Airtel Customer Care

Airtel Customer Care

Bharti Airtel Ltd

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore District
India - 560078

Customer Care Phone Numbers and Contacts


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Airtel Head Office
Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II, New Delhi – 110 070, India
Tel: +91 11 4666 6100, +91 11 4266 6500
Fax: +91 11 4166 6137

Airtel Postpaid / Airtel Prepaid

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Satisfactory Rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Airtel Customer Care related pictures (1231)

Airtel Complaints & Reviews

Airtel — My complaint was not resolved

 vcponraj on Oct 9, 2015
Respected sir/madam My complaint Ref no: CBDM021002323757 registered on 02-oct-2015. I have called the customer care Thrice for stopping my daily pack Rs 2. but they told to try *129*4# to stop it. but there is no option to stop the daily pack. next time i called to the customer care and told the problem they told to try *000# to stop the one day pack, even this did not work. once again i called to the customer care for stopping the daily pack, they told that they need 48 hours to solve this problem. now 168 hours has gone, but still the problem is not resolved. my money is detected daily. now...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel — Wrong deduction of balance for internet browsing

 kaushlendra135 on Oct 9, 2015
My mobile number is 9125381838 and rs 338 was deducted from main balance as a charge of internet browsing on 5th oct 2015 at 16:15 instead of balance deduction from netpack balance. From that day, customer care always telling the refund of balance within 24 hrs and even within 4 hrs, but all complaints were closed without any resolution. It's like begging your own money from company. Is there any solution or only port out?...
Complaint comments Read comments Complaint category Internet Services

Airtel — Complaint about not giving services which you have committed

 shindeanmol3 on Oct 9, 2015
Hi team, I am new Airtel customer of your MNP plan. My details are as follows : Name - Anmol Shinde Mobile NUmber - 9022295495 Plan - MY Plan 499 Changed to Airtel in July. I have raised this query many times to Airtel customer care. I cant wait now. Airtel have fined me late payment fee for bill of September. Query : At the time of MNP from Vodafone to Airtel following offers given to me as MNP customer : 1. 900 Local minutes 2. 1GB 3G data 3. 2G unlimited From above offers Airtel representative cheat me about 3G data. At the time of confirmation call they have told that...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel — Deactiveted mobile no just after amount recharge

 Lokesh_Chandrakar on Oct 9, 2015
Dear Sir/mam I have recharge amount 150/- on my mobile no 9729334120 on dated 30th Sep'15. I have received recharge message also on same mobile no. On 4th Oct we have received message "SIM card registration failed" then we have talked with customer care, on advise by him we have changed SIM from Airtel office Hisar. Now I Have received call from airtel regarding "Number can't be activated and asking to deposit new SIM". My complaint is "When number was not using from long time then it should deactivated when we insert SIM on 30th Sep (that time it was showing low balance amount 4Rs ) there is...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel — Data wrongly cut

 kRitesh6 on Oct 8, 2015
Sir I am use 3g data dt 09/10/2015 time 7.40am via mobile but data cut 270 mb this is totelly wrong debit in my data balance I want to lodge a complain in calling 198 customers care complain no but my complain not accepted and refused by sinior....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel — Harassment faced

 rohit rana1991 on Oct 8, 2015
Dear sir
i rohit rana using your airtel no.(9871283755) from last few years. But i faced soo many problems. Airtel company cut automatically my phone balance.I compalint for it soo many times but i didn't get sollution. I recharged my no. On 7/10/2015 amount of 250rs. But now in my phone have zero balance. Never i use internet and other value added services.I don't know why they apply unauthorized charges to me.
Sir i know that airtel is a big brand but i faced this problem soo many times.

Is this type of airtel give service to customers?

Complaint comments Read comments [1] Complaint category Unauthorized charges

Airtel — Data issues

 Sear on Oct 8, 2015
I am still not able to use my interet each time i called got an incorrect information no help given by the represntatives fake information and promises made each time i am extremely depressed this time with the services and the assistance provided. No help given till now csr's kept saying request in progress wait for next 4 hours i dunno wats going on....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel — Regarding delay in activation of ported SIM

 kushg88 on Oct 8, 2015
This is regarding verification and activation of my mobile number which I have ported from BSNL to Airtel . The SIM has already been ported to Airtel and is having signal but no outgoing and incoming call/message are allowed on the number. I discussed the issue with airtel customer support for which they suggested to 59059 for number verification, I as per their tried the same but in vain. I again contacted airtel customer care with the issue via mail / teletalks for which my alternate airtel contact number details were asked by them which I provided to them with no waste of time. On getting the...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel — Prepaid sim deactivated

 sajeevdude on Oct 8, 2015
Hi, I have been using Airtel prepaid number- 9940716302 for more than 8 years. I was travelling abroad last few months . Now the sim card is deactivated due to no outgoing calls . When i went to the store for clarification and reactivation, their attitude was only indifference . I believe TRAI does have guidelines on this and found few as below. There shall be no deactivation if the balance in prepaid consumer account is Rs.20/- or more. A consumer whose connection is deactivated shall be given a grace period of 15 days within which he can reactivate the same number;. Consumers shall...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel — Money deducted from debit card but no recharge

 Partha P on Oct 8, 2015
I was trying to recharge my Airtel phone number (8790382362) with Rs. 150 through debit card. Number falls in Telangana circle. However money got deducted from my account and recharge did not happen through. Please initiate refund for the amount so that I can recharge again. Regards, Partha Pratim...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel — 3g to 4G upgrade - Horrible Service by Airtel

 sanjithedward on Oct 8, 2015
I have been using Airtel 3G dongle for three years and i got a call from Airtel for an upgrade to 4G and they have promised me the same plan and tariff will be applicable to 4G. I have purchased Airtel 4G SIM and 4G device from Airtel Service centre. Since then 4G is not active on my number(8754439903). 1) Spoke to 121 and 4G technical department. No one knows why 4G is not getting activated. They blamed my device. I tried on different device and it did not work there and i used another 4G sim on the same device and it works which proves it is not device issue. 2) Spoke to Nodal team with no...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel — Fraud no. 9958310236. Call n take my ATM detail personally.

 yoge0301 on Oct 8, 2015
Dear mr.mere pass pepsico comapany naam se phon aaya or mujhse bola ki aap 6800rupees ka inam jeet gye h aap hme apne ATMcard no. & atm pin de do hm aapke account me 6800 Rs transfer kr rhe h . mujhe lgta h ye no.fraud h .plz sir take action.....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel — Company wrong recharge airtel

 Rikhil Jain on Oct 8, 2015
1.On daily basis i was getting the messages from airtel for an offer of 1GB + 1GB 3G data free for Rs 297 for 28 days. 2. Yesterday night i have received the same sms, so i have recharged with Rs 297 and didn't got any benefit instead i got the benefit of 2000 local A2A mins for 28days. 3. Today in the morning i called upto the customer care and they were of no help. Attached are the screenshot of messages. I feel I have been cheated.Pathetic service, i won't recommend anyone for airtel....
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Airtel — Broadband installation not done after payment of the installation fees

 rakhi.chhettri on Oct 8, 2015
I registered for Airtel broadband connection on 30th of September 2015, and as expected got a call from a representative Nagraj- 8123772208 on 1st of October, he came to my place and first thing he asked, madam payment??.. he took my documents required. After that day he has been ignoring my calls, i called customer care airtel and they too are least bothered i call them like 4 to 5 times a day. the only thing they say is "we will raise a complaint" its been over a week now but i haven't recieved any call from them for installation of internet connection. Now they finally are saying that the...
Complaint comments Read comments [1] Complaint category Internet Services

Airtel — 4G Services provisioning

 Wajahat Iqbal on Oct 8, 2015
Mr Mittal I am not happy at your Company 4G services launch in India.I am an NRI who is on business trip to Hyderabad (AP) and 5 days back purchased a new pack of 4G from the retail dealer in Hitech City (Madhapur).Later I come to know that the Service is not getting activated because your Sales Team has sold me a pack with a wrong SIM number and wrong Mobile Number.The case has been registered with the local Airtel Sales Team but no response since 3 days !! What is this going on .. I am a Telecom Engineer myself and amused at this pathetic service.You can reach me on at 8826136696 & Twitter @WajahatIqbal2.Simply...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Airtel — Airtel Broadbrand not working from day 2 of the installation & con tinues till 8days

 ravimayura431 on Oct 8, 2015
Hi, This complaint is regarding Airtel Broadbrand Account No: 7023322542 and Fixed land line number 080-49584514. Escalation No - 08041115201. Internet connection was setup in our home on 30th September night. It worked for that night and did not work from next day afternoon i.e. on 1st October. We called the customer care and the technician came and fixed it on that night. It again worked only for about 12 hours and did not work again from next day afternoon. We again raised a complaint on 2nd October. We have called customer care atleast 10 times and Airtel Sales person (Manju-9880082621)...
Complaint comments Read comments [2] Complaint category Broadband

Airtel — Reversal/settlement of amount paid against charged to a different number

 devendra kumar1979 on Oct 8, 2015
Sir, i want to inform u that on 07 Oct 15 1700 hrs (appx) i made a recharge of rupees 350/-to wrong subscriber 7317590484 in place of right subscriber number 7317590482 through a retailer. Immediately after the recharge i realizes the fault and same matter informed to call centre. They informed me to send a msg in specified format.i did the same and got this reply .Circle detail is not found in the system for wrong subscriber number 7317590484 or Right subscriber number 7317590482.Please contact to circle coordinator.Then immediately retailer talked with an executive for sorted out the matter.I...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel — Poor internet network

 5600 on Oct 7, 2015
I live in virar east ( phoolpada ) and have been facing problems with the 3G internet networks issues.I have take one of the expensive plan. But unfortunately Airtel is not bothered to resolve the issue even after numerous calls n complaints just giving lame excuses if network issues. How are they being given license for higher networks when their existing networks they r not able to service......
Complaint comments Read comments [1] Complaint category Telecommunications

Airtel — Applied for porting 2 weeks back.... Still not operational

 surendran s on Oct 7, 2015
I applied for porting on 21 Sept and till date my number is not active. My Complaint ref no. PR100600030 on Airtel site Dt:06/10/2015. The complaint not resolved but shows status closed. Been to the airtel showroom number of but no result. Yesterday again 07/10/2015 i was given new sim and was told will be activated in 4 hours... Airtel staff playing blame game and giving me different numbers to call and know that status....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel — Not everywhere..

 danumjaya on Oct 7, 2015
Hi team,

I am working here in TCS hyderebad, when i go to native i don't have signal in my village.I observed recently that we are getting signal in some points in my village. So my query is why can't we increase the signal strenth to availability in my village.

More Details Found on CINDL21001311351...

We can't achieve the digital india without having tower in villages and the caption of our airtel needs to be changed that still we don't have connectivity every where.

I am responsible that i can assure minimum 2000...
Complaint comments Read comments [1] Complaint category Telecommunications

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