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Airtel Customer Care

Bharti Airtel Ltd

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore District
India - 560078

Customer Care Phone Numbers and Contacts

Phone:Airtel Customer Care Toll Free Number: 1800-103-4444
 Airtel Toll Free Number: 198
 Airtel BlackBerry Service Number: 7070
 +91 96 63 395551
Airtel Money Transactions Code: *400# have a limit of Rs 5,000 per transaction.
Unsubscribe the Airtel VAS Services SMS Code: 155223.

Airtel Head Office Contact Details:
Address: Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II,
New Delhi – 110 070, India
Contact Number: +91 11 46666100, +91 11 42666500
Fax: +91 11 4166-6137

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Airtel Complaints & Reviews

Airtel - About balance deduction

 pramod kr sahu on Mar 30, 2015
Sir, As on 30/03/15, 11:11AM my prepaid mobile (8527904089)balance was about Rs- 220 /- & 203 MB data left over. At 1200 Hr I fpund that my balance & data were finished then I contacted to customer care, he told me that your data pack was finished at 11:11 Hr. So your whole balance was deducted between 11:11hr to 11:43 hr due to usage of internet by you. Sir, once I was not surfing or downloading anything even auto updation was also switched off then how my whole balance was deducted within 32 minutes and in between no notification given by service provider. I am very shocked by this...
Complaint comments Read comments [1] Complaint category Government Organizations

Airtel - mobil no.9825161238 CUG plan to be stop

 JITU35 on Mar 30, 2015
As I want to port out, as per customer care I have already applied for CUG plan stop of Mobil no.9825161238 on 27/03/2015 and they sms me that it will stop on 29/03/2015 but till date not stopped by them, for that I have talked to customer care two times(first on 29/03/2015 and 2nd time 31/03/2015) but they said you have to wait as your complaint is in process how many days I have to wait ?...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Huge deductions from my mobile account

 Rajeev C V on Mar 30, 2015
Dear Airtel I, I am not sure how much money you are deducting from prepaid customers.I have to reload my account almost every 3-4 days with 200rs for just making some local call to mobiles.My mobile number 8971790724.Whenever I call the call center guys say you are using internet.I use seperate package for internet.if by any chance my internet account go out of credit immediately youl wipe my full amount without any intimation or any of that sort.Complained 100 response.Please just check my recharge history this month(March 2015) atleast and just see how many calls I made and how many...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Bad Behaviour of the service provider

 Joy Jain on Mar 30, 2015
Hi, Myself Joy Jain, i had called on the 12144 number to get my problem solved but the the service providers person who was on the other side on the call whose name is Mr. Rahul Narute spoke to me in a very bad language and he was very arrogant while speaking. i told him this is not the way to speak to the customer he still continued the same, when i told him ill complain to your senior about this he immediately transferred the call to Kisan Yadav.. that means he was not at all scared of the seniors nor he was scared to get kicked off from the job. This the attitude of the service provider person....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - 3G offer not received

 opendrarobin on Mar 30, 2015
sir/mam, my name is opendra singh and I am Airtel's regular customer. I got a massege on 17/03/2015, the massage was if I recharge 99rs. I get 1GB data for 28 days.After read the massage I done recharge within1 hour. but I didn't got 1GB data I get only 300 mb data for 14 days. I was call to customer service 198 but they ignor me and dont setisfied me. so what I do sir/mam. I have that massage in my inbox till now. help me...
Complaint comments Read comments Complaint category Other

Airtel - name and address

 rahul bhise on Mar 30, 2015
Hello sir/madam Please send me the name and address of this airtel number 9665708945.My brother talks on this number and i want to know to whom he is talking.Please give me the name and address of the person nomber is 9766167260...
Complaint comments Read comments Complaint category Police

Airtel - Non availability of any benefits after recharge

 Navas Abdul on Mar 30, 2015
Sir, Being an Air Force personnel with a transferable job, I am an airtel customer for more than 5 years from various circles. It is the customer support and the positive attitude of your personnel of the previous circles (Delhi NCR& Bihar) that prompted me to stick with airtel here at Sirsa Haryana. On 29 Mar 15, I have recharged with Rs.77/- in my mobile No. 8295210101 after going through the self care (*121#) and checking data services. When I checked, the offer was 500MB 3G data for 14 days. Accordingly, I immediately recharged through SBI freedom installed in my mobile. Message received...
Complaint comments Read comments Complaint category Mobile Service Providers


 Ali Azhar on Mar 30, 2015
Sir I am Ali Azhar and using No 9810475325 since 15 years. Now on 20-03-2015 they deducted Rs 40 from my account vide txn ID N538308344 for airtel nexgtv for 10 days which I never asked. Now again today they have renewed it for 30 days without my consent and deducted Rs 125 from my account. I am now being harassed by Airtel. Getting 121 is very difficult and is a full time job to complain them still I managed to reach them but they are not registering my complain nor refunding my money back which was deducted from my amount without my consent and with out the services being asked for and without...
Complaint comments Read comments [1] Complaint category Business & Finances

Airtel - False infromations of tariff plan

 Dugesh Yadav on Mar 30, 2015
Respected Sir/madam My self Mr. Durgesh yadav. I am regular coutmer of airtel for last five years. My sim no is 09816557933. Company gives us at regular interval tariff plans .on this basis i activate my tariff plan Rs -14 STD+local calls at 30/p for 90 days. But after the recharge of this tariff plan of Rs-14 company give me 1 day validity of 30/p local call. i complaint to airtel costumer but he dos'nt give me satifactory ansews. So please sumit my camplaint againt airtel company for give me satifactory answes. Thanks Durgeh Yadav 9816557933...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Double amount deduction

 sindhura gorantla on Mar 30, 2015
If the recharge is unsuccessful any person in his/her right mind would attempt to do it again. If the transaction is under progress...the same same should be displayed on the screen. thats their error. but the customer care SUPERVISOR claims that to be my error and says "I should have waited for 10 minutes after the attempt." I should wait for 10 minutes to get a mere 26 rupees recharge done from you? Are people mad to get the same pack recharged twice? Cant they see the error? I got an Airtel message pack recharge done on 30-3-2015 t 12:00. when I tried to pay through the amount through mobile...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Postpaid Migration process escalation

 Sailesh1982 on Mar 30, 2015
Hi, This is Sailesh Reddy and my mobile number is 7760131069. I made a request one week ago for migrating from prepaid to postpaid. A guy has come and collected all the documents and collected rs 300 as well. But till now it was not done and when i called the helpline number 9686998858 there was no proper information and moreover i was told that the request was cancelled. I dont know what was the reason behind cancelling this request after collecting rs 300 from me. I using Airtel since 5 yrs and my minimum bill would be rs 800/month. I was upset with what had happend. Now i...
Complaint comments Read comments Complaint category Telecommunications

Airtel - Service problems with Airtel mobile signals

 NK10 on Mar 30, 2015
Dear Sir, I have been using Airtel connection from last 8+ years and I have been facing signal issues since last 3 and 1/2 years with Airtel. Regarding the signal problems I am facing, I have raised enough and enough complaints with Airtel call center / services team. There wont be any proper signal for both GSM and 3G services with Airtel (only 0 or 1 bar). Even after numerous complaints which I have raised with Airtel, there is no corrective action taken by Airtel or its services team although they claim to have taken necessary steps. God only know what steps they have taken, but result...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Airtel - worst service provider

 Poonam Dave on Mar 30, 2015
I have activated 3G services on my mobile number 9967162675 last month and it has been working fine. After my exceeding my data usage i did top up of Rs. 300 and for 2G network. Even after complaining twice and thrice to customer care my query has not yet benn resolved and those illiterate executives sending mails and sms stating my query has been resolved. Not only these the executive i spoke to me told me that i have already consumed part of some mb already from 3G network pack, How and when is the question??????????????????????????????????????????????????????? Please find attached screenshots...
Complaint comments Read comments Complaint category Telecommunications

Airtel - Wrong commitment from dealer

 Nand Kumar dubey on Mar 29, 2015
Hi sir, I am Nand kumar dubey one of your Airtel prepaid user's having very mobile number : +919650384473 bought this airtel sim from one of dealer's in Vashundra Ghaziabad up (west). shop name of that dealer is : JBS mobile communication shop no. 7 LGF, sector 13 parsuram chowk near fauji clinic Vashundra Ghaziabad He commited me to provide 35 paisa outgoing calls for local and STD on 128 FRC. but I am not getting the same. I have complaint this issue in Airtel help line complain no. is :CWNGC30327284730. and also one of ur call center agent blocked my airtel no. without my confirmation...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - balance deduction without any cause

 roy tanmoy on Mar 29, 2015
Hello sir, I am Tanmoy roy, from west bengal, my mobile no 7679155094, , balance deduction with out any cause from my main account balance..your customer care excuitive don’t have manner.many times I called customer care but didnot not pick up my call.when they were received my call..they said you were activated this facilities but I didn't activated any facilities. ? Or your senior excuitive have very bad please do something...
Complaint comments Read comments Complaint category Mobile Service Providers


 VEEKAI2012 on Mar 29, 2015
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Broadband Disconnection

 Abdul112 on Mar 29, 2015
We have been using Airtel Broadband connection for the past 6 years. Last November (2014), we decided to opt for some other service provider and called the customer care for Cancellation. The Executive suggested we can hold on the cancellation request for a month( No charges will be made) and we can revert back to Airtel in case we are satisfied with the other service provider. When I called back on December 2014 to proceed with the cancellation, they said they didn't receive any such cancellation request and started sending me monthly bills. Again we raised a cancellation request and they...
Complaint comments Read comments Complaint category Broadband

Airtel - itmised bill

 rraj304 on Mar 28, 2015
I have requested many a times for my itemised bill .i have send sms to 121 to many times and also received the confirmation msg but still not got my prepaid no itemised bill .i hhave filled a complaint to consumer court also . my prepaid mobile no is 7033051911. contact me on 9973908983...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - About simcrd number 9903007073

 rouf mac on Mar 28, 2015
I am Molla Abdur Rouf as a airtel custmer my number is 9903007073.on 24/03/15 I change my number post paid to prepaid . also i am clear my all due amount 245.00. Transaction Id number is 971015216 on SYTAYAM COMM in Chandanagar I submit my all document on SYTAYAM COMM in Chandanagar .datae on 24/03/15 time 14.57 pm And he give me a airtel sim .the sim number is 8913100000185227714 H 1 .. but 28/03/15 my post paid number is stop .without open my prepaid number . I also compliant on post paid department on this matter but no result . my complaint id is 61009408 27th march. When i contract prepaid...
Complaint comments Read comments Complaint category Telecommunications

Bharti Airtel - False Billing Mechanism

 manoj4mayabiri on Mar 28, 2015
I received a bill of Rs.6587 for my Airtel Number - 9831893100 on 18th of March, 2015 for a period of two months after converting to the heavily advertised My Plan Family offer of Airtel in January and clubbing all my numbers together to get a single bill. It is unfair and totally illegal to send a bill for two months as I would have definitely changed my bill plan or ported out of Airtel to some other mobile operator had I know that I am being overcharged by the company and would be made to suffer because of the company's fault. I also sent them mail on March 8, 2015 wherein I had expressed my...
Complaint comments Read comments Complaint category Mobile Service Providers

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