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Airtel Customer Care

Bharti Airtel Ltd

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Phone:Airtel Customer Care Toll Free Number: 1800-103-4444
 Airtel Toll Free Number: 198
 Airtel BlackBerry Service Number: 7070
 +91 96 63 395551
Airtel Money Transactions Code: *400# have a limit of Rs 5,000 per transaction.
Unsubscribe the Airtel VAS Services SMS Code: 155223.

Airtel Head Office Contact Details:
Address: Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II,
New Delhi – 110 070, India
Contact Number: +91 11 46666100, +91 11 42666500
Fax: +91 11 4166-6137

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Airtel Complaints & Reviews

Airtel - Money deducted but 3G is not activated

User
 AmitBanerjee on Oct 21, 2014
Kindly note that I have recharge my phone with Rs 251/- for 1GB 3G data for 28 days on 18th October 2014 but found my 3G data is not working although the money is deducted from my credit card. My mobile number is 9748238701 (kolkata circle) and corresponding transaction ID is 028742. I have inform to your executive several times but they are not able to resolve this issue. On 20th October 2014 at 12:54PM I have discussed with Mr. Rahul Maji your senior executive who assured me that this problem will resolved within 24 hours but nothing happen. On 21st October 2014 at 12:45 PM I have discussed with...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Regarding Network issues 3G instead 2G [Resolved]

User
 mahtoraj on Oct 21, 2014
Dear Sir/Madam This is for your kind information that I have changed my plan on 14 Oct -14 from Prepaid to Postpaid before Postpaid I used 3G speed when I was recharge 3G plan but since 14 Oct I'm getting 2G speed insted 3G. While, I have already complaint 4-5 times but my problem has not resolved. I'm very irritate about this. Please look into the matter. Regards Raj Kumar Mahto 9711466225...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - This time worst service provided and totally fed up with this

User
 Shivam_4868 on Oct 20, 2014
Myself Shivam son of Smt. Rekha Sharma. Residence in Ghaziabad. I have an issue/problem regarding my VAS (internet) in my connection/number - 9555355312 My balance was deducted because of my Auto deactivation pack was automatically renewed without any information Infect i got a message from your side a night before auto deactivation of pack that your VAS will automatically dectivate tomorrow Then today when I was checking my balance than i saw that my balance is deducted. And I call customer care number then they said directly that we can't help you And one person or an employee of you...
Complaint comments Read comments Complaint category Telecommunications

Airtel - Post paid to Prepaid issue on CUG plan - Chennai, Adyar

User
 balatg1982@gmail.com on Oct 20, 2014
HiI changed my postpaid plan of another number 9940465581 to prepaid on Aug23rd, 2014 @ Siverline Network Airtel Show room, Adyar, Chennai, Tamil Nadu. I infrom them that I am not getting bill details to my email-id, they told to fill the application form to update my email id (balatg1982@gmail.com). And after that I paid 460/- balance amt and they provide prepaid SIM card and said that it will activate in 3 days and the postpaid will deactivate in 3 days, this what they said to me and I never get my itemized bill details to my email id as well as my postal address.Few days later they call me again...
Complaint comments Read comments Complaint category Mobile Handsets

Airtel - REFUND OF DOUBLE CHARGES

User
 shaji s on Oct 20, 2014
I HAD ON 19/10/14 THRU EASY CHARGE CHARGED Rs 149 FOR INTERNET ACTIVATION. SINCE ACTIVATION MSG HAD NOT COME AND THAT NET CONNECTION WAS NOT THRU, I HAD LOGGED IN THRU YR TOLL FREE NUMBER. BUT AGAIN Rs 149 WAS DEBITED. ON CONTACTING YR CUSTOMER CARE, THEY INFORMED THAT CHARGES CANNOT BE REFUND. THIS IS CHEATING OF PUBLIC. DATA CHARGES FOR SAME PERIOD, SAME CAPACITY CANNOT BE COLLECTED TWICE. REQUEST TO REFUND ATTTITUTE OF CUSTOMER CARE IS HARSH...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - No Broadband/Fixedline Activation Even after they committed

User
 DeepakHasija on Oct 20, 2014
I have applied for a new Broadband Fixedline connection on Sep 30, 2014. I have been told that the tags are not available in my area so they cannot provide new me connection. But I got a call from Airtel on Oct 15, 2014 and I have been told that the tags are free now and I can take a new connection in the name of my firm. Same day Mr. Rahul (+91-7042426493) came to my office and collected all the documents with Rs. 1000/- as the installation charges. On the next day (Oct 16, 2014) I got a message from Airtel, "We have received your documents. Your installation request 28013115 is being processed...
Complaint comments Read comments [1] Complaint category Telecommunications

Airtel - Nano sim non availability

User
 vijaycgowda on Oct 20, 2014
the airtel relationship centre in Basaveshwaranagar denies the nano sim card. - 1st person says nano sim is not available - 2nd person says the number starting with 9845 nano sims are difficult to get - 3 rd person has been saying it is out of stock from past two weeks Eagerly waiting for the response I have been honest Airtel customer since 2003 and I am getting these kind of stupid response from your relationship people the customer support is becoming worst day by day for AIrtel. It is so frustrating to have a good smart phone and not able to use it since the Nano sim is not available. email:...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel Prepaid - SIM not activated from past 2 weeks

User
 Nitesh Ahirwar on Oct 20, 2014
i wanted to transfer my no from regular to micro sim bt 1st Airtel executives mistakenly given me H2 instead of H1 sim, later they replaced it with H1 micro sim and charged me Extra money, now they are saying that my No 9993944106 is deleted from system because of SIM No updated on H2 SIM, Again they gave me simple H1 sim and said no will activate on new sim (sim No 8991 93031 46624 85210 H1) now its been 7-8 days my sim is still not activated and always showing "SIM registration failed". In whole process my no is deactivated from past 18-20 days, really sad from airtel customer executives and there...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - WRONG BILL REGARDING

User
 mahie on Oct 20, 2014
Iam A satyanarayana reddy my mobile no is :9000605362, iam activated date: 12/09/2014 airtel to airtel @ 10/- paisa offer. it is activated but not apply this offer in my airtel bill . iam contact your customer care 121 but they do not attend the call. please take this matter seriously. other wise i will change the another service....
Complaint comments Read comments Complaint category Credit Cards

Airtel - Regarding 3G service

User
 Vivek 8527503150 on Oct 20, 2014
Sir, I complained in morning regarding 3G services and my complaint reference no is PR102000026. I regret say that without resolving any problem and without consulting me they simply sms me that your Problem has been resolved and given me reference no CMOUD21020267660. Problem is same i did not get 3G Speed while recharging 3G recharge....
Complaint comments Read comments Complaint category Internet Services

Airtel - 'Manage Services' inadequate

User
 Raghu139 on Oct 20, 2014
Airtel’s online customer care for mobile subscribers is going from bad to worse… Check out their newly ‘re-designed’ ‘My Airtel’ page. For months they had been expressing regret for the ‘inconvenience to our customers’ during their re-designing phase that took several months. And when finally the new page became a reality, it has turned out to be quite inadequate. For example, in the ‘Last 5 transactions’, in ‘Manage Services’ on their new My Airtel page, you can NO MORE view the last five numbers you called. This is atrocious. The purpose is defeated if you cannot...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Complane against mobile no-9910650195 (Mobile no activation)

User
 Avanendra on Oct 20, 2014
Dear Concern, I had applied the migrate connection from prepaid to postpaid Air-tel Carporate postpaid connection.(Mobile no-9910650195) i had submitted all the revalent document on 19-sep-2014 including connection charge of amount Rs.250 /-. Plan detail are as under which ever i had given:-corp-299 Plan.(1GB 2g data, 600 national calls, 100 local calls, 400 Sms lacal & national) I got a verification call on dated 30-sept 2014 regarding plan feature but as i refuse to take this plan as because whatever plan told by service center that is not matched with plan which he convinced...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Unlimited Night Internet Pack Problem

User
 princeram on Oct 19, 2014
I activated Airtel night Internet pack Rs. 8 for yesterday. According by the plan I should have able use unlimited Internet from 12 am to 6 am this morning. But I am able to use only 25 MB or something. After that data connection not connecting at all. Already it happens for me 2 times before, first I thought it was a network error, but when I asks some of my friends they also told me they are facing exact same problem.Even Customer care persons told me that there is a problem in this pack but not yet solved by the technical side persons yet (I think its happening around one month) and suggests...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Migration from Post paid connection to prepaid

User
 tahmeedr4 on Oct 19, 2014
I got reply from the nodal officer and Appellate Team : As I discussed over the phone yesterday with John Mathew he asked me to visit the Relationship showroom for activation of prepaid No : 9791076889 I went to Purushwakam branch which is Prince Towers Opp to Abirami mega mall I met Mr shalin who is the branch manager .. As Mr Mathew told me yesterday I have to carry 1 photo and Id proof and address proof for converting the same for prepaid connection but he refused to accept and clearly said that already post paid connection has been activated now we cant do anything ... Without...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - AIRTEL delaying intentionally and not refunding my money

User
 Sanjay941985 on Oct 19, 2014
Hi, I used AIRTEL broadband service for 4 and half years. My airtel landline number: 040 40160720. I raised a request to stop my broadband services on 7 Sep 2014. I have done my last payment on the same day. But, my first transaction got failed. After some time, i have done the second transaction and it's successful. Later on i found that money got deducted twice.Below are the transaction ids. My first transaction i.e. Transaction # 907379456 got failed but the amount got deducted. My second transaction i.e. Transaction # 907381017 is successful and amount got deducted again. As i stopped...
Complaint comments Read comments Complaint category Broadband

Airtel - Attitude of customer care

User
 remajith on Oct 19, 2014
I called customer care this morning to verify a number that had come in. After held up by first rung responder for about 10 minutes the call is transferred to a so called supervisor. This supervisor responses in a most audacious and non caring manner called himself Srikumar or Srinivasan... that too after asking him for his name. He sounded sleepy and quote " tell me what do u want" sort of response. The best part of this is he does not ask for the problem rather talks about how difficult is customer care job... Well i am not sure anyone who is responsible in airtel for all the acclaimed customer...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - have been a victim of fraud

User
 amansandc on Oct 18, 2014
MY MOBILE NO.- 9897248233 I CHECKED MY SPECIAL OFFER ON *121#, A SPECIAL OFFER OF RS. 67- 1GB 2G WITH A VALIDITY OF 28 DAYS ATTRACTED ME. TOO I RECEIVED A MESSAGE REGARDING IT BUT WHEN I RECHARGED MY AIRTEL MOBILE WITH A AMOUNT OF RS. 67, I WAS NOT GIVEN THE BENEFIT AS SPECIFIED EARLIER. EITHER COMPANY SHOULD REFUND MY MONEY OR SHOULD PROVIDE ME BENEFIT AS SPECIFIED EARLIER....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Missguided and airtel did not complete the commitment

User
 amar113118 on Oct 18, 2014
Today i did send a sms 154 to 369, and i got the plan for Internet which says 500mb 3g and 500 mb data of 2g for 30 days. then recharge my number with 154 and i god 399mb 3g and 350 mb 2g data for 21 days. if airtel have changed the plans they why they didnt update on their server. i talked with the senior customer care executive Mr. om sharma. who told me that the plan have been changed and airtel will not refund my rest data as per they said in the sms form 369. Mr. om sharma told me that u can use or u can leav the airtel, u can port out. this was the behavior of a senior executive. so i am...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Lot of frustration in converting existing prepaid to postpaid number

User
 Digesh Patel on Oct 18, 2014
Hi all, I am very much frustrated from Cheap Service provided by Airtel. I recommend not to go for Airtel Service. Instead go for Any other provider. I applied for airtel postpaid connection on airtel website then I started getting sms that "your number is converted to postpaid, please constant no: "Some number"". But my number was in prepaid only. Then I contacted that number and then a lady took my address for document collecting. I have given the document from 1 week and still my number is not converted into postpaid. I have called 1000 times to them but still no solution. My Number...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Number not activted and Executive not reacheable

User
 Burhank on Oct 18, 2014
My name is Bruhan and i need help with the activation of my airtel SIM # 998-000-8866 Airtel Executive Mr. Avi came to me and collected the documents for a new connection. It is being almost a week the SIM is not activated and he too is missing. His number is Switch off.His number is 890-590-9016 For first couple of days he was reachable but now he is no more reachable. Please help. My contact number is 9066260393...
Complaint comments Read comments Complaint category Mobile Service Providers

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