Airtel Customer Care

Airtel Customer Care

Bharti Airtel Ltd

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Phone:Airtel Customer Care Toll Free Number: 1800-103-4444
Airtel Toll Free Number: 198
Airtel BlackBerry Service Number: 7070
+91 96 63 395551
Webpage: www.airtel.in
Airtel Money Transactions Code: *400# have a limit of Rs 5,000 per transaction.
Unsubscribe the Airtel VAS Services SMS Code: 155223.

Airtel Head Office Contact Details:
Address: Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II,
New Delhi – 110 070, India
Contact Number: +91 11 46666100, +91 11 42666500
Fax: +91 11 4166-6137

Airtel Postpaid Airtel Prepaid City

View More Information...
Satisfactory Rating
1%
Complaints
20271
Resolved
120
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Airtel Complaints & Reviews

Airtel - Wrong Number Recharge

User
 Bhavesh Kushwah on Sep 3, 2015
Sir, I have done wrong recharge on 03/09/2015 on online The following are the details: Wrong Number: 9601922409 Correct Number:9601922408 Transaction Ref No IG0APZIBE7 on 03/09/2015 05:34:36 Amount: Rs.110/ Please reverse it to my Airtel number Thanks and Regards, Om Prakash Kushwah...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Failure to post the waiver committed by airtel nodal office despite repeated requests

User
 ecklat on Sep 3, 2015
My airtel number is 7738611507. I was granted and committed a waiver of Rs.2000 + taxes by an airtel appellate officer on my last months bill generated on Aug 9, 2015. I called the appellate and nodal office a couple of times to check the reason for delay in posting the waiver online but I kept receiving conflicting information from different executives regarding the status of my waiver. Their excuses ranged from system being down to technical problems to human error and what not. I first lodged a complain with airtel customer service on July 24, 2015. Since then I have been regularly following...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Too much delay in broadband connection and customer executives at dwarka office are bunch of illiterates and liars.

User
 AdityaSinghRathi on Sep 3, 2015
I have applied for airtel broadband connection a week ago. From that day i have been following up with the people at airtel office dwarka. Pathetic pathetic n pathetic people at airtel office dwarka. Bunch of stupid illeterates. They tell you lie about some1 that he dint came to office, on the other hand i had a talk with that guy few hours ago on landline. Its been a week i have not received any update. I have paid 1000 rps in advance for the broadband connection but nothing being installed. If one more day they dint installed ny connection i am going to throw the reciept on their...
Complaint comments Read comments Complaint category Internet Services

Airtel - Posrting Issue

User
 himanshu3107 on Sep 3, 2015
I have recently port from Vodafone to Airtel there are lot of issues in airtel network. 4 days are gone still my incoming is blocked. I have already made complain from first day and they send me message that my issue get resolved. Airtel Service is very poor and very slow they need 7 days if your incoming is not working....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Cheating 2G data usage

User
 Kotha Srinivasa Reddy on Sep 3, 2015
Just Aitel is cheating the customers, No notification if I crossed the 2G data 500 MB LIMIT Data, Before I received the alerts and emails, why this month I not received and even when I asked in the Begumpet Customer care he checked the notification this month I am not received and he accepted about this issue, this month no alert MSG or email sent regarding this issue. The system also know that I have not reached the MAX limit, so your system doesn't alert the customer, but you people are saying that we are using the data...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Unethical behavior

User
 Soumitra Mishra on Sep 3, 2015
I was using Airtel 4G dongle from last 16-18 months and Initially 5-6 month i was happy with the services and netwrok as promised but last 9-10 month i am not getting the 4G network. I have lodge complaints about with their customer care. They have closed the ticket with out notifying me and i have came to know that they have closed that ticket and resolution given as they need to setup new tower in my area and it will take 3-4 months though i have paid bill for 4G services. After 4-5 months i have raised another ticket as the network getting worst and it is not even dial up network services and...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Long delay in Shifting of Broadband Connection

User
 mvramsubbu on Sep 3, 2015
We had applied for a shift of broadband connection from T.Nagar to Nelson Manickam Road which lies just 3 kms and both locations come under same exchange. The shifting request was initiated on Aug 7, 2015 but till today (Sep 3, 2015) we are waiting for the connection at new location. here is the latest mail from Airtel From: 121@in.airtel.com [mailto:121@in.airtel.com] Sent: 02 September 2015 15:41 To: ram.mv@rediminfo.com Subject: RE: [|BAL|Ref19549036|] SERVICE REF NO: 58378074 (04442186945) Dear Ram, Greetings from airtel! This is in reference to your email regarding delay...
Complaint comments Read comments [1] Complaint category Broadband

Airtel - Wrong Billing

User
 KashyapM on Sep 2, 2015
I had a mobile post paid connection (9820218249) with Airtel and converted the post paid connection to prepaid connection by making cash payment in full (in fact I made excess payment) by visiting their gallery (as confirmed by their executive). Post this the connection was converted to prepaid connection. Now after a month, they call me and tell me that there is an outstanding of 10, 000/- odd on my account now. This in incorrect....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Wrong billing

User
 Edward Vajravelu on Sep 2, 2015
1) The billing was 17th to 16th until June 17th. 2) There has been one week billing between 17th June to 22nd June 2015 For the billing cycle 23rd June to 22nd July – My bill says I consumed 9.8 GB – This is accurate 3) For the billing cycle 23rd July to 22nd August – My bill says I consumed 5.5GB But on 4th August it was reported that I already consumed 10G and my speed was dropped down to 2G 4) I was forced to buy smart bytes for this billing cycle. On 24th August after 1 day into the billing cycle again they are telling I consumed 10G – This is completely wrong. 5) Everytime...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Internet network

User
 ambrin vora on Sep 2, 2015
My mobile no. is 9601692704 i had an internet network problem. i called to the executive on 198. that executive talked very rudely, he ustomer he should completely misbehaved. i dint at all feel that you guys are interested in customer service. when i made him realized that i am a customer and he should not talk to me like that rather provide me answer that satisfy my query he disconnected my call....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - No 2g signal in city center but why they are telling airtel at 4g ?

User
 akhilesh bavana on Sep 2, 2015
I complained no of times there is no full signa to make a call or recive a call at city center, airtel haven't rectified but they are telling 4g and they are challnging about internet i am challenging to airtel if you make a call from my house with get quality conversation ? No never, they are showing just address : 9-5-17/1 peethalavani palem, pithapuram colony, madhilaplem vizag 9966816888...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Airtel - Airtel Fixed Landline cheat

User
 sanjeeviram on Sep 2, 2015
Hi, I have applied for Airtel fixed landline connection (Booking No: TNPC385285) on 28-July-2015 to the number 9840022123. Still now there is no response from Airtel. I have called the executive, but there is no proper response.I called Customer care and got details as they didn't submit the application still. I am really disappointed by airtel and their service. We think they did personal expense in our cash. The Executive and Manager are planned and going the business to get the amount from people for connection and using for their personal use. Why Airtel giving dealership to these...
Complaint comments Read comments [1] Complaint category Broadband

Airtel - Worst mnp service

User
 06abhaygupta on Sep 2, 2015
I tried porting my number from airtel prepaid (Up) to airtel prepaid and postpaid 6 times. Not a single success. They have customer care but they don't care. We can't contact them and they say they will resolve issue in 2 hrs. What a joke. They will not help even in 2 weeks. They have the best network but worst service. They should sell their company to vodafone who at least have good customer care....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel Internet - My balance deduction.

User
 sateesh datla on Sep 2, 2015
I have raised two complaints with Airtel (3 days back), But no reply. reference no. is PR083000166 reference no. is PR083000161 very bad service, due to this i want to change my number and my family members number to other network(total 4). Network service is good, But Customer service is very very bad. find the attached proof. Regards, Sateesh....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Request to block sim

User
 Jayameenakshi on Sep 1, 2015
Dear Sir/Ma'am My name is Jayameenakshi Venkatraman. I am a student at IIT Kanpur. My phone was stolen from IIT on September 27. I would like to request for this sim to be blocked. My number was 8953435758 and it was a pre-paid number Thank You...
Complaint comments Read comments [1] Complaint category Telecommunications

Airtel - Full talktime Recharge amounts are fake in portal

User
 vidhiya_dhayu on Sep 1, 2015
The filtering for recharge is not as per mobile number provided. In website they are providing different data for full talktime recharges, but if we do, they are telling that is not applicable for your number. When we contact customer care, they are telling only through mobile you can check and recharge, then why do they want to use a website for recharge????????? They are indirectly grabbing the money from us telling the name of technical issue Such a website challenges for fastest network, but why cant they do challenge for not giving such money grabbing methods like this... very bad.....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Regarding allocation of my mobile number (9740033110) to someone else

User
 mail4aksingh on Sep 1, 2015
I have been using my mobile number 9740033110 for past 7 years (4-5 years as post paid and last 2 years as prepaid number. Actually I converted to prepaid number as I was traveling out side India. I was keeping my number by recharging or using active and it was active till May-June 2015. Recently when I inserted the sim it showed inactive. I visited to one of aitel relationship center in Pune (MH) to activate the number with all the proofs (ID and address proof) I came to know my number is allocated to some one else. My point is how come in this much short duration you can allocate my number...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Recharged to wrong mobile number

User
 Prakash Deivakani on Sep 1, 2015
I have mistakenly recharged Rs. 1555 to 9597725205 instead of 9597726205. I've called customer care and they couldn't help. Date : 2nd Sep 2015 Recharged through Paytm Order no 1194045108 DC Transaction No 201509027316592 Please revert the transaction and recharge to my number. Thank you....
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Airtel - No Network

User
 mahafil aroj on Sep 1, 2015
Der sir I am live in Village -Dubapara, Po-kazipara, Ps-Raninagar, District -Murshidabad, WB, Area Pincode-742306. I have daily network problems.Network are also running, not fixed.It is 1-3bar on mobile, no full network at.I am many informed in costumer care. So I am in problems call&Internet. Please solved the problem, Or I go to other provender....
Complaint comments Read comments [1] Complaint category Products & Services

Airtel - 4g/2g net and mobile coverage

User
 amolgayakwad on Sep 1, 2015
Hi, My name is Amol Gayakwad, I have purchased new sim of Airtel a month back approximately. From last 15-20 days I am complaining that there is no/less coverage to my place to customer care. They are simply assuring me that within 2-3 days it will be resolved. I stay in Kalewadi one of most crowdy area in Pune still facing such issue with such big brand. Today height is they have told me that your complaint will be resolved in few hours but still nothing happened yet. And someone among-st them told me that there is no 4g lauched in Pune yet. Isn't it outrage. Anyone please do needful. I...
Complaint comments Read comments Complaint category Mobile Service Providers

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