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Airtel Customer Care

Bharti Airtel Ltd

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Phone:Airtel Customer Care Toll Free Number: 1800-103-4444
 Airtel Toll Free Number: 198
 Airtel BlackBerry Service Number: 7070
 +91 96 63 395551
Airtel Money Transactions Code: *400# have a limit of Rs 5,000 per transaction.
Unsubscribe the Airtel VAS Services SMS Code: 155223.

Airtel Head Office Contact Details:
Address: Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II,
New Delhi – 110 070, India
Contact Number: +91 11 46666100, +91 11 42666500
Fax: +91 11 4166-6137

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Airtel Complaints & Reviews

Airtel - Mobile - Non - disconnection of my mobile 9810211445 & Mental Harressment of my old parents

User
 USAB on Nov 25, 2014
I want to raise a complaint about Airtel not dis-connecting my mobile 9810211445 in spite of several calls made to them . I have moved out of India in July 2014 and have not been using the phone August 2014. I have made several call to Airtel to disconnect my phone however they still keep sending monthly bills to my house in which my parents are residing. My father has also told them that it needs and has to be disconnected however at times they/ touts call my old father (80+ years) and force him to keep paying the bill. This is a formal complaint against Airtel mobile to disconnect my...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Low broadband speed

User
 TRavikumar on Nov 25, 2014
I have recently changed my internet plan to 4mbps from 2 mbps speed. The speed seems to be low. When i checked with Broad band speed checker it is showing around 2 mbps only. Kindly resolve T.Ravikumar Ph. 080-41635297 Mobile: 9448834310...
Complaint comments Read comments Complaint category Broadband

Airtel - very costly internet plans. How to change to other network

User
 Apurva G on Nov 25, 2014
Dear Sir/Madam, I was a loop customer but i have done portability from loop to airtel. Now i again want to switch to other network after experincing 1 month airtel service . Net packs are way too costly. Eg if you are giving Rs 98 for 500MB but validity only 14 days. What if 500MB is enough for user for 30 days. Please let me know my portability number. I would like switch to another network because of high prices of net package. Or please make rs 98 2G 500MB validity for 30 days.(My number9664268195) If you cant do that please justify logic behind the same.(Why 14 days why not 30 days when...
Complaint comments Read comments Complaint category Nature & Environment

Airtel - Missed call by unknown caller

User
 T. Prabakar on Nov 25, 2014
Dear Sir, This to bring to your kind notice that I got missed call from the number + 91 984337856 on my AirTel prepaid number 9283700737 and when I asked the caller for his identity he did not answer me but and kept on asking my number which I did not give. Second time the caller called and when asked to identify who he was and for what he was calling, he used bad language and hung up. Third time the caller called, this time on my AirTel 9677228998 and asked if I was ‘Shankar’ for which I said that I am not and he cut the phone. Kindly take the necessary action and let me know the details. Thanking...
Complaint comments Read comments Complaint category Doctors

Airtel - I lost my balance

User
 Saurab Matta on Nov 25, 2014
Last night I recharge my phone at 11.20 pm with 10 rs Internet pack of 40mb data after that I have lost my all balance and then I took 10 rs loan from airtel also lost it at 11.50 . Pls kindly give my money back asap before I lost my faith in airtel . My mobile no 9999928349...
Complaint comments Read comments Complaint category Other

Bharti Airtel - Billing Dispute

User
 kapoor_krn on Nov 25, 2014
Total Fraud No responsibility at all Poor services after highly paid advertisements, If customer's bill is delayed for one day, charges are applicable Rs. 100 for late payment. But what about if company charges many hundreds in wrong billing... no refund, no interest, no penalty... shame It is about only one customer Just think if we talk about One Lakh customers from airtel's crores of Customers clients, the profit of the company goes to One crore (1000*10000000). 3G Services are borrowed from Idea in Punjab, but the Airtel charging 250/- per GB Docomo 184/- BSNL 155 Reliance...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Broadband Connection not installed

User
 shaki11 on Nov 25, 2014
Dear Sir It is requested that i have applied for a broadband connection in the name of Rajesh Rai at Plot no.14, Flat no.311, 312 some Kaushambi Ghaziabad some 25days back.One Mr.Gourav Sharma his mob no-9871004490 took away all the relevnt documents along with cheque for the installation of connection till date he is not picking up the calls.Kindly short out this matter at the earliest.Your reply is awaited other wise it lend to go for a legal action. Thanks Regards Rajesh Rai. 9560990439...
Complaint comments Read comments Complaint category Business & Finances

Airtel - Postpaid to Prepaid Convert

User
 christopher rajasekar on Nov 25, 2014
Dear sir, I have my number ( A.Christoper rajasekar, Mobil no : 7708143333 ) covert for Postpaid to prepaid, submit date on 11.11.2014 Mr.Balaji ( 9894015705 ) madurai simakkal branch. Still date now my number has been not changed in prepaid, alternator sim number (89919400002276493845H2). I am contact Mr.Balaji in daily basis he is say any today completed every day, but still my number not changed, today also i will call in the same person to day morning 11.50am he is not attend my call. kindly need your intervention & do the needful eod. contact mail id; dindigulestate@gmail.com contact...
Complaint comments Read comments Complaint category Neighbours

Airtel - Prepaid Balance Deduction Regarding

User
 Jerard on Nov 25, 2014
i am using a airtel prepaid number for data usage purpose only. on 24.11.14 in may balance rs.14/- has been deducted. i enquired about that in 121 and 198 and airtel express counter also. they are all told that is data usage amount. but the data and validity not exhausted when i was talking to 121 and 198 customer care professionals. and i shown the data balance and validity to the airtel express counter professional also. because of this experience i am vary unhappy with this activity....
Complaint comments Read comments Complaint category Internet Services

Airtel - Mobile internet package

User
 Rudish KS on Nov 25, 2014
I have easy recharged 2G internet package worth of Rs 199 to get 2gb of data after seeing 121 portal but after recharging I got only 1.25g data. I have contacted Airtel person but he was favour of what recharge done. I need justice now with 2gb Of data. Airtel misguiding it's customers....
Complaint comments Read comments Complaint category Internet Services

Airtel - Misbehave and deduction of amount in unethical way

User
 anman123 on Nov 24, 2014
Today morning(25.11.2014) when I called regarding excess amount deduction of my call first I was not attended by the customer care member her behaviour was rude when I got irritated with her then I asked for somebody else to help me resolve my problem however she transferred to on another girl Geeta called herself floor supervisor probably she was also least interested as she was going mute sometimes.Both of them claims that they sent update that my sim card validity is over 15 days back which I kept telling I haven't received, then after telling that if they won't help me then I will give their...
Complaint comments Read comments Complaint category Telecommunications

Airtel - Airtel is not closing my account and every time they are taking fresh request for closing my account

User
 Raghavendranath Garlapati on Nov 24, 2014
Hi, I am Raghavendranath Garlapati having an airtel sim card with 8897544422 number. On 22 Oct 2014, I travelled to US for a long term. On 25-OCt 2014, I raised a request to Airtel for closing/cancelling my account. They told me thru mail that it will take 11 days to cancel my account. I thought it would be closed by 5th Nov 2014. Till 5th nov 2014, I havent received any mail from airtel customer care. So I dropped a mail again to Airtel for knowing the status. But to my surprise, they told me that they contacted me and based on my suggestion they cancelled the request. I never told them...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Not changing the Data plan

User
 Neelam.Kumari on Nov 24, 2014
I got a new 4G connection (WiFi router) this Month-Service Provider was Charan : Contact number (9900031005) . I opted for a 40 GB (Rs 2k) in the application form. When the connection was activated, customer care team activated a 10GB basic plan. From past 1 week, I am trying to change the plan, and now customer care says they don't have a 40 GB plan and suggested me to take a 30 GB plan(Rs 1995). I called Customer care on 22nd Nov, spoke to Madan- they gave me a reference ID :162008369, saying plan would be activated in 48 hours. I called again on 23rd Nov, spoke to Gautum: he gave me a reference...
Complaint comments Read comments Complaint category Broadband

Airtel - SIM RECEIVED MORE THAN 8 DAYS BEFORE, STILL NOT ACTIVATED

User
 LOGUU on Nov 24, 2014
I got a new sim for lost sim, 8 days before for mobile no:9840579932, , i had given all the documents to receive new sim at Anna nagar airtel office (land mark :near police station) chennai, , i visited this airtel office 4times regarding this issue every time he who is handling this section said that it will be activated soon without checking in system, but it is not activated till now very wrost service, i am not expected this type of very wrost service from Airtel, , can you please check and take immediate action Regards, , , , S.Loganathan...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - lame duck internet service

User
 h talukdar on Nov 24, 2014
sir, the speed of internet service that we are getting from your esteemed tele service is a pity.i am writing this grievance from assam`s Bongaigaon town, the town which is divisional HQ of BSNL for 7 Districts and is considered as the centre of business and industries of lower Assam region. Your 2G network even does not hold two or three bars in the network display of the computer or in the mobile. there is no presence of 3G here. it takes about 5 minutes to load one page and an hour to download a 20 or 30 mb file. the network speed has gone bad to worse in the surrounding areas near the town.there...
Complaint comments Read comments Complaint category Broadband

Airtel - Frauds claiming as Employee of Airtel Consumer service

User
 sswain5 on Nov 24, 2014
Dear Sir/Madam, Today morning one fraudster called me from 9839584967 claiming from Airtel and asked me to give the refund fo r unsuccessful transactions but made fraud transaction using my card number.Now also another guy (telling his name as Rahul kumar) called me from 8521309552 and claiming from Airtel customer service and asking my card details and telling that my emp number as Rah35104210 and trying to reap off. Requesting the airtel team to take necessory action against them....
Complaint comments Read comments Complaint category Landline & Home Phone Provider

Airtel - Want to cancel my connection

User
 rash786 on Nov 24, 2014
Hi I am using an airtel pos tpaid connection since many years and now I have relocated to gurgoan and for that reason I want to cancel my connection. Unnecessary I am paying roaming charges. My mumbai postpaid number is # 9967116786. Please I am requesting you to cancel my connection coz here in gurgoan no body is helping....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Amount Debited but transaction unsuccessful

User
 sswain5 on Nov 24, 2014
Dear Sir/Madam, I Sarada Swain tried to recharge my airtel number 9980513184 for Rs 20 using my SBI netbanking.Transaction was unsuccessful but Rs 20 has been debited from my bank account.Kindly credit Rs 20 in my bank account as soon as possible.Thanks a lot. Regards, Sarada Swain Mob.No:8096401531...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

Airtel - Account debited multiple times

User
 sswain5 on Nov 24, 2014
Dear Sir/Madam, I had a recharge of Rs200 for my prepaid mobile no 8096401531 on Dt24/11/2014.First time it was unsuccessful and the next time I recharged again and the second time it was successful but money is deducted from my bankaccount twice (i.e. Rs 200 twice deducted even though only one successful transaction). Kindly credit my bank account for Rs 200 as soon as possible. Thanks & Regards, Sarada Swain Mob. No:8096401531...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - indifferent and rude attitude of official

User
 JKhanna on Nov 24, 2014
+91 9840086501/04442158527 I have an Airtel connection for many years now. Am disappointed and disgusted with the approach of your online Tech support esp Mr Krishna who questioned if I understand English!! Had called at 1900 hrs on Monday 24th Nov 2014 hoping for a solution to my problem about wifi constant disconnection and call dropping. To my dismay he was rude on the line and disconnected the line. If you can help do so else I will move higher authorities. Hope for an early response Jyotsna Khanna...
Complaint comments Read comments Complaint category Internet Services

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