Airtel Customer Care

Airtel Customer Care

Bharti Airtel Ltd

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Phone:Airtel Customer Care Toll Free Number: 1800-103-4444
Airtel Toll Free Number: 198
Airtel BlackBerry Service Number: 7070
+91 96 63 395551
Webpage: www.airtel.in
Airtel Money Transactions Code: *400# have a limit of Rs 5,000 per transaction.
Unsubscribe the Airtel VAS Services SMS Code: 155223.

Airtel Head Office Contact Details:
Address: Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II,
New Delhi – 110 070, India
Contact Number: +91 11 46666100, +91 11 42666500
Fax: +91 11 4166-6137

Airtel Postpaid Airtel Prepaid City

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Satisfactory Rating
1%
Complaints
20240
Resolved
120
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Airtel Complaints & Reviews

airtel - Delay of shifting my number

User
 beingmohit on Aug 31, 2015
Sir,
mera ek boardband connection hai 0755-4222881 jo muje temperly shift karana hai jiski mien request bhi kar chuka hun 2 se 3 baar par fir bhi mere request pending mien aarahi hai so plz can u help me out...
mere baad jisne new connection ke liye apply kiya tha uska uska connection lagaya ja chuka hai par mera abhi tak nahi aisa kyo ho raha hai airtel mien purane connection ke liye koi service nahi hai muje buhut problem ho rahi hai internet na hone ki wajah se to iska koi solution nikalley please......
Complaint comments Read comments Complaint category Broadband

airtel - Prepaid Sim still not activated since last 18 days

User
 rsp1088 on Aug 31, 2015
Dear Sir/Madam, I have bought a new prepaid sim card +91 9871732396in Delhi NCR region but it is not activated yet. I complaint various times but no response from airtel has come. Please sir I am in need of this one sim card. Thanks and Regards, Ravi Shankar Prasad M. No. 9466560368...
Complaint comments Read comments Complaint category Mobile Service Providers

airtel - Talk time balance deduction

User
 Che Ranjith Dhasarathan on Aug 31, 2015
Am using airtel 2g pack.. valid til sep21 & stil having balance of 760mb... but as according to my mob settings i preferred 2g/3g/4g.. usually if network s available i may get 3g network.. but most of the times i get only 2g network... there wont be any deduction f balance in this aspect.. but yesterday night., while i did the say.., 62rs was deduced from my talktime balance.. airtel is just cheating us... nw a days airtel s not customer helping.. its annoying...
Complaint comments Read comments Complaint category Mobile Service Providers

airtel - 3G Data stolen by Airtel

User
 Anup Borkar on Aug 31, 2015
Dear Sir/Madam, I am regular 3G user since 1 year in Airtel. My number is:"7757-901050". I used to charge 3G prepaid pack before getting it expired every month. Last Thursday i.e. 27/Aug/2015, I have recharged it as it was my expiry day of current 3G plan. That time 400MB was remained in that plan & I need to carry forward it in next 3G plan. So, I have recharged 1GB-3G plan of Rs.247/-. But Airtel has provided me 2G instead of 3G.Complete Non-sense. Airtel is fraud company. Pathetic way to cheat public. As I am regular 3G user, I was facing issue with speed. So I have called Airtel-Call-Centre...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

airtel - Improper Data Entry though Correct Documents Submitted

User
 Prathamesh Karmalkar on Aug 31, 2015
Hi, I have taken a Airtel Broadband connection with all correct and clear necessary documents. But when I got a confirmation call and a copy of bill, I saw that my surname was incorrectly displayed. I tried to reach out the customer care but no proper response as usual. Then I wrote a mail to the customer care saying that the incorrect data has been entered. To my surprise, the response which I got was that I have to submit the documents again. This is a pure stupidity as the company have made negligent data entry and for that customer has to suffer. I immediately sent a reply on this but the...
Complaint comments Read comments Complaint category Broadband

airtel - Prepaid Top up to wrong number

User
 manikandan24 on Aug 31, 2015
Dear Sir I have entered wrong mobile number accidently. PAYTM Transaction Detail Order no: #1190500178 Mon Aug 31 2015 9600152717 Amount Rs 50 But actual number should be : 9600152717 Can you pls return the top up to the correct number 96001 52717...
Complaint comments Read comments Complaint category Mobile Service Providers

airtel - 3G - 4G Swap

User
 gouthamhere on Aug 31, 2015
I got a new 4g sim along with the handset i got from flipkart. I sent the msg from exisiting airtel no with the pin to 121 to swap with my existing 3g sim. My 3g sim got deactivated in mins but my 4g is not yet activated. Its been around 20 Hours. Can you please look into this. My airtel no: 8754622763 My alternate contact no: 8144083055...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

airtel - New Broadband Connection

User
 vbalacha on Aug 30, 2015
I am from Kovilambakkam Chennai... requested for a new broadband connection via online early this month, I was given a call immediately & confirmed availability, mentioned that executive team will reach out to collect document/ provide connection. I have made numerous call & emails to Airtel.. nothing happened so far. It looks like they aren't interested providing their product to any new customers...
Complaint comments Read comments [1] Complaint category Landline & Home Phone Provider

Bharti Airtel - Charged for port- in program, and delayed for 6 days to activate porting.

User
 Manu Shankara shetty on Aug 30, 2015
A distributor namely KIRAN, asked me to get port to airtel from tatadocomo, and i agreed to do that, then i gave my upc number to him with my documents. recently on 24/8/2015 i got a msg from 1901 ( your porting request is accepted and your porting time 2015-08-24 23:33:00:361) And tatadocomo sim was dead on 24/08/2015 midnight as they said, but THE SIM GIVEN BY KIRAN IS NOT ACTIVATED SHOWING NO SIGNAL. after that i called him so many times regarding the problem, i was tried to avoid me, i got no respone from him for 2 days, finally he said he will give me another sim and he said to collect...
Complaint comments Read comments [1] Complaint category Travel & Vacations

airtel - Swap SIM not activated

User
 vineetchaudhary02 on Aug 30, 2015
Dear Sir, My airtel prepaid no is 8755297298. I am from vineet chaudhary (u.p) My sim no is automatically not worked from last few days.When I was went to Airtel office at muzaffarnagar which Name: Airtel Global Televenture Address: 5/6, North civil line opp.zila Parishad, market, court road, muzaffarnagar -251001.the executive told me that u have to swap the SIM. Accordingly, , I have paid Rs.50 and swap the SIM, But till not it is not activated.Message is come on my cell when I restart my cell with that sim and check no is not my mobile no. I do not know the person in airtel office who is...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Bharti Airtel - Broadband connection by giving false information of plans. And net speeds

User
 Mohd Khateeb on Aug 30, 2015
Sir/Madam I met representative of airtel, Mr satyendra vishkarma on 19th august regarding broadband connection. I was offered various plans starting from 999. He also told that now plans of company has changed, connection speeds are provided irrespective of monthly rental depending upon distance from distribution point. Also I was told that 699 plan no longer available in your area (indiranagar lucknow). Upon declining for any connection He called back me next day offering 699 monthly rental, and when I inquired about the speed which will be provided? I was told that "you can have...
Complaint comments Read comments Complaint category Broadband

airtel - SIM not yet activated.

User
 pooh kri on Aug 30, 2015
I am Poornima. I got a call from Airtel on 06 August 2015. They promised a plan that was competitive. The plan was called 799 UNLIMITED. Where unlimited local, STD, National roaming and Data was promised. I was pretty convinced with the plan and asked Airtel to call back on 8 August 2015. I agreed to change my network from DoCoMo to Airtel. The caller instructed me to keep the documents ready and they will send a person to my residence to collect them and Activation charges of Rs.300. A person named Kishore collected the documents at the door step and he requested for mobile portability as well...
Complaint comments Read comments [1] Complaint category Telecommunications

airtel - Deduction of balance without prior information

User
 Ashuhnbgu on Aug 29, 2015
I'm a consumer of Airtel. They had deducted my money. While I already renewed my plan 800mb in Rs 200 / = after that on 27th August at noon they cut my balance and answered thau due to excess use of net use of utmost 75mb. So pls see the matter. Yours, Ashutosh Gupta 9410024655...
Complaint comments Read comments [2] Complaint category Telecommunications

airtel - Billing even when not using the service, I already asked for deactivation of broadband service

User
 RoshanPathrabe on Aug 29, 2015
Landline no. 08040955653, billing even after asking for deativation. I asked them to deactivate the service from 10th April 15 but still they are billing me. I got shifted to Pune on 21st April 15. They kept me on safe custody free of cost & on reaching Pune I told them my address as Dhanori Pune where theirs service is not feasible. 9021034089...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

airtel - Prepaid recharge done through net banking, but my number not recharged and amount deducted from my account

User
 subbarao.k on Aug 29, 2015
Dear sir today i. E 29 / 08 / 2015. At 11. 30 am, i was paid rs 220 / - to recharge my mobile number 9908315755, throgh net banking from sbi. The transaction number is 055147116046361 g0apiebq5 transfer to bharti airtel. But my mobile not yet recharged. Pl echarge immediately...
Complaint comments Read comments Complaint category Mobile Service Providers

airtel - Plan changed without my knowledge

User
 zubby-44 on Aug 29, 2015
My Airtel account number is 13939021. I was in a plan of 1099 40Gb for 4mbps speed and I use to get 250 rs discount every month since Airtel promised me my bill wont cross above 1050 rs. Airtel offered me 1099 60gb plan for 4mbps speed, I worte an email to them stating not to change my plan as I am happy with 1099 40gb 4mbps speed. Even after writing an email they changed my plan to 1099 60 gb 4mbps speed and they deactivated my 250rs discount and replaced it with just 100rs. I am using this connection from past 8 years, when I emailed them again they say its our mistake but we cant provide you...
Complaint comments Read comments [1] Complaint category Telecommunications

Airtel Digital TV - Fake Offers

User
 danytg on Aug 29, 2015
Sir, I get a Call from airtel digital tv costumer care and give a offer, that is to free upgrade of setup box (my set up box expired its warranty) with 6 month warranty and 1 month free recharge.but technician came to my home but they didn't upgrade setup box and collect 150 Rs for service fee and 200 for recharge.So many time I call costumer service..but they said there is no offers like this.and they told if you have problem with your setup box we will change that.now my remote not working.they give fake offers to make renewal recharge, please take action on this.I get offer call from this no...
Complaint comments Read comments [1] Complaint category Satellite, Cable DTH TV

airtel - 4G

User
 kpvenki on Aug 29, 2015
My advice Dont buy a airtel 4g, i had 2gb plan for Rs.450/-, when you connect the device it will exhaust the data even in single day without download anything . this is absolutely waste. Dont trap into this definitely you get frustration that is sure....
Complaint comments Read comments [1] Complaint category Internet Services

airtel - Payment not received

User
 aniketpal19 on Aug 29, 2015
Request for Refund, On 29th August, 2015, I had done a recharge of Rs. 81/- 3G data pack on 8670937238 this number. The recharge was not done but Rs. 81 has been deducted from my account. Transaction ID is : 208779. Alternative Mobile no.: 9474904496 Please do something on issue as soon as possible. Waiting for your reply....
Complaint comments Read comments [2] Complaint category Telecommunications

Airtel Digital TV - Airtel Digital TV Scam - Activation of Topup without customer approval

User
 prashcom on Aug 28, 2015
Hello, I am sure Airtel is doing very BIG scam in Digital TV. They are keep activating unwanted HD channels for FREE for few days/week and deducting money directly without any alert or customer confirmation. They just randomly call once and inform about the new HD activation and if customer forget they they just keep that channel activated.. even if i don't need that channel or never used.. So my ONLY Question is WHY they are activating the channels without any formal SMS/MAIL/CALL from the customer itself.. who gave them authority to JUST activate the costly channels and enjoy the free money...
Complaint comments Read comments [1] Complaint category Satellite, Cable DTH TV

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