Airtel Customer Care

Airtel Customer Care

Bharti Airtel Ltd

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Phone:Airtel Customer Care Toll Free Number: 1800-103-4444
Airtel Toll Free Number: 198
Airtel BlackBerry Service Number: 7070
+91 96 63 395551
Webpage: www.airtel.in
Airtel Money Transactions Code: *400# have a limit of Rs 5,000 per transaction.
Unsubscribe the Airtel VAS Services SMS Code: 155223.

Airtel Head Office Contact Details:
Address: Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II,
New Delhi – 110 070, India
Contact Number: +91 11 46666100, +91 11 42666500
Fax: +91 11 4166-6137

Airtel Postpaid Airtel Prepaid City

View More Information...
Satisfactory Rating
1%
Complaints
19875
Resolved
112
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Airtel Complaints & Reviews

Airtel - No Sound output

User
 AD Amitabh Dasgupta on Aug 3, 2015
Hi, I made this complaint about my Airtel Tv not giving sound 2 weeks ago. This is my mother's Airtel DTH connection. Its located in Margaon, Goa. Airtel TV .acct.no 03010587038 Registered email. toodiein@yahoo.co.in When I registered the Complaint, I received the following msg but there was nothing that was done. Your request has been acknowledged. Your reference no. is DT072500023. We will get back to you in 2 hrs.Please provide this reference No. for any future correspondence related to this enquiry. This was almost 10 days ago. We still have no clue what is happening and...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Product not yet delivered - order # so571084 / cca ref no. 104011395275

User
 Bvya on Aug 3, 2015
Hi,

I have booked said order on 27th July'15 and today we are on 08th Aug'15, till now their is no any update from your end, Apart from that i have raised the complaint (No.804420) without resolving the query one of your executive as closed the complainant, The query should be closed only when the issue is resolved, Pls do revert immediately....
Complaint comments Read comments Complaint category Mobile Handsets

Airtel - Change of Plan

User
 pjordy on Aug 2, 2015
Hi, I've raised a service request with Airtel on May 19th to disconnect my broadband and outgoing landline connection and retain my Intercom facility with Rs.100 per month rental plan to contact other flats using Intercom in my apartment complex. From my existing Rs.1399 plan, they changed to Rs.549 plan without disconnecting my broadband. I've contacted them from that time till 2-3 days back at least 25-30 times and everytime I hear an apology from them and saying it will be done in 24 hours time. Recently, one of the member from retention dept said, send a mail to esupport@in.airtel.com which...
Complaint comments Read comments [1] Complaint category Landline & Home Phone Provider

Airtel - deactivation of Sim

User
 Shubhro Bagchi on Aug 2, 2015
Dear Sir, My child was travelling from Dhanbad to Howrah via train when his cell phone got stolen. My no. is +919771071195. I so desire to deactivate the sim as soon as possible . Please be kind enough to deactivat the mentioned no. Yours Faithfully Sumitra Banerjee 13, patnaiksole, Dhalbhumgarh, East Singhbhum Jharkhand India...
Complaint comments Read comments [1] Complaint category Utility Services

Airtel - No customer service

User
 Akruthi shetty on Aug 2, 2015
Iam an user of airtel 4g dongle. Since I've had few queries regarding the connection and usage I've been trying to connect with the airtel customer care service. I've tried all the possible customer care numbers and haven't got any kind of response for the 4g connection. I've been trying this for a month and still not able to connect. At the time ofoconnection airtel hashas promised me to provide with 2services and have failed....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - 4G not internet for 4 days

User
 callpartha on Aug 2, 2015
My AirTel 4g wifi router connection is out of internet for 4 days now. I registered complaint on 31st July 15 and they said to solve it only by 4th Aug 2015. Now considering already am out of internet for 4 days and further 2 more days until you solve it (hopefully). This means totally I would be out of internet @ home for 6 days. I had enabled smart bytes of 10 GB and paid 1000 INR more for that. I am left with few GBs which I cannot use because the internet is down. You will not pay back or credit the unused quota as well. I called up customer care twice and they said not to call me back...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Very Poor Service for Change to One Family Plan

User
 Manjeet Virdi on Aug 2, 2015
On 28.07.2015, we made request to change Billing Plan to One family Plan of Airtel for mob nos., 9810704958, 9910704958, 9810704993 and 9717108487 at their Vikas Puri Office in New Delhi. It has not happened till date. The first telephone got changed to pre paid and later to post paid. However, on follow up we were informed that other phones could not be processed first due to end of the financial mid-year on 31.07.2015. On 1.08.2015, we were promised that it will happen within the day. However, our three phones with different members are out of service till date. We are totally appalled by this...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel Digital TV - Looting money by pushing consumer into confusion & worst service

User
 K.K.KUMAR on Aug 2, 2015
MY Airtel DTV ID.3016285803; RECHARGED WITH Rs.2145/- ON 29/7/2015 FOR 12 MONTHS. I unfortunately opted for AIRTEL Service for DTV on 3rd March 2015. Thereafter recharged for three months SOUTH VALUE SPORTS PACK in April first week 2015. Again I tried to get recharge on line. AIRTEL provided Cust Care number for 101 services and so each hapless consumer has to waste a lot of time for getting ultimately nothing out of the call. So after wasting more than half a day, I chose to get recharge through PAYTM.COM. So, paid 2145/- for SOUTH SUPER MAX TELUGU. Exactly 24 hours after recharge, Airtel send...
Complaint comments Read comments [1] Complaint category Satellite, Cable DTH TV

Airtel - Wrong recharge as shown on site.

User
 Ankitagupta2309 on Aug 2, 2015
On http://airtellive.com/129store/ there is a 3g recharge pack for Rs 149, which states 500MB for 28 days. On paying for the pack, my number was recharged for 450MB for 14 days. Please correct the recharge pack done on my number. Number: 9818845798 TXN id: 678929 Date: 2nd August, 2015 Also Please correct the site with correct information....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - cheating customers with there poor internet connection

User
 Dipankar139 on Aug 2, 2015
I am a Airtel custome for a long time now . But they always cheats customers and makes money. they even started 4G network but they aren't even capable of providing decent 2G service. highest speed 10-12 KBPS ... that would have been ok if it was constant speed.. but most of the time it's 4-5 KBPS with full tower connectivity .. I am from Tripura and Airtel service here sucks when it comes to internet connectivity...
Complaint comments Read comments [1] Complaint category Internet Services

Airtel - not got proper validity on 3G recharge

User
 varunk on Aug 2, 2015
My number is 9096158034. I had recharged on 1st aug for 198 from myairtel app on which it was clearly mentioned I will get 600MB for 28 days. I got confirmation sms for the same when I recharged. But the validity which I got is of 20 days only. So please kindly look into the matter & do the needful. Regards, Varun Mishra 906158034...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel Money - A/c Blocked airtel money wallet 8826729728

User
 Kailashjosh on Aug 2, 2015
I am loading fund Rs. 5000/- our airtel money wallet on 05/07/2015 fund successfully loaded our airtel money wallet no. 8826729728. but i am using the amount to recharge our other mobile no message received that this no. not registered. if the no not registered. when airtel money claim to Rs. 5000/- our bank. This is not good. This is clear that airtel money services not work RBI instruction....
Complaint comments Read comments [1] Complaint category Banks

Airtel - Airtel - worst operator i ever used

User
 avinash99999 on Aug 2, 2015
I was using vodafone before 3 months and converted in airtel coz of plans n ol i have iphone 5s but i swear the day my number got activated m experiecing network issues paying for 3g but no 3g filed complaints in customer care 100 times but no response this was my worst experience with any operator i evar used. I have generated mnp code again n moving in to vodafone again this 11th august 2015. Airtel - it will be better to concentrate on network signal strengthning & to ipmrpve n keep it fast as u show in tv n ol rather than just advertising n fooling people fake - airtel . Really fake...
Complaint comments Read comments [1] Complaint category Utility Services

Airtel Digital TV - Regarding changing of mobile number against my airtel digital TV customer ID3001519622

User
 Naike Murmu on Aug 1, 2015
DEAR SIR/MADAM, Good morning! I requested to register my new mobile number 9609682309 in change of previous registered mobile number 9775864572 for my airtel digital TV customer ID3001519622for further correspondence/communication since No.9775864572 which is allotted to my wife Mrs. Shakuntala Murmu is no more in existence, so mismatching with the ID3001519622.In reference to my requisition a text msg was received from AV-AIRDTV on 30/07/2015 13:24 expressing"Namaste! 9609682309 has been updated as the registered mobile number against your airtel digital TV customer ID3001519622"but what, mobile...
Complaint comments Read comments [2] Complaint category Satellite, Cable DTH TV

Airtel - Money Automatically deducted

User
 santhoshchinna on Aug 1, 2015
When am giving a missed call to any mobile & land line my money is deducting. as well as when am calling to any mobiles or landlines but when the persons not lifting the call at this time also i am loosing money from my balance. Same thing explain to customer care but still my problem was not solved. I have done all the things which customer care explained to me but problem was not solved ....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Taking Much time to connet to customer executive

User
 santhoshchinna on Aug 1, 2015
Sir, This is santhosh from Hyderabad, My No is9704295063. My problem is as follows Every Time when am calling to customer care its taking minimum 30 mins to 60 Mins. Its so much harassing thing to me . And the same time my problem is not solving. Today also am called to customer care but in that no option was came to direct speak with customer executive am tried up to 45 mins. Pls make them to connect customer care executive with in 15 to 20 Min atleast...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Airtel worst customer service

User
 Arasananthan on Aug 1, 2015
Reference 1804439200. Customer care agent name : Rajesh. There was not a clear picture of the bill statement. When we called the customer care service the agent did not give a clear picture of the bill statement and he was least bothered to explain. He was also very harsh towards us. Will be taking this to consumer court....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Refund of new broadband connection because it was not feasible.

User
 Amit Kumar on Aug 1, 2015
I applied for a new broadband connection. A airtel executive came to collect documents. After filling application form and submitting proofs I paid Rs. 1000 for installation charge. I got a message from airtel 'documents received'. But the installation engineer called and said my area is not feasible. And after that I did not receive any update from airtel. please share what is the process of refund? And why didn't you checked feasibility before collecting documents and money? My deails - Account number - 7021426044 Mobile no - 8050077779...
Complaint comments Read comments [1] Complaint category Landline & Home Phone Provider

Airtel - Not able call STD airtel number from my airtel number

User
 MohitKalra2 on Aug 1, 2015
I am not able to call a specific STD airtel postpaid number in Gujarat from my Airtel postpaid number of Karnataka. When I dial this number, i receive a message from IVR that this number does not exist. The irony is I am able to receive calls from this number perfectly fine. I have already raised complaints on customer care and emails. They have suggested some closed my complait after sending auto generated mails like switching off my mobile and trying another headset which does not solve the problem...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Change in plan

User
 Yogesh Manware on Aug 1, 2015
I selected a wrong package while making online payment. Off course I got the benifit. I contacted Airtel cumtomer within an hour of recharge and told them that it is human error. It is just a matter of changing my plan from 205 to 204. However, Airtel is saying as per their policy, they cannot change the plan. This is unfair and unethical practice....
Complaint comments Read comments [4] Complaint category Mobile Service Providers

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