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Airtel Customer Care

Bharti Airtel Ltd

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Phone:Airtel Customer Care Toll Free Number: 1800-103-4444
 Airtel Toll Free Number: 198
 Airtel BlackBerry Service Number: 7070
 +91 96 63 395551
Airtel Money Transactions Code: *400# have a limit of Rs 5,000 per transaction.
Unsubscribe the Airtel VAS Services SMS Code: 155223.

Airtel Head Office Contact Details:
Address: Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II,
New Delhi – 110 070, India
Contact Number: +91 11 46666100, +91 11 42666500
Fax: +91 11 4166-6137

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Airtel Complaints & Reviews

Airtel - UNWANTED PROMOTIONAL CALLS

User
 dadhiprady on Jul 3, 2015
Hi! Im a idea service user. Im getting unwanted calls from Airtel call centres, regarding their offers n etc. The frequency of the calls is just an hour or so, and in spite of telling them not to disturb, Im getting the calls repeatedly. So today I wanred the guy that I will complainant to the police dept about these unwanted headache. So the guy replied please go ahead? I was zapped and gave him back. but if its possible, pl look into this matter, which is spoiling company's reputation. The number I got a call from was :+917045458926 I dont know if it will help U, but Im sharing. Thanx rgds Pradeep...
Complaint comments Read comments Complaint category Products & Services

Airtel - Connection Closure - Very worst cheating by Airtel - Looking for Airtel response

User
 kamal_3 on Jul 3, 2015
Hi, My name is kamalXXXXXXXXX, My prepaid data card account No: 9940560262. I am in USA and my wife given letter, passport, email copy, etc document to airtel office. They have accepted my disconnection, now i am getting bill.my friend went to off but they r not responding. Now my wife is also is in USA and who will contact off. Really cheating....
Complaint comments Read comments Complaint category Internet Services

Airtel - NON RESPONSE OF ACTIVATION OF NUMBER

User
 vivekseeta on Jul 3, 2015
I took the airtel no. 8790328865 on 30 Jun 15 thats 04 days back from local retaile and i think a sim activation takes 24-48 hrs with a tech issue if is there but it is activated on the right time 01 jul 15 i verified my docs after 24 hrs by calling 59059, yet not activated tried again 121 told will take 04 hrs technical issues then also not activated again tried to activate then again told 06 hrs there is a limit of patience, took my alternated no. no response so today called again to 121 and my no. verifies other no. that is 9731018820 a bad face of airtel with the customer i am seeing first time...
Complaint comments Read comments Complaint category Telecommunications

Airtel - Postpaid to prepaid complaints regarding conversion not serviced

User
 Goutham Bharadhwaj on Jul 3, 2015
I requested for postpaid to prepaid conversion on 25th june 2015 at madurai airtel express center (Landmark Near Hotel Duke). I was told that the connection will be converted to prepaid in 48 hours But till the night of 29June 2015 my mobile was not converted to prepaid and even after calling several times to 121 irresponsible and acceptale answeres were given. Finally I visited Airtel express center at tiruppur (Landmark: Near Railway station). They told only on 29th june 2015 (Requested on 25th June 2015) it has been processed. I had scheduled to travel to mumbai on 30th june 2015 and i had...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel Dishtv - My recharge not done

User
 Sathi527 on Jul 3, 2015
Hi sir I am veerabadram I recharge 200rs on my airmen dish TV account no:3012779810 on 29th June in airtel showroom but the employees in showroom not respond my complaint and even not answer to me about recharge not done sir please take some action on the cheated persons they always play games with customers my transaction id:1006001621030 and my mobile no:8341607676...
Complaint comments Read comments Complaint category Telecommunications

Airtel - Customer Care in Kenya

User
 Karann Kalsey on Jul 3, 2015
Dear sir,

I am an airtel customer with a corporate account in kenya who has been encountering difficulty in purchasing data bundles and checking data balances through the mobile service whereby you dial *450# to use these services.


As you will find below, this is my fourth email to airtel customer service kenya regarding data bundles for my corporate account no. 1000001937. I have also called multiple times on the customer service ‘helpline’ to report this issue but absolutely no action has been taken. My below emails to benedict nawade have remained...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Services are not resumed for airtel customer id 3010373594

User
 sreekanth mudragiri on Jul 3, 2015
My airtel dth was disconnected due to relocating to Hyderabad. I have recharged my account and called customer care for more than 10 times to activate my account. I have also lodge complaint in airtel dth customer forum and raised issue with customer care, everytime thet say my account will be recharged in 48 hours. But my services are not resumed till now and the support I am getting from airtel dth is very pathetic and disappointing. I have also sent email to support team personally to look into my issue. They are very least bothered. I have 454 Rs in my airtel dth account. I don't want to resume...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Airtel - Wrong recharge done

User
 nlsh.nalawade on Jul 3, 2015
Dear concern, Mistakenly I have done online recharge of amount 150 on 9960400526 where I wanted to do the same on 9860400526. Requesting you to do convenient Transaction Date-03 Jul 2015 Transaction ID-444875 Mobile Number -9960400526 Recharge amount-150/-...
Complaint comments Read comments Complaint category Telecommunications

Airtel Broadband - Waiting for New Connection to Install Since 10 Days

User
 Lipun Singh on Jul 3, 2015
Hi, I have applied for a new connection from airtel for my address A2/253 Janakpuri, New Delhi. They have done the wiring thing only and other steps are pending till now. I got this message only: Fixedline account no: 7021202447 Installation order no. 37333493 Let me know how to fix this...
Complaint comments Read comments Complaint category Broadband

Airtel - Failed transaction

User
 kumar dhananjay raj on Jul 3, 2015
My number is 7042289627
Sorry to say that I am facing problem using this as I had two failed transaction of 99 rupees each and I am waiting for this to refund to my bank or cash back.. Nothing yet happen.
So sir plz refund my money.
Here are the transaction Id below
1. Recharge txn ID 701943121 of Rs 99.0
2. Recharge txn id 701943236 of Rs 99.0...
Complaint comments Read comments Complaint category Internet Services

Airtel - 4g to 3g conversion

User
 raufshake on Jul 3, 2015
I have the same issue. I ported from Docomo to Airtel. They provided me with a Airtel 4G sim which is not detected on my Phone. As per their ARC they cannot port back to 3g sim. why the hell did they send me a 4G sim when I never asked... And as of now I am out of service for past 6 days. Being a official number none of the clients are able to reach me on phone. The twitter handle just says we will get back to you... and no revert. Then I contacted the sales rep and asked him to provide a new sim card.. and he gave a 64k sim which was detected on my phone.. However Airtel was unable to provision...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - I am getting bills for the number deactivated by Airtel. Number was active for only 1 Week.

User
 Mahesh_Prasad on Jul 3, 2015
Hi, On 7th May 2015 Airtel provided Sim mobile no. 9686500868, account no. 1165041476. the number was active after 1 Week and then again deactivated on 25th of May for verification issue in-spite of following all the procedure for verification and submitting all required Documents. I had to run around and call Airtel Executive to do the verification again but he never responded back ( I have SMS Conversation for the same). When spoke with customer care I was informed that the number is disconnected as the documents were not submitted and there will not be any bills generated for the same. Now...
Complaint comments Read comments Complaint category Telecommunications

Airtel - Airtel DTH - Not satisfied fed up of following up

User
 Swati Consultant on Jul 3, 2015
i registered for airtel DTH Service in virar west on 25th may (date is imp as all messed they have done is the date) for some 1 year plan – offer for all channels for a package of rs 7000/- .i had to follow -up with the customer service for 6 hrs as the engineer informed before leaving that within one hour the service will be up ……but the service took 6hr i had to follow- up with the customer service and they kept my call tossing between the dealer and them …….the agent even said pls don’t call us call your dealer ….the engineer did not give any brief just installed and left he is...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Airtel - Deduction of 20 paise for NET uses (Mob: +91 9831597138)

User
 pritesh571982 on Jul 3, 2015
Kind Atten: Appellate HelpDesk - Airtel Re: Deduction of 20 paise for NET uses (Mob: +91 9831597138) Sir/Madam, Regretfully I would like to inform you that yesterday night I kept my mobile on my table before I went to bed at 11 p.m. I mostly got up late i.e. 8 a.m. daily and today also I got up at 8 a.m. and checked my mobile screen, as usual. I got that there was a flash message regarding deduction of 20 paise for NET uses when my mobile was idly kept on table. I immediately called to you FUNNY TYPE CUSTOMER CARE EXECUTIVE and asked about the deduction at 08:05 a.m. She was not...
Complaint comments Read comments Complaint category Telecommunications

Airtel - cell number still not active/working

User
 princesetia on Jul 3, 2015
Dear Sir, I want to informed you that "I took a new sim from your airtel jalandhar (punjab) team on 24/06/2015 who visited LPU..My new airtel number is 8968811991.The problem is, still it is not active/working.I tried a number of times to call your officials but I did not get any positive reponse.They are continously replying like "ajj chal jaye ga..kal chal jaye ga".Sir i request you to please contact and asked where is the problem.I here mentioned the number of one of your official from jalandhar airtel team -9815049167 My alternate contact number is -- 9417616236 Do needfull...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Indifference and Inaction - Their Billing and Services Departments does not seems to be communiate with each other.

User
 SRINIVASAN SURYANARAYAN on Jul 2, 2015
In the first week of May 2015, I enquired with the Airtel office in Marathalli, Bangalore about what action I need to do to put my landline (080 41306643) and broadband in safe Custody. I was advised to call Airtel on the day of my departure and request Airtel to do so. Accordingly, I telephoned Airtel on 14 May 2015 evening and requested to put my Landline and Broadband on Safe Custody. This was confirmed by the Airtel executive. I was told that I will be charged Rs 150 per month for three months for the 3 month period of Safe Custody, up to August 14, 2015. I have not used my Landline or Airtel...
Complaint comments Read comments Complaint category Broadband

Airtel - DEBITED MY CORE BAL WITHOUT REASON

User
 consuppforjeevan on Jul 2, 2015
i m a customer of Airtel since 2013 with mob no 9872823192.Already i have about 50rs in my bal.i have already recharged my airtel no with 23 a net pack then how can it debit my airtel bal .plz refund my balance to use the airtel services .about 3 days ago i m not query and debited for loan services.. with regards ... Jeevan...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Voucher

User
 akshay lonare on Jul 2, 2015
I have recharge 19 Rs 5 in 1 plans pack voucher. I am choose 4 no plans 100 MB 2G net pack. voucher card Send Sms Success full Activations. BUT Net pack is not Activated in my mobile no. I have Try Agen voucher no. Say SMS me Voucher is Already Used. Please Help me. My 2 Voucher is west. Same Problem...
Complaint comments Read comments [1] Complaint category Internet Services

Airtel - Airtel dish tv customer service problems

User
 Phani Pradeep Makireddi on Jul 2, 2015
Airtel so called number one service provider sucks with customer care and with their equipment. 1) Equipment: When taking the connection airtel charges huge amount as part of their initital process many of the customer thinks they are paying for equipment but not because when we disconnect they will recover the equipment. In that case Airtel smartly giving warranty for their products instead of customers equipment. My questions: 1) Why we have to pay for their eqipment service? 2) If we are not owning why we are paying for initial connection 3) Do we pay when the cable system is...
Complaint comments Read comments [1] Complaint category Satellite, Cable DTH TV

Airtel Digital TV - charging extra for services

User
 Ravi Gunawat on Jul 2, 2015
My name is R.L.MEENA on 3janaury 2015 i called customer care for disconnection of my one digital tv connection and they said that they deactivated my services and they took the setup box on next day. But they are still charging me for two connections. And when i come to know to i called customer care for 2-3 times but they did'nt took any action, just saying that your problem will be resolved in 2-3 days. But there is no action regarding my complaint. my complaints are 44647441, 44948441, 45009048. Kindly take some action against them and the unnecessary charge which is charged for should be refunded...
Complaint comments Read comments [1] Complaint category Satellite, Cable DTH TV

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