable customer, we understand your concern and we regret to inform, there is no feasibility for us to refund the money back to the bank account and as the transaction happened was for recharge and the benefit was not credited, the transacted amount of Rs.1498 was credited back to your prepaid...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Huge bill amount.

User
 sagun23 on Jul 29, 2014
I have mobile with number 9773287752.. with 1GB internet pack free and 150 plan. I am not using this mobile for calling or for internet usage but the bill amount given is 500 which is unacceptable. We had raised this query in last bill as well however no action was taken.. Please check and correct the bill immediately....
Complaint comments Read comments Complaint category Unauthorized charges

Airtel - about sim exchange

User
 Prudhivi Rachan on Jul 29, 2014
sir, i have taken sim in nit, calicut they asked us last 5 digits for allocation of my phone number but after taking sim and for its activation they asked my name & fathers name but now they allocate another number and ask its details to activate it or go to calicut and ask their respective person.it is very difficult for me to go to calicut now .so can i change kerala sim in nearby airtel office? please deal my problem...
Complaint comments Read comments Complaint category Education

Airtel - I want to clear my bill details

User
 jatanraj on Jul 29, 2014
I have doubt in my airtel bill.Thier customer service is miserable.I have been contacting them for the one month regarding the bill of my post paid connections. I called so many times to the area in charge manager he said send a person to our office he come to clear Ur doubts he telling like thats.but no body response in any more times of my calls. Since also no one come here. Then why to continue this service.I don’t want Airtel connections didn't pay bill. very very worst service....
Complaint comments Read comments Complaint category Broadband

Airtel - Weak signal/ non availability of signal entire day.

User
 Subrahmanya Chandra Sekhar Bulusu on Jul 29, 2014
My airtel mobile no 7893852335 registered on my name M.Suvarchala, R/o Ho.No.2-2-185/54, Bagh Amberpet, Hyderabad - 500013. ] As when I am at my residence as mentioned above many of those call made to my registered mobile number is leaving a message that the mobile no 7893852335 can't be reached. This above inconvenience is being suffered since many months. This same problem is being suffered by my spouse mobile no.8897119245. I am lodging this complaint with a view to get immediate response from the concerned. Please do the need full at the earliest possible. Expecting an early...
Complaint comments Read comments Complaint category Home & Garden

Airtel - reg internet bal n validity

User
 Bharatnatyam Jewelleries on Jul 29, 2014
I had made a recharge of rs 124/- for my mobile no 9998598127 on 29/7/2014 after checking my airtel data plans. It was mentioned that on a recharge of 124 get bal of 1gb data for 30 days. After the recharge i was surprised to get a bal of 625 mb for 25 days. When i complained on 198 a person named Rahul Rajput told me that it is not valid for recharge with retailer which is a rubbish excuse. Nowhere in the my airtel recharge message it was mentioned reg this. Plz give my 375 mb bal n 5 days validity today itself. Maulik mehta...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - False Fine amount charged in every month bill

User
 Sarav K on Jul 29, 2014
I took Airtel post paid connection on Feb 2014, under corporate plan Rs299/- . Due to some false bill issues my service was totally barred (both incoming and outgoing) for whole April month, but they send me bill including April months charges also, after my obligation one of their customer executive promised me that he will give waver for that April month and asked me to pay the balance due alone. After getting his confirmation message i have paid the amount. but they included April month charges in next month bill with fine charges for April month due. i have filed a complaint in their customer...
Complaint comments Read comments Complaint category Telecommunications

Airtel - 9591988633 - Not working since last 2 weeks

User
 rekhaprithvi on Jul 28, 2014
I am using Airtel 4G POst paid from Nagarbhavi Bangalore For past 2 weeks the connection has become very slow and does not even sent or receive mails and it stops working Many times the connection also goes down and needs to be re-connected Pls call me on my cell 9886474563 - plan to discontinue if this issue continues...
Complaint comments Read comments Complaint category Internet Services

Airtel - acute network (3G) coverage problem

User
 aishwarya15 on Jul 28, 2014
I REQUEST YOU TO PLEASE SEND A TECHNICAL ASSISTANT AT MY RESIDENCE TO CHECK FOR THE NETWORK STRENGTH. There is an acute problem of network coverage, especially 3G at my residence in A-2 BLOCK, JANAKPURI, NEW DELHI since last December. Due to this, I m not able to receive any messages and calls. I have filed many complaints in past also but nothing have been done. I REQUEST YOU TO PLEASE SEND A TECHNICAL ASSISTANT AT MY RESIDENCE TO CHECK FOR THE NETWORK STRENGTH. I am suffering very pathetically due to this problem. I hope quick action will be taken regarding this....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Sim activation technical problem is shit...!!!

User
 Psychodj on Jul 28, 2014
U stupid fk's airtel... if u have sme common sense then dont mind fk with peoples life ... dont tell people tat ur problem will be solved within 1 hour.. we have fking have lots of wrok to do and not care about ur fking technical issues...!!
my activation was done 1 day before and sim card is still not working frm ur mther fking technical issues...!! u ass fk's...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Useless Service

User
 KathaPerumal on Jul 28, 2014
Their digital TV customer service in Chennai is completely useless. Did not attend the complaint and closed the issue without our knowledge. They are giving ridiculous answers and so irresponsible to even fix a MDU dish that has multiple apartments service. When you call them, they attend private customers to collect additional money not focusing on Gold customer service. How do they maintain their brand with such a level of service???...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Airtel - Portability of my reliance no. in airtel

User
 Kamlesh kumar manjhi on Jul 28, 2014
Dear Sir,

I have received a call from Yash Communication (09971402020) Laxmi nagar, New Delhi, regarding above subject, at the time of call I shared all the details with him - that I have shifted from my rented residense Uttam nagar to vishwakarma colony, so it will take time to change the address in my document so they said no problem just submit your official address such as bank statement with your voter ID card.

So his representative mr. Brijesh (08130009290) took my document on the dated 14/7/2014 with amount rs. 250/ as a security token.

And then...
Complaint comments Read comments [1] Complaint category Telecommunications

Airtel - Dth Disconnection Request No : 38178220 - Pending since 14-Jun-2014

User
 rajesh khannam on Jul 27, 2014
Hi, This is regarding the cancellation of my 2nd Dth connection.The DTH consumer number is 30139771163-002 I have asked to cancel my 2nd connection since am traveling overseas but my connection was still active and they have charged for my second connection. Why do Airtel got such a poor service even though customers are following in right way. This is unacceptable since the Airtel customer service person gave me the reference number for cancellation and promised me that cancellation will happen in 2 days. Disconnection Request No : 38178220 - I got this message on 14-6-2014 but still it...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Airtel - Pestering calls for reconnection

User
 ramesh211963 on Jul 27, 2014
Six months back I terminated Airtel DTH connection. Since then till date Airtel DTH people are disturbing me by calling me practically every day and asking me to renew my Airtel DTH connection. Sometimes IVR calls and sometimes Airtel DTH people call on my mobile phone. I have told them several times in past several months that I don't want Airtel DTH but they still keep on calling me almost everyday. Please stop calling my mobile phone. As it is my mobile is registered under NDNC service. I don't want Airtel DTH. my airten dth ac no is 3008885260 I do no want any calls Ramesh babu...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Airtel - Recharge amount not created in mobile prepaid account

User
 imneel on Jul 27, 2014
I recharged my mobile no 9890529956 from airtel.in today (27/07/2014 11:40AM) with Rs. 300 using credit card. I got transaction successful message & Rs.300 debited from my credit card account. But balance is not yet credited in my account. I sent 4 emails to 121@in.airtel.com with Transaction id, mobile number & amount details . Those guys sent me same response stating 'There was no credit request for your number'. They are not taking affords to check transaction details also....
Complaint comments Read comments Complaint category Mobile Service Providers

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