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Airtel Customer Care

Bharti Airtel Ltd

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Phone:Airtel Customer Care Toll Free Number: 1800-103-4444
 Airtel Toll Free Number: 198
 Airtel BlackBerry Service Number: 7070
 +91 96 63 395551
Airtel Money Transactions Code: *400# have a limit of Rs 5,000 per transaction.
Unsubscribe the Airtel VAS Services SMS Code: 155223.

Airtel Head Office Contact Details:
Address: Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II,
New Delhi – 110 070, India
Contact Number: +91 11 46666100, +91 11 42666500
Fax: +91 11 4166-6137

Airtel Postpaid Airtel Prepaid City
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Airtel Complaints & Reviews

Airtel - Not providing 3G services even after recharging the mobile number with rs 251

User
 jyotsana33 on Jul 10, 2014
I have recharged my mobile number 9934063549 yesterday via www.airtel.in with 3G pack of rs 251. I used the SBI net banking payment option for it. The amount rs 251 has been deducted from my bank account and i got the msg regarding successful transaction from both SBI and bharti airtel. But i am unable to use the 3G services as it's showing zero balance after i tried to check the recharge status. Kindly resolve this issue at an earliest. I am disappointed with this issue....
Complaint comments Read comments Complaint category Internet Services

Airtel - Bill and disconnection of SIM.

User
 akhilcharak on Jul 10, 2014
Dear sir, I purchased an airtel sim on Mar 2014 and requested for its deactivation in Apr as i moved to some other state and waited for the final bill for payment.But when i checked it in the month of May it was stilll working.Than i received a call from a customer care rep of airtel on my alternate number in may that I have to pay Rs 1190/- for final disconnection of sim and i requested for the bill on my email address which told them.Evan after a week i didnt got the bill and i tried contacting on the same number as it was a mobile number.Than they called up again after ten days for payment...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Not giving the said benefits on offer

User
 RAKESHKUMAR199R on Jul 10, 2014
Sir i had rechrged my number 8972914014 with rs.67 which would give me 1 gb internet for 30 days but i had a pack alredy active on my number till 9th july. I recived 325mb of data from that recharge for 13 days when i asked the consumer care for the rest data they told me once my previous pack i over i will get the remining data that is 699mb they told that i will get that data on 10th of july but i did not got the data when complaining this again they gave me the complain number cbnrd30710028188 but when enquiring again they said i will not get the data and were talking very roughly plz help me...
Complaint comments Read comments [1] Complaint category Internet Services

Airtel - Weak 3G signal

User
 Pradeepkm on Jul 9, 2014
I am getting very weak 3G signal from past 15 days in my home. Previously i was getting 1 or two bars of 3G signal, in that i was able to connect to Internet but now it is not possible to connect. Please resolve my problem as soon as possible. Pradeep Kumar 7739249000 Address- Qtr No- 55, Type- II Rajrappa Project Near Hanuman Mandir Dist- Ramgarh, Jharkhand- 829150...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - abusive and misbehave by Airtel telecaller/collection agent

User
 vbhaskar2gb1@yahoo.com on Jul 9, 2014
The day was the worst day of my life. That guy really abused me "sale", " jo karna ho kar le", "ja police bula le", Damn I am recalling this harrowing wording even after a year and half. Never take a connection from such a company which does have worst practices. The matter was only that he sent an agent to collect money from me but I said that I will give a check post dated. The guy who came to collect money he was ok. But, on the phone another one said, " wo to aaj paise lekar hi jayega", Damn, shit company. That was my broadband number. I would have the paper somewhere and can...
Complaint comments Read comments [1] Complaint category Broadband

Airtel - airtel not helping me.

User
 Jahangir Ansari on Jul 9, 2014
I have purchased a airtel₹50 top up recharge card.but i lost its pin no.then I called to airtel helpline at 11:02 pm on 9/07/2014 and i ask them my problem and they check serial no and found recharge is not done.but they not helping me to rrcharge even i talk to a senior officer.and i feel very helpless...they said that my ₹50 is wested by me..i hope For very strict action against airtel. Card serial no:- 1161403009582430 My mob no:- +917752843340...
Complaint comments Read comments [1] Complaint category Telecommunications

Airtel - My Airtel cell number disconnected

User
 shenit on Jul 9, 2014
I had raised request on 28th June 2014 to convert my mobile plan from individual to corporate plan. I was told that it will get converted after 24hours and my number will get disconnect for 24 hours. Till today July 9, 2014 my number has not yet started. I had called customer care number of times but was dissapointed. Every time i got response that they are scheduling calls and i will receive call from Airtel within 24 hours but I didn't received any calls from their side. Due to this I lost many job opportunities which I am looking from a long time, I am not able to communicate to my family members,...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Complaint no. 47533202 dt 07 july 2014

User
 PSukhija on Jul 9, 2014
I have an IPTV connection against phone No. 011-45017631. On 07 July the Modem stopped working and there was only voice but no broadband or TV. We lodged a complaint (Complaint No. 47533202 on 07 July 2014 and were assured that the error would be rectified within 24 hours maximum. It is now 48 hours and still no one has come to attend the complaint, despite reminders. Very poor service. This morning at 10.30 hrs when we talked to 198, they said they will send someone on priority within 2 hours. But as usual, it was a false promise. Please assist....
Complaint comments Read comments [1] Complaint category Travel & Vacations

Airtel - misbehave me

User
 Tulika Ghosh on Jul 9, 2014
I have a problem with my old sim so i swipe this sim with all documents to your airtel shop in bally chaytan para near bally rlw station they was say me only 4 hour letter sim was activated but after 40 hours sim was not start and then when I am go to there shop for inspection then they ware very rood and also very misbehave with me I just stunt because airtel is very reputed company how to they were such a this type of hooligans nature ok my son @ my husband also use your service they are name & mob number is arunangshu ghosh-9903315070 & dibyendu ghosh-9748512308.they were shocked....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - 'My Airtel' out of order for many weeks

User
 Roma333 on Jul 9, 2014
Despite repeated complaints by many subscribers over several weeks, Airtel has not done anything till now to fix their 'My Airtel' service. This is utterly ridiculous. The Internet is inundated with complaints about their non-performing 'My Airtel' service. Worse still, they have not bothered to reply to the complaints. THIS SHOWS THEIR UTTER DISREGARD AND INDIFFERENCE FOR THEIR CUSTOMERS. I am sure hundreds of their customers must have left now for other networks and hundreds more will follow suit soon. What could be the explanation for this TOTAL NEGLIGENCE on the company's part, I wonder? Are...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Deadly net work indoor

User
 prasad ppr on Jul 9, 2014
REMINDER - 4 If you are not take any action on my problem, I am going through portability, because I am suffering more about your poor (deadly) network. I am never face this type of situation. I trusted your network, but i am not baring my suffering every day. If this problem not your hand, I am going to portability without any information. Kindly do the needful. thank you....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Broadband fixed line connection [Resolved]

User
 pritam.ryders on Jul 9, 2014
I had applied for a fixed line broadband connection in bangalore, hosur road near Bosch officeafter paying the advance amount of 600 rs and it's been a week and no one has come for the installation and the airtel customer support are ignoring my calls .it is very frustrating as they are wasting my time and prolonging my issue everyday.i need to work from home too.....
Complaint comments Read comments [1] Complaint category Internet Services

Airtel - Sim not registered

User
 venkatesulu on Jul 8, 2014
Dear Sir/Madam I had brought new airtel sim with all necessary documents on 4th july (friday).The seller had told me within three days it will activated. But till the sim not registered. Sir, please help me recording this issue. I have lot of works this sim. Thanking you sir Yours sincerely, your customer...
Complaint comments Read comments [1] Complaint category Airlines

Airtel - Airtel-Activation

User
 chrao3@aol.in on Jul 8, 2014
I took the number 8754593058 as post paid connection in end of May 2014. I requested to cancel this in June 2014 but i got a call from the csr of airtel and changed the post paid to prepaid with the settlement of the outstanding payment on this number in OMR airtel show room (Land mark near CTS-Okkiyam) in chennai. From last 4 days (04/07/2014) i contacted for activating the number for more than 15 times but till date the issue was not resolved. I lost few important business calls as i trusted on airtel Customer service. It was psychologically effecting my other works and leading to financial...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Bharti Airtel Broadband - Not receiving monthly paper bill

User
 doc. aman13 on Jul 8, 2014
Sir; Despite my repeated complaints to your customer care support regarding non - receipt of paper bill of my Broadband connection, I am constrained to write to you. I have Broadband connection with the number 01145521822, and for past several months I am not getting any of the paper bills. If early action in this regard is not taken then I shall be left with no other option but to get the Airtel connection disconnected....
Complaint comments Read comments [1] Complaint category Broadband

Airtel - arbitrary deductions from my prepaid account

User
 P.A.Appanna on Jul 8, 2014
My mobile phone no. is 9840174052. I se this number only for making and receiving calls.I have not subscribed to any service offered by Airtel . My number is also registered in NDNC. Since the last few day I find that a sum of Rs.0.02 is deducted from my pre-paid account several times a day, though I have not availed any service offered by Airtel other than making and receiving calls. Please take up the matter with Aitel and ensure that not only such deductions be stopped immediately but also refund unknown amounts deducted so far.. I also find that customer service dept. of Airtel is extremely...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Ridiculous

User
 utsaunderscore2009 on Jul 8, 2014
I am mailing on behalf of my father who took a prepaid number of Airtel from a local dealer. It was his second number,
The number was 9748336094. After 3 days of activation and recharging for 200 rupees, the number was suddenly disconnected without any information from the company.

We went to Airtel hub in Salt lake CC1, Kolkata to ask the reason, we were told that my father has 9 connections in his name and thats why his number was deleted from the system and his money seized. It was told that it is the rule of the company that the number would be never activated and money...
Complaint comments Read comments Complaint category Utility Services

Airtel - Hang Issue in Airtel DTH due to GPRS

User
 riteshpoza on Jul 8, 2014
HI, I have airtel DTH. My Customer ID is 3007246830. Some of my prime channels like colors & star plus are not going smoothly. They hang up many times due to my cell near set top box with GPRS ON or any call come or dial call from my any mobile even while GPRS off. If my GPRS is OFF it is working fine.I complaint in airtel via mail. They called me & said that it will happened because of waves & it will same we cant help it !!!My many friend has airtel dish but they don't have this type of problem even my phone is there with GPRS ON.Airtel giving many ideas like change wire...
Complaint comments Read comments [2] Complaint category Satellite, Cable DTH TV

Airtel - Instrument of Fixed line & disconnected broadband

User
 mitamon on Jul 8, 2014
The R.K.M.S.P Staff Credit Co-operative Soc. Ltd.
Regn. No. 23/Cal of 1980
99, Sarat Bose Road, Kolkata – 700 026


Dear Sir, Date: 08.07.2014

With due respect and grave concern we are to inform you that broadband connection vide plan 999/9 GB 2 mbps (small enterprise) of Bharti Airtel Ltd. was installed in our office & the fixed line instrument installation was not made on the date i.e. 13/12/2013 through your service provide M/S Rama Telecom Pvt. Ltd. 156A, Lenin Sarani, Kolkata – 700 013. We have talked several times...
Complaint comments Read comments [1] Complaint category Telecommunications

Airtel - Complaint against the CUG plans. Where coz of others my personal number is stuck.

User
 sumit chetri on Jul 8, 2014
Hello Sir/Ma'am Greeting for the day. I am very old user of this service provider(AIRTEL) and till date I had no issues for there services. But past few days i have got in the CUG plan where without my permission my agent put me in the group of 10 people . Where the other people have no interest of paying a single money to the company. On the other hand i have paid 800 INR more against my bill of rupess 200INR. But still there is no sign of getting my number back. My Humble request to you people to do something for it. This is my very old number and it won't be possible of me to get another...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

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