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Airtel Customer Care

Bharti Airtel Ltd

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Phone:Airtel Customer Care Toll Free Number: 1800-103-4444
 Airtel Toll Free Number: 198
 Airtel BlackBerry Service Number: 7070
 +91 96 63 395551
Airtel Money Transactions Code: *400# have a limit of Rs 5,000 per transaction.
Unsubscribe the Airtel VAS Services SMS Code: 155223.

Airtel Head Office Contact Details:
Address: Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II,
New Delhi – 110 070, India
Contact Number: +91 11 46666100, +91 11 42666500
Fax: +91 11 4166-6137

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Airtel Complaints & Reviews

Airtel Digital TV - Regarding failed transaction of Rs.400 on dt 13/10/2014 for airtel Digital TV recharge account No.3011962202

User
 Pramod Neware on Oct 25, 2014
With reference to above subject, i mailed to airtel about failed transaction of Rs.400 for airtel Digital TV recharge account No.3011962202. I also enclosed bank statement and transaction statement for the said airtel digital TV account.After that i got confirmation from the bank on email about failed transaction.The bank inform me in email that money is transferred to airtel.in. The same email i forwarded airtel on dt.18 Oct-2014. The complaint about this failed transaction is still not resolved by airtel. Hence i am requesting airtel to refund the Rs.400 to my Bank account or recharge with...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Airtel - Not fully watch acording to package.

User
 Ajit.Singh on Oct 25, 2014
I am Ajeet Kumar Singh t.v. I. D.3008364775 I have recharge Rs.2200 on 4th january 2014 for one year package, but the send sms SERVICES OF YOUR AIRTEL DIGITAL T.V. ID 3008364775 WILL EXPIRE ON 21/10/2014 RECHARGE IMMEDDIATELY.yet my package will expire on 3th january 2015....
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Airtel - Recharge amount is not refunded

User
 coolandhra on Oct 24, 2014
I tried to recharge mobile data net to my airtel number amount is debited from my account but I didn't get recharge here I am furnishing the details. Mobile number : 9790453703 Transaction Id : 1008525985 Transaction date : 8-10-2014 Transaction amount : 197/- I raised complaint for more than 3 times but they didnt responded I need my money back...
Complaint comments Read comments Complaint category Internet Services

Airtel - Misinformation by the companies customer care leading to higher bill amount

User
 Kshitiz Malhotra on Oct 24, 2014
I was offered a free data bundle pack of 1GB for 2months. I was informed by the customer care executives of Airtel that the 1 GB monthly data services pack will be automatically continued on my number which will have a monthly rental of Rs250. But when the free bundle got over, the company started applying 0 rental data charges on my number without informing me which lead to an unexpectedly high bill of Rs3444. Had the original Rs250 pack been continued, the bill amount wouldn't have crossed Rs1000 approx. Now, in spite of constant reminders to airtel and also having a word with the senior most...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Regarding Number Portability Problem

User
 Tusharm on Oct 24, 2014
It is to submitted that I raised a request of Number Portability on 20th October, 2014 but it was rejected due to some contractual obligation. So it requested to the competent authority to describe the contractual obligation because as per my knowledge there is not any kind of contractual obligation and I already paid my previous bill. Name:: Jatin Mittal Contact Number:: 8860009992 Alternate Contact number:: 9654557076 E mail Id:: tushar.mittal95@gmail.com...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Offer which doesn't have a clear picture and so i lost amount

User
 appmsm on Oct 24, 2014
Today morning i got a message saying "recharge for 144=600 local+STD minutes free. So i recharged it. Later when i made the call i started loosing money from my balance. When i contacted customer care (have contacted them 3 times) they say that the offer should be valid only in tamil nadu. i came to bangalore for my personal work and will be here for a month . They are saying that this wont work in " roaming which they haven't said in that message . i had attached the message here. So please do the needful and take required steps to get back my amount. 8754867083 this is number.please send the reply...
Complaint comments Read comments Complaint category Other

Airtel - Prepaid Online Recharge

User
 satindar on Oct 24, 2014
At 3.13 PM today (24 Oct 14) my HDFC Savings Account has been debited Rs 350/- for an online recharge of my prepaid mobile number 8146459882, Txn ID No 1024831846. However my mobile has yet been recharged . Please either recharge my mobile or refund the amount of Rs 350/- immediately . Thank you....
Complaint comments Read comments Complaint category Other

Airtel - Regarding information of a particular number

User
 shreedharck on Oct 24, 2014
Hi Sir/Madum, This is Shreedhar from Gadag, I would like to know the person who is operating this particular number which is 9945163803. By this number we getting offensive massages, picture and some time videos also, as a respect of my and my friend(Girl) its not good. She is worry lot regarding this, if lunch police complaint it harm to her future. With respect of all the things, its better to meet that person and convince him to don't send such kind of massages to any unknown number without her/his permission. So, its my humble requesting you pleas pleas provide such information which...
Complaint comments Read comments Complaint category Telecommunications

Airtel Digital TV - Worst service ever experience

User
 Abhi1109Gupta on Oct 24, 2014
Dear #airtel #airtelDigitalTV I am so frustrated with your so called customer 'care' which has absolutely no care for customers. Please read below and read CAREFULLY to understand what pain a customer has to undergo to become one of your customer:- 1. A new connection purchased on 30 August 2014. Installation pending till 17 October 2014 (please mind the company which claims 24 hour policy is unable to complete 24 DAYS). Every single customer agent on your helpline nos 12150 is "illiterate" and has no idea regarding the current status of the ID and every single person gives a different...
Complaint comments Read comments Complaint category Satellite, Cable DTH TV

Airtel - Delay in generating my bill for 3 months

User
 Sumesh Reddiar on Oct 24, 2014
Dear Sir/Madam, My Airtel Mobile Connection detail is as follows:- Name: Sumesh Reddiar Airtel No: 9972070888 e mail id: sumesh.reddiar@gmail.com State: Karnataka This complaint is regarding my bill details, as per the discussion with customer my reference no: is F1588509172. Earlier I gave a complaint regarding a third party app called ' IPAY' that is not there in my phone and I myself are not aware of, which made a increase to my bill to another Rs.2000 for 2 months and got a negative respond from Airtel team that they are not responsible for any third party app, for that I din't...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Download speed very slow ~ 2 - 5 kbps at 2g roaming in Ba

User
 sr5060il.13 on Oct 24, 2014
I've been using Airtel for quite a while and getting very low download speed @ 2 - 5 kbps at roaming in Nagashettyhalli, Bangalore which is ridiculous. A month have passed watching such a low speed. Somehow I need to complete the data else remaining will be wasted. i am using Jharkhand's sim here in Bangalore....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel Company - no support from customer care executive

User
 ravina.shah19 on Oct 24, 2014
hi i am Ravina shah, my mobile number is 9974005483, i am airtel customer since many years. since 3 days my net is not working properly, i called customer care executive but they started arguing with me saying that there is no probl from our end instead of trying to know what problem i m facing... i am fed up with this company, they are proving as if i am lier ... they ruined my diwali and my new year... please help me in resolving this matter i lost my around 30 rs in just calling the customer care executive and at the end the customer care executive are arguing with me instead of listening my...
Complaint comments Read comments Complaint category Internet Services

Airtel - BroadBand,Top up, Extra Facilities Activated on My Various Numbers

User
 anil on Oct 24, 2014
I have 8 Lines of Landline No. In all they call for Top-up or Broadband. We clearly say no to them. They activate it. We have given them to change the plan details. They took request for Cancellation of the Extra Services. Now getting call stating we will cancel the line. Where as we have given the request for cancellation of all extra services and give refund to us. Have informed Appeallate team since August 21. STill not even one complaint is been resolved. Need to file a Case of Airtel . I have around 200 E-Mail as proof with me. They say different and do thin differently. I have so many...
Complaint comments Read comments Complaint category Landline & Home Phone Provider

Airtel - Too much Network data problem

User
 rohit madaan on Oct 24, 2014
Sir,

My mobile no. Is 9814921216. My no. Is ported as on 8-10-2014 from Vodafone to airtel. coz of best intconnection. But since 9th of October to till date I have not taken best service of Airtel Internet. i complained many times to customer care executive but no one take it serious and could not solve my problem. Sir, this is humble request to you please check my data service and give me feedback as soon as possible....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - not resolving my problem by customer care executive.

User
 Padam_Sharma on Oct 24, 2014
Dear Sir, I'm loaded caller tune for my airtel prepaid mobile no 9717685701 but it has not been loaded on my no. So I contact to airtel customer care Executive on 198. But I don't get solution from there and he cut my phone call without resolve my problem. Balance has been deducted from my SIM balance. So, Plz solve my problem....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Extra Balance deduction

User
 rajeshg.gouda on Oct 23, 2014
Today i have sent 14 nos. local SMS Diwali Wishes to my friends. @ that time my Balance was 55.26 rs./- after sending 16 SMS & rechecked my balance & found 26.26 rs/- against 39.26 rs. Extra deducted amount 13/- rs. will be refund to my acount no. 8762299955 on war footing basis. Note : 1) As per your norms per SMS charge is 1 rs./- 2) I m not Satisfaction due to u have deduct balance with wrong procedure again & again... Who is responsible for this ? Regards, Rajeshgouda...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Mobile not recharged

User
 Nitin727 on Oct 23, 2014
I was recharging my mobile via paytm on 17th oct. i got the confirmation message after 8 hours stating that your mobile has been recharge. I switched on my data network, but within few mins my blalanced was zero. Than i called to AIRTEL they said data network plan is not activated on your number. But ihave message and mail from my bank saying that 149 rupees deducted from your account. Paytm didn't recharged my number band has done their job. Can i know that where is money gone. Please contact me on my cell 09810817189...
Complaint comments Read comments Complaint category Credit Cards

Airtel - Wrong Balance deduction

User
 Shirish Karambelkar on Oct 23, 2014
Hello,

I have made a phone call to a local mobile no. (9833886673) at 21:05 pm . The call duration was 7 mins approx . My balance was 209 rs prior to this phone call, and after the call the balance has reduced to 105 rs . I want to understand why 100rs was deducted from my account for a local call & that too just 7 mins call duration. The local no. that i have called belongs to Mr. Sinkar for any verification .
I request you to kindly look into tghe matter & solve this issue.
Thanks & regards,
Shirish...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Airtel 4G/LTE connection closure Fraud

User
 deob on Oct 23, 2014
My Airtel 4G LTE connection is 9611645457. I have given my connection closure request on 24th June 2014 against SR no. 58645436. It has been 5 month but the connection is closure and Airtel is keep debiting charges(> Rs 3K per month) from my credit card. Once this fraud came to my notice, I started following up with Airtel but there is no progress instead the charges are keep being deducted till today. I have escalated this matter to all possible channels. Interesting to notice that they promise to get response in 24hrs but the reality is hopeless. They will delay closure connect all...
Complaint comments Read comments Complaint category Broadband

Airtel - Money deducted 3g not activated

User
 PRAKASHCHANDNANI on Oct 23, 2014
I applied to recharge 3g service and after paying money through yes bank
Net banking, airtel site was showing a message that my bank declined to pay
Due to some error, so i tried it 2 times more.

So totally after trying 3time with some error message, i stopped and checked
My bank account and found that all 3 times amount has been deducted from my
Bank account but nothing recharged.

My phone numberis 9636860343 and i recharged it 3 times for
Rs 141 500mb
Rs 255 1gb
Rs 255 1gb

I did submit my online complaint...
Complaint comments Read comments Complaint category Mobile Service Providers

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