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Airtel Customer Care

Bharti Airtel Ltd

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Phone:Airtel Customer Care Toll Free Number: 1800-103-4444
 Airtel Toll Free Number: 198
 Airtel BlackBerry Service Number: 7070
 +91 96 63 395551
Airtel Money Transactions Code: *400# have a limit of Rs 5,000 per transaction.
Unsubscribe the Airtel VAS Services SMS Code: 155223.

Airtel Head Office Contact Details:
Address: Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II,
New Delhi ā€“ 110 070, India
Contact Number: +91 11 46666100, +91 11 42666500
Fax: +91 11 4166-6137

Airtel Postpaid Airtel Prepaid City
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Airtel Complaints & Reviews

Airtel - problem in dongle connectivity

User
 monica chahar on Aug 28, 2014
Iam writing this mail after repeated attempts to get help from your customer care services which put my calls on hold for over 15 minutes and then disconnected abruptly multiple times today. I had taken an airtel dongle and the connection 3G is activated on it since approx. last 2 months, its number is- 9910049147. I have been having problems with it the entire day. When I click on the option connect after attaching the dongle the message comes - The modem or connection device is already in use or is not connected properly. I reinstalled the programme also and tried it on a different laptop also...
Complaint comments Read comments Complaint category Broadband

Airtel - bundle offer

User
 SANTOSH j. gupta on Aug 28, 2014
i purchased samsung handset S DUOS 7582 DTD 08/0814 INVOICE #16644 SWASTIK COMMUNICATION. there was bundle pack offer on this set 2gb-3g internet-validity 2 month free on inserting airtel sim card i m using airtel sim card form day one. i contacted vendor he directed to contact airtel customer sevices on contacitng customer services they said this will be done automatically. the i sent msg to 121 airtel, they took all the details copy of bill emi# bundle pics i rcvd call from airtel customer services 2 times verying all the deails & ensuring the same will be done by 22nd aug. still this...
Complaint comments Read comments Complaint category Telecommunications

Bharti Airtel - Regarding wrong plan activated on postpaid connection

User
 chauhan amarjeet on Aug 28, 2014
I have port my idea prepaid connection to Airtel postpaid connection.As per there representative he offered me Monthly plan@299 and offer me 8 power packs and now they are provided me 6 power packs.When i called their agent and their representative they are saying do anything if you can do and using dirty words while communication.Also they are not changing my plan according to their commitment.I have also mailed my complaint to airtel complaint ID airtel@in.india.com.But they have no feedback to me. Please solve my issue as soon as possible and take action against bharti airtel. With Regards; Amarjeet...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Charging too much on data

User
 kkdreamz on Aug 28, 2014
Hi, I am Kunal. My number is 8600188803. I had taken airtel connection in CUG grp. Its a post paid connection for last one year the bills were very less after 1 year my bills started increasing and they were charging too much on data charges. I only use whatsapp, emails and sometimes facebook but I dont think using these apps can cost me 3000 bucks. Please try not to fool people and charge them on data charges. U people cannot give explanation on what I have downloaded. You cant just randomly charge. I need a proper explanation on this. KIndly get back to me at earliest....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - internet billing issue came across me twice and invalid bill amount of Rs 10942.77 for data use.

User
 varun15j on Aug 28, 2014
Hi Airtel Team, I opted airtel Tech Mahindra 299 corporate connection which contains 5 Gb of 2G pack on 12 aug 2014. i conformed 121 customer care officers that I satrted postpaid connection on 12 aug 2014 and 26 aug is billing cycle so how many Gb of free internet uses my pack contains. They conformed sevral times that i will get 5120 MB of 2G pack in current bill cycle. after this conformation this internet uses mail surprised me that after 2312.258MB i have to pay extra charges which i had not informed before 2G plan activation through sms/email, and when 80% 2G uses allert...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - I want to know who is using this No 9600033963

User
 sri-nivas on Aug 28, 2014
sir, I have this phone number person 9600033963 friendship but the adders yet this i don't know.so please give the sim card adders and the photo face display, where issued the place up as well as action immediately reply thanking you....
Complaint comments Read comments Complaint category Other

Airtel Prepaid - Airtel harassment and reluctant.

User
 karvind62 on Aug 28, 2014
Hi, I am arvind kumar and my no. is - 9910860934 (Airtel Prepaid) and I am using this number since last 9-10 years. the above no. is on my father's name Shri Rajender Kumar and now he is no more. So i want to transfer the number on my name. When i met airtel people at their office so they explicitly denied that this number will not be transferring into prepaid. Thanks Arvind kumar...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Not activation of Internet pack

User
 Bijit Rabha on Aug 27, 2014
Today I recharged my airtel number with an amount of Rupees 49 for the night 3G pack of 1GB data, at around 3:30 pm. The recharge was succesfull, but the the pack have not been activated till now (1pm), I called customer care service several times, one time they picked the call and didnt respond, other time they told me to hold and then hung up. Now I can't use internet as it deduces my balance since the pack has not been activated. Now as it ticks 6am my 49 rupees will be wasted....
Complaint comments Read comments Complaint category Telecommunications

Airtel - Re-registration of Sim card

User
 faisalmv87 on Aug 27, 2014
I, Faisal M V, having Airtel prepaid sim card Mobile No.9633991586. I hadn't used the sim for last six months.Now when I insert the sim in phone, it seems that sim card registration failed. I wish to re use the sim. So i kindly request you to re-register the sim card as as possible....
Complaint comments Read comments Complaint category Business & Finances

Airtel - AIRTEL - worst customer service!!!

User
 tsbalaji86 on Aug 27, 2014
worst customer service where I have never seen!!! My call has disconnected 5 times when I have been in call with your customer service guys!!! it is really disgusting... I will really wanna change my network to some other. my number is 9945452103...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Online recharge payment but no balance

User
 Anand2009 on Aug 27, 2014
Dear Sir/Madam, I am Anand Tiwari from Bhopal an my mobile number is 9993777022. Some time before I visited https://pay.airtel.com/online-payments/citiResponsePrepaid.do web site for recharging my mobile for full talk time of Rs.200. When I provided my Credit Card details and submit the button. It shows me a message the "Webpage can not be display", and they deducted 200 rupees from my bank account but they did not provide me the balance of Rs. 200 in my mobile account. When I call to customer care they said they did not received any payment and said me to transfer my call to there seniors...
Complaint comments Read comments [1] Complaint category Online Shopping

Airtel - Money not refunded after failed transfer | Transaction id:827201417

User
 AnuragPandit on Aug 27, 2014
After selecting a recharge of Rs 330 for number:9931824945 on date 27 August 2014 transaction was shown successful in Citrus but failure in Airtel window.Transaction amount is already subtracted from my account without any refund. I have already reported my issue to airtel via sending email to airtelpresence@in.airtel.com. But I am yet receive any reply. whats more frustating is that every time i tried to lodge complaint in Airtel portal, upon entering verification code its showed me message "please enter valid verification code as mentioned in black box." Its like it is programmed to not to...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel Digital TV - Don't buy airtel dish

User
 thamilking on Aug 27, 2014
I bought Airtel dish from my friend(Customer ID: 3004556689). I'm unsatisfied with their price and offers. So I plan to disconnect from their service. I did not recharge to the device for the last few months. I got lot of calls and sms from Airtel customer care, Recharge, recharge, recharge... Basically, I'm not interested with their service. But, they wont to stop to promote. I don't know what I can do. So, I suggest you, If you have plan to buy a dish, Don't choose Airtel. It's irritating service. They will disturb you until the end., Thanks...
Complaint comments Read comments [1] Complaint category Satellite, Cable DTH TV

Airtel - Airtel number not working on International Roaming

User
 Arko Basu on Aug 27, 2014
Hi, I had activated International roaming for my travel in Europe and USA. It worked fine for a week, but now it is not working at all. It cannot connect to any network. Please look into the issue. Thanks Arko Basu arko.basu09@gmail.com...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Rs.169/- deducted

User
 prabhudeva on Aug 27, 2014
Rs.169/- deducted from my mobile recharge without any usage of Internet. I contacted customer care and they said only Rs.80/- can be refunded and refused to refund the deducted money of Rs.169/-. They answered in a rood manner. Let they learn to speak politely with the customers. I request you to please do needful and oblige. My Mobile No.9844255910 (AIRTEL PRE PAID) WITH REGARDS PRABHUDEVA R.S. Email: prabhu.rumale@gmail.com...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - amount deducted and transaction failed

User
 Subbiah Ayyappan on Aug 26, 2014
Transaction No: 56839 My Airtel no:9894987530 Recharged for Rs 230.00 through City Union Bank net banking on 26.08.2014. During transaction the amount was deducted from my account, but the recharging was not successful. Please arrange to repay the amount to my bank account....
Complaint comments Read comments Complaint category Banks

Airtel - Reg Previous complaint

User
 Vijayp123456789 on Aug 26, 2014
Hello, still i did not receive any response from the Airtel, kindly reconsider the issue attached in the below link. http://www.consumercomplaints.in/airtel-reg-new-broadband-connection-in-ramamurthy-nagar-bangalore-c921489 Regards, Vijay...
Complaint comments Read comments Complaint category Broadband

Bharti Airtel - Broadband Services at the worst

User
 DKMickey on Aug 26, 2014
Hi I am Deepak Kapoor. Fixed Line Number : 08042147245 Mobile Number : 9686116200 I am a Airtel customer and have been using the Airtel broadband from quite a time. Recently I took a new connection for the new place I shifted to in Bangalore, Karnataka. I took the 2 Gbps plan with 30 GB free download and 1000 free calls. I am regretting on the decision as the Internet speed is not proper. Everyday I am getting a speed of less than 512 Mbps every day which is slower than what I can use in my 2G mobile phone. I called customer care and they told me that this will keep happening as some...
Complaint comments Read comments Complaint category Telecommunications

Airtel - DSL charges

User
 Airtel_Complain on Aug 26, 2014
I am a 7 years old Airtel broadband customer, last month when I decided to terminate the connection (because of high rental plans) customer care offered me a cheaper plan and told me I would not be charged for PC secure which was there in my current plan. This month when I got charged for PC Secure (note : bill says that heading as DSL Usage Charges) I called them up and one manager named Gopal told me you yourself have enabled it (he was so arrogant and annoying in behaviour as well) while I continuously told him 1.I haven't enabled it and 2. I got a SMS that I will be charged rs. 125 for PC Secure.....
Complaint comments Read comments Complaint category Telecommunications

Airtel - 3G not working for Smartphone

User
 Sushma Colin on Aug 26, 2014
Iā€™m owning a hp Smart phone ā€“ hp Slate 6. My concern on your billing and your service . Ever since I have taken 3g service from airtel not even single day it was working for me on my phone. And every time I raise this concern with customer care and get my bill corrected. More over Service providers from Cal centers have raised their voice to higher management on this or not ; im wondering on it. May be look for Customer satisfaction and their feedback would help you in earning good relationship with customers. Now I wanted my bill to get corrected and only 2G service would be beneficial...
Complaint comments Read comments Complaint category Mobile Service Providers

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