Airtel Customer Care

Airtel Customer Care

Bharti Airtel Ltd

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Phone:Airtel Customer Care Toll Free Number: 1800-103-4444
Airtel Toll Free Number: 198
Airtel BlackBerry Service Number: 7070
+91 96 63 395551
Webpage: www.airtel.in
Airtel Money Transactions Code: *400# have a limit of Rs 5,000 per transaction.
Unsubscribe the Airtel VAS Services SMS Code: 155223.

Airtel Head Office Contact Details:
Address: Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II,
New Delhi – 110 070, India
Contact Number: +91 11 46666100, +91 11 42666500
Fax: +91 11 4166-6137

Airtel Postpaid Airtel Prepaid City

View More Information...
Satisfactory Rating
1%
Complaints
20210
Resolved
119
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Airtel related photos (1180)

Airtel Complaints & Reviews

Airtel - Recharge and data service dissatisfaction

User
 varda66 on Aug 27, 2015
I am not satisfied with airtel services... customer care too sucks... i got my recharge done at 8:40 and in a fraction of second it turned out to be zero...and in another few seconds my balance went nil along with the net pack... i tried calling customer care bt there was no response finally when my call was answered they put my call on hold... i want u to take strict action against it as being a student we get limited money for these things and then it turns out like this... highly dissatisfied, ......
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Airtel sim connection close

User
 bhagam1207@gmail.com on Aug 27, 2015
Hi, mobile number: 9686688818 I am not using above mobile number from past 4 months and i was already request to close the connection, but still i am getting mail from from your services, and one more thing i am not pay single rupee also because of I am not used that number...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Unnecessary and continuous advertisement on web page

User
 naren@10290 on Aug 27, 2015
I am using airtel 4G dongle from last days when i brows my web page unnecessary and continuously only advertise are coming on my web page so that i am not able to read anything on my web page and it is creating peoblem to me on operating net....
Complaint comments Read comments Complaint category Internet Services

Airtel - Call history

User
 Akash Zen on Aug 27, 2015
Hii sir i am yogeshbhai, I am need call history to June month.my airtel preped number is 9601402404 kindly sir I urgent need my call list.please please my email is akashzen68@gmail.com .i I very problem sir please kind me send my email I'd .I can't writing more than English .o mera life ka bat he sir.app hi muje help ka sakte..please sir...
Complaint comments Read comments Complaint category Other

Airtel - Unreliable 3G network coverage

User
 prithvim on Aug 27, 2015
Airtel boasts of providing the best coverage are and one of the fastest 3G data networks which is quite misleading. I live and operate in the Delhi-NCR area where one would expect no problems in the data network. Quite contrary to that, whenever I go out and move around in the malls and nearby areas, the data network is really unreliable and slow. It keeps getting disconnected frequently when moving from one area to another inside the city itself (All within the expanse of the city and not in the outskirts). From the past two days (August 26th, August 27th 2015) the problem has just worsened....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Making offers and lying

User
 abhinavbharadwajav on Aug 27, 2015
Please provide as much information as possible...on 23august2015 I activated an internet pack of rs.97 as a message from airtel for 1gb 2g internet valid for 28days.BUt after that I received only 200mb valid for only 10days.I called customer care and was told I'll get the rest in one hour but still today on 27august 2015 I didn't get that.And when I called customer care again and asked about my problem they didn't gave any responses and hung up my call..I know that's not a big issue but that was my budget for an entire month for internet. .plse help...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - On use airtel no. made free no.

User
 Manisha Rana29 on Aug 27, 2015
I had a karanataka sim which i was using in Punjab for last month. Airtel has made the no. a free no. and it is coming as invalid no., though I was using it daily and had balance of more than 100 Rs, net pack and roaming pack. Now, they have asked me to get a new sim but they are not sure if I'll get the same no. I need same no....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Promised Offer not given

User
 syamdev on Aug 27, 2015
Sir, I am CHEATED by Airtel. My AIRTEL Number: 7358575760 (It’s a New Connection; taken on this month) According to the IVR message, I've recharged Rs 11 to get rate cutter offer (35 paisa/ min for Local and STD for 30 days). I m being played this IVR message while dialling each and every calls I made. But I didn’t get the promised offer instead of that I got 35 paisa/ min STD for 7 days. While I contacted to the customer care the Associate and the Sr. Associate (Mr. Shiva) informed me that I am not eligible for the above said offer. I have registered a complaint regarding...
Complaint comments Read comments Complaint category Telecommunications

Airtel - Postpaid sim not activated

User
 Minto21 on Aug 27, 2015
Airtel! Here I go with my problem. I ported from vodafone(pre-paid) to airtel(post paid), thinking that you guys provide better service and offers. Right in the beginning you guys proved me wrong. My sim is not yet activated. I'm trying since 9 hours to activate the sim Train your staff on how to meet customer needs. Regards Troubled New Customer...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Activation of Mobile/ SIM

User
 PraveenKumar-R on Aug 27, 2015
Dear Sir, I applied for Airtel 4G MNP from Aircel to Airtel. The representative Mr. A. Sheikh (Phone 8122418224) visited my premises on 8.08.2015 and gave a sim bearing no. 8991400912990333004U. The representative left with the filled form, UPC Code, and a fees of Rs. 370 and promised that the MNP process would be completed in a week. The old connection with Aircel got terminated yesterday. However, i am unable to register to your network using the new SIM. I tried calling your customer care executive at 121 and he states that the SIM number entered in profile is different from the SIM...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Regarding deduction of my complete balance Rs 220 by airtel and rapidly ignoring the issue.

User
 kumud ranjan 007 on Aug 27, 2015
Hello, i had already complained my issue to airtel many times but it didnt take matter urgently with my balance deduction issue of rs 220. No any genuine airtel people contacted to me, insted of that some fake people in behalf of airtel is calling, and demanding the atm card details such as card no, validity, pin etc for refunding the amount after complaining many times, i am esclarting this matter to the higher authority and honorauble court. where i will proof this matter, so lastly if airtel can take this matter urgently and priority basis, the its ok, otherwise i am moving this issue...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Bad/No Network, Roaming rip off, Charge by minute vs seconds, Pathetic Customer care and Most importantly horrible responses.

User
 SRPra16 on Aug 27, 2015
I am a postpaid customer of Airtel and I have a family plan with three other numbers added to the plan. I have written the following mail to Airtel CEO and other contacts with no response at all. ----- Forwarded Message ----- From: me To: "appellate.andhra@in.airtel.com" Cc: "ceo.direct@airtel.in" ; "Gopal.Vittal@in.airtel.com" ; "sbm@bharti.com" Sent: Wednesday, August 26, 2015 3:00 PM Subject: Consistent issues with Postpaid services - Inaction from Airtel. Hi, This email is being sent with greatest of pain dealing with the unprofessional nature of Airtel Customer care executives...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel Relationship Center Velachery - Pathetic Service

User
 Praveen Loke on Aug 27, 2015
Hi,

For the past three weeks i am trying hard to convert my postpaid number to prepaid. I have submitted the proofs three weeks back in velachery ARC(Counter no.2). After that i got a call from airtel representative saying my signature is not matching. Last saturday (22 August) i have submitted the proofs (with correct signature) in ARC velachery (Counter no.2). They said it will be activated in 48 hours. But till now i did not get any response from the ARC as well as airtel customer care.

Let me know if this is not possible so that i can go with some other service...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Unauthorized Charges, Fraud

User
 Atish Srivastava on Aug 27, 2015
Unauthorized Charges has been incurred on my Airtel no 7503516045 in July month I was informed that, 1500 local/std/roaming mins, 600 local/national sms and 2gb data on 2 g network then after speed will reduce without charge. I have given 900rs as an security and same was informed to me during verification for 275rs monthly rental plan....
Complaint comments Read comments Complaint category Telecommunications

Airtel - 3200 rupees of bill for 375 MB of data

User
 Onkar Bhujbal on Aug 27, 2015
My name is Onkar Bhujbal and My airtel mobile number is 9552738233 I got suffered as Airtel charged me 3200 as a Internet bill whereas my mobile post paid plan is only of 299 rupees rental. They have disconnected my outgoing calls and internet. Recently I shifted from Idea to Airtel and last month also I paid 925 Rupees as a bill for 15 Days....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Prepaid - outgoing sms not working

User
 deepak.884 on Aug 27, 2015
Dear sir / madam, i am deepak. I am a airtel jaipur prepaid national mnp customer who comes from airtel delhi prepaid network. But there is a problem in airtel port - in number. Now my problem is, after sucessful port - in i am not able to send outgoing sms. There is no problem in incoming and outgoing calls. I visited many times in airtel store and have called 121 so many times but the problem still persists. It has been 2 months now.
Please urgently resolve my issue.

Deepak
9716641357...
Complaint comments Read comments [1] Complaint category Telecommunications

Airtel Service Provider - Sim not in service

User
 Vinod Narayan Pipesh on Aug 27, 2015
Sir /madam i have submitted my documents twice but still there is no incoming, outgoing and also not able to use data service.i have called service several times they always saya that my all service are shown active .recently i have sumbitted my documents a week ago i.e on 20/08/2015.so i request the concern to resolve the issue else i will switch to other service provider. i have many airtel connections in my family but as your service is so poor i am going to disconnect all number and switch to other service providers. my prepaid number in which i am facing problem is 7023874799. but for contact...
Complaint comments Read comments [1] Complaint category Telecommunications

Airtel - International Roaming pack

User
 Ishpreet Singh Saluja on Aug 27, 2015
Would like to broadcast my complaint against the airtel international roaming pack not working even in the designated list of countries mentioned by them. Thus even after paying a good amount of 997 to get 100 free mins of incoming I am being charged 90Rs/min for each incoming call for past 10 days. Even the complaint to higher offi is of no use!!...
Complaint comments Read comments [1] Complaint category Telecommunications

Airtel - Losses due to non activation

User
 Shanu Goel on Aug 26, 2015
My mobile number 9052347770 was ported on 12:30 am on 26th Aug by Vodafone. However airtel has not yet activated the number after a number of false promises. Thia number is connected to my accounts and resulted in a loss of Rs 2 lacs as I did not have OTP to transfer for a transaction. The team of Vijay and Swati lied about the activation time. Alternate contact number is 9052147770 as the other one is not activated...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Fraud

User
 anshulos on Aug 26, 2015
Hi, My name is Anshul Gupta. I was having an airtel connection with the number +919871721016. I got this number recharged with an internet pack of 1 GB 3G data for ₹149, which was in a special scheme on my number, on Friday i.e. 21 August 2015, and I was using it on that day. But the next day I had to leave for Haridwar and the SIM showed no service in Haridwar, so I called up the airtel customer care and they said that there is some problem with the SIM, so get the SIM exchanged with the nearest airtel store. And today I went to the store in Pitampura, Delhi, the guy there said that my number...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

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