Airtel Customer Care

Airtel Customer Care

Bharti Airtel Ltd.

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Tollfree:
1800 103 4444
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290
157
Phone:
+91 96 6339 5551
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105
69
+91 11 4266 6500 (Head Office)
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69
46
+91 11 4666 6100 (Head Office)
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23
30
Webpages:
Work days:
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am
Location Finder

Airtel Money Transactions Code: *400# have a limit of Rs 5,000 per transaction.
Unsubscribe the Airtel VAS Services SMS Code: 155223.


Airtel Head Office
Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II, New Delhi – 110 070, India
Tel: +91 11 4666 6100, +91 11 4266 6500
Fax: +91 11 4166 6137

View More Information...
Satisfactory Rating
10%
Complaints
22188
Responses
7908
Resolved
183
So far so good - The company responded to our notifications and is working on resolving complaints.
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Airtel related photos (1364)

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Airtel Customer Care related pictures (1364)

Airtel Complaints & Reviews

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Airtel — Auto deduction of Rs.35, twicei.e Rs.70 for activation of fashion shows oomph service without my permission

 leo1978 on Feb 13, 2016
I got a message that Rs.35 has been deducted from my prepaid balance for fashion shows oomph service after 5 minutes i again got the same message and again Rs.35 has been deducted from my balance i.e Rs.70 has been deducted from my prepaid balance without my permission.I never activated these type of service, then how it auto debited from my balance. kindly stop this unethical practises and refund my Rs.70....
Complaint comments  Read comments Complaint category Telecommunications

Airtel — Call Drops, Network Fluctuations 4g to 2g, callers claim number switched off even if it is active.

 Mithun Bharadwaj on Feb 13, 2016
Call Drops, Network Fluctuations 4g to 2g, callers claim number switched off even if it is active. Fed up. Please take some action. Iam paying nearly INR 1500 every month for my cug numbers 8971447711 and 8971447700 collection timely every month....
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — Re : Postpaid sim cancellation

 surya444 on Feb 13, 2016
Sir,

I already cleared my bill up to 04.DEC.2015. I am continuous calling to the customer service of Air tel to stop my postpaid account but no response.

please stop the number 7022045024 immediately.

And don't send the mails continuously....
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — Less Validity for 3G Plan and Bad Behavior of Customer Care

 bunty_khusbas on Feb 13, 2016
I recharged my phone no. 9560165251 for a 3G pack which had a 5 days validity, however I got only 4 days because of which my 850 MB data and few bucks was vanished. I have already made a compliant with Airtel however they are not providing any solution to it. On top of it when today I received a call from Airtel customer care from Nishant Anand, he straight away said that he would not be able to resolve the issue and would not escalate it further as well. Despite the fact that I asked him not to close the complaint because no resolution was provided, he did not cared about this and closed the ticket.
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — Incoming,out going calls details call duration

 Prasanth kasturi on Feb 13, 2016
Dear madam/sir I am living in abroad. I what know my family incoming and out going call details and duration of the calls no.9701089539.please help me it is very urgent to me.
Thanks/regards....
Complaint comments  Read comments Complaint category Credit Cards

Airtel — Airtel DTH fake calls

 omi224 on Feb 13, 2016
I buy Airtel DTH connection via missed call service by airtel.. After 20 days Airtel Representative call me via airtel landline Number 020-49109300 and they said u got 1 month extra validity for using airtel services but when I contact airtel customer care for inquire that call from airtel or not the airtel executive said no call make from airtel and airtel representative not contacted you they said this Number is fake and fraud bcoz I have truecaller app it shows this Number belongs to Airtel office Pune MH but airtel customer care not accepted their own fault and issue. plz take action for this...
Complaint comments  Read comments Complaint category Satellite, Cable DTH TV

Airtel — Mobile Internet not connecting since date of connection

 Ratna Sudha Katarapu on Feb 13, 2016
I had ported from Vodafone to Airtel postpaid on 15.01.2016 with mobile internet pack, but still I can't access the mobile internet. Complained many times through Mail and customer care, but of no use. I can't attend my online transactions and suffering very much. The represents at Local Airtel store ( Srikakulam, A.P) are also not attending to my problem. My handset is in full working condition....
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — Charging me for paid bill

 Rajveer Singh Kharor on Feb 13, 2016
I have paid my last postpaid 4g bill and i speak with customer care regarding this. But they are not resolving my issue. Even i have shown them my last bill paid receipt in the mail. But they are not accepting this....
Complaint comments  Read comments Complaint category Internet Services

Airtel — Recharge Rs198 get 2gb data but given 1.5gb data

 prem chand rai on Feb 13, 2016
On 10 feb, Airtel 129 store advertising that recharge 198 get 2 gb but given 1.5gb, i also told customers care but not solve the problem by told that updating process...one more complaint that recharge Rs28 get 1p/sec for 56 days pack but given 10p/min for 4 days...
Complaint comments  Read comments Complaint category Telecommunications

Airtel — Illegally deducting money from my main talk time account

 sanjay pani on Feb 13, 2016
Recharge with Rs.52 for 1.2p/2sec on 8-1-16, then on 14th January & 18th January again Rs 52 has been charged form my account, after my request it stooped on 26th.thus a illegal deduction of Rs 104 from my account...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — Fraud statements given by Airtel - Didn't refund installation charges

 kmch2003 on Feb 13, 2016
Hi,

Before taking the connction the airtel broadband team promissed me that then can provide 16 mbps speed and the installation feel will be refunded as I am already using airtel postpaid connection.

But after I got connection, I really got surprised that I have got only 8 mbps speed. now they are saying there is no 16 mbps speed feasibility at my location.I have escalated to the top most level but still no luck.

And now I didn't get the refund as well.

REF NO. 26009611
REF NO. 63889240

Totally fraud. Avoid Airtel....
Complaint comments  Read comments Complaint category Broadband

Airtel — Airtel Advetisment before Dialtone

 Sandeep31 on Feb 13, 2016
I am a prepaid Airtel mobile service customer. I used the DND (Do not disturb) service to disable advertisement calls which were so disturbing.

But now the most annoying part is that Airtel is now making me listen to their advertisement (now get 90% discount on recharge...) before they proceed to connect the number I have dialed.

I would request TRAI to take necessary steps to ensure prompt telecom services. Its not about Airtel but any other service provider should immeidtely procced to connect to the dialed number and give standard tonal response as to wheather the...
Complaint comments  Read comments Complaint category Mobile Service Providers

Airtel — Call Drop repeatedly

 shreeadv75 on Feb 13, 2016
On 13/02/2016 between 9:45AM to 10:15 AM my call was dropped repeatedly for more than 5 times. Fed up with the call drop. Kindly resolve the same immediately, otherwise thinking of porting to other network....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Airtel — Paid bill not deducted.

 sanjoy21 on Feb 12, 2016
No.7086043803 number would request your kind authority to kindly intimate the detail bill for last two months i.e since december till today as on 12/02/16.Via this update number as mention above request you to terminate the connection from today.As no bill will be paid beyond this date on record.
thanks
No.7086043803...
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Airtel — Can't receive incoming calls from airtel users

 Nitsal on Feb 12, 2016
I have ported out from idea to airtel 4g network Mumbai . now I can't receive calls from airtel users since I got my airtel aim activated. Customer Care isn't aware abt the issue.
Other users can hear that the no. Doesn't exist in Kannada & English language. No response from airtel...
Complaint comments  Read comments [1]Complaint category Telecommunications

Airtel — Unfair balance deduction-1

 Meghna Guha on Feb 12, 2016
I was deducted with 100 rupees and then a couple of months later one of my relative also faced the same problem. Both the times i tried to lodge a complaint and the customer care centre gave me false reasons of net access. When i was already having data balance in my account with proper validity. Airtel is a proper FRAUD....
Complaint comments  Read comments [1]Complaint category Other

Airtel — Regarding network issue

 amit87 on Feb 12, 2016
This company network is very 2 poor in last 2-3 month. I have already told in area officer but no any action. I have facing problem in our business due to network issue....
Complaint comments  Read comments [1]Complaint category Mobile Service Providers

Airtel — Duplicate sim issue In airtel itself

 Kapil Bhardwaj Doctralis Major on Feb 12, 2016
Sir,  

       I have lost my sim card of the above number with cell phone for which I have given request to block it... but they did it as I requested no issues on it.. then next day that is today morning I went to ganapathy, coimbatore  airtel show room ..to get a new sim.. that guy was really lazy and was not responsible he charged me Rs.25 /- and gave me a new Sim card and said me that will be activated in max 4 hrs ...but still he has not processed my request because my sim is showing up INVALID SIM... I am customer from years of airtel I have nearly 15 connections ..but...
Complaint comments  Read comments [1]Complaint category Products & Services

Airtel — Unauthorized balance cut

 Susantaaa dutta on Feb 12, 2016
9932894129 mene 121pe call kiya tha aur ek pratinidhi k sath behes hui aur usne mera savi balance cut li, net pack, hellotune active krke mera pura balance cut diya 2times 45+45 net pack aur hellotune ke 150 r+45upees total 285 rupees cut liya, , mujhe balance recharge krneme dr lag raha hai pls sir main kya kru, , call krke gali vi de rehe hai mujhe us pratinidhi...
Complaint comments  Read comments [1]Complaint category Telecommunications

Airtel — Money grabbers

 Gowri Prasad Nair on Feb 12, 2016
Posting this for a piece of mind before I change my telephone operator and never ever opt for airtel ever again. Money deducted for 24mb(which the call centre person admit to) out of main balance when in fact I had about 30mb balance, called it reservation for a site. My main balance entirely drained out....
Complaint comments  Read comments [1]Complaint category Internet Services

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