Airtel Customer Care

Airtel Customer Care

Bharti Airtel Ltd

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore District
India - 560078

Customer Care Phone Numbers and Contacts


Contact Information added by users

The following information has been added by our users and may or may not be correct and/or true. Use at your own risk.
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Work days:
Tue00:00 - 00:00
Wed00:00 - 00:00
Thu00:00 - 00:00
Fri00:00 - 00:00
Sat00:00 - 00:00
Sun00:00 - 00:00
Airtel Money Transactions Code: *400# have a limit of Rs 5,000 per transaction.
Unsubscribe the Airtel VAS Services SMS Code: 155223.

Airtel Head Office
Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II, New Delhi – 110 070, India
Tel: +91 11 4666 6100, +91 11 4266 6500
Fax: +91 11 4166 6137

Airtel Postpaid / Airtel Prepaid

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Satisfactory Rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Airtel related photos (1238)

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Airtel Customer Care related pictures (1238)

Airtel Complaints & Reviews

Airtel — Voice call break Issue for particular area - Sholinganallur Chennai

 Sonya RK on Oct 13, 2015
I am facing voice call break issue from past 3 weeks in sholinganllur, New kumarn nagar, 10th cross street, chennai-600119. I raised many complaints( through call for 121, mail to even many people in the same area to airtel it was not resolved yet. As advised i changed handset and carrier mode in automatic/manual but there is no resolution. I confirmed them as issue at particular area. But not at all bothering on this, every time they say we are re-forwarded but no resolution from network team, not even status on that. Kindly address ASAP, don't make customers wait. I am loosing...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel — Poor 3g coverage

 Bishal chetry on Oct 13, 2015
My number 8472021870 They cannot help we are getting only single signal strenght coverage of 3G but they are saying that we will come to look and we will resolve it soon but not coming and not taking any action contacted by Numbers 9957740203 9678381504 9678381674 8527188949 Complaints numbers CINDL201010540077 CBCON2100958573 C3GDC31007192585 I am from Assam, We want 3G installation in siteid: DHNKH1, VILL. TARAJULI DISTRICT UDALGURI CITY ROWTA PIN NUMBER 784508 3 NO. DHANSIRI MY NUMBER 8472021870 ALT NUMBER 8752092457 WE ARE GETTING ONLY 1 SIGNAL BAR...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel — Service Activation:9890665789

 Gaurabh sinha on Oct 13, 2015
Hello Sir/ Madam, I purchased a Airtel 4G wifi Router on 7th of October for Rs 2500.(Connection Number: 9890665789) The device was sold to me under the false promise that my service will be activated with immediate effect. Once i paid for the device i was informed that it will take 24 hours for the service to be activated. Inspite of providing all the related document my service is still not activated. I called the airtel multiple times and every time they promised that my service activation is in process and it will be done by end of today. When i called customer service i was informed that...
Complaint comments Read comments [1] Complaint category Broadband

Airtel — Removal of junction box

 immy1 on Oct 13, 2015
Dear Sir, I wish to bring your notice that there is a Airtel Broadband junctionbox in front of my showroom. The junction box was installed without my knowledge.The installation of junction box is in front of the showroom entrance obstructing the accessl. Now the junction box is causing a lot inconvenience to me. I cannot park my Four wheeler infront of showroom. It is requested to remove the Airtel Broadband Junction Box at the earliest. Thanking You.A.M.Umar farook 24 Sardar patel road, adyar, chennai-20. ph-9841320403...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

Airtel — Frequent network failure and poor service

 Onkar Ganguly on Oct 13, 2015
I am using Airtel Prepaid number 8088108211 here at Kolkata and i am experiencing frequent network issues. Most of the times there is not signal at all and at other times the signal is very weak. I have raised several complaints with the customer care team but they don't have the courtesy to give any updates of the issue. They perfectly live up to the image of been unprofessional just as their company is. If airtel thinks the customers can be bullied like this to buy their much publicized low grade 4G network then i feel they are all set to loose a lot of customers in the future, because they...
Complaint comments Read comments Complaint category Utility Services

Airtel — Ported number from idea to airtel. Number is inactive for more than 12 hours.

 softsathish on Oct 13, 2015

I had ported from Idea to Airtel 9845726687. I received messages from Airtel that the documents which i submitted has been approved and forwarded the request to Idea for further process and the Idea network has gone away on my number from yesterday midnight, i was waiting for the Airtel signal on my number and till now (after more than 12 hours of downtime), the signal is not there.

I had been contacting the customer care through 198 and complaining about this. Everyone is giving me different answers and none of them resolved the issue so far.

Complaint comments Read comments Complaint category Mobile Service Providers

Airtel — No connectivity since last five days as on 13.10.2015

 Balagopal Keeran on Oct 13, 2015
I have five Airtel nos in my household. I stay in Patparganj, New Delhi and was getting good connectivity tiil one fine day, all of them stopped showing connectivity in our building and since then I have been calling up and writing to their customer service at 121 and then to their appellate. Till now they have raised three service request nos but not made any efforts to rectify the problem. They have a standard reply and keep extending the dates for response by closing the existing complaint no and creating a new one ! I have written to the company not to bill me for the days the connectivity...
Complaint comments Read comments Complaint category Mobile Service Providers

Bharti Airtel — Without confrimation Airtel Bill Plan Change

 Nitin Umesh Devle on Oct 13, 2015
Dear Nitin Devle, Greetings from airtel! This is in reference to your email expressing concern about revision in plan benefits for your airtel mobile number 7718830441. I regret for the inconvenience caused to you in this regards. I do understand your concern on revision of plan benefits/rental. I would;d like to bring to your notice that your old bill plan MNP 125 CUG Plan is no more available for subscription hence the same is being migrated MNP 175 CUG Plan I wish to bring to your notice that the revised plan will continue to be an attractive value proposition for you. Benefits...
Complaint comments Read comments Complaint category Telecommunications

Airtel — Airtel 4 G- Speed or laughter challenge

 pankajarorapmp on Oct 13, 2015
Ref air tel 4g connection 8600146380 The airtel device installed at my home is not fetching a speed of more than 1 Mbps. I logged a complaint with Airtel reference 65428312... On 6 oct'15 which still stands unresolved after 7 days. Today when i called Airtel customer care---i was shocked to know--my complaint was closed---that too without a resolution. i have now logged another complaint to which i have got the same response---your issue will be attended in 4 days... Is Airtel conducting a speed challenge or Laughter challenge with other ISP's. is 4 G only a gimmick..I would prefer going...
Complaint comments Read comments Complaint category Broadband

Airtel — Caf no hy637444-1-1 no and account no.7019563115 for deactivation and refund - refund not done from past 6 months by airtel

 vivaan kumar on Oct 13, 2015

After 6 months also airtel has not refunded my money 6500/- and cheated me by transferring money in to wrong account which was not at all provided by me.

Every month they keep promising me resolution and its now 6 months that they have not refunded my money though i have provided documents requested from them again and again.

I paid cash to 6500/- for a new connection but due to technical issue i have to cancel the connection and applied for refund. The executive who...
Complaint comments Read comments [1] Complaint category Broadband

Airtel — Airtel number coming invalid

 Aman J on Oct 12, 2015
I am outside India for sometime. My Airtel number (987-233-1345) is deactivated now. I am here for 3 months now and afraid that it has been deactivated. I have it for around 4 years now and I want to continue it because I have many services associated with it. Please do needful ASAP....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel Mobile — Bills not received but updated false information

 rajkumar.chn on Oct 12, 2015
 False Information updated against mailing address:- When I was took new connection I was filled application form along with KYC documents submitted to your service executive who came to my office and collected the same. Same was initiated at your end for televerification, physical verification and kyc documents verification everything done and address confirmed when I see online my mailing address surprise to see for address updation. What is the purpose of given the kyc documents and multiple cross verification everything completed but address wrongly updated. Why I should give again same...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel — Over bill amount

 Shashikant@tyagi on Oct 12, 2015
Hello sir./mdm I'm Shashikant Tyagi Sir. Mera mobile no. 9015712496 Jo phle Vodafone com. M tha tha. Jo mene 2 month phle Hi airtel m port kraya tha. Mere pass airtel se call aai thi jisme mujhe ek plan btaya gya tha 999Rs. Ka jisme 4g 4gb. Data 2500 local + std mints or 1000 local + national sms the Or uske bat ye bhi btaya gya tha after 4gb 2g data unlimited free rhega or sath Hi ye bhi btaya gya tha ki 2500 local + std min. Roming m bhi work kregi. Isi karn mene apna no. Airtel m port kraya tha . Pr abhi mere plan me mujhe esa koi bhi benefit na mile k karn mera bill amount 2500 se...
Complaint comments Read comments [1] Complaint category Other

Airtel — Connection Speed Issue

 vivekfzd on Oct 12, 2015
I have using a wifi router 4g connection from past 4 months. At the time of installation the person came to check the connectivity at my place and showed me a speed of around 30 MBPS on his device. After the connection was activated on my device I was getting an average speed of 9-10 MBPS. On contacting the call center I was informed that the minimun speed for 4g was 5 MBPS. From last 2 months the speed has dropped to 0.4 MBPS, 10% of the committed speed. I have written almost 15 mails to Airtel, but they are not giving any reply to resolve the problem. They are just sending me bills and not...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Airtel — Connection suspension

 Sandeep Gattani on Oct 12, 2015
Airtel Team, Aug 15, 2015 was the 1st time when I stepped into an Airtel Store for a simple MNP request; and since then, it has become a regular chore! Here's why : 1. Without prior intimation, the address verification team arrived at my residence while I was at office. Naturally, the verification failed! 2. After a good 20 days or so, I filed a fresh MNP request at a different airtel store with clear instructions on which address to visit on which day. Things looked fine! 3. After another good 5 days or so, when nothing had moved, I had to go to the store again to check on what was...
Complaint comments Read comments Complaint category Telecommunications

Airtel Reatilar — Regarding portability

 Radhaa Sriram on Oct 12, 2015
Have requested a portability from the Vodafone to Airtel for the no.9884662714, and the portability was done on 9/10/2015 around 22.45 and have not connected and just giving a flying answers despite so many complaints, being a woman was travelling on business travel, and people are not able to reach me and it says no. Does not exist and it's creating so much of business loss and shame as my profile is popular and using the same no for past 10 years. Request you resolve and save my face value. Very irresponsible co. in terms of services false promises that's all by cheating people....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel — Internet Usage being charged more

 Yuvaraj Kamalay on Oct 12, 2015
Hi My name is Yuvaraj Kamalay. I have been using Airtel postpaid connection from past 4 years and have been airtel subscriber from past 10 years. From my past bill, I have been charged 100 rs extra stating that I have used 530 mb of data. I have requested Airtel to explain me As per the bill, it shows that on 30th itself I have crossed 500 mb, where as when I sent sms as"3G USE " to Airtel "121" number, I have received the reply as I have used 495 MB of data out of 500 mb. I have stopped using the internet from 2 Oct to 8 Oct just to avoid any surprise usages. As I expected when I called...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel — Call Dropouts & Weak Signal

 U Ravi on Oct 12, 2015
Dear Team, I had complained many times to airtel regarding the signal problem and call dropouts. Due to this I am losing my carrier and miscoummunication is happening between my clients and my company. So, requesting you to do needful and best signal in Ramalingeswara Nagar, Vijayawada. Regards, U Ravi Babu, Eenadu colony, Ramalingeswara Nagar Vijayawada - 520013 cell no - 7032980833...
Complaint comments Read comments [1] Complaint category Internet Services

Airtel — Early expiry of DTH Monthly pack

 Abhi_007 on Oct 12, 2015
This is to inform you that my Airtel dth customer id 3015846367-001
was last recharged with a one month channel pack on 21.09.2015 which should have expired on 20.10.2015 but now I am being notified by Airtel Dth that the pack is going to expire on 13.10.2015. So in that case not even one month has passed. Why is this happening?

My Airtel Digital tv Customer id 3015846367-001...
Complaint comments Read comments [1] Complaint category Satellite, Cable DTH TV

Airtel — Unresolved complaints and wrong guidance

 Ananthkk on Oct 12, 2015
Unresolved complaints and wrong guidance I have been using Airtel DTH for more than four years. Customer id is 3007854241 I have a DVR setup box and it is connected to a dish antenna. Since few months, we noticed issues with video, some times there is no video while the audio continues uninterrupted. Logged complaints with Airtel support and everytime the technician would visit my home, do nothing and assure that everything is working fine. He would charge 150 Rs for each visit. This has happened four times over the last six months. Since the issue was intermittent we didnt bother. Since July...
Complaint comments Read comments [1] Complaint category Satellite, Cable DTH TV

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