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Airtel Customer Care

Bharti Airtel Ltd

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Phone:Airtel Customer Care Toll Free Number: 1800-103-4444
 Airtel Toll Free Number: 198
 Airtel BlackBerry Service Number: 7070
 +91 96 63 395551
Airtel Money Transactions Code: *400# have a limit of Rs 5,000 per transaction.
Unsubscribe the Airtel VAS Services SMS Code: 155223.

Airtel Head Office Contact Details:
Address: Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II,
New Delhi – 110 070, India
Contact Number: +91 11 46666100, +91 11 42666500
Fax: +91 11 4166-6137

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Airtel Complaints & Reviews

Airtel - Online Ordered LED TV not delivered till date

User
 dinesh2521 on Sep 22, 2014
I have ordered (Order ID 013734107164783 ) a LED TV(Samsung LED 32F5500) of worth 38k in Shop.Airtel.com on 10 Sep 2014. When i ordered it they didn't mention any delivery date but they mentioned it will be shipped by 19th September 2014. As they mentioned, they shipped it on 15th September with Shipment id IBDELMAH797456C9FE (Infibeam Logistics) and Order status changed to completed. Also i got a mail from airtel shop saying that it will be delivered to my address with in 7days. Then it lied with Infibeam with 4 days and then they send to safe express with tracking number 80347646 on September...
Complaint comments Read comments Complaint category Online Shopping

Airtel - Overcharging during International Roaming.

User
 Pardeep Sharma 1957 on Sep 22, 2014
I have visited Canada during last month for 5-6 days. I had been getting messages for amount being charged when the phone was not being used. My outgoing facility has been suspended, when I gets a call from Airtel, I have been requesting them to send somebody to explain me the charges and I am ready to pay the rest of bill after removing the amount charged wrongly. NOBODY HAVE TURNED UP FOR LAST 10 DAYS. I am a regular payer since 8-10 years without default. Pardeep Sharma...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - I recharged my prepaid mobile from CITIBANK netbanking on Sept 15, 2014 but recharge amount/data not received- Please refund

User
 Vishnukl on Sep 22, 2014
I recharged my prepaid mobile thru CITIBANK net banking on Sept 15, 2014 but recharge amount/data not received- Please refund. The payment is reflecting in the credit card statement ending 8089. It has happend it the past too. My number- 9650014907 Please help!!...
Complaint comments Read comments Complaint category Credit Cards

Airtel Broadband - Worst Experience - Baner, Pune

User
 rakesh9990 on Sep 22, 2014
Last one month i have lodged complaint 4 times regarding the frequent disconnection problems. These so called senior engineers cant even find out what the problem. All 4 of them gave 4 reasons why there is a problem. Pathetic Service. Below is the complaint numbers. 48982322 49265976 49509564 49915654...
Complaint comments Read comments Complaint category Broadband

Airtel - deception on recharge of best offer sms by AZ-AIRTRF

User
 mg* on Sep 22, 2014
Today (22/09/2014), i (mobile no 9960579001 Maharashtra ) received a sms from AZ-AIRTRF offering "95=380 min Loc+STD" . On recharge, i recirecieved a sms of successful recharge mentioning 7 days validity. There was not at all any validityvalidity mentioned its a cheating n deceptoon on your ppart and bring bad reputationreputation. KindlyKindly rresolve the complain by withwithdrawiwithdrawingwithdrawing ununparlunparlaunparlaiunparlaimunparlaimeunparlaimenunparlaimentunparlaimentarunparlaimentaryunparlaimentary validity conditioncondition....
Complaint comments Read comments Complaint category Other

Airtel - SMS service not activated for dublicate SIM after 48 hrs

User
 prabhakaran89 on Sep 22, 2014
My number is 9790611164. I got micro sim on saturday (20 th Sep) and it got activated by same day at 5:30 PM. But i am unable to send message or use Internet. When i call to call to customer care they told me it will be activated in 48 hrs. I called 3 times and all told the same answer. Finally after 48 hrs i called to customer care and they say it will take 3 says. All my important transactions got struck because of this as i am getting bank sms to this number. I am totally upset with airtel for this. My sim is active already and i just changed from normal sim to micro sim. For this you people...
Complaint comments Read comments Complaint category Other

Airtel - Balance is getting deducted unnecessarily

User
 pritha singhania on Sep 22, 2014
Hi I am from Kolkata and today i updated my iphone to ios8. hi, I have tried all the possible methods to activate imessage and facetime on my iPhone 5 but its not getting activated. My balance keeps getting deducted by Rs5 and still nothing happens! 25 Rs has already been deducted from my balance. My phone no is 09748747059. I am not able to send or receive msgs on my iphone. because of which i am facing alot of issues....
Complaint comments Read comments Complaint category Unauthorized charges

Airtel - Billing Issue - amount paid is not applied to my account properly

User
 Prashanth Pai33 on Sep 22, 2014
I paid my bill amount of Rs.333 through airtel money July 2013 and it was not applied to my account on time. Since then the amount is showing as outstanding every month and every month late payment fees of Rs.100 is charged. Its since one year I'm struggling to rectify the issue without any success. I'm paying my exact bill amount every month after deducting the late payment fee fo 100 and outstanding 333. Mobile number is 9972711995 Request to resolve the issue asap....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Cancellation of numbers without confirmation

User
 sunny801 on Sep 22, 2014
Hi, We have corporate connection of Airtel and while asking for the procedure for cancellation and number portability, they have cancelled all the corporate numbers. After all emailing and follow ups, we still have not received proper solution. Also while calling to the customer care they always says "write an email to them" then what is the use of customer care number? My Corporate connection number is 8826490835....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - calling facility suspended with the balance of RS.1935.00.Tel No(9810316920) )

User
 Rajnish Sethi on Sep 22, 2014
Dear Sir, I got my international roaming activated on 4th of September.2014. I was to travel to China for 10 days. The 2nd day customer care executive confirmed that the facility has been activated. I had approximate balance of RS. 1935.00. When I reached China on 7th of September and tried to call the person for my booking conformation I received the feedback in Chinese and English that outgoing service to this number has been suspended. I got astonished. Anyway I somehow reached the hotel and activated myself on Wi Fi. For complete nine days I was moving through out the country on airports...
Complaint comments Read comments Complaint category Business & Finances

Airtel - Airtel No network connectivity

User
 varungoyal76 on Sep 22, 2014
My mobile number is 9810391031, I am continuously facing issue of NO SIGNALS in my Airtel mobile connection in-side my house or office for last 6 or 7 months. I have logged complaint to Call center at 121 (SR no. - 57629513 registered on 16th Aug, 2014), I am getting same reply every time that I have to wait as There is no SITE installed in my area. I have also talked to Nodal officer, they are also saying this same answer. This answer can't be acceptable from a big company like Airtel. Currently, I am living in Sec-93, Noida. It is very well developed Urban area with Big population. How it...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - SIM card is not inserted in Cell Phone

User
 Akhuva on Sep 22, 2014
Hi, I have changed my SIM from old one to new one but same is not inserted in Cell phone SIM slot. My only mistake is i have not tried the same at Airtel Gallery and staff over there also not suggested to do the same Now what shall i do? I can't visit the Gallery on and off.Its far away from my residence secondly in Complaint No:198 also there is no option for customer care executive with whom we can talk direct. from Amrita Khuva 9867105121...
Complaint comments Read comments Complaint category Other

Airtel - Airtel 3G worst customer service

User
 Ms Right on Sep 22, 2014
The customer service executives are totally inept in resolving customer complaints. They dont provide adequate information or help, They say that they are transferring the call to technical dept and disconnnect the call after some time. The waiting period is too long. The CCEs are a waste, good for nothing. Even if we select English option, we are connected to some uneducated & non technical people who dont know a damn. I m seriously thimking of changing from Airtel ....
Complaint comments Read comments Complaint category Broadband

Airtel - DATA 2G RECHARGE

User
 dude.durai on Sep 22, 2014
I recharge my airtell per paid 2G data on 18th oct.for 149Rs/- from that my data will not work. 21 oct i received one msg that my Internet balance is low. i spoke with custermer care they told me that i use my data they charge me for the complaint that 50pise for each 2min they put me on hold for more than 25 min. im using iphone5, i have better experiance in using mobile data. 149 Rs for two days better airtel can begg for this kind of shitt......
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Deduction of talk time with no reason

User
 shameek pandey on Sep 22, 2014
Hi, This is to bring in your notice that my father who is a retired govt official & senior citizen is using Airtel prepaid phone wide no 9915227455 since more then 7 years as of now. Surprisingly more then Rs800/- has been deducted from his prepaid amount on 23rd of Sep'14 just five days back with no reason. On calling Airtel customer care the executive not have responded in any supportive way after several calls finally he managed to take back a refund of Rs 200/-. He never used any other services like Internet etc which has been told by the Airtel executive that this money has...
Complaint comments Read comments Complaint category Telecommunications

Airtel - airtel money mob. no. 8953122409 not yet registered to my name during 5 months

User
 amitexist on Sep 21, 2014
23-mar-14: new sim purchased with document named amit kumar agarwal. 25-mar-14: sim activated & rs.200/- transferred by me with online sbi airtel money a/c. when i tried to check balance but airtel denied. I called airtel customer care they told me that this a/c is of another user. 26-mar-14: I reached airtel office, sadar bazar, jhansi (u.p.) there mr. brajesh (sr. employee) told me to make super a/c but FORM will be available after 1-apr-14. 5-apr-14: reached to mr. brajesh and gave him my d/l, pan card copy, and photograph and rs.100/- of fee. then he told me to wait max. 10 day...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Blocking this number-Deactivating the connection

User
 Indu k on Sep 21, 2014
Dear Airtel, I have lost my cell my and i would like to cancel this no-9008808800 with immediate effect by blocking this number by deactivating the connection on priority. Customer Name-Indu k w/o-Naveen Jain C Contct number-9008808800 Permanent Address-#1711"Amrutha dhare, 19th cross new masjid road t-dasarahalli, bangalore-57 Temporary address-#62/2 'Indira srinivasa nilaya, Kavika layout Kengeri satellite town, bangalore-60. Regards, indu k Email id-induk0321@gmail.com Official id-ik1@pnbmetlife.com...
Complaint comments Read comments Complaint category Other

Airtel - Number given for porting not active since 3 days

User
 Shivika garg on Sep 21, 2014
991105337: I had applied for number portability from Idea to Airtel. It was deactivated on Friday, 19th sep at 10 PM and since then Airtel number has not been activated. I keep calling Airtel customer care and they keep telling me that it will be activated in next few hours. I have spoke with to supervisor, floor supervisor and many other executives. All of them making the same nuisance promise. I would like to report a grievance claim on Airtel company. It is a big mistake to get ur number transfered to Airtel. Neither the executives are inefficient to help, moreover they keep giving unrealistic...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Poor Network Coverage -Kokkarne Udupi

User
 kokkarne on Sep 20, 2014
Refer below pasted complaint submitted on 05 Sep 14, Yet to see some developments in this regard. From: kokkarne@gmail.com To: 121@in.airtel.com Cc: Sent: 05/09/2014 09:03:52 PM Subject: Poor Network Coverage - Kokkarne, Udupi District Karnataka. Hello, I am a resident of Kokkarne and living in the city limits also Airtel Customer since many years. As I relocated to this place recently I find the network coverage of the Airtel is very poor even though we are not very far from the tower. Though 3G is not being provided the signal strength is so low call getting cut while speaking...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - change the package

User
 Jeya Chandran on Sep 20, 2014
change of package - Airtel Digitel TV i want to change my package to ssvalue (Rs. 176)..but there is no option in my package to change it..i sent a msg to 54325 too and lost 3 rupees but all in vain..my id is:- 3015097881..kindly change my package to value sport......
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

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