Airtel Customer Care

Airtel Customer Care

Bharti Airtel Ltd

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Phone:Airtel Customer Care Toll Free Number: 1800-103-4444
Airtel Toll Free Number: 198
Airtel BlackBerry Service Number: 7070
+91 96 63 395551
Webpage: www.airtel.in
Airtel Money Transactions Code: *400# have a limit of Rs 5,000 per transaction.
Unsubscribe the Airtel VAS Services SMS Code: 155223.

Airtel Head Office Contact Details:
Address: Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II,
New Delhi – 110 070, India
Contact Number: +91 11 46666100, +91 11 42666500
Fax: +91 11 4166-6137

Airtel Postpaid Airtel Prepaid City

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Satisfactory Rating
1%
Complaints
20247
Resolved
120
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Airtel related photos (1182)

Airtel Complaints & Reviews

airtel - Poor Service Delivery from Airtel, An year old issue not solved.

User
 Reji Babu on Sep 1, 2015
I am holding Airtel mobile sim since 2004 and past one year I have an issue with the number and serveral complaints given and not received any solution so far. Everytime when I give complaint they will create the complaints their own and not the complaint what I am giving and later message will receive problem solved. ref.60901920 and 64449774. both ref.numbers they have created their own complaint reason, not what I have given. and there are few more complaints I have given directly to their airtel shops(Indira Nagar(Bangalore) too(even written complaints in their register), but no positive responses....
Complaint comments Read comments Complaint category Mobile Service Providers

airtel - Recharged with RC296, got 3000 A2A minutes instead of 3000 local mobile minutes

User
 archan kumar on Sep 1, 2015
I have recharged my airtel number with RC296 online but as per the data mentioned on Airtel website i have to get 3000 local mobile minutes but instead of this i got 3000 A2A minutes. the proof is as shown in image it clearly mentions customers will get 3000 local mobile minutes, and they have no where mentioned On-net or A2A (Airtel to Airtel). Does airtel faking recharge vouchers to customers? These are my complaint numbers. no response from airtel customer care afterwards. Telecaller given this number : 10830685955 Online complaint registration number : PR083000141...
Complaint comments Read comments Complaint category Mobile Service Providers

airtel - Data connectivity issue

User
 Nikhil Sk on Sep 1, 2015
A total and complete lack of Consistent data connectivity observed in my airtel sim. Frequent disconnecting of 3G data services in between the usage causing me to lose work and this behavior is observe in places with full range. I have registered multiple complaints, and not only has this issue been resolved but its gotten worse. Now I hardly ever get 3G data and also this inconsistent behavior is found in 2G connections as well. Also I am unable to get any data in places where I used to without much problerm. The service from the company regarding the same can only be said as poor to abolutely...
Complaint comments Read comments Complaint category Mobile Service Providers

airtel - Sim Not Activated for 2 weeks | Postpaid Corporate

User
 vivek454 on Sep 1, 2015
Raised a request for MNP on August 14 for a new postpaid corporate connection (8880527XXX Bangalore). Received wrong SIM card once and a sim with some technical issue later, then I had to rush to a store only to replace that sim with a new one for some additional charge. My old sim doesn't work and airtel doesn't seem to be responsible enough to port my number to their network. I am without a working connection from past week. Worst experience ever, even before becoming a customer....
Complaint comments Read comments Complaint category Telecommunications

airtel - Regarding to my balance deduction

User
 kevin k rajda on Sep 1, 2015
Hi my name is kevin I am visiting india and I have airtel calling, digtal and data service from october 2014 I am writing you because there are several deduction of my money so therefore I tracked why does my balance goes so low after recharge to my mobie services today on Tuesday September 1 I asked for my recharge to my account of rupees 34 for std calls that charge my account twice I kindly request to 121 for complain that please credit my account for rupee 34 since it has charge twice that were rude and told me that you not get credit for that amount its not the matter of 34 rupees its the matter...
Complaint comments Read comments Complaint category Airlines

airtel - Wrong mobile bill

User
 shafiq_bsr on Aug 31, 2015
Sir, I have ported my airtel postpaid number 9719131786 into BSNL about one month ago after full and final bill, but I am getting an alert message and call from Airtel that Rd. 2166.66 has to pay. I am shocked and surprise, So I visited Airtel store who told me it's showing outstanding amount of data use. I am again surprised because I had plan that is 1gb with 3g speed for a month and if I used this data this will be converted in 2g speed unlimited. So thus outstanding amount is wrong. I was good customer of Airtel paid all bills in time but this is not faire deal by Airtel. You are requested to...
Complaint comments Read comments Complaint category Telecommunications

airtel - Internet issue

User
 chetan Naik on Aug 31, 2015
Worst network inside ITPL Campus whitefield Bangalore. Could not able to hear voice and not connecting properly. Internet is very slow, 3G is not at all working. I have given 3 time complaint, Till now it has not solved. Please take this complaints seriously....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

airtel - Delay of shifting my number

User
 beingmohit on Aug 31, 2015
Sir,
mera ek boardband connection hai 0755-4222881 jo muje temperly shift karana hai jiski mien request bhi kar chuka hun 2 se 3 baar par fir bhi mere request pending mien aarahi hai so plz can u help me out...
mere baad jisne new connection ke liye apply kiya tha uska uska connection lagaya ja chuka hai par mera abhi tak nahi aisa kyo ho raha hai airtel mien purane connection ke liye koi service nahi hai muje buhut problem ho rahi hai internet na hone ki wajah se to iska koi solution nikalley please......
Complaint comments Read comments Complaint category Broadband

airtel - Prepaid Sim still not activated since last 18 days

User
 rsp1088 on Aug 31, 2015
Dear Sir/Madam, I have bought a new prepaid sim card +91 9871732396in Delhi NCR region but it is not activated yet. I complaint various times but no response from airtel has come. Please sir I am in need of this one sim card. Thanks and Regards, Ravi Shankar Prasad M. No. 9466560368...
Complaint comments Read comments Complaint category Mobile Service Providers

airtel - Talk time balance deduction

User
 Che Ranjith Dhasarathan on Aug 31, 2015
Am using airtel 2g pack.. valid til sep21 & stil having balance of 760mb... but as according to my mob settings i preferred 2g/3g/4g.. usually if network s available i may get 3g network.. but most of the times i get only 2g network... there wont be any deduction f balance in this aspect.. but yesterday night., while i did the say.., 62rs was deduced from my talktime balance.. airtel is just cheating us... nw a days airtel s not customer helping.. its annoying...
Complaint comments Read comments Complaint category Mobile Service Providers

airtel - 3G Data stolen by Airtel

User
 Anup Borkar on Aug 31, 2015
Dear Sir/Madam, I am regular 3G user since 1 year in Airtel. My number is:"7757-901050". I used to charge 3G prepaid pack before getting it expired every month. Last Thursday i.e. 27/Aug/2015, I have recharged it as it was my expiry day of current 3G plan. That time 400MB was remained in that plan & I need to carry forward it in next 3G plan. So, I have recharged 1GB-3G plan of Rs.247/-. But Airtel has provided me 2G instead of 3G.Complete Non-sense. Airtel is fraud company. Pathetic way to cheat public. As I am regular 3G user, I was facing issue with speed. So I have called Airtel-Call-Centre...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

airtel - Improper Data Entry though Correct Documents Submitted

User
 Prathamesh Karmalkar on Aug 31, 2015
Hi, I have taken a Airtel Broadband connection with all correct and clear necessary documents. But when I got a confirmation call and a copy of bill, I saw that my surname was incorrectly displayed. I tried to reach out the customer care but no proper response as usual. Then I wrote a mail to the customer care saying that the incorrect data has been entered. To my surprise, the response which I got was that I have to submit the documents again. This is a pure stupidity as the company have made negligent data entry and for that customer has to suffer. I immediately sent a reply on this but the...
Complaint comments Read comments Complaint category Broadband

airtel - Prepaid Top up to wrong number

User
 manikandan24 on Aug 31, 2015
Dear Sir I have entered wrong mobile number accidently. PAYTM Transaction Detail Order no: #1190500178 Mon Aug 31 2015 9600152717 Amount Rs 50 But actual number should be : 9600152717 Can you pls return the top up to the correct number 96001 52717...
Complaint comments Read comments Complaint category Mobile Service Providers

airtel - 3G - 4G Swap

User
 gouthamhere on Aug 31, 2015
I got a new 4g sim along with the handset i got from flipkart. I sent the msg from exisiting airtel no with the pin to 121 to swap with my existing 3g sim. My 3g sim got deactivated in mins but my 4g is not yet activated. Its been around 20 Hours. Can you please look into this. My airtel no: 8754622763 My alternate contact no: 8144083055...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

airtel - New Broadband Connection

User
 vbalacha on Aug 30, 2015
I am from Kovilambakkam Chennai... requested for a new broadband connection via online early this month, I was given a call immediately & confirmed availability, mentioned that executive team will reach out to collect document/ provide connection. I have made numerous call & emails to Airtel.. nothing happened so far. It looks like they aren't interested providing their product to any new customers...
Complaint comments Read comments [1] Complaint category Landline & Home Phone Provider

Bharti Airtel - Charged for port- in program, and delayed for 6 days to activate porting.

User
 Manu Shankara shetty on Aug 30, 2015
A distributor namely KIRAN, asked me to get port to airtel from tatadocomo, and i agreed to do that, then i gave my upc number to him with my documents. recently on 24/8/2015 i got a msg from 1901 ( your porting request is accepted and your porting time 2015-08-24 23:33:00:361) And tatadocomo sim was dead on 24/08/2015 midnight as they said, but THE SIM GIVEN BY KIRAN IS NOT ACTIVATED SHOWING NO SIGNAL. after that i called him so many times regarding the problem, i was tried to avoid me, i got no respone from him for 2 days, finally he said he will give me another sim and he said to collect...
Complaint comments Read comments [1] Complaint category Travel & Vacations

airtel - Swap SIM not activated

User
 vineetchaudhary02 on Aug 30, 2015
Dear Sir, My airtel prepaid no is 8755297298. I am from vineet chaudhary (u.p) My sim no is automatically not worked from last few days.When I was went to Airtel office at muzaffarnagar which Name: Airtel Global Televenture Address: 5/6, North civil line opp.zila Parishad, market, court road, muzaffarnagar -251001.the executive told me that u have to swap the SIM. Accordingly, , I have paid Rs.50 and swap the SIM, But till not it is not activated.Message is come on my cell when I restart my cell with that sim and check no is not my mobile no. I do not know the person in airtel office who is...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Bharti Airtel - Broadband connection by giving false information of plans. And net speeds

User
 Mohd Khateeb on Aug 30, 2015
Sir/Madam I met representative of airtel, Mr satyendra vishkarma on 19th august regarding broadband connection. I was offered various plans starting from 999. He also told that now plans of company has changed, connection speeds are provided irrespective of monthly rental depending upon distance from distribution point. Also I was told that 699 plan no longer available in your area (indiranagar lucknow). Upon declining for any connection He called back me next day offering 699 monthly rental, and when I inquired about the speed which will be provided? I was told that "you can have...
Complaint comments Read comments Complaint category Broadband

airtel - SIM not yet activated.

User
 pooh kri on Aug 30, 2015
I am Poornima. I got a call from Airtel on 06 August 2015. They promised a plan that was competitive. The plan was called 799 UNLIMITED. Where unlimited local, STD, National roaming and Data was promised. I was pretty convinced with the plan and asked Airtel to call back on 8 August 2015. I agreed to change my network from DoCoMo to Airtel. The caller instructed me to keep the documents ready and they will send a person to my residence to collect them and Activation charges of Rs.300. A person named Kishore collected the documents at the door step and he requested for mobile portability as well...
Complaint comments Read comments [1] Complaint category Telecommunications

airtel - Deduction of balance without prior information

User
 Ashuhnbgu on Aug 29, 2015
I'm a consumer of Airtel. They had deducted my money. While I already renewed my plan 800mb in Rs 200 / = after that on 27th August at noon they cut my balance and answered thau due to excess use of net use of utmost 75mb. So pls see the matter. Yours, Ashutosh Gupta 9410024655...
Complaint comments Read comments [2] Complaint category Telecommunications

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