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Airtel Customer Care

Bharti Airtel Ltd

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Phone:Airtel Customer Care Toll Free Number: 1800-103-4444
 Airtel Toll Free Number: 198
 Airtel BlackBerry Service Number: 7070
 +91 96 63 395551
Airtel Money Transactions Code: *400# have a limit of Rs 5,000 per transaction.
Unsubscribe the Airtel VAS Services SMS Code: 155223.

Airtel Head Office Contact Details:
Address: Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II,
New Delhi – 110 070, India
Contact Number: +91 11 46666100, +91 11 42666500
Fax: +91 11 4166-6137

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Airtel Complaints & Reviews

Airtel - Didnt receive net pack for Rs.1298 for mob no 9677106223

User
 Swathi Shyam on Jan 30, 2015
Dear Sir, I have recharged my mobile no 9677106223 with 3G net pack for 60 days which costs Rs, 1298. My transaction id is 130705862. The amount got debited from my bank also. But, till now i did not receive the recharge. Kindly, I request you to recharge my no with that net pack or either credit the amount to my account back asap. Thanks, Shyam Sundar. R...
Complaint comments Read comments Complaint category Broadband

Airtel - Poor network raising my bill every month

User
 Pranjal Paliwal on Jan 30, 2015
I have raised an issue with Airtel on 06-JAN-2015 ( Reference no. 59699394) regarding very limited or no network service in our company campus at "Fiserv India, DLF NOIDA TOWERS, Tower - C and D, A-44/45 Sector-62, NOIDA). This issue is experienced by many colleagues using AIRTEL service in both outgoing and incoming calls as well as 3G data. Due to this I have to make 4-5 calls whenever I try calling someone as the calls keep on disconnecting, similarly I have to call back when someone calls me as they can't hear me. This is not a hadset problem as it is experienced by most of my colleagues...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Non credit of data balance

User
 Zalen Gam on Jan 30, 2015
I recharged my Airtel no. 8132826865 with Rs. 198 for 2Gb data on 29.01.15. But even after everything is shown as completed and my money debited from my account, 2 GB is yet to be credited to my data account. Pls rectify it as soon as possible. Thanks Zalen...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - data card activation

User
 Lohar on Jan 29, 2015
I purchased a data card from shapeinn marketing before 1 week of post paid plans but the dident provided connection by saying that we dont provide the connection to chawl costumers n when i xonverted it to prepaid plan they promised me to stast it by evening an still its not done n even toll free customer care no. Is not getting connected which is 18001034444....
Complaint comments Read comments [1] Complaint category Other

Airtel - Incorrect Rate Plan Migration for 9880078800

User
 drharishrao on Jan 29, 2015
Dear Sir, I hold 2 Airtel Postpaid Corporate Connections bearing the numbers 9880068800 & 9880078800 under the SAME Corporate 299 Rate plan since over 6 years. Recently I opted for a migration to the new myPlan Corp 599 for both numbers. Surprisingly 9880068800 was migrated to myPlan Corp 599 plan with 22 Freebies while 9880078800 was migrated to the usual myPlan Family 599 plan with only 20 Freebies. When I contacted customer care through phone & e-mail, they never accept the mistake and keep on asking for re-submission of documents which is quite ridiculous. They totally...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Exorbitant amount ~800 deducted for data usage of 10 mins

User
 Avant Agarwal on Jan 29, 2015
I travelled from Delhi to SaoPaulo (Brazil) via AbuDhabi on 24th Jan 2015. I had a balance of ~1000+ in my airtel prepaid number 9897060001 at the time leaving India. During transit at AbuDhabi, i used data service for ~10mins (i only did some text message from Whatsapp and did no downloads/uploads) Later upon reaching SaoPaulo i checked my balance and found out that my remaining balance was ~200 only. I opened complaint on Airtel website #PR012900339 but instead of getting a proper resolution, i just got an sms saying that the request has been resolved to my satisfaction !! Kindly take this...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Deduction of amount for Internet after Activating Internet Plan

User
 caAmitaggarwal on Jan 29, 2015
I Had activated 3g plan on my mobile 9501049620 after calling at customer care. I received a message from airtel at 3.48 pm on 26.01.2015 that plan will be activated after 30 minutes. I started using internet on my mobile after 1 to 1.30 hr and even using the internet no message for deduction of my balance came to me. After using internet for 2 to 3 days i receive the message that balance in my mobile which is more than Rs 300 at the time of using internet was less than Re. 1. After contacting with customer care what i came to know that first we have to check whether we receive any mb or not...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Calling charges change without any information

User
 Avneesh Aditya on Jan 29, 2015
Dear sir, without any information airtel change my plan from 1 paisa per second to 2 paisa per second.while my sim is 6-7 year old and starting with this plan 1 paisa per second.now please rectify the matter, if you could not then tell me to port in idea connection with this number.
Your vip customer. .
Email address is avneeshsh.ad@gmail.com...
Complaint comments Read comments Complaint category Telecommunications

Airtel - Misguided by Airtel service specialist

User
 om4uall on Jan 29, 2015
On Jan 13th 2015, I had received a mail with attachment from Airtel service specialist that I will be getting 1gb free 3g data, But when the bill came, they refused my complaint saying that there was no such 1gb plan activated in your no. Can somebody help me lodging a complaint against airtel, when their service specialist are even misguiding and befooling customers....
Complaint comments Read comments Complaint category Internet Services

Airtel - Registration of dnd in the fully blocked category

User
 sailesh kumar gupta on Jan 29, 2015
I have been registered for DND in the fully blocked category vide reference no. 1495658763 on 23.12.2014 but SMS have not stopped as yet. So I had called Customer Care on no. of times & even visited Ranipur, Haridwar Centre four times but all in vain. I lodged complaint on 1.01.2015 vide SMS. Again on 14.01.2015 I lodged complaint vide reference no. 59836690.
These are CB Messages- appear on screen reading Rani Garden. These messages at 12:06 PM
300 SMS receive in no. per day. It’s a big nuisance which I am facing for the last more than one & half month. Today again...
Complaint comments Read comments Complaint category Mobile Handsets

Airtel - no proper verification delayed for 7 days now extending for 15 days again

User
 anusha.mannuru@gmail.com on Jan 29, 2015
i want to convert my prepaid number 8105509563 to postpaid and took a new new sim 9880986633 . Airtel is very bad at verification . people are very lazy to work that is to do verification . They will lie so much like your number is not reachable and they will cut the call if we do call means...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Non adjustment of excess bill amount paid in Dec. 2014

User
 pancha on Jan 29, 2015
I do have a fixed broad band land line no. 033-40678170 Account No. being 15723780. Now a days Bills are being mailed in my e-mail id panchanan_mal@yahoo.com. In the month of Nov. 2014, a bill of Rs. 824.72 was emailed to me and accordingly I have paid the amount vide Axis Bank Cheque no. 244800 which has duly been encashed by the company on 25.11.2014. In the month of Dec. 2014, company sent a bill of Rs. 1704.72 clubbing there with the bill amount for Nov. 2014 again as if it has not been paid by me . I thought that there may be some departmental communication gap at Airtel which would be adjusted...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

Airtel - Balance deduction and Bad customer service

User
 vigneshvinoth25 on Jan 28, 2015
I have activated 3G internet pack in my mobile number 9894932734. And while checking data balance, it shows still 110 MB balance is there and I had 29 rupees in my main balance. So I have started using internet and suddenly I got a flash message saying your 3G balance is 45 MB and Main balance is 0.03 Rs. Stilk 45 MB data is there but I dont know why the hell they have dudected the amount from main balance. The main issue is, when I call customer care, it is a worst ever response I have got from airtel. She told, there is no mistake from us. Then I asked her to connect to higher officials but...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - internet problem (3g ka recharge krwaya fir bhi 2g speed bhi nhi milti)

User
 mr. apache on Jan 28, 2015
my no. 9875265065 connection name-shah nawaj khan address-69, charniyo ka bas near old bus stand pali i recharged my no. with 255rupees for 3G internet pack and you can see in screenshot what i am getting even 2G speed not that is why i want to change my network into vodafone or reliance because this problem i am facing from last 1week sometimes it works fine with 3G high speed but mostly it doesn't work whenever i see E sign at the top of my screen which you can see in my screenshot so please solve my internet problem otherwise i will have to leave this airtel network as soon as...
Complaint comments Read comments Complaint category Mobile Service Providers

Bharti Airtel - Misuse of my number

User
 Mohit Shah on Jan 28, 2015
i am a airtel mobile customer..my self Mohit Shah and my Mobile number is 9867222215 today date of 28 Jan 2015 in morning i had received a message from TATA DOCOMO mobile service provider.. ( Hi! Your request for MNP registered successfully 15007094 ) we'll now problem is that i have never been registered any request for MNP service its means Airtel have been misuse my number and they will give my UPC Code to some other customer.. when i call in Airtel customer Care and TATA DOCOMO customer care they both are not ready to answer on this now i ma really worried about this if my number has been...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - To deactivate a SIM card which has been Lost

User
 S P Dutta on Jan 28, 2015
Dear Sir, I, Saundaryya Prasad Dutta had purchased an Airtel prepaid mobile connection number 9006946507 when I was posted in the state of Jharkhand. Address recorded as Topa Colliery., Ramgarh, Hazaribagh. Now that I have been transfered to Assam, I was no longer using the SIM. But on 27.01.2015, I discovered that the above SIM No: 89915231000015413358 is missing from my possession. I have lodged an FIR in this regard in Margherita Police Station of District Tinsukia Assam. I therefore request you to kindly deactivate the SIM at the earliest and communicate the same to my present Mobile number-09957262958...
Complaint comments Read comments Complaint category Other

Airtel - AIRTEL-Online recharge failure but amount deducted

User
 Siva_HSR on Jan 28, 2015
This is Sivabalan. I have made Airtel online prepaid Recharge of Rs 200/- for 9566342511. Recharge was not successful but amount is deducted from my HDFC bank account. So, Please Refund the amount. The details are given below. Mobile No: 9566342511 Amount: 200/- Ref No: 10463864391410-CitrusAirtel Date: 27 Jan 2015...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - they are demanding for money

User
 vinay nayak on Jan 28, 2015
i was using this 9880400006 number & it is in my name only reflecting & it is not working now & i wanted to take the same number but when i went to airtel office asking for the same number they are demanding for money please help me to take my mobile number back because i have given this number in bank & it is been updated in my addhar card also please do the needfull... Regards Vinay Kumar.N 9480014321 nayak.vinaykumar@gmail.com...
Complaint comments Read comments Complaint category Other

Airtel - Airtel number has been deleted

User
 Abhi2613 on Jan 28, 2015
Mobile no. 9996552000. I was using this number from last 5-6 years Firstly it was postpaid then I converted this in prepaid. Due to medical profession i shifted to dehradun and stopped using the number because of high roaming charges . I had recharged this number 2 months ago. Now i came to know that this number has been deleted from airtel. When I spoke to customer care and asked for help, their representive said that they cannot help and started giving example of medical profession in this matter. As it is a 000 number the company will sell this number at higher price later on. Kindly help...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - giving fraud scheme for recharge

User
 arjunita on Jan 28, 2015
Sir, As par detail mentioned in after call massage about Recharge with 39, I would get away 10 paisa / minute for 30days... I got benifit for only 10 days I decided for port, as a result they call back and give me a scheme of recharge with 146 and free a2a free call for 28 days And I got only 500 a2a minutes Such a cheater......
Complaint comments Read comments Complaint category Telecommunications

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