Airtel Customer Care

Airtel Customer Care

Bharti Airtel Ltd

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore District
India - 560078

Customer Care Phone Numbers and Contacts

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Airtel Head Office Contact Details:
Address: Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II,
New Delhi – 110 070, India
Contact Number: +91 11 46666100, +91 11 42666500
Fax: +91 11 4166-6137

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Satisfactory Rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Airtel Complaints & Reviews

Airtel — Postpaid billing fraud

 Vignesh Bharathi on Oct 4, 2015
SIR/MAM, In my Airtel postpaid connection (8903142029) I noted that there is an very huge increase in the bill value irrespective of my usage as mostly am confined with my mobile usage. So I started tracking my mobile data usage as most of the billing increase was on that. I even sent them the snapshots but there reply was its all processed automatic so no chance of mistake. So I paid all the bills even without using the services but for the last month when I checked my unbilled amount I noted a strange thing that my unbilled amount first increased and then the next day it got decreased from...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel — Internet and service

 Harsh Golecha on Oct 4, 2015
I have had a lot of problems with Airtel.. Sometimes it doesn''t work and sometimes the speed is too slow they promise about 2mbps but I get nearly 1.5mbps.. Recently I spoke to them and they were like there might be problem in the modern so they decided to change it and they were supposed to sent their executive and get it replaced but he yet didn''t come..I''m paying for service but I''m not getting it in return.. Landline number: 080 41288899 Reference number: 60071914 I would like you to look into the matter and get it done soon....
Complaint comments Read comments Complaint category Telecommunications

Airtel — Fraudulently charged for 16 mbps plan but given 8mbps plan since last one year

 mohitjaswani on Oct 4, 2015
Account no: 7013886928 Landline no: 08042229874 I have brought this connection last year, where i had asked for 16 mbps plan. According to the customer support that I talked to, airtel executive came to my house and installed the airtel broadband connection. At that time, I was promised that currently due to either hardware or server issue I can not be given 16 mbps line. I had settled for 8 mbps connection, as the airtel executive ( Mr. parthiban - area Bilekahalli/ JP nagar phase 3) promised me that within 2-3 months I'll get the 16mbps line. Its been more than a year now that i have...
Complaint comments Read comments Complaint category Broadband

Airtel — No functioning of network

 sgaoli on Oct 4, 2015
Dear Sir, I have taken Airtel 4G connection on 29 th August. It was found that there is no 4G coverage in our area. I have lodged a complaint with Airtel. They could not provide 4G with hotspot . Then they tell me to take OD/ ID unit. after which I was getiing network. It took around three weeks but they make me to pay for 4G for that period. Now again since last few days tthere is no internet access and after complaint I have been told that due to system proble it will take 4/5 days to resolve the problem. I have surredered my broad band due to airtel connection and now I am totally cut off from...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel — About 2G network

 harwirring on Oct 4, 2015
Hi sir, am gurjant singh wirring, vill -shahpura, v.p.o-nukerian, teh-fazilka, dist-fazilka, in my full village network emergency call only, our full village suffer much probblem aboutnetwork, even we can't call our relatives to use net on our mobile it's hopeless to use net in village, there are about 109 airtel no. in our village, we call 100's of time on helpline no. 189, but there is no response, so wa are too upset about about this problem, there are no ant other decision to port our all mobile no's in idea mobile no is 9815566268...
Complaint comments Read comments Complaint category Police

Airtel — Deactivating post paid mobile connection

 anjali maydeo on Oct 4, 2015
Dear Sir I have two Airtel postpaid mobile connections. I waned to cancel one. I was trying to deactivate the connection on line. But there is no easily accessible link for Deactivation. Finally when I want to Airtel shoppee/customer service center I was given an email id and was told to send a mail to this email id I verified this email id also by calling customer service no 121. I have sent mail to this email id on 22nd September 2014. The content of the mail is as follows ''This is to request you to close down and permanently disable my mobile no 9970164419....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel — Brodband Plan activate but again charges

 shwetank_1988 on Oct 3, 2015
Hello, I face problem, I call 121 and dial no according caller voice, and activate 49 pack unlimited local calls, after call ending thanks messge. after 3 octi socked my bill 1300 Rs. call charges 570 . i asked customer support then say sir, caller through activate plan not possible. you call customer support. I ask Airtel when thsi service not apply then why provide I need answer....
Complaint comments Read comments Complaint category Telecommunications

Airtel — Data pack easy recharge of airtel

 prabin98 on Oct 3, 2015
If I will recharge rs. 251 then I will get 1 GB 3g data. But I recharged with rs. 265/- and I got only the same 1 GB 3g data in place of 2GB 3g data. My complain is that if its not in offer 4 me then it will be invalid for me. How I will pay different amount for 1 GB 3 g data. Resolve the issue immediately otherwise I will go for consumer complain....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel — Main Balance deduction for funny reasons

 SayyadBaji Shaik on Oct 3, 2015
My self shaik. Sayyad baji, my mobile number 9566116378. I' m using Airtel from 4 years recently I ported from Chennai circle airtel to Andhra Pradesh Airtel circle. I did recharge for 200 rupees full talk time and my Airtel shown me that I have 50MB 2G data and I used only 2G data. There is no intimation to me they deduducted my balance from 163 rupees to 33 rupees. And I call to customer care @9:10PM I didn't get any solution and that to he is speaking against me. I need resolution as soon as possible. Thank you....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel — Broadband not working with no response

 ushamk on Oct 3, 2015
Landline no - 08040911134 Complaint no - 60102108 Problem - broad band connection not working since 26th september 2015. Complaint registered on 29th september 2015. Each time the helpline is called automatic voice says problem will be resolved by 30th september. this message is heard today also -3rd october 2015. Who is answerable to this inefficency, callousness and inconvenience to us? The ridiculousness of their reply cannot be matched. It is disgusting the way customers are cheated....
Complaint comments Read comments Complaint category Landline & Home Phone Provider

Airtel — Regarding cheating and breach of trust by Airtel and Airtel DSA for mobile no. 9845325150

 vipinmenon211 on Oct 3, 2015
Dear Sir, I have been cheated to the core by Airtel who has taken me for a ride. Even after escalating to Nodal Officer and Appellate authority there is not action. This is absolutely tyranny on their part. The details of my complaint are in the body of my email attached below this cover letter. I urge my fellow consumers not to port to airtel as they take customers for a ride and have no humane consideration whatsoever for the consumer. Request you to please help resolve and take action Warm Regards Vipin Menon 9845325150 Subject: Re: Regarding cheating and breach of trust...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel — Airtel Postpaid- irresponsible agents and customer care

 Muralimohan Vs on Oct 3, 2015
Sir, I contacted the customer Care of airtel About 9 days before for changing my Aircel SIM to airtel. The same day itself executive from airtel called me, collect details and informed that the executive from Airtel attingal office will contact me soon. The same day eve attingal executive called me collect my details and informed me that he will personlay meet me the next day and asked me to bring my photo and Id proof. He collect my Id, two photographs, 500 rs and issued two 4g sims, one for me and other for my wife. He told me that portability needs more time for activation. And changed my mind...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel — Port no in airtel

 Sirohi on Oct 3, 2015
I did not get any help from side of airtel. 15 days ago i make a request to port my no idea to airtel. I receive harrashment all the time from team of airtel. These are two no that are responsible for this issue +91 88 28 434420 and +91 88 28 434402. Who will pay the amount that is by roaming. Who is responsible. They did not try to help me out. This issue is for mumbai location....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel — Zero network coverage

 Abhimanyu Manocha on Oct 3, 2015
You are claiming fastest 4G network. But at my home in gurgaon 0 network comes of airtel. I complained multiple times on customer support. But I gets reponse no site planned at this location. I am gonna file a complaint on your fastest 4g network claim. My num 9650065200...
Complaint comments Read comments Complaint category Telecommunications

Airtel — Poor Broadband Service

 Shahul ham on Oct 3, 2015
I am using airtel broadband for past four months. Suddenly my Broadband connection got disconnected on 30th Sep, 2015. My Landline no is 044-45060212. I used to pay my monthly bills at right time after i complained to customer service regarding line issue they told it will resolved within 24hrs...but till now 3rd Oct no one responded i am doing daily follow up but same answer from customer service stating will be resolved asap. Please suggest me guys what is next step shall i proceed. Poor customer service from Airtel....
Complaint comments Read comments Complaint category Landline & Home Phone Provider

Airtel — Postpaid to Prepaid migration pending since more than 1 month

 jaspalsinghh on Oct 3, 2015
I applied for postpaid to prepaid migration of my number. they gave me a new sim but that sim never got activated. they have even deactivated my postpaid number and customer care never responds properly. everytime they tell me that it will be actvated by tonight but that never happens. Post Paid number:- 8527588433...
Complaint comments Read comments Complaint category Telecommunications

Airtel — Unauthorized balance deducted from my account and unethical response from airtel customer care

 rajarajan on Oct 3, 2015
I recharged or rs 250 on oct1.on sep1, my balance got reduced to 78. I checked with airtel customer care.A person named Yuvaraj.He replied back since my internet balance got over, it got deducted. But actually i didnt get any intimation about the end of internet package, My question is, please people who do really have rational thinking go ahead read this, ' I asked him, if my balance is below rs 5, airtel voice support is there in airtel system[INtelligence system-Hope the name itsel indicates why it is named intellience system], to tel me continuosly to a day even it is 1 month, that...
Complaint comments Read comments Complaint category Telecommunications

Airtel — Prepaid recharge money lost

 Kailash12345 on Oct 3, 2015
On 23 September I recharged my airtel prepaid sim to an amount of Rs. 390. Yesterday morning the balance was around Rs. 450 (there was a little amount of money left in the phone before the recharge). But today when I checked, the balance is 0. I didn't use the internet through data charge and didn't possibly call so many people. Online recharge txn ID-125913...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel — Prepaid online topup payment receipt not issued

 vigneshkumarc on Oct 4, 2015
I had done an online topup for my airtel prepaid mobile for Rs 300. As in other networks like aircel and Tata docomo, I expected an online payment receipt popping up after the transaction was over. But on the contrary, no such receipt appeared, though the transaction was successful. As it is an official mobile, I requested for a payment receipt atleast to my email ID. But the response was that they have no provision for the same and cannot issue any receipt. Are they not legally bound to provide a receipt for any transaction?...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel — 4G Connection not working

 pankaj.saini86 on Oct 2, 2015
Hello Sir/Ma'am, I have Purchase a Airtel 4G Connection only after taking a demo in demo Airtel Executive shows me the Device Speed 35MB and then on Speed test I have change the location for server testing then its tested and result was 15MB and demo done on 4G signal. Now when I have paid the amount as well I am paying the months bills but I have found that Location area where Demo was given as the same location I am not getting the 4G Signal. When I have complained for the same they have shared the reference number and without doing and verify they have closed the complaint. Now again when...
Complaint comments Read comments [1] Complaint category Broadband

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