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Airtel Customer Care

Bharti Airtel Ltd

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Phone:Airtel Customer Care Toll Free Number: 1800-103-4444
 Airtel Toll Free Number: 198
 Airtel BlackBerry Service Number: 7070
 +91 96 63 395551
Airtel Money Transactions Code: *400# have a limit of Rs 5,000 per transaction.
Unsubscribe the Airtel VAS Services SMS Code: 155223.

Airtel Head Office Contact Details:
Address: Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II,
New Delhi – 110 070, India
Contact Number: +91 11 46666100, +91 11 42666500
Fax: +91 11 4166-6137

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Airtel Complaints & Reviews

Airtel - International roaming not working

User
 Rajesh C Jain on Jul 1, 2015
I am holder of mobile No. 09198958723 from Lucknow India. Before proceeding to USA I requested for international roaming for which my number was changed to post paid and international roaming was activated. I was shocked to note that at Dubai airport, there was no signal and in USA also there is no signal. Please look into the matter and credit the whole amount to my prepaid account as ig is of use for me....
Complaint comments Read comments Complaint category Travel & Vacations

Airtel - Whatsapp 43 rupee not activated

User
 bok on Jul 1, 2015
I recharged whatsapp pack in 43 rupees toady morning(on 01.07.15) at 6.53AM.Message received that recharged successfully. but when we using whatsapp then amount deducted from airtel main account.Whatsapp package 200MB not display in my mobile. I already contacted 2 times airtel customer care. But result is nil. Transaction ID is 953891, dated 01.07.15...
Complaint comments Read comments [1] Complaint category Internet Services

Airtel - RECHARGE OF NET PACK NOT ACTIVATED

User
 joesindhi on Jul 1, 2015
I have done a recharge of Rs. 186/- towards net pack on 29 Jun 2015 still my netpack is not activated. I tried to contact customer care but of no use no response from them. . I have been using this airtel from 2009 i always face these kind of problems how can you expect me to refer to service others. Kindly resolve the issue either recharge netpack for my prepaid no. 8105284732 or else refund the amount to my account FYI I tried to attach a copy of the transaction of recharge done through my account but could not able to attach....
Complaint comments Read comments Complaint category Other

Airtel - Number does not exists after porting to airtel

User
 rohitmathur1987 on Jul 1, 2015
Hi I have ported to airtel on 30-06-2015 and to my horror, people who are calling me most of the times get an error message as 'Number doesnt exists' or ''Please check the number dialled . Now after compaling to airtel also they have closed the request as completed . This issue was spoused to closed withing 20 hrs but more than 40 hrs and no resolution, Additionaly i am they are now saying no issues from their side, where as even from airtel numbers i am not getting calls I am stuck on this network now which i am apying etra for a better service and now paying for not getting incoming calls...
Complaint comments Read comments Complaint category Mobile Service Providers

AIRTEL DISH TV CUSTOMER NO.3013002968 - offer for recharge of Dish TV for Rs.1960/- for 1year but they not given one 1year

User
 sudhakarbhai T patil on Jul 1, 2015
I have received call from mobile no 9033015764 on dtd.29/06/2015 for offer of recharge Dish TV for Rs.1960/- for 1year. On their telecom comates I have recharged for Rs.1960/- on dt.29/06/2015 for 1year bur they have given upto 1/02/2016 instead up 28/06/2016. My customer No.3013002968. Kindly look in this matter and justify the same. SUDHAKARBHAI T PATIL MOBIL NO.9426887543 from SURAT...
Complaint comments Read comments [1] Complaint category TVs

Airtel - Airtel Internet charges

User
 agrawalgd2010 on Jul 1, 2015
Sir, I am a internet user since last 8 yrs from you & I am satisfied with the services. My landline no is 401027 (SHIVPURI, M.P.) My son Deepak Agrawal has also taken internet services with you.(404408) Problem to me is that I am getting bill of 726/-month while newly connected no. of my son is 664/-monthly. As I am a holder of your services since long hence my charges must be below the newly connected numbers. Hence I request you that pl. here my voice & reduce my charges as for new connections.Thanking you sir. Dr.GD Agrawal Shivpuri, M.P....
Complaint comments Read comments Complaint category Hospitals

Airtel - Cancellation of my request for disconnection of AIRTEL Broadband con no 12554423

User
 iVijayK on Jul 1, 2015
I Vijay Kumar Sharma R/O of 818/4 Kailash Vihar Near OSHO DHANKENDRA City Center Lashkar Gwalior (MP) 474011 requested for disconnection on 30/06/2015 your docket no 57188522 now I wish to continue the same please treat my request as cancelled under advise to me...
Complaint comments Read comments Complaint category Broadband

Airtel - Amount deducted from my account while recharging from Airtel APPS

User
 Tousif Raza khan on Jul 1, 2015
Details mentioned below about recharge which I have done on 01st June 2015 Mobile number: 9410404582 Txn Id: 943853 Rs: 249/- Today I recharged from Airtel Apps for internet pack i.e 249 3G to get 1.5Gb and amount has been deduct from my Account and its showing recharged failed and still i am not able to utilise the net services What is the use to download the Airtel Apps if we are facing such an issue Bad experience of Airtel Apps. It is better to recharge from PAYTM apps. So plz refund my amount i dont want to wait till 7 days as per your executive anurag have told me....
Complaint comments Read comments Complaint category Internet Services

Airtel - 3G/4G activation frequently again and again without concern

User
 Jd Rana on Jul 1, 2015
Dear team . Today i revived a msg " Update: Service change order no . 9854160 /10067404 for airtel mobile no 8527516444 has been submitted on 25-Jun-2015 13:30:33 . To check the status of your request anytime, SMS SERVICE 9854160 to 121 ." After calling 121 i got surprise that i got 3g plan activated on my both number (8527516444 8527216444 ) :) :) who was the man who activated the 3G/4G plans without my concern . i already warn you many times that i dont want any gprs or 3g /4g plan than why are you looting me with out my knowledge. Please be aware i m not going to pay any bill...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - REgarding cutting of balance &request @ get back my balance

User
 Pvk127 on Jul 1, 2015
1)I could not get talk time -seconds while recharging my my mobile no (Rs. 55= 10000 L+ S seconds 15 days) that is, I got only 3455 seconds...Recharge date 10/6/15 to 14/6/15 2)I could not get data of 2G while recharging my my mobile no (Rs.46= 500Mb -28 days) that is, I got only 180 Mb.. recharge date 17/6/15 3)I could not get data of 2G while recharging my my mobile no (Rs.46= 500Mb -28 days) that is, I got only 180 Mb.. recharge date 22/6/15 4) Customer care person did forward my call during call unexpectedly so that i cannot continue with the call due to low balance & they didnot call me...
Complaint comments Read comments Complaint category Hosting & Web Design

Airtel - Unable to refund after broadband connection feasibility not available in my location

User
 Nagaraj A.M on Jul 1, 2015
​I have applied broadband connection on 24/May/2015 through online. After next day airtel representative called and told that in my location there is no feasibility. my payment details are below:- Application Number: ONBANG​A01112717 Transaction Ref No: 52419237 Transaction date : 24/05/2015 payment amount: Rs 1000 paid from: Debit card As I have talked to your customer care It will be refunded within 20 days .It has been promised I will receiving cheque.Its almost 35 days I didnt receive any cheque. Pls find the attached document for your reference. Even I have contacted...
Complaint comments Read comments Complaint category Broadband

Airtel - Lost of scratch card PIN

User
 amit391 on Jul 1, 2015
I have purchased Airtel Recharge of Rs. 50/- while scratching it, i have lost some digits of its pin number, please send me its recharge pin or recharge my mobile number, i am sending you details of top-up card. Serial No:1742000202778073 Secret Pin:2******0910296 My Mobile No:9867499622...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - No intimation on bill amount and worst customer care service

User
 pradeeph86 on Jul 1, 2015
I am having a post paid data card 9972314239. I was getting only 100 Rs per month as I was not using it. And I was getting mails and sms regarding bill every month. Till April 13th as per the SMS received from Airtel my outstading amount was 224 + data usage of 300 MB exceeding the lower limit. ie. 224+Aprils 100+April 300MB = 500 Rs approx. And I removed the sim from my Tab to avoid extra charge. But unfortunately AIRTEL DID NOT SEND SMS /Email regarding the bill and I thought it wont be more than 500(outstanding). Now I have received call from Airtel and the bill is 1300 Rs. I came to know that...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Connection Activation issue

User
 rupam srivastava on Jul 1, 2015
I have applied for new Airtel postpaid connection on 16th June, submitted all the documents, and all verifications done successfully, but the SIM card registration is failed, and this issue is there form last 1 week, no from receives the call, and also disconnect the call. 3 times I have visited to the centre also, everytime, they said it will be done in 2 hours.But the issue is still there...
Complaint comments Read comments Complaint category Mobile Handsets

Airtel - Fraud payment made using my Credit card to Aritel BILL Payment. Request to stop and reverse out the same

User
 mycandy on Jun 30, 2015
Hi, From my Citi bank credit card ( last 4 digit 3153), a fraud payment of Rs.5, 040 has been made to Airtel Payment yesterday -30th June, 2015 @ 4.52 pm. 318392 is the transaction number provided to me by the Citi bank. Could you please reverse out the amount and credit it back to my credit card. Appreciate your help on the same. This seems to be an online transaction done using my card details. Contact number 8800095740...
Complaint comments Read comments Complaint category Credit Cards

Airtel - airtel dth shocking apathy

User
 sid7989 on Jun 30, 2015
This is to bring to your notice that the prices for my airtel dth 3009793522 have been increased twice in the last month. The first time it was increased, the excuse of taxes was given. Now their executives don't even feel the need to intimate and when asked, say that the reasons for increase are confidential. This is the most careless attitude i have ever seen. Thanking you Sincerely Siddhartha gupta 9873393509...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Airtel Telecom - Very poor service

User
 Amrutarsenal on Jun 30, 2015
I am Amrut Godbole i hv launched a complaint previously with airtel about very bad network strength at nasik area bt it hasn't been taken care of even after repetitive calls & complaints with airtel's customer care service, not a single executive or their seniors were able to solve the problem or give a satisfactory solution for the same. They told me that problem will be resolved within 48 hrs but it has passed more than 1 month & problems still remains the same i can say the intensity of network fluctuations are increased by several times since then. Now i am feeling sooooooooooooooo irritated...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Double deduction of net pack charges from main balance

User
 diamtans on Jun 30, 2015
I recharged my net pack from *567# and rs. 153 was deducted twice from my main balance. i called the customer care but they 'cannot see any transaction against my contact number since sept 2012'. I sent multiple emails, but no revert. this has happened third time in past 4 months. I have been using Airtel since 2006. If this is the customer service for old loyal customers, it proves that the company is degrading and customer service has gone for a toss. I want my refund back at the earliest. Forget about winning this customer, let us start with providing resolution first....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Deduction of amount unnecessarily. Requesting for refund

User
 Subash N Subi on Jun 30, 2015
My number +919633414550 (kerala) My mobile balance is 60 Rs. After made a call its 30 Rs. I did recharge of 30 Rs. But while checking balance it shows 0 Rs. So the balance of 30 and the recharge amount has been deducted unnecessarily. I need a refund for the same. Subash, +97430436962...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Fake recharge and Advertisement by Airtel for Rs 149

User
 Prabhatkrgupta88@gmail.com on Jun 30, 2015
I am prepaid(+91 9899545919) user of Airtel. I got a SMS from airtel for special recharges. So I selected 3G Recharge of Rs 149 for 500MB for 28 Days. But after recharge I got only 450MB and only for 14 Days. So I would like to request you to take action against airtel. Seriously for past 2 months airtel is doing very cheap kind of activities for taking money from customer. And their customer service also don't response....
Complaint comments Read comments Complaint category Mobile Service Providers

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