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Airtel Customer Care

Bharti Airtel Ltd

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Phone:Airtel Customer Care Toll Free Number: 1800-103-4444
 Airtel Toll Free Number: 198
 Airtel BlackBerry Service Number: 7070
 +91 96 63 395551
Airtel Money Transactions Code: *400# have a limit of Rs 5,000 per transaction.
Unsubscribe the Airtel VAS Services SMS Code: 155223.

Airtel Head Office Contact Details:
Address: Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II,
New Delhi – 110 070, India
Contact Number: +91 11 46666100, +91 11 42666500
Fax: +91 11 4166-6137

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Airtel Complaints & Reviews

Airtel - Airtel Broadband disconnection

User
 jjeevan on Oct 2, 2014
I want my postpaid airtel broadband connection disconnected. informed many times to get it disconnected but no action taken. i have paying bills without any usage. Need a resolution immediately. Airtel number : 9840242849 Name : Jaya Jeevan...
Complaint comments Read comments Complaint category Broadband

Airtel - Wrong information and false assurance

User
 Dipasri on Oct 2, 2014
I had sent an sms to port my number to other network on 24th sept later i received a call from airtel team on 25th evening however your executive enquired the reason why i want to port then i stated him that i hv network issue and billing issue so he assured me that for network issue i have to visit to the airtel office and get the sim exchanged as it is a sim issue and for billing issue he stated that he is reducing Rs.100/- from my current month bill i.e Sept bill Rs.578/- and even informed that i would get the confirmation on the same within 48 hours but till date i have not received any confirmation. Later...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Complaint regarding non activation of my mobile

User
 brahamdev on Oct 2, 2014
Re: Mobile No. 9821475508.

This is to bring to your notice that I Mr. Brahamdev Mandal had
activated 399 plan for my above number regarding this, the plan which had
activated on my number was 748 plan due to which I received excess bill amount
to pay.

In this regard, I m sure ther is some error from your side, I spoke to
the concern person, I have received first call from your side Tel No.
is 7738091757 to make payment of bill of Rs.1500 approx but the bill amount was
3900 approx. and balance amount will be wavied...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

Airtel - close my father sim card numer or if not then their numers incoming or outgoing

User
 kaintura rajiv on Oct 2, 2014
sir father mobile someone theft and they use it continuously . my father took that numer from their friends adress proof . their friend name is mangal singh rawat sir adress i dont no but sir please can u closed numer if not then please close incoming or outgoing . so they cant use it . pease sir this is my request my name is rajiv...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Cheating with customer

User
 Rahulgaik on Oct 1, 2014
I am really disappointed because of airtel service and I will surely raze this issue at extrim level. It's really surprise yestarday I have called to customer care he said I have used 662mb net uses from 750 montly free use but I got massage from airtel to I have consumed 100% of net pack how can that possible if records are showing I have used around 662 of 750 in airtel system I had word with Mr. Swapnil ( customer care ) I have confimed two times for the same he said its true fact and I requested him to take complaint against my extra bill amount he told me that complaint is registered and you...
Complaint comments Read comments Complaint category Business & Finances

Airtel - Internet connection be disconnected and the money be refunded

User
 Debi Banerjee on Oct 1, 2014
Sir, This is to inform you that a few days earlier I had taken a 4G Internet connection from Airtel but to my disappointment it is highly unreliable and keeps getting disconnected, even the network is not available most of the times. I have been using airtel mobile connection since 2001 and it had been very reliable. Trusting its services I took Airtel Internet Connection and was disappointed.I had switched my previous Tata Photon Plus Internet connection in favour of yours even though it had such good network that I could avail its services even at remote villages. But this connection is not...
Complaint comments Read comments [1] Complaint category Internet Services

Airtel - fake call from 9572363729, 8228802164, 7061040427

User
 kmrpankaj on Oct 1, 2014
9572363729 se call aaya oR bola ki aap bike jite Ho or kaha ki mere account number pe a/c no - 20231601410 pe 9200 dal de, fir uske bad apka gift mil jaega, paisa dalne ke bad usne kaha apko 13225 phir dalna hoGa, ye paisa government ko Dena hi or ye refundable hi., or mai 12900 dal die wo bola ho jaega, phr usne kaha apko phir dala hi hoga, kya ye fake nhI hi toh kya hi, ab Mai kya kru plzz help me... mere pas sms v hi..jisme Airtel k nam se hi or bank ka receipt v hi.....
Complaint comments Read comments Complaint category Other

Airtel - fre hellotunes

User
 madahav on Oct 1, 2014
i am calling 28.09.2014 at 4pm call center 198.i am not telling to deactvated.i am using hellotunes free but call center 198 to be deactivated pls do free hellotunes urgent.pls check the recording at time and then complent resulation.i am not telling to deactivated god promise.pls solve problem....
Complaint comments Read comments Complaint category Telecommunications

Airtel - airtel service is very poorest

User
 chandra prakash ram on Oct 1, 2014
I have arrange the complent of our no but is no result of our complent. Issue is signal not avilable of my number. I call to other no reply is phone number is not valid. I am complent for the airtel co. This co is very looser. So that idea is the best. My number is 9639573608"...
Complaint comments Read comments Complaint category Banks

Airtel - i did not get money refundable

User
 ramesh bayya on Oct 1, 2014
hello i have loaded airtel money on 21/08/2014 for 5000 from charted standerd bank, but from that day i didi t get my money to my airel account are by bankaccount so please refund my money to my bank account or arel money or i will complaint to dt in next 24 hrs...
Complaint comments Read comments Complaint category Telecommunications

Airtel - Poor Customer services and unethical Business practices adopted by AIRTEL

User
 Pardeep786Kaur on Oct 1, 2014
I purchased corporate connection from airtel by name the name of Abols IT Solutions . Guy names nitin(8860910191) took my company documents and after verification sim got activated but I did not get sim now there 2 sim are working on my company name but I never received sim. Please close both number 8800773485, 8800773492. If anything goes wrong with those sim Airtel is responsible for that since never received sim.You guys are totally fake and I will never give you any document at all last guy took my documents and got connection activated on my name and now using them and now again I need to give...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel Digital TV - HD setup box and antenna recovery payment

User
 jp_gjp on Oct 1, 2014
Airtel Digital TV section cheating people saying if you handover the HD setup and Antenia, they will be paying back half of original price. When Called customer care, they are saying they won't pay back anything. Please be careful....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Airtel Broadband - New Connection - 3k paid - No response even after 21 days

User
 dharshinis on Oct 1, 2014
I called airtel number 98400-22123 and asked for a new broadband connection in Aminjikarai, Chennai for 4mbps 15GB plan (which comes with free modem). The manager who spoke is Surya and he told only 2 Mbps is available and I need to pay 1.9k extra for wi-fi modem. He sent his associate Baskar ( his mob # 91-7299939570) to collect the wi-fi modem cost and installation cost which is 2.9k and I gave my PAN card, driving license copy + my rental agreement, photo and signed the airtel documents too. I got a bill No also TNPB - 904553. This happened on 10th September 2014. After 3 days, since no...
Complaint comments Read comments [1] Complaint category Broadband

Airtel - Non recharge of 3G data pack even after online payment

User
 p.bhattacharyya on Oct 1, 2014
I have tried to recharge Rs 249/- for a 3G data pack in my son's phone through Airtel online recharge services. I used my Citibank Master card. After online credit card payment of Rs. 249/- though the amount had been deducted in favour of Bharti airtel from my account, no recharge had been done to my son's mobile phone. I want an explanation for this. My son's mobile no. is 8971469061. Citi Bank had sent the money deduction confirmation and the Citibank's approval no. is 240589. I request you to recharge the amount to the given phone number and see that this should not happen again. I had to go...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - no resolution of complaints & wrongly close my complaints

User
 deepak mangwani on Oct 1, 2014
sir good morning I'm Mukesh Mangwani from Bilaspur (C.G.) My Land Line No. is 07752-405613 I'm consumer of Airtel from since 15 years my complaint detail is Date Complaint no. 19-08-2014 48959846 26-08-2014 49181056 29-08-2014 49273390 03.09.2014 49408664 04-09-2014 49408664 12-09-2014 49667408 19-09-2014 49859562 23-09-2014 49968744 23-09-2014 49968944 28-09-2014 50114634 no resolution of my complaints & wrongly close my complaints please take action...
Complaint comments Read comments Complaint category Broadband

Airtel - Airtels new Mypack offer & rediculous Customer care service.

User
 ravisinghania on Oct 1, 2014
NUMBER : 9867574035 I called the customer care executive to understand mypack offer for local and STD call rates. Executive confirmed that the offer at RS 306 was for A2A Local and STD calls for 90 days. However, my call charges are still at normal rates. Hence I called the customer care. 1) Each time i call, its pickedup by hindi speaking agent inspite of choosing english option and they have absolutely no atticates to talk. 2) Additionally people in the background make noise like absolute fish market. 3) Coming to the main issue, I called more than 6 - 7 times and; each time it...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Customer harrassment

User
 amit__verma on Oct 1, 2014
My number is 9748078974 and my name is Amit Verma. What is this one time service activation charge. I was told by your channel partner that this amount will be refunded. I was told my call rates will be 30p and 35p per minuted for local and STD. I was also told that roaming will be life time free and free missed call alert for lifetime will be activated in my number. When I was given the offer I had just activated data usage on my prepaid connection and paid for it just 2 days back. I was told that the 2G usage will be refunded on my phone. But I don't see that (Why that amount is not reflected?)....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Signal loss- Unable to use

User
 Sangita Sukla on Oct 1, 2014
I have 3 airtel sim with data plan and also another airtel 4G connection. After using for 1 month, suddenly lost all the airtel signal at home. It works 1km away from home and everywhere else. But not working at all inside home. This issue i had faced 2 months back and it got resolved in 7 days after following up and fighting with airtel and in all other means. This time also its the same issue, and I am trying to reach out in many ways to get this fixed. I would appreciate If any one can ever understand the problem I am going through, and help me here. I cannot go home, as i will be completely...
Complaint comments Read comments Complaint category Mobile Handsets

Airtel - amount refund me

User
 Deepak19872210 on Sep 30, 2014
Dear sir i ma using for airtel 3gdongle(7708661095)with in wi-fi dongle. yesterday i am using wi-fi in another mobile time 11.2014-09-29 11:06:12this 7708967322 number open for one web page that page for unwanted page so i closed but Charges: Rs.35 dedication .to day i called 198 agent tell you only open and used so not possible and with deactivate and amount not recompense . I am tell openly I am previous airtel staff(csa) pls recompense me and I am using abuse word. I request for my amount refund me I am received sms MODEL VIDEO CLUB_30_35 has been activated. Charges: Rs.35.0 for 11 days.To...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Deduction of money without intimating

User
 avinashnl on Sep 30, 2014
Hello, This complaint is with reference to the previous complaint raisedd by me. As I got a call from a guy saying he is calling from airtel, he asked me my axis bank account no, valid date and for CVV no. How do I believe this guy. This is an serious issue some body help me out with this. Thanks Avinash...
Complaint comments Read comments Complaint category Mobile Service Providers

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