Airtel Customer Care
Bharti Airtel Ltd.
Customer satisfaction rating: 22%
Submit a Complaint
26129
COMPLAINTS

Airtel Customer Care

Bharti Airtel Ltd.

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Address
20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1041
555

Phone:
Phone:
495
303
+91 11 4266 6500
[Head Office]
238
176
+91 11 4666 6100
[Head Office]
134
132

Additional info
Customer satisfaction rating
22%
Complaints
26129
Pending
11483
Resolved
3764
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Airtel related photos (1789)

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Airtel Customer Care related pictures (1789)

Airtel Complaints & Reviews

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Airtel — Suffering for Network problem

 shahin1234 on Dec 10, 2016
VILL-PABIJURI, P.S- MURAJHAR, P.O- BURUNGA TALI BAZAR, DIST-HOJAI,
In the last 8 month all over area in pabijuri here people leaved at about 10, 000. Who have suffering for poor network.3G or GSM bouth are same .

i also complained last 3 week ago about same problem but could not solve the problem .I will give u the complain Ref no:-COGCL21205402778

SO, SIR KINDLY Solve our problem as soon as possible...
Complaint comments  Read comments Complaint category Schools

Airtel — Company is not refunding my balance

 drpallavi on Dec 9, 2016
I have done my internet data recharge on 9/12/16 . Mistakenly it is done doubly i wanted cc executive to cancel the second recharge and refund my balance but he refused to do so i want help for refunding and resovle the issue . Because i am not able to use 2 gb of data in 28 days . And when mistakenly recharge is done on second time i didnt recieved any message or warning . So either make refund or double the validity period of net pack ....
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — Regarding SIM ACTIVATION

 2chandan pandey on Dec 9, 2016
I visited So many time Airtel express Outlet, which is on the NAME of TREHAN TRADERS (Shop No. G-5 Polt No-23 LSC Krishna Arcade Mayur Vihar Phase-2 Delhi-91) for Number Portability. Number belongs from Madhya Pradesh (9630132060) i.e Prepaid No. here they are Porting in Postpaid. i have submitted all the document 4times from the date of 24th-oct -2016. Person came from your side for verification also, I received message that your verification is done successfully. but after insertion of Sim CARD, it is reflecting Registration Failed .

For this i spoke Miss Saloni, Saloni is educating...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — SIM not working, recharge not credited

 Ganeshchinmayy on Dec 9, 2016
My mobile no. 9845466861,
1) I had done a full talk time recharge on 8th Dec Rs249 - but balance is zero today. (Transaction id- 370844725)
2) again recharged today for Rs20 - transaction id 161209802494. same not credited yet.
I am not receiving calls SMS on this sim. when someone calls he gets ringing response, but my phone doesnt ring. I am struggling as banking., OTP all sms are not received at all.

Kindly assist on urgent basis.
My alternate no. is 9945025997...
Complaint comments  Read comments Complaint category Telecommunications

Airtel — Irrespective talk with customer

 gokeda ashokkumar on Dec 9, 2016
Dear Sir/Madam,
I am Ashokkumar G i have talked to airtel customer care on 09.12.2016 for asking doubts on my Airtel number internet(3G/4G) connection and my last recharges but customer care executive not respond well and he did a following mistakes

. irrespect,
. Talked very serious with me,
. irrespective answers,
. He disconnected call when i am speaking with him.

very bad experience with Airtel customer care service.

Take necessary action and i want explanation.
My mail Id is : ashokjames.g@gmail.com
Please...
Complaint comments  Read comments Complaint category Telecommunications

Airtel — Unethical Porting of my vodafone postpaid number to Airtel

 ankurlemarc on Dec 9, 2016
I got a call from Airtel and was informed that airtel would be giving me a plan for Rental 399 per month on my vodafone number (9971890091) which would include 10 GB data every month for 1 year and 700 calls that could be utilized in either STD or local calls.

They asked for my drivers licence and photo on whatsapp which I shared.

Later when I got to know that it's not true I told them not to port my number but they still ported my number without my consent. No verification was done. No one came to my house. SIM card was not given to me, I had to go and collect it...
Complaint comments  Read comments Complaint category Telecommunications

Airtel — Wrong Recharge Amountt

 sbalasubramanian14 on Dec 9, 2016
Date : 9/12/2016
Number : 8754336968

I did wrong recharge of amount Rs.67(some other service) instead of Rs.68 (3g data 200mb 7days pack). So I Want you to cancel that service and return my amount as soon as possible. Please transfer that recharge amount to talk time. If the amount refund is not possible please activate any data pack with that amount.

Request a refund.

Transaction id :372993803...
Complaint comments  Read comments Complaint category Mobile Handsets

Airtel — Airtel broadband changing new my name sundaresan v

 Sundaresan V on Dec 8, 2016
Airtel board band changing new my name sundaresan v
Mobile number 04442088675

Customer ID 7019023041

airtel board band number 04478463740_tn

changing new my name sundaresan v
my mobile number 9629506255
my egmail id sundaresan.v96@gmail.com...
Complaint comments  Read comments Complaint category Banks

Airtel — Unauthorized deduction of money from account

 Sudeshna Sanyal on Dec 8, 2016
Hi,

My father is 80 years old. 7044338608 is my father's number and he has got a message that Rs 35 has been deducted as Superstore charge. He has no clue what this store does or who subscribed to it. When he tried to SMS STOP subscription, he got a message in turn that said his message did not go through. What is this new trick of squeezing unsuspecting customers?
I request AIRTEL to please look into it and stop harassing a senior citizen.

Thank you!...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — Refund reminder -1

 Patel Nayan on Dec 8, 2016
Dear sir /madam

my self nayan patel and my number is 9601649402 now problem is refund amount because we have MNP procces our number to other company and we payment againt bill of 800/- rs then our number success fully procces other then bill generate less then 800/- rs after airtel company says to us your balace amt send us with in 45 day in your billing address but now 45day up but airtel company yet not send balance check amt on my Billings address so ple help me about this compliant

if any qury ple contact below number

thanks

Nayan...
Complaint comments  Read comments Complaint category Other

Airtel — Airtel calls barrier

 Muddichetty Viswakalyan on Dec 8, 2016
Hi I'm viswakalyan my Airtel prepaid number is 8885668863 since 4yrs I'm Airtel customer yesterday i.e 07/12/2016 I'm unable to do any calls from my number 8885668863 as it is my permanent number I could n't received any pre intemation that they going to deactivate even though I have done tele verification call yesterday 07/12/2016 .i have already waited 24hrs to get activated .but i could not torrelate this such a irresponsible airtel showroom which is in Tirupathi located at Bhavai nagar 517501 in Andhra pradesh.I have approached Airtel office to submit my I'd proof they are telling that I would...
Complaint comments  Read comments [2]Complaint category Telecommunications

Airtel — Delay in activating my Post paid airtel SIM

 brkanna on Dec 8, 2016
Hi,
I have applied for mobile number portability to airtel from Vodafone. My documents and address verification got over by last week Friday itself and current service provider (Vodafone) also deactivated my vodafone SIM.Request you to speed up the process and activate my SIM at the earliest by end of today at least.
My number is 9886991362.
SI
Thanks,
Rajesh...
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Airtel — Phone lost and block the airtel sim

 Rana Pratap Mukherjee on Dec 8, 2016
Dear service team,

Hi, this is Mr.Rana Pratap Mukherjee from Noida having airtel prepaid connection no. 0091-9871561375. I lost my mobile today morning, hence, I want to request the Airtel team to please BLOCK this Sim card ASAP.

Please guide me through the process of issuing a duplicate prepaid SIM card (if possible, with the balance amount from my previous SIM). I expect a quick solution to my problem with further knowledge of the procedure.

Thanks and Regards
Rana Pratap Mukherjee
S/o- Adhir Mukherjee
Date of birth- 27/02/1980
Complaint comments  Read comments Complaint category Mobile Handsets

Airtel — Payment no updated 20-Nov.

 Jackson Shah on Dec 8, 2016
Dear sir/madam
I paid my Oct month bill of Rs.163 on 20 Nov and I got confirmation msg of bill payment.But my payment not reflected in bill history.
So, i complain airtel customer care.He told me you not paid Rs.163 on 20-Nov. Whereas i send him payment related all document.
I call him so many releated my complain or Mail him too, Them not give me Answer.

Kindly find the attached file of screenshot of msg....
Complaint comments  Read comments Complaint category Utility Services

Airtel — Cutting talk balance

 Hem Chandra Jha on Dec 8, 2016
Hi,
Three week ago I had given complain that mine mobile balanced cut without talk and than resolved. Now I filled 220 rupees talk time to my wife mobile no. 9631137815. The next day without talking they nil the account balance on 12/7/2016.

This is very dangerous practice. We had medical emergency in home and she is not able to call anywhere although she had balance. Only due to airtel fraud we have to suffer immensely.
I wanted to know what is the solution for these kinds of fraud everyday we have to deal with. Than wasting time and our money and resources. Seriously...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — Mobile Number status

 Mdsherif on Dec 8, 2016
Dear Sir/Madam,
I have using my airtel number in UAE for couple of month. Now I tried to check balance. It's showing " You are Temporary locked". Can you pls explain my mobile number current status. So, kindly activate my number else pls provide a solution for that. I have recharged two day before.

Mobile Number: 91 90035 00024
Alternate Contact No: 971554737583...
Complaint comments  Read comments Complaint category Telecommunications

Airtel — Shifting of my company Landline Nos.

 akshaydhtc on Dec 8, 2016
We had put in a request to shift 6 landline corporate number on 2nd of December 2016 from New Friends Colony to Okhla Phase -1.
Landline Nos. (011-41629791-94, 96 & 011-40611723)
I got a mail on the same date that it will be done for sure within 5days (maximum by 7th December 2016). Since 4 December 2016 we are getting numerous calls from Airtel that he same will be done by maximum 4pm today and we are also following up with them day and night our Networking team is sitting idle waiting for some action. After n number of calls and followups today we got to know from the Okhla team...
Complaint comments  Read comments Complaint category Landline & Home Phone Provider

Airtel — Money not refund

 ranjeet.1514@gmail.com on Dec 8, 2016
Amount: 1499
Date: 8'Oct 2016
MOB NO. 9739873169
Incident: Recharge got unsuccessful.
complain No.: CONRC3102148916200 on 8 Oct'2016
Txn No: 161008336295
ICICI Complain No: SR438360057

I complained on 8 Oct to airtel customer care and got response that txn got unsuccessful and money will be refunded withing 10 days.
After 10 days they declined to return my money and told there is no txn on 8 Oct with us.
Please find below my complained:
------------------------------------------
Complained to : 121@airtel.com
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — AirTel cheating their broadband customers by stealing the data

 gpai on Dec 7, 2016
I have AirTel broadband from past 10 years and I have never see this problem where in which the data consumption automatically reduces even when I am not at all using the broadband. I am seeing this strange behavior from last 5 months where in which when I check the data remaining on my broad band, using just a mobile phone as single client, within no time the data starts coming down. I first lodged a complaint with customer care at 121, but very sad to say that, the person from other end not able to provide any sort of help as why is this happening. I got suspicious about this and for next billing...
Complaint comments  Read comments Complaint category Broadband

Airtel — About my airtel mobile no

 aman9903 on Dec 7, 2016
I had done recharge of rupees 298 for internet peck about 3 months ago but I didn't got the data and after that I complaint in custermer care for that concern and they told me to wait for 72 hours but again I didn't got any response till 10 days and again I call them to refund back my money but they again give me complaint id C3GSP31024224935 AND I also, one of their senior executive abuse me and I have that recording also which I would like to present in the court and I think I should get my rights....
Complaint comments  Read comments Complaint category Mobile Handsets

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