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Airtel Customer Care

Bharti Airtel Ltd

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Phone:Airtel Customer Care Toll Free Number: 1800-103-4444
 Airtel Toll Free Number: 198
 Airtel BlackBerry Service Number: 7070
 +91 96 63 395551
Airtel Money Transactions Code: *400# have a limit of Rs 5,000 per transaction.
Unsubscribe the Airtel VAS Services SMS Code: 155223.

Airtel Head Office Contact Details:
Address: Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II,
New Delhi – 110 070, India
Contact Number: +91 11 46666100, +91 11 42666500
Fax: +91 11 4166-6137

Airtel Postpaid Airtel Prepaid City
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Airtel Complaints & Reviews

Airtel - Not changing the Data plan

User
 Neelam.Kumari on Nov 24, 2014
I got a new 4G connection (WiFi router) this Month-Service Provider was Charan : Contact number (9900031005) . I opted for a 40 GB (Rs 2k) in the application form. When the connection was activated, customer care team activated a 10GB basic plan. From past 1 week, I am trying to change the plan, and now customer care says they don't have a 40 GB plan and suggested me to take a 30 GB plan(Rs 1995). I called Customer care on 22nd Nov, spoke to Madan- they gave me a reference ID :162008369, saying plan would be activated in 48 hours. I called again on 23rd Nov, spoke to Gautum: he gave me a reference...
Complaint comments Read comments Complaint category Broadband

Airtel - SIM RECEIVED MORE THAN 8 DAYS BEFORE, STILL NOT ACTIVATED

User
 LOGUU on Nov 24, 2014
I got a new sim for lost sim, 8 days before for mobile no:9840579932, , i had given all the documents to receive new sim at Anna nagar airtel office (land mark :near police station) chennai, , i visited this airtel office 4times regarding this issue every time he who is handling this section said that it will be activated soon without checking in system, but it is not activated till now very wrost service, i am not expected this type of very wrost service from Airtel, , can you please check and take immediate action Regards, , , , S.Loganathan...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - lame duck internet service

User
 h talukdar on Nov 24, 2014
sir, the speed of internet service that we are getting from your esteemed tele service is a pity.i am writing this grievance from assam`s Bongaigaon town, the town which is divisional HQ of BSNL for 7 Districts and is considered as the centre of business and industries of lower Assam region. Your 2G network even does not hold two or three bars in the network display of the computer or in the mobile. there is no presence of 3G here. it takes about 5 minutes to load one page and an hour to download a 20 or 30 mb file. the network speed has gone bad to worse in the surrounding areas near the town.there...
Complaint comments Read comments Complaint category Broadband

Airtel - Frauds claiming as Employee of Airtel Consumer service

User
 sswain5 on Nov 24, 2014
Dear Sir/Madam, Today morning one fraudster called me from 9839584967 claiming from Airtel and asked me to give the refund fo r unsuccessful transactions but made fraud transaction using my card number.Now also another guy (telling his name as Rahul kumar) called me from 8521309552 and claiming from Airtel customer service and asking my card details and telling that my emp number as Rah35104210 and trying to reap off. Requesting the airtel team to take necessory action against them....
Complaint comments Read comments Complaint category Landline & Home Phone Provider

Airtel - Want to cancel my connection

User
 rash786 on Nov 24, 2014
Hi I am using an airtel pos tpaid connection since many years and now I have relocated to gurgoan and for that reason I want to cancel my connection. Unnecessary I am paying roaming charges. My mumbai postpaid number is # 9967116786. Please I am requesting you to cancel my connection coz here in gurgoan no body is helping....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Amount Debited but transaction unsuccessful

User
 sswain5 on Nov 24, 2014
Dear Sir/Madam, I Sarada Swain tried to recharge my airtel number 9980513184 for Rs 20 using my SBI netbanking.Transaction was unsuccessful but Rs 20 has been debited from my bank account.Kindly credit Rs 20 in my bank account as soon as possible.Thanks a lot. Regards, Sarada Swain Mob.No:8096401531...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

Airtel - Account debited multiple times

User
 sswain5 on Nov 24, 2014
Dear Sir/Madam, I had a recharge of Rs200 for my prepaid mobile no 8096401531 on Dt24/11/2014.First time it was unsuccessful and the next time I recharged again and the second time it was successful but money is deducted from my bankaccount twice (i.e. Rs 200 twice deducted even though only one successful transaction). Kindly credit my bank account for Rs 200 as soon as possible. Thanks & Regards, Sarada Swain Mob. No:8096401531...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - indifferent and rude attitude of official

User
 JKhanna on Nov 24, 2014
+91 9840086501/04442158527 I have an Airtel connection for many years now. Am disappointed and disgusted with the approach of your online Tech support esp Mr Krishna who questioned if I understand English!! Had called at 1900 hrs on Monday 24th Nov 2014 hoping for a solution to my problem about wifi constant disconnection and call dropping. To my dismay he was rude on the line and disconnected the line. If you can help do so else I will move higher authorities. Hope for an early response Jyotsna Khanna...
Complaint comments Read comments Complaint category Internet Services

Airtel - Lost Mobile, Need to Track the Lost mobile

User
 mdoraiswamy on Nov 24, 2014
Hi Team My sister was lost her Sony T2 Ultra mobile while travelling in a Auto Rikshow, We are requesting you to track the mobile and help us to get it back. We have registered the complaint with the Police, the same has been attached. We would need your valuable assistance to get our mobile back. Number was using on that mobile : 9663441847 IEMI Number : 351832063762851 and 35183206376286-9 Model : Sony Xperia T2 Ultra. For any further information, Please feel free to contact us : Manjunath D 9916601114 manjunath_d@live.com...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Pending Portability

User
 Bisanjit on Nov 24, 2014
24/11/2014 Referring to the 22nd complaint for Mobile Number 9870266495 ( Please refer complaint of 22nd from Bisanjit). On 23 rd we received a call from the number 9871999470 subsequently it was connected to Neptune Enterprises Kalyan branch, spoke to the representative via conference call. Yesterday when the call was received was busy in a family function, hence words was not grasped but the bottom line was that by Monday 24th the clerical problem of log in would be completed and the service would be restored. Today was trying the sourced number even sent sms but of no vail. We were...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Take Care During Mobile Number Portability(MNP) With Airtel

User
 swaran16 on Nov 24, 2014
Hi All I just wanted to share my horrible experience with Airtel during Mobile Number portability Few months ago, I received phone calls from some executive, claiming themselves as Airtel asking me to switch to Airtel as they offer attractive benefits..After few conversations, somehow I did not feel so good and decided not to proceed inspite of receving multiple calls from that number. After that, last month, I decided to switch to Airtel and called up the customer care to know the details..Logged a ticket through their website as well..they said an executive would respond and so they did.. Almost...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Unnecessary charges and No Receipt

User
 Param Yadav on Nov 24, 2014
I was a loop customer and my mobile no was 9821074797. I stay in Thakur Village Kandivali so went to Thakur Village airtel gallery for porting.Over there they charged me 100/- INR without any receipt and its been a week but no network.Beside Vodafone charging no any porting charges for loop customers.I want my money back and cancel the portability of my number. I have already applied the porting to vodafone with no charges....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Handset Bundled Offer is not provided for 2nd month

User
 mailtosrini on Nov 24, 2014
Hi, I have bought Moto G (2nd gen) on 18th october with an offer for 1GB 3G data for 2 months. I have activated this offer by visiting airtel offer page in my mobile. I have used the service for one month(20th october to 19th nov). But they started charging before it exceeded the limit. I was not aware of this. As soon as i found that, i called up the customer care to lodge a complaint. Then raised a complaint and they said that we will activate the HBO(handset bunbled offer) by 12 pm. But it was not done so. they closed the request. Again in the evening i called up to ask for the reason. some...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Deduction of my Rs.10 & cutting of my phone without providing soln by ur customer care.

User
 vinaytripathi on Nov 24, 2014
Being a customer of Airtel if i have any problem then i will 1st contant ur customer service only, but looking at ur operators response i m fully dis-satisfied with ur Customer care service. I have mged for the activation of 2days 2G service from my mobile no- 9004841271 on 24/11/14 and then waited for almost 30mins for the activation mge, but since no mge was delivered i tried once again but after 1hr saw Rs.20 was deducted from my acc balance. I tried to took help from ur customer service, but ur customer repressentative named rashmi was't able to provide any soln and transferd the call to some...
Complaint comments Read comments Complaint category Unauthorized charges

Airtel - Two times amount deduction from my bank account

User
 sswain5 on Nov 23, 2014
Dear Sir/Madam, I had a recharge of Rs200 for my prepaid mobile no 8374285041 on Dt24/11/2014.First time it was unsuccessful and the next time I recharged again and the second time it was successful but money is deducted from my bankaccount twice (i.e. Rs 200 twice deducted even though only one successful transaction). Kindly credit my bank account for Rs 200 as soon as possible. Thanks & Regards, Smitirupa Mishra Mob. No:8374285041...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Billed despite mobile number being deactivated

User
 Pratap Venkatesan on Nov 23, 2014
Hi, I have raised a request for deactivating my mobile number (9840323622, Account No 1030833083) on August 6th 2014 via email to 121@in.airtel.com. I received an email confirming my deactivation (internet reference 57491835) from airtel the very same week. Now after all these months, I got two bills (one in Oct and one in Nov) for the above mentioned mobile number. When I emailed back asking what's going on, Airtel replies saying that deactivation for the mobile happened only in 7th Nov 2014. I just don't understand what's going on now. Now I am asked to pay. Regards, Pratap +61469871769 (currently...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - No action/response from Airtel

User
 Bharat G Suvarna on Nov 23, 2014
Airtel Dongle number:7738284308 Mr.Bharat G Suvarna I have been complaining repeatedly to Airtel about my internet connection not working at all during the day and works occasionally at night around 2.30am to 3am.The first time I complained I was told it has been escalated and issue will be resolved within a week, nothing happened I called back after a week I was told it was temporary congestion on the network and that my services should be working, upon my complaint once again that I still cannot browse the adviser insisted I go the Airtel gallery, I requested to know why? he said to rule out...
Complaint comments Read comments Complaint category Mobile Service Providers

Bharti Airtel - unauthorized chargedcharged and unable to contact customer care no.

User
 noorainsiddiqui on Nov 23, 2014
Im using airtel network for only internet. But this time i recharged by 100 rs. Full talktime. They deducted 35 rs few minute ago of recharge. Then im tried for lots of try for contact to customer care 121 and 198. But there are no idea about what should i do. Hope i will any support for my this action....
Complaint comments Read comments Complaint category Unauthorized charges

Airtel - Funds debited but recharge wasn't done

User
 yatharthnaithani on Nov 23, 2014
Hello, I tried recharging my no.9971527144 on 23rd evening for Rs 100 via SB Internet banking gateway.The balance got debited but the recharge didn't take place.Error shown was transaction declined by your bank.Please look into the matter and get the refund done at the earliest. Yatharth Naithani. Mob No. 9650794697 SBI A/C:20191950736...
Complaint comments Read comments Complaint category Online Shopping

Airtel - Kindly provide my call details

User
 Suresh kumar Dhana on Nov 23, 2014
Respected sir, Myself is amudha w/o ashok, locality Mmda colony City chennai district is an user for Airtel Prepaid. My No. is 9940616691. I want following my call log history for month of November to till date . which is very-very compulsory for me. sir if you will provide me the same i will be very thankful and oblige for you. So kindly send my call history in my e-mail as mention above or (sdsuri912@gmail.com) Outgoing and Incoming Call log History Required 10 november 2014 to 22 November 2014 once again i requested please provide me the above mention call logs history...
Complaint comments Read comments Complaint category Mobile Service Providers

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