Airtel Customer Care

Airtel Customer Care

Bharti Airtel Ltd

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Phone:Airtel Customer Care Toll Free Number: 1800-103-4444
Airtel Toll Free Number: 198
Airtel BlackBerry Service Number: 7070
+91 96 63 395551
Webpage: www.airtel.in
Airtel Money Transactions Code: *400# have a limit of Rs 5,000 per transaction.
Unsubscribe the Airtel VAS Services SMS Code: 155223.

Airtel Head Office Contact Details:
Address: Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II,
New Delhi – 110 070, India
Contact Number: +91 11 46666100, +91 11 42666500
Fax: +91 11 4166-6137

Airtel Postpaid Airtel Prepaid City

View More Information...
Satisfactory Rating
1%
Complaints
19861
Resolved
112
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Airtel related photos (1129)

Airtel Complaints & Reviews

Airtel - Money Automatically deducted

User
 santhoshchinna on Aug 1, 2015
When am giving a missed call to any mobile & land line my money is deducting. as well as when am calling to any mobiles or landlines but when the persons not lifting the call at this time also i am loosing money from my balance. Same thing explain to customer care but still my problem was not solved. I have done all the things which customer care explained to me but problem was not solved ....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Taking Much time to connet to customer executive

User
 santhoshchinna on Aug 1, 2015
Sir, This is santhosh from Hyderabad, My No is9704295063. My problem is as follows Every Time when am calling to customer care its taking minimum 30 mins to 60 Mins. Its so much harassing thing to me . And the same time my problem is not solving. Today also am called to customer care but in that no option was came to direct speak with customer executive am tried up to 45 mins. Pls make them to connect customer care executive with in 15 to 20 Min atleast...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Airtel worst customer service

User
 Arasananthan on Aug 1, 2015
Reference 1804439200. Customer care agent name : Rajesh. There was not a clear picture of the bill statement. When we called the customer care service the agent did not give a clear picture of the bill statement and he was least bothered to explain. He was also very harsh towards us. Will be taking this to consumer court....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Refund of new broadband connection because it was not feasible.

User
 Amit Kumar on Aug 1, 2015
I applied for a new broadband connection. A airtel executive came to collect documents. After filling application form and submitting proofs I paid Rs. 1000 for installation charge. I got a message from airtel 'documents received'. But the installation engineer called and said my area is not feasible. And after that I did not receive any update from airtel. please share what is the process of refund? And why didn't you checked feasibility before collecting documents and money? My deails - Account number - 7021426044 Mobile no - 8050077779...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

Airtel - Not able call STD airtel number from my airtel number

User
 MohitKalra2 on Aug 1, 2015
I am not able to call a specific STD airtel postpaid number in Gujarat from my Airtel postpaid number of Karnataka. When I dial this number, i receive a message from IVR that this number does not exist. The irony is I am able to receive calls from this number perfectly fine. I have already raised complaints on customer care and emails. They have suggested some closed my complait after sending auto generated mails like switching off my mobile and trying another headset which does not solve the problem...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Change in plan

User
 Yogesh Manware on Aug 1, 2015
I selected a wrong package while making online payment. Off course I got the benifit. I contacted Airtel cumtomer within an hour of recharge and told them that it is human error. It is just a matter of changing my plan from 205 to 204. However, Airtel is saying as per their policy, they cannot change the plan. This is unfair and unethical practice....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - My connection not working from last 24 hours

User
 Kuldeep Tiwari Mahanshar on Aug 1, 2015
MO.NO.9694189947 NAME-KULDEEP TIWARI ADDRESS- 8 SHIVPURI MURLIPURA JAIPUR RAJASTHAN PLEASE HELP ME BECAUSE MY SHIM NOT SHOWN NETWORK FROM LAST 24 HOURSE WITH REGARDS KULDEEP TIWARI 9694189947 kuldeeptiwari.tiwari48@gmail.com...
Complaint comments Read comments Complaint category Telecommunications

Airtel - Fake promise

User
 Tom glor on Jul 31, 2015
These people promise so many things but don't do it.. I received message from airtel stating that the balance will be carried forward if i recharge before validity. I have recharged it yet my balance did not carry forward.. When i talked to Harish at the airtel customer service he says that he can't explain and promises to transfer to supervisor. But disconnects the call. Then i called back and spoke to Pavani who said that there are no supervisors available. Then when I asked her to explain why the balance din't get carried forward, she just abruptly placed me on hold. And then I get connected...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - High CUG Bill

User
 Usmangani B. Shaikh on Jul 31, 2015
I have Western Railway CUG No. +919724099852. I have come to know that my pending bill (unbilled) is more than Rs.50000. No bill has been deducted from my salary during last four months. I want to know satisfactory reason for such huge amount of bills. Thanks....
Complaint comments Read comments Complaint category Utility Services

Airtel - High CUG Bill

User
 Usmangani B. Shaikh on Jul 31, 2015
I have Western Railway CUG No. +919724099852 of Gujarat. I have come to know that my pending bill (unbilled) is more than Rs.50000. No bill has been deducted from my salary during last four months. I want to know satisfactory reason for such huge amount bill generation. Thanks....
Complaint comments Read comments Complaint category Utility Services

Airtel - Recharge success and benefit not credited.

User
 Shakthi M on Jul 31, 2015
I have recharged Rs.44 to 9095191688 airtel prepaid number.But I am not get any 2g benfit, so I contacted to airtel customer care, the airtel executive transfer my call senior person, his name is amudhan.He agreed your recharge was done at 7.45pm on 31st July and benificary not added. He is not taken any complaints or resolve my problem, he is simply advised to ask third party recharge vendor and repeating same answer. Give the benefit for recharged amount or else I will go consumer court....
Complaint comments Read comments Complaint category Other

Airtel - Amount deducted but balance not received

User
 Gourav Pandya on Jul 31, 2015
I have done rechrge for my airtel no 9571547013 for which amt has been deducted but no recharge received. Only this msg Your airtel mobile 9571547013 online recharge txn ID 350234 of Rs 100 has been initiated. Please keep the txn id for future reference....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Regarding MNP Rejected

User
 Cyril Saji on Jul 31, 2015
I am using my aitel number(9611471090) from 10th April 2015. In the above period. It was Airtel prepaid from 10th April 2015 to 17th May 2015. and Aitel Postpaid from 18th May 2015 till date. Today (31 July 2015), I raised a request for porting this number and Airtel rejected it saying I hae to complete 90 days in Airtel Postpaid. As per the TRAI rules, I have to be under same operator for minimum 90 days(There is no mention about it should prepaid or Postpaid). So As per TRAI rules, I am eligible for this porting as I was under Airtel since 10th April 2015....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel Dish TV - Id - 3005817492 | 240 monthaly plan expire before 4 days [|bal|ref18171342|]

User
 AJAY13 on Jul 31, 2015
I have been using the Airtel Digital TV connection from a long time with ID: 3005817492 with a plan of Rs. 240 per month. I recharged with Rs.240 (Monthaly Pack) on 4-July-15 and this should expire on 3-Aug-15 (There was no suspension of account) But I am surprise when I am getting Low balance messages from 26-June-15 and it says Recharge will expire in 5 Days on 31-June-15 (It should be 3rd Aug 15). 'WHERE ARE REMAINING 4 DAYS ????' I never subscribed/Added for New Channel or any paid service and If they says Yes than provide me the proof. It seems like cheating with customers. When Called...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Airtel - Sudden disconnection of my 4g dongle

User
 Ali A on Jul 31, 2015
On the eve of 30th july 2015, the mobile network on my airtel 4g dongle suddenly went off. After trying many things from my end, disconnecting the device and restarting my mac several times, i had to call the customer care. After 1 hour and several tries, i finally managed to speak to a customer care person, he said, there is some issues and he will reset it, and it i will start working within 30 mins. Today on 31st morning also the issue is not yet resolved. I spoke to another customer care agent, and she assured me that I will get a call back from the 4g department in 20 mins, but no one called. ...
Complaint comments Read comments Complaint category Broadband

Airtel - Regarding deduction of balance of rs 210

User
 kumud ranjan 007 on Jul 31, 2015
myself kumud ranjan bearing 7091141771 had recharged my no through rs 210 in the month of march and after recharging they deducted my complete balance and my balance is shown me nil, after wards i tried many times to customer care to know the matter, but they didnt listen me.
due to illness i didnt complained at that time, but today i have to know the exact seen of my matter.kindly look this matter as early as possible to resolve it.
whatever is solution let me inform on my alternate no 09334991512, then so that i can move to the higher authority.
thank you...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Regarding airtel number and airtel staff

User
 bodytouch on Jul 31, 2015
my mobile number is 9818102846.this number is suspended from the last 42 hours.i have made several calls to ur customer care department to know the reason but no body is ready to tell me the reason.I spoke to your executive name Ms. BHAVANA yesterday she told me that this number will get activate with in four hours.TODAY in the morning i again call to your customer care department one of your executive name NITESH this person is so rude he dont know how to talk with the customer.my number is suspended from the last 42 hours without any reason and intimation.plz give me a proper reason for this and...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Issue in Outgoing/Incoming Calls not resolved from 10 days

User
 Ishantg on Jul 31, 2015
Dear team My no is 9742462894. This is Airtel Prepaid Mobile Number I’d recently used national MNP feature to port my number from Karnataka to Delhi circle. But this has proven the blunder to me as I am facing some or the other issue on almost daily basis. Right now, I am facing issues as I am unable to do any outgoing call from my number. Sometimes even incoming call is not being placed. I went sector 18 noida service center to register this grevience. But seems like they are also unable to figure out issue in this. It’s BEEN 10 DAYS since I am unable to make/receive any call. For the records...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Mobile bill

User
 bansisss on Jul 31, 2015
Airtel has sent the extremely high amount of bill for the month of June.

I have called customer care from 4th july, 14 July, 23rd and 27 july about the same of my mobile number 9971020844.

The international plan I had activated for voice call of 999 plan and internet plan. As per her, 30 minutes are free incoming and the call after that 19 per minute and 39 per minute out going. So as per this my bill should not cross more than 4, 000.
How come the customer care has not activated this plan and my bill amount is coming so high.


I have...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - For complain regarding unknown calls from different location

User
 taufiqali on Jul 31, 2015
I my self Mr. Aliasgar Tinwala An airtel existing user from last 8 to 10 year with facing a problem of unknown persons calls from different location & state from last 2 months i have already visited your Airtel Customer care outlet for such a complain but they were helpness. I m Getting calls from different number from same State and they use to tell me that you did miss call on my number thats why we have called you but i Neva called them and when i ask them from which number you get mis call then they use to say my number which i have verified from them so please its a take this...
Complaint comments Read comments Complaint category Mobile Service Providers

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