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Airtel Customer Care

Bharti Airtel Ltd

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore District
India - 560078

Customer Care Phone Numbers and Contacts

Phone:Airtel Customer Care Toll Free Number: 1800-103-4444
 Airtel Toll Free Number: 198
 Airtel BlackBerry Service Number: 7070
 +91 96 63 395551
Airtel Money Transactions Code: *400# have a limit of Rs 5,000 per transaction.
Unsubscribe the Airtel VAS Services SMS Code: 155223.

Airtel Head Office Contact Details:
Address: Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II,
New Delhi – 110 070, India
Contact Number: +91 11 46666100, +91 11 42666500
Fax: +91 11 4166-6137

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Airtel Complaints & Reviews

Airtel - connection temporary suspenses

 deybiswarup on Mar 5, 2015
My airtel connection suspended without any information or sms on 02.03.2015, after that i call customer care and they replied that my I have to submit my documents again, then on 4.3.15 I submit docuemnts to airtel store but till now my connection is working....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Barring of service

 Arvindjain1984 on Mar 5, 2015
i had made payment online through your website by my debit card bank statement copy and your transaction details receipt is attached herewith for your kind information over this your L.G. Corner, Maninagar, Ahmedabad Outlet remains mostly unhelpful and do not insist to make the payment through the cards there server remains always down that answer we get since last 5 years. They charge money form me but yet my service not active and they still asking for more time. My business is over phone and they are playing with the same from last 4 days. who will be liable for loss of business...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - SIM activation never on time

User on Mar 4, 2015
Airtel claims to activate a duplicate SIM within 4-5 hours. My SIM has not been activated for the past 19 hours. I raised a request for a new SIM at 2:30pm on 04/03/2015 and its still not activated Moreover when I called customer care at about 8pm they told me that only the airtel center where you have requested for the SIM can resolve this issue. This doesn't sound logical at all. Kindly Activate my SIM at the earliest as its causing a big inconvenience. Thanks Ashwin...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - 3g network problem

 mr. apache on Mar 4, 2015
my no. 9875265065 connection name-shah nawaj khan address-69, charniyo ka bas near old bus stand pali i recharged my no. with 255rupees for 3G internet pack and you can see in screenshot what i am getting even 2G speed not that is why i want to change my network into vodafone or Aircel because this problem i am facing from last 1 month sometimes i dont like your redicules 3g network...
Complaint comments Read comments Complaint category Telecommunications

Airtel - Mobile_Tv all channels has been activated and renewed automatically even after deactivating it...150 RS deducted

 Balachandar Sampath on Mar 4, 2015
I was watching a video and a link opened and suddenly i received message stating Mobile_Tv all channels has been activated and it says SMS STOP to 155223 to stop it and i messaged 155223 and in the morning, i saw my mobile account getting deducted 150 rs stating it has been renewed. Even if it was my mistake to open a link, 1. I messaged 155223 STOP to stop it 2.How does opening a link activates this Mobile_Tv channels service even though the the link doesnt know about my mobile number and is that link generated by the airtel. 3.Is your security been so much weak.. If you dont' take...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Wanted new connection.. gave money and documents a month ago still waiting for connection

 Hashim Khalil Ahmad on Mar 4, 2015
Hi I am hashim, I have given my documents and money for new connection but still waiting for connection.. If you guys Don want to make connection give my money back.. It is so irritating to hear today we will install.. m calling you guys since 15 days but no one care about it.....
Complaint comments Read comments Complaint category Internet Services

Airtel - deductions of money

 agarwal ritu on Mar 4, 2015
I recharge my phone today with 200 rupees and also taken an sms pack as it is holi But airtel company has deduct my balance without any cause and I informed at customer care they even don't listen is this behaviour OK ? As they see there is enough money in customers Account they cheat they have no right to cheat Very big cheater company they have to returnreturn VeryVery shameful behaviour Should I tolerate. ? Or I should think that airtel is A big cheater if no then refund my balance as soon as possible...
Complaint comments Read comments Complaint category Other

Airtel - receiving notification as channel 50 count

 Muraleedharan Sethumadhavarao on Mar 4, 2015
Dear sir, my mobile no is 9731847172.(CUG) I am receiving a lot of notifications like "hadugalu" "2G maha sale" "2g discount" etc when I want to use my mobile. Because of this, I cannot use the mobile. Further, I am nor receiving any bills . Please send the bill with all details to my e mail address "
Complaint comments Read comments Complaint category Railways

Airtel - Unavailability of 3G network

 midhun24 on Mar 4, 2015
I am residing in a village in Chittoor. I am a s/w engineer. I used to get 3G network on my terrace. I worked for 3 months with out any issue. But after a small shower, I am not receiving 3G signal. Airtel tower is less than 10m distance from my home. It is a 2G tower. I am requesting to make it 3G. Kindly consider....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - 3g prepaid unlimited plan

 Amruth Raju on Mar 4, 2015
dear sir/madam, i'm using airtel no:7675095685 for prepaid broadband service. i took 3g unlimited plan for Rs.655 which need to provide 80kb/s after the 3GB usage for 28 days, but to my surprise the speed is only 10kb/s after 3GB which is fairly not enough to browse. i wish to get justified action for the plan. battula amrutha raju...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Not Able To Call STD Numbers

 Anil Dey on Mar 4, 2015
My android Mobile (spice stellar 509) which have two sim one is Airtel 3G corporate sim and another one is Vodafone sim, From my Airtel 3G sim, i am not able to call some of STD number of Odisha and Andhra Pradesh. Interesting thing i am able to call to these same numbers from my same phone with Vodafone Sim. There are no black listing from both of sides. I am facing same problem from 20 days before. My Airtel Relationship number : 1149353024 My Current location is: Shivaji Chowk, Kalas Goan, Gram Panchayant Road, Pune - 411015 Due to this problem, i am not able to call some of important...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - outgoing services interrupted

 Nav Gaurav on Mar 3, 2015
Hi, this is Nav Gaurav, a post paid customer (9162881513). On 03-03-15 I have received a SMS at 3.00pm regarding resubmission of documents to purchase point (Airtel Store, Hariom Tower, Circular road, Ranchi-834001) to continue outgoing services. Thereafter I rushed to purchase point mentioned above at 4.00pm and resubmitted my documents & photo and completed all formalities. Executive over there name Neha has assured me that my services will not be interrupted as documents has been submitted by me. But to my utter surprise, my outgoing services is interrupted since yesterday evening 8.00pm....
Complaint comments Read comments Complaint category Banks

Airtel - Sim not being active after call verification

 utsavkumar on Mar 3, 2015
Dear team,

I have purchased a prepaid SIM no 97172702003 bearing serial no 8991101401382270502 on 26th of feb15 n all the valid documents were given to the salesman of Airtel outlet. Since then I have been regularly chasing with customer care team n get fake assurence every time that it will activated within24 hours n so n so but the result is its still not activated even signals also not coming.

Since I marked several mails to them but I come to know that there is no one interested to help their customer.

Pl do something at your end n get me out of...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Airtel prepaid not getting activated

 bandhavya on Mar 3, 2015
Hi Team,

My prepaid#9742836487 is converted from postpaid to prepaid connectivity 15days ago. Post this convertion, prepaid connectivity is not getting activated.

I have visited airtel store(Kormanagala4th block) twice and got update from the Airtel team that my number will get activate in 24hrs. But my number is still inactive state from past 15days.

Request you to do the needful on priority basis.

Complaint comments Read comments [2] Complaint category Mobile Service Providers

Airtel - I have 2GB data recharges but you have pay talktime

 MOHIT83 on Mar 3, 2015
Dear Sir / Mam I have check your data recharge offer for USSD; Your have given more offer I have choices Rs. 149/- offer ( 2GB data for 30days) So I have recharges it but Airtel given to talk time balance why... I have call to your Customer Care Office but Mr Shiv; Hemanshu & shanaz can't help me. Pls help me my no.-----9368683254 I have waiting for your call & supports....
Complaint comments Read comments Complaint category Unauthorized charges

Airtel - Fraud and Misrepresentation

 sharique umar on Mar 2, 2015
I SHARIQUE UMAR using Airtel Dth last 4-5 years, but i was really very surprized by fraud activity of Airtel Dth Engineer that came to my home on my complain. I registered a complain on Airtel Dth cus care on 27-02-15 that i am not receiving signals in my DTH, they told me ur problem will be solve in 24 hours max. on 28-02-15 and u have to pay 150 Rs. for it. I agreed on it. Next day engineer came to my home, and after watching only 30 seconds he told u have to pay 150+160 Rs. bcz 1 of ur device is not working. I denied for it, bczz i was feeling that he is trying to cheat me. After that he...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Airtel - Lack of Response and Assistance With Flawed Service

 Prannay Pathak on Mar 2, 2015
Hi I wanted to raise this complaint/request long ago, but the customer service that Airtel is extending to us is far too ridiculous. The guy that got my broadband set up responds no more to my calls regarding the future of my plan. The problems are many. Let me list them here: 1. What I had paid for was a Rs. 1299 per month plan. The next month, I received a bill for Rs. 1459. The bill says: Rs 160 as tax. 2. I kept the plan since I had no option. Tax was made to seem 'imperative'. 3. Recently, I received a pamphlet that said that the plan I had, was a 20 GB plan, whereas I am still getting...
Complaint comments Read comments Complaint category Broadband

Airtel - Fraud deduction on internet usage

 patty669h on Mar 2, 2015

With regard, iwould like to bring following fraudlant to your notice.

My airtelprepaid balance rs 128/- has been deducted in one go for usage of internet,
Whereas no internet has been used by me . Last 5 transaction shows usage in kb’s (Without data plan) and i don’t know how 128 rs deducted. I called two times customer care executive but they have no answer except for uses of internet. Today one executive called me from no +911400480117 and told me that ‘’you have used internet and we have surprisegift for you. I disconnect the...
Complaint comments Read comments [1] Complaint category Telecommunications

Airtel - no service, prob in my house

 namabhard on Mar 2, 2015
hi, i have faced the prob in my house, my mob have no signal in my house i have these prob in 15 days i have already tell u three times but not solved this prob if u dont solve this prob in quicly i goes to another mobile company like essar company...
Complaint comments Read comments [1] Complaint category Real Estate


 saurabh8_8 on Mar 2, 2015
I was using number 9999994657 from past 4 years. As I was out of country from last 5-6 months so the number got deactivated on 13/11/14. However I have cleared the total amount of Rs. 1873/- against this number on 25/12/14 and gave the request for activation the same day. The executive at Airtel Relationship centre told me that the number will get activated in 48 working hours and gave me the sim as well. I have submitted the documents at the Airtel Relationship centre BG-28, Aditya Mega city Mall, Vaibhav Khand, Indirapuram, Ghaziabad on 25/12/14. Since than they were saying that we will activate...
Complaint comments Read comments Complaint category Mobile Service Providers

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