Airtel Customer Care

Airtel Customer Care

Bharti Airtel Ltd

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Phone:Airtel Customer Care Toll Free Number: 1800-103-4444
Airtel Toll Free Number: 198
Airtel BlackBerry Service Number: 7070
+91 96 63 395551
Webpage: www.airtel.in
Airtel Money Transactions Code: *400# have a limit of Rs 5,000 per transaction.
Unsubscribe the Airtel VAS Services SMS Code: 155223.

Airtel Head Office Contact Details:
Address: Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II,
New Delhi – 110 070, India
Contact Number: +91 11 46666100, +91 11 42666500
Fax: +91 11 4166-6137

Airtel Postpaid Airtel Prepaid City

View More Information...
Satisfactory Rating
1%
Complaints
19837
Resolved
112
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Airtel related photos (1127)

Airtel Complaints & Reviews

Airtel - Blackberry charges being charged twice for the same period on my cell # 9928383131

User
 sudhirmathur on Jul 31, 2015
I have been fighting with airtel for two months now when they are billing the blackberry charges twice for the same period. They had reversed the charges for the last month after my consistent fighting over phone and e-mails (period 23 May-22 June) BUT had again billed it twice INR 399 for this period (23 June-22 July). This is unethical business practice clearly with the intentions to cheat customers as most of the customer may not be going into details of the bills. I would like to take this up with them with consumer court and ask for compensation as they had been doing this for long and may...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Airtel Deactivation Issue

User
 joesindhi on Jul 30, 2015
Dear Sir, I have taken 4 postpaid connections 3 months back on 15/07/2015 I have lost my dual sim mobile. With maximum number of tries I have contacted Airtel Customer Care I have raised a complaint to deactivate the two nos. (9880680004 & 9880850004) which I have lost & the Customer Care Executive said that she has raised a complaint for deactivation but it was not deactivated & I didn't get any confirmation on my alternative no. nor to my email id for deactivation. The bill was generated for this month & I got billing amount around Rs. 2700/- for both the nos. & I am continuously trying...
Complaint comments Read comments Complaint category Telecommunications

Airtel - Network and internet issue

User
 Viral Bid on Jul 30, 2015
We have taken almost 12 corporate connection from airtel since 1.5yrs. Since January 2015 we have been facing a he'll lot of problems with airtel's network and 3G internet connection. Many of us have been putting up complaints almost every month to airtel customer care and the only reply We get is my network team will get back to you in 48 hrs. Non have taken the courtesy to reply to any of the complaints. Even today as on 30-7-2015 we are still facing the same problem and have been paying rentals to airtel for the service which we not been able to use because of its network issue. Guys...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Abusing language on call

User
 nikku kr on Jul 30, 2015
sir, my name is nikku kumar . sir i have received a call from 9597567020 . 2 months and he is disturb to my wife on her number 9582686117 and now i broke my wife mobile number and now he is calling on my number . i said him that " mein police mein compalin kar dunga so he said police kya uthar legi mera " that kind of language he is use and calling in day and night also disturb by message i also have a recording of conversation and screen shot of message . so kindly request you do some thing sir. otherwise advise me what to do . nikku kumar 9910180554 any information please help me . thanking...
Complaint comments Read comments Complaint category Sexual Abuse

Airtel - Sim card lost

User
 himanshu das on Jul 30, 2015
dear sir please help me because this morning I was using this mobile number8809205805 ..and somehow it was fallen from my chest pocket.. it was registered in jharkhanf address but lost in delhi and I was using for internet purpose..
please help me...and close this number as soon as possible..
last recharge for 3g data tgb.....
Complaint comments Read comments Complaint category Mobile Handsets

Airtel - AIrtel WIfi internet not working

User
 sairamn23 on Jul 30, 2015
This is to inform you that I had purchased Airtel 4g from Capgemini M6 office from Mr. Krishna on June 24, 2015. Initially was happy with service. But with effect from 3-Jul-15 the Airtel internet wifi service has been DISASTROUS and resolution from customer care even more DREADFUL. I have attached the emails going on and forth without any resolution My issue was – since Jul 3, 2015, I’m not able to use the internet neither on laptop nor on cell at all even though the signal shows blue i.e. 3G service on. I have had enough of this nonsense & ‘DON’T CARE ATTITUDE’ from Airtel guys....
Complaint comments Read comments Complaint category Broadband

Airtel - Deduction of balance

User
 Abhishek MB on Jul 30, 2015
Good mrng Sir,
Today dated 30/7/2015 my sim no. 8123022270 got ported from docomo to airtel. Sim is activated on 9.20am on the same day. after that i made a rechage of Rs.200/ and 48 Rs? whatsapp pack.. after using whatsapp for 5minites i turnedoff the net but one lash msg came like this. you have ued 59Mb of data and last usage chrge is 61Rs/..
i already actuvated whatsapp eventhough then have deducted my currency.. so i am kindly requesting you to refund my amount...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Unsuccessful top up

User
 shyambag26@.gmail.com on Jul 29, 2015
sir i sent a request for top up 140/- for my AIRTELl mobile no 9937353702 the request was accepted by Sbi for payment VIDE TID =030411517221 the amount was deducted from my primary account further got a SMS for successful transaction vide tid= 030411517221 please give me my money back in my account...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Airtel DTH Connection issue

User
 Abhishek112.singh on Jul 29, 2015
Since 27th July 2015, My airtel DTH is not working . I am getting no signal error . After lodging a complaint I was told that the issue will be taken care by 28th July 4 p.m, but I didn't get a call from any of the airtel customer care offices nor any one visited my place to check the airtel connection . Later on, when I called I was told resolution will be provided by 11 a.m on 29th july and then it was changed to 1. 00 Pm, still no one has turned up to check my issue . Its only me who has been following up for my case and no action is been taken care from Airtel side . This is very frustrating...
Complaint comments Read comments [1] Complaint category Satellite, Cable DTH TV

Airtel - Regarding activation of nano sim card

User
 Jency Thomas on Jul 29, 2015
I had purchased a new sim card on 23-07-2015 and it was activated only on 27-07-2015 and that too after several requests to the Airtel office in ITPL, Bangalore. I had requested for a nano sim and I was told to activate the nano sim through my current airtel sim. I did the same with the steps (provided by the airtel staff) on 28-07-2015 at 20:17 and my nano sim was supposed to be activated within 15 minutes. Now the current time is 12:35 29-07-2015. I have been experiencing a very bad service from Airtel. I want a solution as soon as possible....
Complaint comments Read comments [4] Complaint category Telecommunications

Airtel - Wrong payment of post paid connection

User
 Priya Srini on Jul 29, 2015
Dear, I paid my postpaid bill due via online on 23rd July 2015, while making the payment it seems that I have entered the number wrongly, my number being 8754458799 I entered 8754458798 which I noticed only after 4 days when I read the payment confirmation mail sent to my mail I'd.I paid Rs.570/- via online using my IOB credit card ending with 7192 on 23 July 2015 vide transaction Id 280519.the trail mail shows you the exact details... When contacted the customer care they do not have any option of helping to redirect the money wrongly paid to my number. Even the team leader Mr. Ramesh whom...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Migration from Post Paid to Prepaid - +91 – 99672 12200 (Mumbai Circle)

User
 kabir master on Jul 28, 2015
Dear Sir/Ma’am, It took me several visits to the Airtel Store to get a valid SIM for converting my Post – Paid plan to a Pre Paid plan in the last 15 days till they finally handed me a new SIM as my Pre – Paid Card. How ever on July 28, 2015 at about 8.00 PM, Airtel simply discontinued my number from service. All outgoing and incoming calls are barred and when someone calls the message played is – This Number does not exist. I really do not know what to do now that I am stranded with this poor service from AIRTEL. Kindly advice on the above. My alternate contact number is...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Recharge

User
 Bajewala on Jul 28, 2015
In first week of this month I recharged my no. 8627911943 from official website 4 discounted local calls @ 1.6 p for 2 sec till 56 days with 105 rupees . After successful recharge I didn't get the same because according to customer care this scheme was till 6 June 15 and after that 105 rupees recharge is for discounted local calls for night. When I asked why after month sites giving this option to customers online, they have no answer. I 4 time called at customers care and 2 time mailed but they are try to kidding me. till now official site shows same option. I send them fotos of the page as they...
Complaint comments Read comments [1] Complaint category Telecommunications

Airtel - Delay in deactivation & penalty for their delay

User
 jkumarkb123 on Jul 28, 2015
Dear Sir, Myself Jayakumar from Bangalore, I am facing deactivation issue for 4G LTE number 9880178787. I have given a request to convert this connection from post-paid to pre-paid on 21st May by paying all the dues till that time. I have been told that it will be done within 48 hours, but they never did that on time. They were ignoring my calls and mails with the clear intention to delay the closure. After many follow-ups via mails and calls, they finally did so on 1st of June. I thought the whole issue got resolved and I was not using this connection since then. Now for the past 5 days, Airtel...
Complaint comments Read comments [1] Complaint category Broadband

Airtel - Lost Data and Talk Time with minimal use

User
 pkathait on Jul 28, 2015
Incident Date:- 27-July-2015 Client Name - Praveen Kathait I am writing this complaint with deep dissatisfaction and frustration. I am using Airtel Prepaid mobile number and till yesterday I had around 500 MB of 3G data and around 220 Rs. of Talk Time in it. Evening around 8 pm I used I mobile internet for an hour without browing any heavy site and download. After 1 hour net stopped working and I found that I mobile ran out of balance all my 500 MB data was consumed as well. Upon calling Airtel customer care I didn't got any valid justification and they were trying to mislead me with some non...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Airtel - No Response from Airtel Nodal and appellate officers for New braod band connection

User
 surendhar raja on Jul 28, 2015
i have applied & Paid Airtel broad band connection onine on 20th Jul 2015. Till date there is no response from Airtel representsatives. Whenever i call them they are saying Tomorrow we will call and confirm you for connection. i registered complaint through Customer complaint mailsas below appellate.ncr@in.airtel.com nodal.southabts@in.airtel.com Alteast Nodal guys replying will resolve in 4days but 8days completed. Appellate respresentative not even replying to the complaint registered through mail. I need the connection or the amount need to get repaid immediately. atleast i can...
Complaint comments Read comments [1] Complaint category Internet Services

Airtel - Charging more amount for call then TRAI norms

User
 manumaxma on Jul 28, 2015
I'm Manoj kumar my mobile number is 9894830470. I'm charging Rs.2 paisa/sec (i.e) Rs.1.20/minute for every local calls. TARI has slashed mobile call charges on April 9, 2015 reference link http://www.thehindu.com/business/Industry/trai-slashes-ceiling-tariffs/article7085527.ece, but still Airtel is charging higher rate without following TRAI norms. not only call charges SMS also charging Rs. 1/ Sms. As per TRAI norm telecom operator can charge maximum Rs. 80/paisa for roaming. for non roaming it will be even lesser price only.. For SMS Rs. 25 paisa/sms but Airtel is charging Rs.1 for SMS. It...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Recharge done for wrong number

User
 nideesh manian on Jul 28, 2015
I am a regular customer of airtel for past 9 years. I hope you would be able to resolve my request. I did an online recharge from airtel.in, The recharge was done for an amount of 599 (10GB 2G plan). The recharge was intended for “9567456410”, but instead it went to “9567465410”. Is it possible to cancel the recharge. The recharge was done using my credit card. Transaction ID is 208972. Thanks Nideesh 9567456410...
Complaint comments Read comments [2] Complaint category Mobile Service Providers

Airtel - Worst net speed

User
 B Sarvanan on Jul 28, 2015
I got the net pack on your airtel at 154 Rs 1GB 3Gdata...Previous it was very good...But for this month the speed is very worst..Can you pls tell me the reason for this

My number is 8147947394
B.Saravanan

Pls refund my amount otherwise i will cancelling your service sure...
Complaint comments Read comments [1] Complaint category Mobile Handsets

Airtel - Internet recharge

User
 lakhan khandelwal on Jul 28, 2015
Sir i check offer from *121*1# which is airtel my offer enquiry. . There is given that in ₹46 you get 500mb 2g data for 14 days. But when i recharge by ₹46 i got 130mb 3g for 4days. . . And when i called costumer care they told we can't do anything and talk very rudely. I want my money back or my 500mb....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

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