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Airtel Customer Care

Bharti Airtel Ltd

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Phone:Airtel Customer Care Toll Free Number: 1800-103-4444
 Airtel Toll Free Number: 198
 Airtel BlackBerry Service Number: 7070
 +91 96 63 395551
Airtel Money Transactions Code: *400# have a limit of Rs 5,000 per transaction.
Unsubscribe the Airtel VAS Services SMS Code: 155223.

Airtel Head Office Contact Details:
Address: Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II,
New Delhi – 110 070, India
Contact Number: +91 11 46666100, +91 11 42666500
Fax: +91 11 4166-6137

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Airtel Complaints & Reviews

Airtel - not giving 2g speed

User
 azeem uddin on Mar 26, 2015
when i cheek the special offer on this no.9675585506 then I recharge with 76 rupees. the offer is in 76 repees u got 2g data with 1gb. but i got 1gb data but do not got a 2g speed . i also complaint in airtel costomer care and the technisian say that your complain is registerbut nothing do it. my contect no. 9557869004...
Complaint comments Read comments Complaint category Telecommunications

Airtel - Porting in No-Service Period 30 hours and counting

User
 jims0508 on Mar 26, 2015
I have requested to port my number from bsnl to airtel, (UPC: BA385717) due to week bsnl signal in my area. I got an SMS on alternate number that airtel SIM is activated and to dial 59059 for tele-verification and my previous SIM stopped working. The new SIM still says 'unregistered-SIM', so I cannot dial the number for tele-verification. I was told the no-service period will only be for 2 hours during midnight but I am disconnected for past 30 hours. My business transactions were delayed as OTP's are sent to this number which is now blocked on both providers. I have raised complaint OT032500074...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Reg: Balance detection

User
 Pradeep Pushparajan on Mar 26, 2015
On Mar 12 i got an SMS from airtel that if i recharge with Rs.95 will get Rs.95=1 GB and validity is 28 days. And also they have mentioned that the offer is valid till 6-Apr-2015. I recharge today dated 26-Mar-2015 with 95 rupees and only 200MB data has been added to my account. I made a call to customer care and they responded as that the offer is not available now so they have credited only 200MB data. If the offer is not available the recharge should not be accepted and why should they send the SMS that the offer is valid till 6-April-2015. For 95 rupees they have just credited 200MB with...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - 3G to 4G sim swap

User
 POLU MEDHA on Mar 25, 2015
I was delivered a 4G sim in order to swap it with my older 3G sim, after the 3 G sim conversion process started my 3g sim ot deactivated and 4G sim also is not working yet. They claimed the 4g sim would be activated within 1 hour, it has been 24 hours none of my sim is working. Basically they did not even activate my 4G sim and deactivated the older 3G one already. First they bug you to deliver the 4Gsim at your place, then they bug you to carry it with you so that they will tell you the process to swap the sim. Once you start with the process your 3G sim gets deactivated but you keep waiting for...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Incorrect Billing for International roaming

User
 Prashantcg on Mar 25, 2015
I have been charged Rs 4008.27 in the current bill for international roaming charges. This is not possible because I used a local SIM in Philippines, my company and hotel WiFi for most of the time. My travel was only for 8 days i.e. 1 to 8 Mar 2015. Part of the bill could be true but not all of it. I was asked to reach out the appellate without providing accurate and sufficient directions to do so. THIS IS A SERIOUS COMPLAINT....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - complaint about airtel agent ph no:9600333576

User
 priya1091 on Mar 25, 2015
i was using my prepaid num which is mentioned above, before a week i got cal from airtel that they told me about my plan so i got 1 more new sim in name of my mother s vijaya nirmala(9789555048), but they didnt give me details of the service tax amt and add on connection amount, once i got converted to postpaid i got cal frm airtel, and they said details about my number and payment.For clarifying those details i called 9600333576(who called me and made my number as a postpaid) to ask y they didnt tel about excees amount.but they r not attending my calls n continously cutting my call and when they...
Complaint comments Read comments Complaint category Employers

Airtel - unable to pay bill on line

User
 5048 on Mar 25, 2015
Dear sir, My 4g connection no is- 9779170826. iam unable to make on line my post paid bill due to acute slow speed of my 4g internet connection. 26, 03, 2015 is last date for payment of the bill. Iam senior citizen and can not go to airtel store for making the payment. How ironical is it that due to exterme slow speed of 4g connection, the customer is unable to operate My Account of airtel and make payment on line? Airtel should be reasonable/ fair enough to at least allow the customer to make payment on line through My Account. All other sites getting opened/ accessible except...
Complaint comments Read comments Complaint category Internet Services

Airtel - Airtel money not refunded.

User
 C.S.Mehta on Mar 25, 2015
Dear Sirs On 19th March I made payment of Rs.711/- through my airtel money account No. 9816441081 to shopclues company they replied that the payment has been failed/abandoned from the payment gateway and not received by them. The above amount stands deducted from my airtel money account and has not refunded as yet. Please resolve this problem at the earliest, please. Yours sincerely Chanan Singh Mehta, Ph. 9816441081 email- chananmehta@yahoo.co.in...
Complaint comments Read comments Complaint category Business & Finances

Airtel - airtel executive give life threatening warning

User
 sami9090 on Mar 25, 2015
Hi, I am a Airtel consumer, yesterday I was having some issue regarding balance depletion, , Today I called airtel Helpline 121 they said they are sending no.to technical team, , , I got call from backened team from jammu and Kashmir and hi argue, I also argue, and airtel officer said ####" tera ab mein kya haal karta hun tu dekh ""### At last he said, ### "" chal behnchod ""#### My id gnim12043@gmail.com...
Complaint comments Read comments Complaint category Telecommunications

Airtel - amount was deducted without prior intimation

User
 mmanee on Mar 25, 2015
well we all know that without net usage these smart phones are nothing. So network provides the data pack for 28 days for certain amount which i do recharge every month, but when the validity of the data pack expires there comes the problem we get deducted from the talk time balance amount like anything for eg, usage of 10 Kb for some rupees.. The main problem is that no prior intimation is been given on the expiry date of the data pack which leads to loss of the amount in the main balance. Certainly we can't be aware of every month expiry date with this, so its the responsibility of the network...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - NO.9952111718

User
 Karunagaran.b on Mar 25, 2015
I request your to cancel my post paid No.9952111718 two months ago as I have other sims. But your representative to change the number to pre paid instead of cancelling. But you neither cancle the number or change to prepaid . Instead of You have sent a bill for two months indicating as a defaulter. Hence I once again request you to cancel the above said number and send a bill after adjusting my security deposit of Rs.300 /- Thanking you, Yours faithfully, B.KARUNAGARAN, 1440/5, Yagappa Nagar, Madurai-20...
Complaint comments Read comments Complaint category Airlines

Airtel - Request for new No

User
 sagarpujari on Mar 25, 2015
Dear Sir / Mam This is Sagar Pujari Here I hav Requested for 7 similar no ending with digit 1 2 3 4etc And starting with 99700 if possible or atleast 99 but non of your outlet is cooperative ours is a CA Firm Please can u provide me the same will be grateful to u Thank u...
Complaint comments Read comments Complaint category Products & Services

Bharti Airtel - Mental Harrasment and misuse of the authority

User
 shaila abhay on Mar 24, 2015
I had made one recharge of rs. 1000 on 16th March through recharge it now, due to some issue with airtel network my money got deducted but there were no recharge took place. After calling your airtel customer care for numerous times, I got to know that my recharge did not happen and I shall get my amount back in my credit card within 7 working days. To follow up, I called yesterday; the person who received my phone was rude to the core and was unable to reply. I asked him to put me through someone who is either senior or any email id where I can share my issues. But the person just refused all...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - about sim

User
 nimardeepsingh on Mar 24, 2015
on saturday i take postpaid number from airtel office they said number will be start with in 2 day.. And the number is not satrt due to this lose of my study. Then they said on monday sim will start agin number is not start.. And present day they said at 10 pm number will start and again number is not start.. 5 day has gone my lot of time is waste and they give wrong information tO me. I getting frustrated.. Plz take some strict action soo they can giVe right information in future....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel Broadband Services - Amount paid for Broadband wifi dongle on 12 Mar'15. So far not connected.

User
 naveenhmp on Mar 24, 2015
From: H M P Naveen Kumar/lgpi To: Net@airtel.com, Nodalofficer.tn@in.airtel.com, appellate.tn@in.airtel.com, 121@in.airtel.com Cc: nodalofficer.andhra@in.airtel.com, corporate.communication@bharti.in, compliance.officer@bharti.in, naveenhmp@gmail.com, airtel.communications@in.airtel.com, ap@trai.gov.in, airtelpresence@in.airtel.com Date: 24/03/15 05:05 PM Subject: Regarding airtel mobile number: 8106039747- (HMP. Naveen Kumar, mobile 9949499616) Still awaiting for SIM CARD, So far I have not recd. *************************************************************************** From: H...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Airtel sim not getting activated

User
 abhisheksinha290392 on Mar 24, 2015
I bought airtel sim on 18th March 2015 from the person named veera(9840016638).Inspite of telling that i wont be at home after 9 the offical came for verification at 12 on the next day(19th march 2015) and went back without verification.The person who came for verification is not picking(9940185169) up the call for then onwards. The address verification has been completed on 21st of march, 2015.Still the number is not getting Activated.I made 3 complains before for the same and the response was the no will be activated on 24th march 2015 but when i made a complain today(24th march 2015) the representative...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Invalid deduction of main balance

User
 Ranjan1991 on Mar 24, 2015
I have been facing lot of issues from past 2 months due to invalid deductions of balance from main Account . When complained against the same customer care representative is taking the issue lightly!!Please look into it and help me for same...
Complaint comments Read comments Complaint category Telecommunications

Airtel - Micro Sim not Activated

User
 ssethi on Mar 23, 2015
I bought an Airtel Sim no. 8971712610 at Bangalore ( Cunningham street) on Friday 20th March. Firstly the verification call was given ONLY on Monday 23rd March After verification the sim was activated. I wanted it converted to Micro-Sim. I called 59059 and my details were verified. I was told not to call any number and after 15 minutes I was given a micro-sim which has not been activated till NOW. Hope you would be able to resolve the issue . I called 121 & was connected to Divya and she said it would take minimum of 24 hrs. to activate. THIS IS NOT ACCEPTABLE My alternate number...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Airtel sucks!

User
 Nakul Mahesh on Mar 23, 2015
Airtel sucks! Once I bought a recharge coupon and when I enterd the code it said "code invalid". I lost my 20rs. Another day, I bought an internet card of 120 MB for 25rs and activated it. But when I started using internet, the data balance just disappeared. That happened to me twice. Recently, I bought a internet card of the same price and activated it. I again bought an internet card and just clicked on two links and the data balance suddenly became 45 MB. This is real shit. Airtel really sucks!...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - MOBILE LOST WITH PREPAID SIM

User
 U SRINIVASA RAO on Mar 23, 2015
Dear sir, I have lost my mobile phone with prepaid sim 9972154891 It is in my name U. Srinivas Rao, # AG-03, Ittina Neela Apartments Near Gold Coin Club, Andapura Village Inside Huskur Gate Electronic City Post Bangalore 560100 Please I want to block the SIM and also help me out how to apply duplicate SIM regards U.srinivas rao My alternate AIRTEL POST PAID No. 9480054891 email id : udasrinivasarao@gmail.com...
Complaint comments Read comments Complaint category Mobile Service Providers

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