Follow us
Log in        Register
     
 
Airtel Logo

Airtel Customer Care

Bharti Airtel Ltd

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Phone:Airtel Customer Care Toll Free Number: 1800-103-4444
 Airtel Toll Free Number: 198
 Airtel BlackBerry Service Number: 7070
 +91 96 63 395551
Airtel Money Transactions Code: *400# have a limit of Rs 5,000 per transaction.
Unsubscribe the Airtel VAS Services SMS Code: 155223.

Airtel Head Office Contact Details:
Address: Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II,
New Delhi – 110 070, India
Contact Number: +91 11 46666100, +91 11 42666500
Fax: +91 11 4166-6137

Airtel Postpaid Airtel Prepaid City
More...
 
Go to Airtel:    Twitter  Facebook  Google+  Youtube     

Airtel Complaints & Reviews

Airtel - 3G Recharge Failed, Money refund not processed

User
 anmolmore on Jul 29, 2014
Airtel says that, they don't have feasibility to refund the money back to the bank account of the customer for a failed recharge, even after accepting that money was deducted from my bank account. This shows the fraud they do with customers. Text from Appellate authority for airtel in email - "Being a valuable customer, we understand your concern and we regret to inform, there is no feasibility for us to refund the money back to the bank account and as the transaction happened was for recharge and the benefit was not credited, the transacted amount of Rs.1498 was credited back to your prepaid...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Huge bill amount.

User
 sagun23 on Jul 29, 2014
I have mobile with number 9773287752.. with 1GB internet pack free and 150 plan. I am not using this mobile for calling or for internet usage but the bill amount given is 500 which is unacceptable. We had raised this query in last bill as well however no action was taken.. Please check and correct the bill immediately....
Complaint comments Read comments Complaint category Unauthorized charges

Airtel - about sim exchange

User
 Prudhivi Rachan on Jul 29, 2014
sir, i have taken sim in nit, calicut they asked us last 5 digits for allocation of my phone number but after taking sim and for its activation they asked my name & fathers name but now they allocate another number and ask its details to activate it or go to calicut and ask their respective person.it is very difficult for me to go to calicut now .so can i change kerala sim in nearby airtel office? please deal my problem...
Complaint comments Read comments Complaint category Education

Airtel - I want to clear my bill details

User
 jatanraj on Jul 29, 2014
I have doubt in my airtel bill.Thier customer service is miserable.I have been contacting them for the one month regarding the bill of my post paid connections. I called so many times to the area in charge manager he said send a person to our office he come to clear Ur doubts he telling like thats.but no body response in any more times of my calls. Since also no one come here. Then why to continue this service.I don’t want Airtel connections didn't pay bill. very very worst service....
Complaint comments Read comments Complaint category Broadband

Airtel - Weak signal/ non availability of signal entire day.

User
 Subrahmanya Chandra Sekhar Bulusu on Jul 29, 2014
My airtel mobile no 7893852335 registered on my name M.Suvarchala, R/o Ho.No.2-2-185/54, Bagh Amberpet, Hyderabad - 500013. ] As when I am at my residence as mentioned above many of those call made to my registered mobile number is leaving a message that the mobile no 7893852335 can't be reached. This above inconvenience is being suffered since many months. This same problem is being suffered by my spouse mobile no.8897119245. I am lodging this complaint with a view to get immediate response from the concerned. Please do the need full at the earliest possible. Expecting an early...
Complaint comments Read comments Complaint category Home & Garden

Airtel - reg internet bal n validity

User
 Bharatnatyam Jewelleries on Jul 29, 2014
I had made a recharge of rs 124/- for my mobile no 9998598127 on 29/7/2014 after checking my airtel data plans. It was mentioned that on a recharge of 124 get bal of 1gb data for 30 days. After the recharge i was surprised to get a bal of 625 mb for 25 days. When i complained on 198 a person named Rahul Rajput told me that it is not valid for recharge with retailer which is a rubbish excuse. Nowhere in the my airtel recharge message it was mentioned reg this. Plz give my 375 mb bal n 5 days validity today itself. Maulik mehta...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - False Fine amount charged in every month bill

User
 Sarav K on Jul 29, 2014
I took Airtel post paid connection on Feb 2014, under corporate plan Rs299/- . Due to some false bill issues my service was totally barred (both incoming and outgoing) for whole April month, but they send me bill including April months charges also, after my obligation one of their customer executive promised me that he will give waver for that April month and asked me to pay the balance due alone. After getting his confirmation message i have paid the amount. but they included April month charges in next month bill with fine charges for April month due. i have filed a complaint in their customer...
Complaint comments Read comments Complaint category Telecommunications

Airtel - 9591988633 - Not working since last 2 weeks

User
 rekhaprithvi on Jul 28, 2014
I am using Airtel 4G POst paid from Nagarbhavi Bangalore For past 2 weeks the connection has become very slow and does not even sent or receive mails and it stops working Many times the connection also goes down and needs to be re-connected Pls call me on my cell 9886474563 - plan to discontinue if this issue continues...
Complaint comments Read comments Complaint category Internet Services

Airtel - acute network (3G) coverage problem

User
 aishwarya15 on Jul 28, 2014
I REQUEST YOU TO PLEASE SEND A TECHNICAL ASSISTANT AT MY RESIDENCE TO CHECK FOR THE NETWORK STRENGTH. There is an acute problem of network coverage, especially 3G at my residence in A-2 BLOCK, JANAKPURI, NEW DELHI since last December. Due to this, I m not able to receive any messages and calls. I have filed many complaints in past also but nothing have been done. I REQUEST YOU TO PLEASE SEND A TECHNICAL ASSISTANT AT MY RESIDENCE TO CHECK FOR THE NETWORK STRENGTH. I am suffering very pathetically due to this problem. I hope quick action will be taken regarding this....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Sim avctivation technical problem shit...!!!

User
 Psychodj on Jul 28, 2014
U stupid fk's airtel... if u have sme common sense then dont mind fk with peoples life ... dont tell people tat ur problem will be solved within 1 hour.. we have fking have lots of wrok to do and not care about ur fking technical issues...!! my activation was done 1 day before and sim card is still not working frm ur mther fking technical issues...!! u ass fk's...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Useless Service

User
 KathaPerumal on Jul 28, 2014
Their digital TV customer service in Chennai is completely useless. Did not attend the complaint and closed the issue without our knowledge. They are giving ridiculous answers and so irresponsible to even fix a MDU dish that has multiple apartments service. When you call them, they attend private customers to collect additional money not focusing on Gold customer service. How do they maintain their brand with such a level of service???...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Airtel - Potability of my reliance no. in airtel

User
 Kamlesh kumar manjhi on Jul 28, 2014
Dear Sir, I have received a call from Yash Communication (09971402020) Laxmi nagar, New Delhi, regarding above subject, at the time of call I shared all the details with him - that I have shifted from my rented residense Uttam nagar to vishwakarma colony, so it will take time to change the address in my document so they said no problem just submit your official address such as bank statement with your voter ID card. So his representative mr. Brijesh (08130009290) took my document on the dated 14/7/2014 with amount rs. 250/ as a security token. And then they sent their verification representative...
Complaint comments Read comments [1] Complaint category Telecommunications

Airtel - Dth Disconnection Request No : 38178220 - Pending since 14-Jun-2014

User
 rajesh khannam on Jul 27, 2014
Hi, This is regarding the cancellation of my 2nd Dth connection.The DTH consumer number is 30139771163-002 I have asked to cancel my 2nd connection since am traveling overseas but my connection was still active and they have charged for my second connection. Why do Airtel got such a poor service even though customers are following in right way. This is unacceptable since the Airtel customer service person gave me the reference number for cancellation and promised me that cancellation will happen in 2 days. Disconnection Request No : 38178220 - I got this message on 14-6-2014 but still it...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Airtel - Pestering calls for reconnection

User
 ramesh211963 on Jul 27, 2014
Six months back I terminated Airtel DTH connection. Since then till date Airtel DTH people are disturbing me by calling me practically every day and asking me to renew my Airtel DTH connection. Sometimes IVR calls and sometimes Airtel DTH people call on my mobile phone. I have told them several times in past several months that I don't want Airtel DTH but they still keep on calling me almost everyday. Please stop calling my mobile phone. As it is my mobile is registered under NDNC service. I don't want Airtel DTH. my airten dth ac no is 3008885260 I do no want any calls Ramesh babu...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Airtel - Recharge amount not created in mobile prepaid account

User
 imneel on Jul 27, 2014
I recharged my mobile no 9890529956 from airtel.in today (27/07/2014 11:40AM) with Rs. 300 using credit card. I got transaction successful message & Rs.300 debited from my credit card account. But balance is not yet credited in my account. I sent 4 emails to 121@in.airtel.com with Transaction id, mobile number & amount details . Those guys sent me same response stating 'There was no credit request for your number'. They are not taking affords to check transaction details also....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - 3G service not being provided

User
 ImprovedAdi on Jul 27, 2014
I am getting speed which is about 30-40 Kbps which I think is 2g speed. I have subscribed for my plan 199 which gives 135 mb of 3G usage on my mobile no.8130320000. I am sending a screenshot of my 3G usage for this month which is way below my data cap. Whenever I report this problem to airtel I get the reply that 302 mb has been used of 298 mb which is wrong as I have never subscribed for the plan which gives me 298 mb. I think it's a fault with your system .Kindly restore my 3G service as soon as possible. My reference no. is 57344517. Yours Sincerely Aditya Dwivedi...
Complaint comments Read comments Complaint category Internet Services

Airtel - Non receipt of Top Up Recharge Value

User
 dwitadatta on Jul 27, 2014
I have recharged my Mobile No 9748494182 with Mobile Top Up of Rs 99.00 but rather than crediting the amount in my mobile, 3G Service has been activated which is not at all desirable. I don’t want any 3G Service in mobile .You are requested to deactivate the 3G Service on an immediate basis and credit the talk time .I have already intimated the same to your Customer Care Team but rather than helping me in the matter he Disconnected the line which is highly unethical .Please Find the attached file where the amount debited has been mentioned for the Top Up purpose not to implement any Promo...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Account deactivated even after recharging

User
 arjunja on Jul 27, 2014
I had recharged today morning for my airtel dth account -3010781260 with 300 rs. Even after recharging my account got suspended.I contacted the Airtel customer care which told me that it will take 24hrs more to get recharged. i asked them whether they would charge me the reactivation charge, on which they replied Yes.I asked them why should they charge me for their fault.Moreover by calling to the Customer care I lost around 50 rs more.They said they cannot do anything .I regret to say this but these companies are virtually looting the customers.As a customer why should I be charged for what is...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Airtel - apathy to consumer

User
 milsoft7 on Jul 27, 2014
My no 9873401772 (airtel postpaid) is not working since morning. No incoming and no outgoing. Even other airtel numbers in my neighbourhood are not working. I tried to call customer care at 121 and at toll free number, but not reachable. I tried to call customer care from my fixed line. When I select 'Mobile services', they give only two options- New connection or Lost SIM. No service for complaints. I tried 198 at 1013 hours today 27th July 2014. I was told to hold for checking. After checking I was told, everything was ok from their side. I repeated that no other airtel was working. The executive...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - no response from airtel on mnp of my number

User
 avinash2808 on Jul 26, 2014
Second time I am complaing on my number 8092402400 mnp to airtel My upc code is TB 128748 is rejected. I already complained but i am not getting any responses from your service provider and also from tata docomo so i am facing problem and if it is not solve by u than i will take further action. I am only following trai protocol. So please help me on my mnp...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Share with Others

  
  

Recently Discussed
10 minutes ago
Airtel
no response from airtel on mnp of my number
3 hours 9 minutes ago
Airtel Prepaid
call details of my airtel prepaid number
3 hours 41 minutes ago
Airtel
Airtel all indoor services has been collapsed
3 hours 48 minutes ago
Airtel
Sim blocked because of PUK code
6 hours 58 minutes ago
Airtel
I want to clear my bill details