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Airtel Customer Care

Bharti Airtel Ltd

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Phone:Airtel Customer Care Toll Free Number: 1800-103-4444
 Airtel Toll Free Number: 198
 Airtel BlackBerry Service Number: 7070
 +91 96 63 395551
Airtel Money Transactions Code: *400# have a limit of Rs 5,000 per transaction.
Unsubscribe the Airtel VAS Services SMS Code: 155223.

Airtel Head Office Contact Details:
Address: Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II,
New Delhi – 110 070, India
Contact Number: +91 11 46666100, +91 11 42666500
Fax: +91 11 4166-6137

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Airtel Complaints & Reviews

Airtel - Pending Portability

User
 Bisanjit on Nov 24, 2014
24/11/2014 Referring to the 22nd complaint for Mobile Number 9870266495 ( Please refer complaint of 22nd from Bisanjit). On 23 rd we received a call from the number 9871999470 subsequently it was connected to Neptune Enterprises Kalyan branch, spoke to the representative via conference call. Yesterday when the call was received was busy in a family function, hence words was not grasped but the bottom line was that by Monday 24th the clerical problem of log in would be completed and the service would be restored. Today was trying the sourced number even sent sms but of no vail. We were...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Take Care During Mobile Number Portability(MNP) With Airtel

User
 swaran16 on Nov 24, 2014
Hi All I just wanted to share my horrible experience with Airtel during Mobile Number portability Few months ago, I received phone calls from some executive, claiming themselves as Airtel asking me to switch to Airtel as they offer attractive benefits..After few conversations, somehow I did not feel so good and decided not to proceed inspite of receving multiple calls from that number. After that, last month, I decided to switch to Airtel and called up the customer care to know the details..Logged a ticket through their website as well..they said an executive would respond and so they did.. Almost...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Unnecessary charges and No Receipt

User
 Param Yadav on Nov 24, 2014
I was a loop customer and my mobile no was 9821074797. I stay in Thakur Village Kandivali so went to Thakur Village airtel gallery for porting.Over there they charged me 100/- INR without any receipt and its been a week but no network.Beside Vodafone charging no any porting charges for loop customers.I want my money back and cancel the portability of my number. I have already applied the porting to vodafone with no charges....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Handset Bundled Offer is not provided for 2nd month

User
 mailtosrini on Nov 24, 2014
Hi, I have bought Moto G (2nd gen) on 18th october with an offer for 1GB 3G data for 2 months. I have activated this offer by visiting airtel offer page in my mobile. I have used the service for one month(20th october to 19th nov). But they started charging before it exceeded the limit. I was not aware of this. As soon as i found that, i called up the customer care to lodge a complaint. Then raised a complaint and they said that we will activate the HBO(handset bunbled offer) by 12 pm. But it was not done so. they closed the request. Again in the evening i called up to ask for the reason. some...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Deduction of my Rs.10 & cutting of my phone without providing soln by ur customer care.

User
 vinaytripathi on Nov 24, 2014
Being a customer of Airtel if i have any problem then i will 1st contant ur customer service only, but looking at ur operators response i m fully dis-satisfied with ur Customer care service. I have mged for the activation of 2days 2G service from my mobile no- 9004841271 on 24/11/14 and then waited for almost 30mins for the activation mge, but since no mge was delivered i tried once again but after 1hr saw Rs.20 was deducted from my acc balance. I tried to took help from ur customer service, but ur customer repressentative named rashmi was't able to provide any soln and transferd the call to some...
Complaint comments Read comments Complaint category Unauthorized charges

Airtel - Two times amount deduction from my bank account

User
 sswain5 on Nov 23, 2014
Dear Sir/Madam, I had a recharge of Rs200 for my prepaid mobile no 8374285041 on Dt24/11/2014.First time it was unsuccessful and the next time I recharged again and the second time it was successful but money is deducted from my bankaccount twice (i.e. Rs 200 twice deducted even though only one successful transaction). Kindly credit my bank account for Rs 200 as soon as possible. Thanks & Regards, Smitirupa Mishra Mob. No:8374285041...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Billed despite mobile number being deactivated

User
 Pratap Venkatesan on Nov 23, 2014
Hi, I have raised a request for deactivating my mobile number (9840323622, Account No 1030833083) on August 6th 2014 via email to 121@in.airtel.com. I received an email confirming my deactivation (internet reference 57491835) from airtel the very same week. Now after all these months, I got two bills (one in Oct and one in Nov) for the above mentioned mobile number. When I emailed back asking what's going on, Airtel replies saying that deactivation for the mobile happened only in 7th Nov 2014. I just don't understand what's going on now. Now I am asked to pay. Regards, Pratap +61469871769 (currently...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - No action/response from Airtel

User
 Bharat G Suvarna on Nov 23, 2014
Airtel Dongle number:7738284308 Mr.Bharat G Suvarna I have been complaining repeatedly to Airtel about my internet connection not working at all during the day and works occasionally at night around 2.30am to 3am.The first time I complained I was told it has been escalated and issue will be resolved within a week, nothing happened I called back after a week I was told it was temporary congestion on the network and that my services should be working, upon my complaint once again that I still cannot browse the adviser insisted I go the Airtel gallery, I requested to know why? he said to rule out...
Complaint comments Read comments Complaint category Mobile Service Providers

Bharti Airtel - unauthorized chargedcharged and unable to contact customer care no.

User
 noorainsiddiqui on Nov 23, 2014
Im using airtel network for only internet. But this time i recharged by 100 rs. Full talktime. They deducted 35 rs few minute ago of recharge. Then im tried for lots of try for contact to customer care 121 and 198. But there are no idea about what should i do. Hope i will any support for my this action....
Complaint comments Read comments Complaint category Unauthorized charges

Airtel - Funds debited but recharge wasn't done

User
 yatharthnaithani on Nov 23, 2014
Hello, I tried recharging my no.9971527144 on 23rd evening for Rs 100 via SB Internet banking gateway.The balance got debited but the recharge didn't take place.Error shown was transaction declined by your bank.Please look into the matter and get the refund done at the earliest. Yatharth Naithani. Mob No. 9650794697 SBI A/C:20191950736...
Complaint comments Read comments Complaint category Online Shopping

Airtel - Kindly provide my call details

User
 Suresh kumar Dhana on Nov 23, 2014
Respected sir, Myself is amudha w/o ashok, locality Mmda colony City chennai district is an user for Airtel Prepaid. My No. is 9940616691. I want following my call log history for month of November to till date . which is very-very compulsory for me. sir if you will provide me the same i will be very thankful and oblige for you. So kindly send my call history in my e-mail as mention above or (sdsuri912@gmail.com) Outgoing and Incoming Call log History Required 10 november 2014 to 22 November 2014 once again i requested please provide me the above mention call logs history...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - airtel prepaid to postpaid

User
 Vikram Gc on Nov 23, 2014
Hi Team, My mobile number : 9008784425 - AIRTEL I just migrated to Postpaid from prepaid on 22nd Nov 2014 after several repeated phone calls from the executive (Touchpoint teleservices Pvt. Ltd, Rajajinagar Bangalore). My prepaid services was disconnected on 22nd Nov 2014 at 8:30p.m after the verification proces and when my new postpaid sim was inserted it dint show up any network. Called up the executive the very next day i.e. on 23rd Nov 2014 but the phone was not reachable, Even tried their helpline numbers only to hear the recorded message (THE NUMBER IS NOT REACHABLE). Mentioned...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Generation of bills for unused services for mob no 7259423222

User
 markramesh on Nov 23, 2014
Dear Customer relations officer, I am an Ex serviceman retired from the Indian Air Force after serving the nation for more than 20 years. This letter is being forwarded on behalf of my daughter, Aswathi Ramesh.This has reference to your bills generated against her mobile no 7259423222. She had opted for this connection in July'2014 end and had paid the bills in the months of Aug and Sept'14. Since she was not getting proper service / connectivity in the no, she reported the issue to the agency where from the connection was taken and requested them to cancel her connection. However the agency...
Complaint comments Read comments Complaint category Universities

Airtel - Lost Mobile

User
 Yogesh Bagaria on Nov 23, 2014
Dear Service Team, Hi, I'm Yogesh Bagaria From Hyderabad With Airtel Prepaid Number +919652824126. I Lost My Mobile Today In The Morning And Wanted You To Block It As Soon As Possible For Avoiding Unnecessary Use. I Request You To Contact Me On +919989937637 For Details....
Complaint comments Read comments Complaint category Mobile Handsets

Airtel - Stolen / Lost Mobile of Airtel connections .

User
 johnyfranc on Nov 23, 2014
I Have been a regular customer of AirTel for 8-Years. I have Two Air tel mobile connections and a Airtel Tv Connections in my house. Yesterday (on Saturday, November 22, 2014) my Micromax mobile with Airtel pre-paid connection mobile Number:9840667011 was lost or stolen from my Home. We all family members search the whole area in our house. We could not find it. So, I request you to block the number immediately and help us trace it. Today morning 10.30A.M. I went to Airtel mobile store in CHROMEPET(next to Vettri cinema theatre), Chennai. Due tosunday holiday Air tel shop is closed. Please...
Complaint comments Read comments Complaint category Mobile Handsets

Airtel - incoming calls not activate,in 19 days

User
 Pavan Bgk on Nov 23, 2014
sir iam pavan g deshpande in bagalkot (karnataka) already 5 times i have submit the my id proof but not use, & i have soo many calls to customer care but not responding and my airtel local officer useless action performance in airtel office. and 2 times issue the duplicate sim but not working. plez action sir & plez help sir....
Complaint comments Read comments [1] Complaint category Banks

Airtel - Did not return my advance amount

User
 Deepak Chamarthi on Nov 23, 2014
I am loyal customer to Airtel since 2007. I have booked Airtel Broadaband service in the month of July-2014. An airtel executive came and collected 1000/- as an advance for the installation. The connection was not made due to unavailability of line in this area. The money has not refunded yet. Made a compliant with Airtel No# 50007248, but no response. When I contacted Airtel Chennai CC to (044-444444121) they picked up the call didnt answer. I didn't expect this from Airtel. Shame on the service and followup....
Complaint comments Read comments Complaint category Broadband

Airtel - Fake SBI transaction by unknown

User
 ramana urachintala on Nov 23, 2014
have received a Phone Call from a Mobile vide No. 8527245117 at 12.23 pm yesterday 21-11-2014regarding SBI Credit Card Refund of Rs. 4, 949/- against invalid earlier payment of Rs. 4, 949/-. One OTP was received at that time in my mobile at 9963533324 But after some time I realize that the phone call was false due to a payment was made from my S.B.I. Credit Card in place of refund.The call has told his name is Mr. R.K. Srivastav. You are requested to please find out the person along with the aforesaid Telephone No. 8527245117 and Justice me.If any further information you have to required, you may...
Complaint comments Read comments Complaint category Credit Cards

Airtel - Authorized chanel patner DSA collect money

User
 Gamit2510 on Nov 22, 2014
DSA Nishkam sales Hno 16/21/03 Mangol pur kalan Behind pkt. no. 04 Sec rohini delhi 85 & HNV tele services pvt ltd. piller no 215 paschim vihar east IInd floor Delhi I am user Airtel prepaid I want to 5 connection Coorporate plan, & convert post paid these DSA 1300/- amount 5/11/2014 collect, Executive Ph Switch off Field officer My ph call Divert no response. Rturn my money this DSA and nearest my airtel branch open / convert my immediately numbers. 8802871638, 01149687900, 9560490089, 9910228338, 9999186832 these no I will talk but any one no. is not pick my phone . Every...
Complaint comments Read comments Complaint category Employees

Airtel - Portabality connection pending

User
 Bisanjit on Nov 22, 2014
Off late due to Loop Mobile closing down we shifted 3 Postpaid numbers to Airtel . But one number which was Prepaid we are facing problems. The number in consideration is 9870266495 in the name of Mrs. Krishna V. Goswamy my Mother in law. She is a senior citizen residing in Kalyan. As advised by your Company representative we have initially done the portability, then along with the number on 13th Nov submitted 1 Coloured Aadhar card copy, one photograph and Rs 30 was paid to Neptune Enterprises, Kalyan Gallery--- Address - Shop No 4, Om Krupa Building, Kalyan City, Shivaji Path, Zunjarrao Nagar,...
Complaint comments Read comments Complaint category Mobile Service Providers

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