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Airtel Customer Care

Bharti Airtel Ltd

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Phone:Airtel Customer Care Toll Free Number: 1800-103-4444
 Airtel Toll Free Number: 198
 Airtel BlackBerry Service Number: 7070
 +91 96 63 395551
Airtel Money Transactions Code: *400# have a limit of Rs 5,000 per transaction.
Unsubscribe the Airtel VAS Services SMS Code: 155223.

Airtel Head Office Contact Details:
Address: Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II,
New Delhi – 110 070, India
Contact Number: +91 11 46666100, +91 11 42666500
Fax: +91 11 4166-6137

Airtel Postpaid Airtel Prepaid City
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Airtel Complaints & Reviews

Airtel - my AIRTEL Application is very unfriendly for sending Service Requests

User
 asrinivasanib on Apr 20, 2014
I am using micromax116 Canvas HD phone and my Airtel app therein. It is next to impossible to submit a service request through the application for the following reason. Once choosing the SR option the user gets a screen of three items viz., mail id, subject and description. Once I fill up the first email id column and go to subject box the SUBMIT CANCEL buttons vanishes and gets overlapped by the keyboard. Though a touch phone the screen could not be scrolled up eilther to get these buttons back. After filing up the service request or complaint the position is the same an id could not get those...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - I have lost my mobile with sim card - Airtel sim & Micromax a27 Mobile

User
 deen dayal on Apr 20, 2014
Dear service team, Hi, this is Mr.Deen Dayal Ojha from Delhi having airtel prepaid connection no. 08527134881. I lost my mobile yesterday night, hence, I want to request the Airtel team to please BLOCK this Sim card ASAP. Please guide me through the process of issuing a duplicate prepaid SIM card (if possible, with the balance amount from my previous SIM). I expect a quick solution to my problem with further knowledge of the procedure. Thanks, DEEN DAYAL OJHA FROM DELHI NO 8506984012...
Complaint comments Read comments [1] Complaint category Telecommunications

Airtel - Airtel fools the customers for more money

User
 shaan97 on Apr 20, 2014
I have purchased the dongle of airtel and after one month I have disconnected, but their customer care executive Ms.Suryakala called me requesting me to change it to prepaid as airtel does not want to lose its customer. The case is not they want to loose the customerbut they wont get the chance to loot the customer. Ms.Suryakala of Airtel gave me false promises that my one month bill be waived if i migrate to prepaid. beliveing her words I went to one of the Airtel showroom to convert, to my surprise they took the backlong amount of 666/- and convertied it to prepaid, now they are sending me...
Complaint comments Read comments [1] Complaint category Broadband

Airtel - no reply from customer care

User
 rubys on Apr 19, 2014
i have taken postpaid connection of railway cug no.7727067171 from kota airtel office shopping centre, but bill for the month is not received on my registered email, and the broadband plan of Rs 49 is not started yet, when contacted to airtel employee he gave golmol reply.now what can i do....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Number portability from vodafone to Airtel

User
 Gokul nath on Apr 19, 2014
I was send sms for number portability from vodafone to airtel. I paid extra amount to vodafone (there is no outstanding also unbilled amount in my account). When I check with vodafone everything cleared from my side they said need to contact airtel. When I called airtel, they replied it's waiting for address verification. On 11th Apr 2014 I got order number for number portability. But still not there is no response from airtel. I got sms from airtel, saying that i need to contact 8754570379. but when i called no one response.. My order ID: 156916779 my no:9176377787 unique porting code is VT186894....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Deduction of main balance even when 3G data pack is active

User
 Stepen Raj on Apr 18, 2014
Airtel is a real cheater. I have 3g balance of 55 mb but this cheating network charged me rs. 154 from main balance and my main balance becomes zero...

So i called 198 to report but the useless customer care executive told me that i used large data download. I asked that stupid again why amount was charged even i have 55 mb 3g balance.
He is dumb and told me that he will transfer call to his senior officer. He put the call on hold for more than 5 minutes and finally he disconnected the call also without telling any details

Hello cheating airtel are you listening...
Complaint comments Read comments Complaint category Internet Services

Airtel - Postpaid Service Not Reflecting in Airtel My App (Mobile Application)

User
 vijaylinks on Apr 18, 2014
My Name is Vijay. I have recently updated my Airtel Mobile No 9994280932 from Prepaid to Postpaid. I am using Airtel MY App downloaded into my smartphone. Previously when my number was prepaid, i use to check balance and validity for my number using Airtel My App and it was working fine. After i updated my number from Airtel Prepaid to Airtel Postpaid, Airtel My App is not showing my postpaid details such as Outstanding Amount, Due Date, Data Usage, etc. I have placed several requests in customer care but no body has resolved my issue. I am very disappointed with Airtel services relating to this...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel / Postpaid Mobile Bill - Fraudulent online transaction

User
 ganapathy.B on Apr 18, 2014
Dear Sir/Madam,

I Ganapathy.B & my ICICI bank credit card No.
4375510031035006 is hacking some unknown Person fraudulent online transaction
done on 08.01.2014 in my credit card account. I have received an sms at 08:04
PM stating that there is a transaction of Flip Kart worth of Rs, 31, 500%.when I
was immediately call to customer care officer & informed to them & am
Not done this transaction & kindly block my credit card & stop the
transaction immediately like that i inform to customer care officer .Finally
they...
Complaint comments Read comments Complaint category Credit Cards

Airtel - misleading customers

User
 drsanjay13 on Apr 18, 2014
I m using airtel prepaid connection n my mobile no. is 9096388413.Some days back airtel executive called me n told me about postpaid plan.I liked the plan so i decided to convert my and my brothers prepaid connection to postpaid n to buy a third new sim for my mother, according to the plan intercalling on these no.s will be free. Some customer executive visited my home n collected the recquired documents on 12/4/2013 n told me the new no. 7755900678 wil be activated in a day while other two no.s will be converted in 2-3 days. My brothers no. 9766177295 got converted to postpaid on 15th but...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Airtel Prepaid - Fraudly deduct amount for my airtel no- 9892088963

User
 manojkumar sinha on Apr 18, 2014
Very horrible experience from Airtel prepaid mobile services, they deducted Rs 50 for 1 min local call. When i call customer care they told me that i have made a ISD and due to this Rs 50 has been deducted. When i asked for which country they are charging Rs 50 then they simply told they don't have any idea. Also how a local call can be transferred to ISD call where as it was received by correct person. Always they try to cut amount if balance is more than Rs 50. Its very horrible to recharge Airtel number any more....
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Airtel Broadband Services - Issue getting a New connection

User
 Naga Suman on Apr 18, 2014
Me and my landlord have requested for a new connection from Airtel broadband on 11-Mar-2014(Tuesday). The representative came to my house and collected the documents and security deposit of Rs 500/-. He promised me that i will get the connection by Friday. this did not happen though, so i called him on Sunday 16-Mar-2014, then he told me that there is a problem with new connection in my lane for which he requires to setup extra box and he promised me that it would take couple of days more. I believed his words and waited till 23-Mar-2014. this time he told me that his executive was already working...
Complaint comments Read comments [2] Complaint category Broadband

Airtel - Excessive Deductions

User
 KuldipJayaswal on Apr 18, 2014
I activated 2GB 3G data pack on 20th March but was not getting details of data used in Internet sessions. I wrote to 121@in.airtel.com stating the issue and was informed about options to dial *123*11# & *123*44# Toll free) to check the 3G balance and validity. The data pack expired on 12pm of 16th. I used Internet post that and was charged at the rate of 3p/10KB. As I was in the dark about my 3G pack validity and available data, Rs. 1038 was deducted from my account. I wrote an email stating the hefty deduction and was told that deductions are charged at 3p/10KB. I did not pay for usage...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Billing - Wrong calculation

User
 kasi85s on Apr 17, 2014
My airtel mobile number: 9840588056 Monthly my plan charge = 399 (For 30 days) 1 day charge = 13.3 (399/3) So for 21 days = 279.3 (Bill amount - 299.25) Similarly, Monthly booster charge = 200 (For 30 days) 1 day charge = 6.66 (200/3) So for 21 days = 139.86 (Bill amount - 150) Airtel being an huge network seems to have done the bill calculation wrongly with NO CARE for Customers....
Complaint comments Read comments [3] Complaint category Mobile Service Providers

Airtel - Airtel 4g Blackout

User
 Aswin Kumar 9 on Apr 16, 2014
I have an Airtel 4g connection in Munnekolal, Marathahalli, Bangalore. I'm using this connection to run my small startup software company. On Apr 2 2014, my connection went down suddenly. I waited for 1 or 2 hours and called the sales guy who sold the device to me. Thats when he informed me saying that Airtel network was down in entire Karnataka. So what? I want it to be resolved asap. I asked him what is the ETA - no idea. When he sold the device to me he advertised that it would automatically switch to 3g or 2g if 4g was not available. I asked him why its not switching - no idea. I had to suspend...
Complaint comments Read comments [3] Complaint category Internet Services

Airtel - Not refunding my post paid connection security

User
 vodafonesucksss on Apr 16, 2014
I bought a new post paid connection from Airtel website where I chose my plan, chose my mobile number and paid the deposit amount of Rs 500. Till today around 10 days after submitting the request I have not been provided the sim and neither have they collected my documents . So I requested the airtel nodal officer and yesterday the appellate authority to kindly refund my depost amount. But no one is responding now. Please look into this I am attaching the image for reference number details. Navneet Agarwal Contact # 9885359501...
Complaint comments Read comments [4] Complaint category Mobile Service Providers

Airtel - Airtel Digital TV - automatic change of channel

User
 chiranjeevi_m02 on Apr 16, 2014
my customer id is 3007094833 of airtel digital tv not working in a proper manners, it has been a problem with "automatic changes of channel" and with a continuous blinking of below line of channel no. & name and change it automatically from yesterday night dated 15.04.2014 i have tried so many times to complaint it at toll free no. 1800 102 8080 but there is no response from other side and it disconnected automatically. please contact me at my registered mobile no. and do the needful. thnx.. M.A.Chiranjeevi 9611422555 Bangalore(india)...
Complaint comments Read comments [3] Complaint category Satellite, Cable DTH TV

Airtel - Not giving proper Internet services of 4G from the last 5 days

User
 bhogal78 on Apr 16, 2014
Dear Sir/madam I want to say that some persons from Airtel 8146312152 is using my 4G Network by using some software.A person from the following number 9815049362 is creating trouble from the last night and there was an interruption in my Airtel No 8146312152.Please made a special enquiry who is behind all this.As I had given Rs1500 advance to Lalit Sethi of Airtel and he was saying me that I will cut your Airtel Broadband everyday.Please made a special enquiry about this and take a legal action against Lalit Sethi who is responsible for this also and Lalit Sethi from his phone number is saying...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Fraud Service of AIRTEL

User
 cncharan on Apr 16, 2014
I'm Saravanan from chennai. i am using airtel prepaid number for past 7 years. Now i have purchased lumia phone. It need micro sim card. So, I contacted the irresponsible airtel store in chennai. They told me to change your prepaid into postpaid. And I have changed my number into postpaid with lots of crying. It is activated after 168 hours (but the airtel shop customer said it will activated with in 24 hrs). Then I need to add on card for the same number. It has been activated( the customer care says). I am not believe the customer car.(Even they play with consumer's money). I called the customer...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Airtel - MNP application failed

User
 Salman0149 on Apr 16, 2014
I have applied for MNP from Vodofone for 4 times till now through your agents which are based on our Company.Till now successful Porting didnot happen, and till no i didnot get a valid reason even if every verification passed.If your playing with our time or making fun of normal subscribers please let us know...
Complaint comments Read comments [3] Complaint category Mobile Service Providers

Airtel - Airtel data card with lowest speed and highest generated bills

User
 sudheerajp on Apr 15, 2014
Hi Sir
I recently purchased airtel data card for net purpose in chennai data card No:8754426300. The airtel people
who sold me promised me that i would get
a speed of 3.1 mbps and more all over the state and outside and u can
use it any where in Andhra so i used it
in chennai it was good after comming
to andhra the situation changed the speed become minimum to worse nearly 10 kb to 0.65 kb
highest it would take 15 minutes
to open my gmail . so i asked them they said it is in roaming.They are not at
all interested in giving answers for...
Complaint comments Read comments [2] Complaint category Internet Services

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