Airtel Customer Care
Bharti Airtel Ltd.
Customer satisfaction rating: 11%
Submit a Complaint
24362
COMPLAINTS

Airtel Customer Care

Bharti Airtel Ltd.

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Address
20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
632
362

Phone:
Phone:
308
195
+91 11 4266 6500
(Head Office)
151
116
+91 11 4666 6100
(Head Office)
82
81

Additional info
Location Finder

Airtel Money Transactions Code: *400# have a limit of Rs 5,000 per transaction.
Unsubscribe the Airtel VAS Services SMS Code: 155223.


Airtel Head Office
Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II, New Delhi – 110 070, India
Tel: +91 11 4666 6100, +91 11 4266 6500
Fax: +91 11 4166 6137

Airtel Postpaid / Airtel Prepaid

Assam
+91 99 5401 2345, +91 99 5409 9540
Andhra Pradesh
+91 98 4901 2345, +91 98 4909 8490
Bihar
+91 99 3401 2345, +91 99 3409 9340
Chennai
+91 98 4001 2345, +91 98 4019 8401
Delhi NCR
+91 98 1001 2345, +91 98 1019 8101
Gujarat
+91 98 9801 2345, +91 98 9809 8980
Haryana
+91 98 9601 2345, +91 98 9609 8960
Himachal Pradesh
+91 98 1601 2345, +91 98 1609 8160
Jammu
+91 99 0601 2345, +91 99 0609 9060
Kerala
+91 98 9501 2345, +91 98 9519 8951
Karnataka
+91 98 4501 2345, +91 98 4509 8450
Kolkata
+91 98 3101 2345, +91 98 3109 8310
Mumbai
+91 98 9201 2345, +91 98 9209 8920
Maharashtra
+91 98 9001 2345, +91 98 9009 8900
Madhya Pradesh
+91 98 9301 2345, +91 98 9309 8930
Orissa
+91 99 3701 2345, +91 99 3709 9370
Punjab
+91 98 1501 2345, +91 98 1509 8150
Rajasthan
+91 98 2901 2345, +91 99 5009 9500
Tamil Nadu
+91 98 9401 2345, +91 98 9419 8941
Uttar Pradesh East
+91 99 3501 2345, +91 99 3519 9351
Uttar Pradesh West
+91 98 9701 2345, +91 98 9709 8970
West Bengal
+91 99 3301 2345, +91 99 3309 9330

View More Information...

Customer satisfaction rating
11%
Complaints
24362
Responses
9850
Resolved
259
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Airtel related photos (1598)

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Airtel Customer Care related pictures (1598)

Airtel Complaints & Reviews

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Airtel — Wrong phone calls

 sravanthi91 on Jul 27, 2016
I am getting continuous missed calls from this number 9177344849 but when i am calling back they lift and disconnecting my call. Yesterday i got more than 100 times calls from that number. Again today i am getting calls from this number. If my father call to that number it comes with not available message. So please help me through this. Thank you in advance....
Complaint comments  Read comments Complaint category Unsolicited Phone Calls

Airtel — Airtel postpaid number data consumed issue

 Gyanashwar Bhuwal on Jul 27, 2016
Dear Airtel
My Bill cycle completed each month at 19th and we paid all amt without any issue both this month I have a issue in data consumption by bill cycle completed in 19th of july but after that 21st of july 20:00 pm msg come you consumed 100% data but we cant use the 1780 mb data after that its show you consumption 100 % data how its possible so airtel we request to u please closed it and given me actually consumption data
My Number - 8085551655
My Name - Gyanashwar Bhuwal
Account Number - 1176898043
Address - Hno 153, Sikola Bhata Behind Tiwari Hotel, Durg,...
Complaint comments  Read comments Complaint category Telecommunications

Airtel — Unauthorized deduction of rs. 5.00 from my mobile balance by "fashion and glam mall"

 SamuelrajK on Jul 27, 2016
Sir
My airtel mobile no is 7358167512. my name is samuel raj k.
On 24th july, 26th july and on 27th july, 2016, i have received messages stating rs.5.00/- has been deducted towards "fashion and glam mall" from "at-airinf". as per their directions i have sent sms to "stop" to 155223, 1552330, 1909, yet so far not stopped deducting rs.5/- from my account. i request you to please direct airtel to stop such stealing of balances from my airtel mobile.

Thanking you

Yours faithfully
Samuelraj k...
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Airtel Digital TV — Update

 Partha Dpartha on Jul 27, 2016
Dear­
Sir / madam, ­
Please update this channel ­
Hind movie channel name - ­
B4u movie, sony wah, manoranjan movie, ­ star utsav movie, zee premiere cinema, ­ maha movie, movie house, housefull act­ion,

Hindi music channel name - ­
M - tunes (sd). zing, insync, ­

Bengali channel name - ­
R plus news, ctvn, calcutta news, ­

Kids channel name - ­
Animax, ­

Sir all dth service activet minimum amou­nt r. s - 400. this channel - neo sports­, neo prime.
But no activet airtel...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Airtel — My number is deleted

 Abdullaw on Jul 26, 2016
My airtel number 9860823143 deleted, it is an lifetime sim card, i have just change it into 4g i dont understand what an why this happend, i m regularly using this number, when your life time scheme started i bought that sim card Rs 1000, at that time, and i didnt receive any msg or call regarding deactivating my service, how could you do that directly deleting my number from your service, i have submitted all papers for re creating my number till date it is not started i m not satisfied with airtel service,...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Airtel — Broadband connection response

 nishathussain on Jul 26, 2016
Dear Airtel,

I have applied for broadband Internet connection on (22nd July) Friday and received call from Airtel but not yet received the confirmation.

I would Like to know the Status of my application.
Reference number: ONTMBANGA70914138C

I am not understanding the problem as my neighbor has Airtel broadband connection.


--
Nishat...
Complaint comments  Read comments [1]Complaint category Broadband

Airtel — Worst service and refund not received

 Gowthamd on Jul 26, 2016
Hi
I requested for a Airtel broadband on 15th July 2016, after checking network ports everything payment of Rs 4974, was done on 16th July 2016, account No 7029028402 and I was told that installation will be done on 18 th July. I waited till 21st july, and called the executive several times there was no answer .Then I called Aitel help desk none of them picked the calls, atlast I went personally..I was so shocked that the executive told that there are no network port available so installation can not be done, and your money will be refunded.
Very irresponsible.. No one has responded...
Complaint comments  Read comments Complaint category Broadband

Airtel — Inflated Mobile bill

 Urajivkumar on Jul 26, 2016
My mobile number is 9885030420. Since last 2 ''months I have been getting errenous billing. For June Airtel rectified it. For July they still haven''t. The problem- I use the internet service provided by Airtel. I have a package of 1 GB internet. When the usage comes to 100%, I get a mail alerting me. For July, I got a mail on 5th July 12:34 am. Post that I have used internet sporadically which means that my usage from 5th July to 15 July (my billing cycle) should be around 200mb. This would make my total usage to 1.2 gb When I got the bill it shows 2.7gb consumption. How can this happen. There...
Complaint comments  Read comments [1]Complaint category Telecommunications

Airtel — Complaint against airtel recharge cancel

 rohit.karoli on Jul 26, 2016
By mistake my friend recharge on my no. two times i. e. 115 and 55.
I request to the customer care to cancel the recharge or transfer it to right no.
But don't get the appropriate solution for it.
I called #airtel customer care to resolve this.
My reference number is conrc20726305805.
First when i called and asked for solution and he can not solve my problem.
I asked him to transfer the call to the senior advisor. but at this time he disconnected the call.
I call again then i interacted with priyanka (as junior advisor)
And naveen (as senior...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Airtel — 3g/2g net not functioning in my sim

 jaggu16 on Jul 26, 2016
3G data recharged on 22july16 with rs225. 3G pack already activated even there is no sign of any 3g/2g/gprs in my mobile. Neither i able to use internet. I hv complaint several times in 121 cust.care since 23july2016 . No one has resolved my net problem, everybody noted my complain only. Kindly resolve my problem within two days or return my money with interest.
I may go ti court n i fight for maan hani....
Complaint comments  Read comments [1]Complaint category Internet Services

Airtel — Complaint for airtel gallery of kandivali west

 satishparikh on Jul 26, 2016
My daughter having mobile no. 9892975411 from last seven days my daughter `s mobile is not working. Today she is in the airtel gallery from 12 o`clock but till 4 o`clock till mobile is not working and one of their employee mr. Sailesh parmar is also misbehaving with my daughter.
Also mr. Chirag is main boss he also not relaying he is also not lifting the phone.
And also they have given us four card. But all card is not working.
Help us we r fadup of all this pls take any strick action so pls replay us....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Airtel — Balance deducted, refund my money back

 little123 on Jul 26, 2016
Hi airtel team,

I am using the number 8412033665. My rs 230 got deducted overnight.
When i wokeup i found the balance zero in my account.
Airetl always does it to the customers.


I want my money back into my icici bank account. Please call me and refund my money or i will take strict action against you.
I never receive call from airtel executives. Now atleast i expect a call from you and i want my money refunded to my account as soon as possible....
Complaint comments  Read comments [3]Complaint category Mobile Service Providers

Airtel — Reactivation of my postpaid number 9167283488

 upalabadhi on Jul 26, 2016
I am really disappointed with your services. My number was deactivated due to non-payment of bill, which i paid on 16 july 2016. I went to your service store of vishal hall where i was asked to submit all my documents. I went to them with all the requested documents and i was informed that my number would be activated by monday. However they call me again asking for some more documents which i again went and submitted. Still as on date my number is deactivated. I have been without the number for past one week, i think your competitors are fast and more active, i am stuck to your services only because...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Airtel — Your telephone connection & your worst service

 vyshak gowda on Jul 26, 2016
Its been 8days for today, since your concern team didnt concentrate on my problem facing from your network, its been cross connection of my house no & medical shop no, I'm getting 70-80calls per day. I have been complaining to your customer care people they are keep on saying tomorrow it will get ready, but it hasnt got ready till today & your repair person askb money from me only. Don't you pay him salary & your customer care person says don't call it will only get solved, they are not leaving me to cancel my connection so i have decided not to pay the bill...!!!...
Complaint comments  Read comments Complaint category Broadband

Airtel — Airtel 4g connection speed

 mandar d on Jul 26, 2016
For the connection 9902844110 I have complaining to the 4G customer care that the 4G speed I get on my hot spot device is extremely slow. I have raised at least 3 tickets in the last 3 weeks and every time the customer service representative tells me that the previous ticket has been closed. Further more, they also tell me that a network engineer has closed the ticket. To make it all the more shameful, they also mention that the ticket has been closed without any resolution.

Each time a customer care person keeps asking me the same question on the problem I faced using the 4G Hotspot...
Complaint comments  Read comments [1]Complaint category Internet Services

Airtel — Dth services

 Atul Mutha on Jul 26, 2016
Airtel dth services are really bad and specially your agents. We have subscribed for 2 years pack in september 2015 and the agent is saying that it is over now. They said we have subscribed some sports pack so because of that it would not be any more kindly contact me for the details regarding airtel dth services or i will take off connection.
Atul mutha
9998977724...
Complaint comments  Read comments [1]Complaint category TVs

Airtel — Unable to receive sms on my prepaid mobile number on roaming

 Deepansh Kumar on Jul 26, 2016
Hi,

I am using airtel prepaid 897 987 0512 (u.p west). i am in delhi now. i am unable to receive the sms from any number and unable to connect to airtel helpline. i got connected to delhi helpline and the gentleman refused to help for the u.p west numbers.
Really frustrating if he cannot fetch the details for the up west number he could have simply transfer the call to concerned department.
No acceptable, unprofessional helpline services offered by the so called network providers.

Thanks,
Deepansh
8979870512
9599977323...
Complaint comments  Read comments [1]Complaint category Telecommunications

Airtel — Airtel customer service

 Krishmdu on Jul 26, 2016
Hi, i am yet another victim of worst customer service from airtel.
- airtel executive collected the initial fund 1000 for new connection and took the documents
- no updates from airtel regarding the new connection
- i was able to talk to customer care after so many tries. i was told the connection is not feasible for my area. they could have informed it earlier.
(guess what i already had airtel broadband for the same address, i surrendered it as i moved out of city temporarily)
- i was advised to use the airtel online refund link for refund request
- i...
Complaint comments  Read comments [1]Complaint category Telecommunications

Airtel — Airtel dth dish tv

 cerazette on Jul 26, 2016
We had an airtel dth connection we have recently relocated to navi mumbai. After moving into the new premises and a number calls made to customer care for relocation of dth connection, we call customer care again and again for 2 weeks for complaining about the relocation. Customer care excutive is told today engineer will come and resolve your problem but till date engineer not come. They purposely taking wrong pin code. They again and again just taking complaints and telling engineer will come and we send message to you the phone no. And name of engineer. But message never come and engineer also...
Complaint comments  Read comments [2]Complaint category Satellite, Cable DTH TV

Airtel — Regarding de-activate sim no.9910591267

 bunty-1987 on Jul 26, 2016
Dear sir,
I would like to inform you that last Friday i.e, 22.07.2016 my phone had been lost in an accident. Having mobile no.9910591267 on account of Mr.Kapil Dev D.O.B. 30.03.1987. Is that kindly deactivate this SIM immediately to avoid any bad activity by other. I shall ever thankful to you for early action.

Thanking you.

With regards,

SIM HOLDER/COMPLAINANT
KAPIL DEV s/o. BHOOP SINGH
ADDRESS :
C-1/26 RAJU PARK DEVLI KHANPUR
NEW DELHI-110062

Alternative mobile no: 9540974195
8800446151...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

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