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Airtel Customer Care

Bharti Airtel Ltd

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Phone:Airtel Customer Care Toll Free Number: 1800-103-4444
 Airtel Toll Free Number: 198
 Airtel BlackBerry Service Number: 7070
 +91 96 63 395551
Airtel Money Transactions Code: *400# have a limit of Rs 5,000 per transaction.
Unsubscribe the Airtel VAS Services SMS Code: 155223.

Airtel Head Office Contact Details:
Address: Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II,
New Delhi – 110 070, India
Contact Number: +91 11 46666100, +91 11 42666500
Fax: +91 11 4166-6137

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Airtel Complaints & Reviews

Airtel - Amount get debited but didnot get 3g data recharge benefit

User
 vijay5 on Apr 25, 2015
Dear Team, While doing transaction, the account i chose was having insufficient balance and site gave to choose other bank account as i am having two accounts in same bank. I completed my transaction with other account, and amount Rs. 250 get debited but no recharge was successful. Request you to solve the issue. Either refund the amount or recharge accordingly. Transaction details as: Transaction description: INB143512038/CITRUS PAYMENT SOLUTION Transaction Date : 27/04/2015 Transaction Amount: INR 249 Regards. Vijay Luxmi...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Porting of my mobile numer

User
 manishkumarsingh65 on Apr 25, 2015
Dear Manager, This is to bring to your notice that from the last 2 months I am trying to port my number from Reliance to Airtel (Postpaid). My earlier number is a corporate number and all the relevant documents have been submitted from my company to the Airtel vendor(s). I tried to port my existing number from 2 Airtel shops firstly located in Yelhanka (Bangalore) but as I didn't get much positive response from them my company HR has contacted other vendor located at Indranagar (Bangalore). In the meanwhile 2 times my MNP number got expired, I generated new one, resubmitted the application,...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - SMS outgoing problem

User
 dd joshi on Apr 25, 2015
Dear Sir/Madam, I am facing SMS outgoing problem from last five days. i have register complain on 21.04.15 at 10:39 am, complain no is 61450660, but no response. Again i have register complain on 23.04.15, complain no is P0042300038. but situation in same. my problem is continue from last 5 days. Please shootout the problem on urgent bases. Regards, D.D. Joshi 9997098822...
Complaint comments Read comments Complaint category Telecommunications

Airtel - Airtel Blatant Cheating and Worst Customer Care Service

User
 Parthasarathy Srinivasan on Apr 25, 2015
We recharged our data card number 9994266175 on 20th April, 2015. We were unable to connect to internet. We have called 121 innumerous times. First they said they will set it right by 10 am on 22nd April. We called 121 again and were told that customer care technical assistant will contact us within 3 hrs. But there was no call. We called again and we were told that customer care people will call us by 11.00 am on 23rd. Again there was no call. When we contacted again we were asked to approach the nearest Airtel branch. I told them if they are unable to solve the problem they should at least transfer...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - VERY FREQUENT CALL FAILURES

User
 Adityanand Srivastava on Apr 25, 2015
Me and my family has four airtel connections namely 9811139432, 9910637032, 9871425105 and 8826614391. We are residing at Kakanagar, near India Gate, New Delhi, 110003 . We are facing acute failure of airtel connectivity which has led to a serious stage of irritation.Network is either not available or switches off by the time you prepare yourself for a call . Friends and relatives fail to contact us . Also certain important official communication does not take place leading to some mis-information.It is requested to look into the matter and resolve the issue urgently . A.N. SRIVASTAVA DIRECTOR...
Complaint comments Read comments Complaint category Employees

Airtel - Fraud By Airtel's registered DSA. "KARSHNI SOLUTIONS"

User
 AdityaSinghRathi on Apr 25, 2015
Hi, I HAD NO WHERE TO GO BUT HERE. NO HELP FROM CUSTOMER CARE EXEC. YOUR DSA DON’T ANSWER PHONES. Brief about problem: I received a call from Airtel’s registered DSA, “KARSHNI SOLUTIONS”. Saying that there is an offer for my Sim. A close matching airtel number will be provided to me as a Postpaid connection. For which I agreed [biggest Mistake]. They send an agent to my office to collect the documents, Id proofs and 250rs as Activation Fee. All this happened on the very same day. 21/4/15 There After they never called or contacted me or picked my phone. Its been 4 Working...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Postpaid bill disorder

User
 Govind Madhav Sharma on Apr 25, 2015
Dear Sir, I had logged a concern to your good self, reference no. P0041800059 and 61411716. My concern is very straight, that I HAD BEEN BILLED WRONGLY. I requested for a new Airtel connection as family pack to your representative Mr. Jaspreet(7206683247). In this family pack, I requested for two more participants i.e. my wife(9996004101) and my mother(9729214148). Both numbers were running with advance rental postpaid plan and prepaid plan respectively. We choose 1599 family plan plus two additional numbers plus roaming plan. Upto best of my understanding and planning, my bill should be------1599+99+99+75=1872+service...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - WRONG BILLING-AIRTEL NO: 9650944511

User
 9650944511 on Apr 25, 2015
Dear Sir/Madam, I am Amit Sharma using Airtel postpaid service for the past 5.5 years which iscorporate connection. This mail is regarding my bill discrepancy.In the month of March2015 I have send around 50 SMS but I wascharged around Rs. 5600 for MMS. I would like to raise the followingpoints which I expect a valid answer from your side. 1. How SMS is converted to MMS? As perAirtel Policy when message is of more than 825 characters, the SMS is convertedto MMS but in my case message is of less than 100 Character. (Screen shot ofrecipient mobile attached) 2. How same message to is delivered...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Post Paid to Prepaid.

User
 Wilfred Sequeira on Apr 25, 2015
Dear Sir, My mobile Airtel postpaid number 9987533988 is to be change to Airtel prepaid. I submitted all the documents to your Airtel chakala gallery on 22.04.2015 and cleared the out standings . Till now my new sim card is not activated. I called to your customer care and they told that there had no request for changing the post paid to prepaid. They told me to go again to chakala gallery. This is not the right way to treat customers & thier valuable time. Hope you will take this seriously and do the needful. Thanks Wilfred Sequeira....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - please submit airtel sim no 8658321877

User
 sarojsarojdash on Apr 24, 2015
Respected sir, please give me detail of sim no 8658321877 location which this phone no threatened and several un useful call received . please block this sim no which i will go to customer focurm. Regards saroj Dash 9311954213 e mail ID 9311954213...
Complaint comments Read comments Complaint category Other

Airtel - Airtel Has the Worst PRI record Ever

User
 Gyansha Infotech on Apr 24, 2015
Worst Customer Experience !! Being a Corporate client we thought Airtel India would provide us better service. But they proved us wrong. PRI Line is not working since 11am in the morning. Have already registered a complaint but no response yet. This is the 7th time it's happening in the last month. The Relationship Manager which was assigned to us, never picks up the phone. I asked him for the Escalation Matrix and what he provided me was with Random Numbers of Random people in an excel sheet out of which some are not even working !!! I guess the only option which they've left us with is losing...
Complaint comments Read comments Complaint category Telecommunications

Airtel - no calls incoming and outgoing in whole lane

User
 kanika.gyl97 on Apr 24, 2015
no call is made from all the airtel users' phone in my area [shish ram park uttam nagar nd-59 ] from past 5days. we are even unable to make call to the customer care number anybody who calls us says that the computer is showing our phones busy but it is not so . we are facing a lot of problem due to this situation and the company is not paying any heed to the previously submitted complaints on their websites. if needful action is not taken within two days then all the airtel users will port their sims to vodaphone...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - No signal & no proper response

User
 SV.THANKASWAMY NADAR on Apr 24, 2015
For the last 5 days no signal to the dtv, the id. 3012413520.
I registered the on line complaint vide ref. No
Dt 042100071
Dt 43745973 latest on 23 - 4 - 2015.
Specifically, i mentioned the airtel registered mob. No and an alternate mob. No. . On 23 - 4 - 2015, receive call from airtel customer care that they are sending technician by 9 am. .
On 24 - 4 - 2015, at 12. 30. Pm somebody from airtel called to the registered
Mob no. Unfortunately the mob was on silent mode, in which the registered mob sim is inserted. But specifically i mentioned another alternative...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Airtel - executives not taking interest in talking with customers

User
 mi007 on Apr 24, 2015
Sir I bought lumia532 in last month 7 th march...i have an offer of 500 mb 2g/3g per two months... I got 500 mb for last month...but this month there is nothing... Kindly give mi my data...which I deserve I asked them to port my number...They said mi ...if I'm not satisfied with them... then I can port my number... Very cheap answer by Airtel... Mo.no.9890116796...
Complaint comments Read comments Complaint category Mobile Handsets

Airtel - Call received

User
 Isha Pasrija on Apr 24, 2015
Hi

I am isha and i have received a call from No.+44566711933 again and again and he is disturbing me too much.so please take this as a complaint and take the severe action against this number as he is talking very wrong things with gals.
Regards
isha...
Complaint comments Read comments Complaint category Police

Bharti Airtel Limited - Payment Issue

User
 rkss5559 on Apr 24, 2015
महोदया जी सविनय निवेदन यह है कि मेरा एक airtel का नंबर है (9717737776 ) जिसकी राशि (2800/-) जमा कराए मुझे एक महीना हो गया लेकिन वह राशि मेरे खाते मैं जमा नहीं हुई है . उन्होने मेर पैसा किसी और खाते में जमा करा दिया है . और जब मैं फोन करता हूँ. तो रोज मुझे यहि...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - deduction in prepaid balance without any notice.

User
 Bindumani KR on Apr 24, 2015
My prepaid account balance is been deducted without my notice since one week. I recharge my account with sufficient balance but the very next day it shows as balance is nill. I tried to approach the customer care by calling 121 but couldnt speak with the customer care executive. It takes our valuable time to hear to the autogenerated voice. I tried to dial 198 again the Autogenerated voice asked me to dial 121 Please suggest the direct number to lodge the complaints and speak to the customer care executives... Our time is valuable. As the money spent by us is been deducted without our information...
Complaint comments Read comments Complaint category Unauthorized charges

Airtel - Corporate postpaid airtel number not working

User
 rizwannn on Apr 24, 2015
We have seven corporate airtel number but one number (7718808899) is not start till date,
every day we are follow up the Mr Sohail (sme.airwave@gmail.com) but his not given response & not received any phone .

below are details :

Mob. No. : 7718808899 (not working)
Company Name : DOLPHIN POOLS.
Contact No: 9821076607

Do the needful urgent basis & kindly revert back us....
Complaint comments Read comments Complaint category Business & Finances

Airtel - Money not reimbursed

User
 CHANDAN JOISHI on Apr 24, 2015
On 13-12-2014, I had made a prepaid transaction (ID-952882) which was unsuccessful but money was debited from Canara bank account and refund has not yet been done. Please tell me the reason behind this delay.I even filed a complaint on airtel website(Reference No.-PR022200135). They closed the complaint but money was not reimbursed even after this. Even today(24/04/2015) a failed transaction (ID= 344976) has had money debited from my bank account.
When do I get my money back. Do I trust you guys anymore?...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Reversal money not recebeived, AIRTEL not ready to listen

User
 ankitgupta12 on Apr 24, 2015
Airtel is getting worse day-by-day, airtel mobile #8861057234. They paid the bill on 1-jan-2015 Rs1170.57 and one fine day my phone stops working in February after inquiring they told, there was reversal on 10-02-2015 vide receipt # 52486947 and Airtel told that the refund will be processed in 40 days. Its more than 2 months still i don't see the reversal money in my credit card, confirmed with my credit card bank by sending the reversal receipt received from Airtel, they didin't find any money by that receipt #. Its harassment Thanks Ankit Gupta 8861057234...
Complaint comments Read comments Complaint category Telecommunications

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