Airtel Customer Care

Airtel Customer Care

Bharti Airtel Ltd

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Phone:Airtel Customer Care Toll Free Number: 1800-103-4444
Airtel Toll Free Number: 198
Airtel BlackBerry Service Number: 7070
+91 96 63 395551
Webpage: www.airtel.in
Airtel Money Transactions Code: *400# have a limit of Rs 5,000 per transaction.
Unsubscribe the Airtel VAS Services SMS Code: 155223.

Airtel Head Office Contact Details:
Address: Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II,
New Delhi – 110 070, India
Contact Number: +91 11 46666100, +91 11 42666500
Fax: +91 11 4166-6137

Airtel Postpaid Airtel Prepaid City

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Satisfactory Rating
1%
Complaints
20230
Resolved
119
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Airtel Complaints & Reviews

Airtel - Swap SIM not activated

User
 vineetchaudhary02 on Aug 30, 2015
Dear Sir, My airtel prepaid no is 8755297298. I am from vineet chaudhary (u.p) My sim no is automatically not worked from last few days.When I was went to Airtel office at muzaffarnagar which Name: Airtel Global Televenture Address: 5/6, North civil line opp.zila Parishad, market, court road, muzaffarnagar -251001.the executive told me that u have to swap the SIM. Accordingly, , I have paid Rs.50 and swap the SIM, But till not it is not activated.Message is come on my cell when I restart my cell with that sim and check no is not my mobile no. I do not know the person in airtel office who is...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - SIM not yet activated.

User
 pooh kri on Aug 30, 2015
I am Poornima. I got a call from Airtel on 06 August 2015. They promised a plan that was competitive. The plan was called 799 UNLIMITED. Where unlimited local, STD, National roaming and Data was promised. I was pretty convinced with the plan and asked Airtel to call back on 8 August 2015. I agreed to change my network from DoCoMo to Airtel. The caller instructed me to keep the documents ready and they will send a person to my residence to collect them and Activation charges of Rs.300. A person named Kishore collected the documents at the door step and he requested for mobile portability as well...
Complaint comments Read comments Complaint category Telecommunications

Airtel - Deduction of balance without prior information

User
 Ashuhnbgu on Aug 29, 2015
I'm a consumer of Airtel. They had deducted my money. While I already renewed my plan 800mb in Rs 200 / = after that on 27th August at noon they cut my balance and answered thau due to excess use of net use of utmost 75mb. So pls see the matter. Yours, Ashutosh Gupta 9410024655...
Complaint comments Read comments Complaint category Telecommunications

Airtel - Billing even when not using the service, I already asked for deactivation of broadband service

User
 RoshanPathrabe on Aug 29, 2015
Landline no. 08040955653, billing even after asking for deativation. I asked them to deactivate the service from 10th April 15 but still they are billing me. I got shifted to Pune on 21st April 15. They kept me on safe custody free of cost & on reaching Pune I told them my address as Dhanori Pune where theirs service is not feasible. 9021034089...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

Airtel - Prepaid recharge done through net banking , but my number not recharged and amount deducted from my account

User
 subbarao.k on Aug 29, 2015
DEAR SIR TODAY i.e 29/08/2015. AT 11.30 AM, I WAS PAID Rs 220/- TO RECHARGE MY MOBILE NUMBER 9908315755, THROGH NET BANKING FROM SBI .THE TRANSACTION NUMBER IS 055147116046361 G0APIEBQ5 TRANSFER TO BHARTI AIRTEL . BUT MY MOBILE NOT YET RECHARGED. PL ECHARGE IMMEDIATELY...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Plan changed without my knowledge

User
 zubby-44 on Aug 29, 2015
My Airtel account number is 13939021. I was in a plan of 1099 40Gb for 4mbps speed and I use to get 250 rs discount every month since Airtel promised me my bill wont cross above 1050 rs. Airtel offered me 1099 60gb plan for 4mbps speed, I worte an email to them stating not to change my plan as I am happy with 1099 40gb 4mbps speed. Even after writing an email they changed my plan to 1099 60 gb 4mbps speed and they deactivated my 250rs discount and replaced it with just 100rs. I am using this connection from past 8 years, when I emailed them again they say its our mistake but we cant provide you...
Complaint comments Read comments Complaint category Telecommunications

Airtel Digital TV - Fake Offers

User
 danytg on Aug 29, 2015
Sir, I get a Call from airtel digital tv costumer care and give a offer, that is to free upgrade of setup box (my set up box expired its warranty) with 6 month warranty and 1 month free recharge.but technician came to my home but they didn't upgrade setup box and collect 150 Rs for service fee and 200 for recharge.So many time I call costumer service..but they said there is no offers like this.and they told if you have problem with your setup box we will change that.now my remote not working.they give fake offers to make renewal recharge, please take action on this.I get offer call from this no...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Airtel - 4G

User
 kpvenki on Aug 29, 2015
My advice Dont buy a airtel 4g, i had 2gb plan for Rs.450/-, when you connect the device it will exhaust the data even in single day without download anything . this is absolutely waste. Dont trap into this definitely you get frustration that is sure....
Complaint comments Read comments Complaint category Internet Services

Airtel - Payment not received

User
 aniketpal19 on Aug 29, 2015
Request for Refund, On 29th August, 2015, I had done a recharge of Rs. 81/- 3G data pack on 8670937238 this number. The recharge was not done but Rs. 81 has been deducted from my account. Transaction ID is : 208779. Alternative Mobile no.: 9474904496 Please do something on issue as soon as possible. Waiting for your reply....
Complaint comments Read comments [1] Complaint category Telecommunications

Airtel Digital TV - Airtel Digital TV Scam - Activation of Topup without customer approval

User
 prashcom on Aug 28, 2015
Hello, I am sure Airtel is doing very BIG scam in Digital TV. They are keep activating unwanted HD channels for FREE for few days/week and deducting money directly without any alert or customer confirmation. They just randomly call once and inform about the new HD activation and if customer forget they they just keep that channel activated.. even if i don't need that channel or never used.. So my ONLY Question is WHY they are activating the channels without any formal SMS/MAIL/CALL from the customer itself.. who gave them authority to JUST activate the costly channels and enjoy the free money...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Airtel India - Call recorded - Airtel 4g service and politics over data usage via blocking url

User
 7 star on Aug 28, 2015
Hi, I have a voice call recording of the conversation with customer care advisor of Airtel 4g. On one hand Airtel India advertise about movie download instantly, and in reality they block websites where movies are available for download. Hence restricting customers with unlimited data plans from downloading movies. This is unfair trade practice in my opinion. And they do this by displaying html pages with error messages either saying 1. ''as you have reached your data bill limit, data service on your airtel number has been stopped''.(http://http://one.airtel.in/postpaid.html) In reality...
Complaint comments Read comments Complaint category Broadband

Airtel Prepaid Service Provider - Reg. Deactivation of video store services on my mobile refund of money

User
 Roshan Lahari on Aug 28, 2015
Inspite of repeated sms sent to the airtel on 155223 which were also confirmed by them for deactivation of video store from 15. 8. 2015 to 28. 8. 2015 & reg. Complaint at 121@airtelmoney.com and airtelhelpdesk on 27 & 28. 8. 2015 an amount of rs. 35 / - was deducted from my prepaid mobile balance (Mobile 9805214311) himachal pradesh. Sms sent to airtel on 15. 8. 15 12. 01 pm 25. 8. 15 11. 10 am 28. 8. 15 11. 18 am 25. 8. 15 11. 43 am 28. 8. 15 10. 05 am. The above amount may pl. Be refudned back to my airtel account within 24 hours failing which i will process the request further to the...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel 4G - Even after cancellation receiving bills

User
 samarthkambodhi on Aug 28, 2015
Ir My name is Samarth Kambodhi .My sim No. is 7760686529 In MAY month it self had regestered complaint for cancellation. Today i received a call from Airtel office that my 2 months bill is overdue without using, the bill is showing the usage. Please look for it and do the need full. My current contact no is. 7090619699 Kind Regards, Samarth Kambodhi...
Complaint comments Read comments Complaint category Mobile Service Providers

Bharti Airtel - Denial to provide a service

User
 ketan08 on Aug 28, 2015
I had requested for new airtel broadband and DTH connections around 3 weeks back. Details are as below Broadband account no. - 7022284464 DTH cust id - 3017397180 When I requested for these, I was told it will be installed within 3 days. Airtel executive also made an effort to come home and collect the cash. After a week I got a call from airtel office saying they cannot install DTH connections since they are scared of some local cable operator. The amount paid has not yet been refunded. I've also been calling airtel office regarding the broadband connection and have been getting the...
Complaint comments Read comments Complaint category Telecommunications

Bharti Airtel - Wrong billing charged - [|bal|ref19286197|] app mail postpaid 7042519888

User
 neeraj.ncr@gmail.com on Aug 28, 2015
Hello airtel,

1- Airtel billing system is incorrectly charging monthly rent every month
2- I explained to Airtel every time and requested to correct my billing from next month but AIRTEL failed to provide any resolution yet.

3- Refer SR 19286197 and see AIRTEL is accepting billing mistake but saying AIRTEL SYSTEM is not allowing to pass the waiver against wrong charges.

4- Every month i have been asked to call AIRTEL and ask for waiver for wrong billing which is never ending process.

5- Why CUSTOMER should call everymonth for AIRTEL...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Cheeting offer

User
 karunkaimal on Aug 28, 2015
Complant Reff no : "CBNRD30827755186" I'm Karun from kerala. I used airtel since 2009 with this same number. From these period i dnt have faced any prblm from ur side. But last week i faced a prblm. That is last day i got a offer that was if i recharge with 248/- rupees then i get "1.5 GB 3G". So i kindly recharge the above offer. After recharge i got 1 GB 3G but i can't get balance data. The balance data will credit to my 2G account. But the offer say that the data amount will credit on 3G account but i did n't get. Then i call airtel customer care but i cant get satisfied replay. Finally...
Complaint comments Read comments Complaint category Internet Services

Airtel - Paid for 3G plan but 2G got activated and they say sorry-FRAUD!!

User
 palraksha on Aug 28, 2015
In order to experience 4G that Airtel claims is "superfast" I had recently changed my sim to a 4G enabled sim. After checking in the 4G website of Airtel if my phone is 4G enabled, I reactivated 1GB 3G data from the website on 27th Sept 2015. Initially it worked fine but after sometime I was only getting 2G connectivity. Like customer care suggested, I took out and reinserted my sim, switched off/on my phone, tried messaging 3G to 121, but nothing worked. After few calls I am told that sorry madam but your recharge was of 2G and we cannot do anything (cannot do anything is the only solution customer...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Undue delay in reinstalling the Dish connection at home

User
 dhayalanb on Aug 28, 2015
I was using Airtel Dish tv in Chennai for close to 4 years. Now I have moved to Bangalore and so raised a request with Airtel for movement of Dish connection as well. Connection was removed from Chennai properly. Now I have been waiting for 5 days for Airtel to assign a Service person to come and install it here in Bangalore. Multiple complaints have been raised with Customer Care and still no response. Reference Numbers : 46333561 / 46330761 / 46241527...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Airtel - Broadband

User
 preethamshankar on Aug 28, 2015
Hi, I have been requesting for airtel broadband upgrade. the sales guy came and took my documents and cheque for Rs.1000 and gave a CFE No TBLR 6979373 on 20th August 2015 and the cheque has been encashed. The installation has not been done yet.. and when i call the installation team they say they dont have any work order received . I am tired of follow ups. Please help me here....
Complaint comments Read comments Complaint category Broadband

Airtel - Recharge and data service dissatisfaction

User
 varda66 on Aug 27, 2015
I am not satisfied with airtel services... customer care too sucks... i got my recharge done at 8:40 and in a fraction of second it turned out to be zero...and in another few seconds my balance went nil along with the net pack... i tried calling customer care bt there was no response finally when my call was answered they put my call on hold... i want u to take strict action against it as being a student we get limited money for these things and then it turns out like this... highly dissatisfied, ......
Complaint comments Read comments Complaint category Mobile Service Providers

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