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Airtel Customer Care

Bharti Airtel Ltd

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Phone:Airtel Customer Care Toll Free Number: 1800-103-4444
 Airtel Toll Free Number: 198
 Airtel BlackBerry Service Number: 7070
 +91 96 63 395551
Airtel Money Transactions Code: *400# have a limit of Rs 5,000 per transaction.
Unsubscribe the Airtel VAS Services SMS Code: 155223.

Airtel Head Office Contact Details:
Address: Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II,
New Delhi – 110 070, India
Contact Number: +91 11 46666100, +91 11 42666500
Fax: +91 11 4166-6137

Airtel Postpaid Airtel Prepaid City
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Airtel Complaints & Reviews

Airtel - amount deducted for BBI bundle plan of Rs 399 but not activated.

User
 Somya Ranjan Das on Aug 22, 2014
i have applied for blackberry Internet bundle plan for Rs 399/- on August 22, 2014. The amount was deducted from my overall balance. But I'm unable to use the service. I called customer care & they asked me do certain follow up checks. In spite of it, I'm unable to use the service. Calling blackberry customer care is a nightmare....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Balance deduct frm my no. 8762299955

User
 rajeshg.gouda on Aug 22, 2014
Dear AIRTEL, You have deducted my balance of Rs.155/- as a internet pack. (I have already activated this pack at retailer) from my account got Mobile no-8762299955 Kindly look into this matter urgently and resolve the problem as soon as possible. Note : 1) "Dont eat food by two hands" 2) As discussion with your customer care & they are said we will give back 100 rs. only & finally come 125 rs. What is this? Plz. note that every customer are important. I want my balance back Rs. 155/- on war footing basis. With warm regards, Rajeshgouda...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Erratic call rates

User
 Biswanath Chakraborty on Aug 22, 2014
My Airtel number is 9007982821. I have recharged power of Rs. 54/- on 17/08/2014 at 11:16am. The call rate is actually 1.4p per 2 secs. But the rate that is being charged currently is 1.6p/2 sec. which is NOT justified. Moreover, the validity period of this power is 5 weeks. But I am getting it for 4 weeks (28 days) only. I talked to the customer care executives for a couple of times. Mr. Prosenjit Halder, one of the executives, with whom I talked for the last time on 21/8/2014 at 08:36pm refused to admit the fact even. Today, 22/08/2014, I called on a number 9831889140 at 9:38 pm for 11:13 mins...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - by mistakenly recharge done to another number instead of my number

User
 hanuunnam on Aug 22, 2014
Dear sir, By mistakenly recharge rs 100/- to another number (99949012281) instead of my number (9949012881).so this is my humble request to u pls recharge the same to my number (9949012881). Recharge done through PAYTM Paytm reference Id no-1019779707 Regards Hanumanthu 9966528088...
Complaint comments Read comments Complaint category Telecommunications

Airtel - Credit balance get vanished

User
 Alvin George on Aug 22, 2014
Hello Sir, I am using a Airtel prepaid no: 8105698327. Whenever I recharge, I am surprised to see that credit balance gets vanished within a day. I checked out the found that no value added/missed call alert/sms jokes are active. Made several complaints to their customer care to check the issue and solve. No action yet than request numbers. I hate to recharge the number I they take my money. Please help immediately. They are following fraud practices. Alvin George Bangalore...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Request for New Connection Pending from more than one week

User
 rajeshkumarsir on Aug 22, 2014
I contacted airtel for postpaid connection, after four days a representative visit our office and collected documents required with rs.900 and given three sim card, (my request was to port 2 number from reliance and one new number) on 14th august, after 8 days i m still waiting for activation. and got no corfirmation till now....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Network is worst from last 2-3 months

User
 Nitin Singhania on Aug 22, 2014
Hi i am using airtel from last 6-7 years & now suddenly from last 2-3 months i am facing network problem in BTM .Network is there but every time i will not be able to hear voice from other side my voice only is getting repeated. Its not me all the people in that area are facing the same issue - exact area location is Sunshine colony, 12th cross, 7th main, BTM 2nd stage....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - No Proper response in customer care

User
 maniosiz on Aug 22, 2014
I am using airtel prepaid sim for last 6 months. I had recharged 1 week net card. I used that facility one or two days. I used to that for browsing only. But, I was charged from main balance in third day. I did not that much amount of data.I had called customer care for getting reason to charge amount from my main balance. But, that customer care executive not responded me properly....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - call history of prepaid phone number

User
 anthyush on Aug 22, 2014
sir i am here with complaint please send call history of prepaid airtel phone number 9949920110 from 01-07-2014 to 22-08-2014 incoming, outgoing calls and msg history to my email id...sreekanthtalluri72@gmail.com the phone registred on my name talluri sreekanth, khammam with regards sreekanth talluri...
Complaint comments Read comments Complaint category Mobile Service Providers

Bharti Airtel - Balance Deducted but no recharge done

User
 Ishank Sawanni on Aug 22, 2014
I recharged my airtel no. 9752796796 for rs. 102 on 29/07/2014 through airtel website.The balance from my account got deducted by the recharge failed.The customer care executive said we will refund it within 48 hours but after 25 days also i did not receive my money back.Please look into the matter....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Rude Response from the Agent

User
 Anilraj18 on Aug 22, 2014
I had called on 21-Aug-2014 in regards to a query and was told that I will get a call from escalation team and a transaction id will be given but not provided on call, While on a call I had some more query but the agent was in a hurry to finish the call. To make sure my complaint is logged I called up again but my query was not documented any where. I am a customer of Airtel from 6 years the First time I regret for contacting the customer care. If you people have time to contact me to discuss please do, if not better send me an SMS stating I will not get any support from Airtel customer care. If...
Complaint comments Read comments [1] Complaint category Telecommunications

Airtel - CUSTOMER CARE EXECUTIVE TALK WITH ME RUDELY

User
 arjun8321 on Aug 21, 2014
My self ARJUN SINGH. I have an issue about my no.- 7033391468, I call from my another no. 9162979191 at 8:42 pm, date- 21/08/2014. But when I called your customer care executive don't solve my problem and talk with me rudely. Kindly do the needful....
Complaint comments Read comments Complaint category Broadband

Bharti Airtel - Getting intimidation messages from company even after not getting my mobile bill

User
 DKMickey on Aug 21, 2014
This is regarding my mobile number 9686116200 and the network service provider which is Airtel which has made my life uneasy. I have not received the bill of Jun-July cycle. Post to that i tried to call customer care and tried to lodge a complaint regarding same, the executive told me that this month bill is not generated and they apologize for the same. Also they told that i will be getting the consolidated bill in next month cycle that is July august cycle which is still to be generated for which the due date will be extended. Now from yesterday i am being getting mails, messages, alerts...
Complaint comments Read comments Complaint category Telecommunications

Airtel - balance deduction on toll free number

User
 sumit santosh kothari on Aug 21, 2014
I was dialing on 0008008521267 toll free number from last 1 year and but for call on 21st Aug 2011, Rs. 45 got deducted. I called several times on customer care numbers 121, 198 and spoke about 2 hours but they couldn't answer why the balance got deducted. Even when I am trying to register complaint they put me on indefinite hold. Customer service representative manager even transferred my call to GPRS technical department which nothing to do with the balance deductions. Until now I didn't receive any reply on the same nor did I get the balance. This is the worst customer service experience...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Publish false information regarding confusing.

User
 Om Narayan Sharma on Aug 21, 2014
site - http://www.airtel.in/digital-tv/dth-digitaltv-plus information - You can also contact our call centers: toll free : 1860 500 6500 airtel mobile users : 12148 This site has information 18605006500 toll-free number to call, but this number is captured, making money is a crime to give false information, I lost site. Om Narayan Sharma Mob. No. 9907978910...
Complaint comments Read comments Complaint category Law & Civil Rights

Airtel - Re Complaint

User
 gurudasbawane on Aug 21, 2014
Respected Sir/ Madam Here I want to register complain against the Airtel mobile services Company. They Provided or giving offer then Said sorry We are not able provide you facilities. as Recharge Benefit concern my contact no 7709309344. Hope your take action immediately . Thanking you. Thanks And regards...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - reactivation of no.

User
 Dattatraya Rajale on Aug 21, 2014
Sir, I am Dattatraya Rajale, I have a Airtel post paid connection no. 9503021941. This no is suspended due to bill not paid but. But already I gave complaint about extra charges but issue was not solved and hence I didn't paid bill, yesterday I got a call from airtel executive Name Sonali and mob no, 7755949993 and told to paid bill amount 900 and remainig amount discounted by executive and told me no. Will reactivated within a hour but my no. Is still suspended. Please do needful as soon as possible....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - activation of duplicate SIM of airtel

User
 ravi panwar gujjar on Aug 21, 2014
Dear Sir/Mam, Greetings from IIT Roorkee!! I want to draw your kind attention on the matter that, i have purchase a duplicate SIM on 19 Aug, 2014 from air-tel office, Roorkee due to dame of previous one. They have promised me to activate it on same day, but till now i didn't got any confirmation. Kindly activate it so that i can continue my official work without any interruption. I shall be highly thankful for this. With Warm Regards, Ravi Panwar IIT Roorkee...
Complaint comments Read comments Complaint category Institutes

Airtel - Network issues in Airtel Prepaid: 7022146754

User
 shikha2k6 on Aug 21, 2014
I am new in Bangalore and staying in Dhoddathogur, Electronic city. I am sorry to say that ever since i bought this sim (10 days back), i have been facing network issues at my home. Even my 3G net pack doesn't work properly. Please help me with this as soon as possible. Shikha 7022146754...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - AIRTEL GPRS SERVICE ACTIVATE WITHOUT MY PERMISSION

User
 bharatupil on Aug 21, 2014
I HAVE USE MY AIR TEL CONNECTION NO 9818284238. NOW WITHOUT MY PERMISSION THEY HAVE ACTIVATE ON MY MOBILE GPRS SERVICE. AT Last WEEK ACTIVATE INTERNET SERVICE ON MY MOBILE WITHOUT MY PERSION AND AFTER MY CALL FOR DEACIVATION OF INTERNET SERVICE AFTER A LONG PERIOD THEY STOP THE ABOVE SERVICE. NOW THEY HAVE ACTIVATE THE GPRS SERVICE WITHOUT MY PERMISSION. PLEASE DEACTIVE THE ABOVE SERVICE ON MY MOBILE WITH IMMEDIATE EFFECT. (BHARAT BHUSHAN KATHURIA)...
Complaint comments Read comments Complaint category Mobile Service Providers

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