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Airtel Customer Care

Bharti Airtel Ltd

20, Sarakki Main Road, JP Nagar 1st Phase
Bangalore
Bangalore District
Karnataka
India - 560078

Customer Care Phone Numbers and Contacts

Phone:Airtel Customer Care Toll Free Number: 1800-103-4444
 Airtel Toll Free Number: 198
 Airtel BlackBerry Service Number: 7070
 +91 96 63 395551
Airtel Money Transactions Code: *400# have a limit of Rs 5,000 per transaction.
Unsubscribe the Airtel VAS Services SMS Code: 155223.

Airtel Head Office Contact Details:
Address: Bharti Crescent, 1, Nelson Mandela Road, Vasant Kunj, Phase II,
New Delhi – 110 070, India
Contact Number: +91 11 46666100, +91 11 42666500
Fax: +91 11 4166-6137

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Airtel Complaints & Reviews

Airtel - ownership transfered but line not started

User
 anil Kumar saraf on Jul 7, 2015
This is for your kind information and my complain that I had transfered my ownership of mobile no. 9331169619 from anil Kumar Saraf to my company grap realty pvt Ltd, my number discontinued from 9.00 p.m on 7th July I asked c.c about 11 p.m they told within 24 hrs your line will start but till 1.00 a.m on 8th july 27 hrs gone but my line not start, now I again I called customer care they were misbehaving and tell it will not start more 24 hrs I called 3 times in last 1 hr. From 1 am to 2 am . Please do something it will create so many problem to me and my business . Please suggest Wat I do ....
Complaint comments Read comments Complaint category Telecommunications

Airtel - International roaming charges - 1MB data -Rs.12000 ?

User
 sundark2 on Jul 7, 2015
I have subscribed to Rs.90 per day international plan with Airtel. On trip to Hongkong and US. On the airport clicked on gmail to check message. And that's it -less than 1MB data -data charge Rs.12000. and for 6 calls -totalling 20 minutes voice charge Rs.4000. Calling Airtel, they indicated the plan got discontinued -without letting me know. Even so how in the world Rs.16000 for 20min phone call and max 1MB data. I am with Airtel for 6 years -on Dish, DSL, Home and Cell. Now thinking it continue to rob money....
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - SMS Outgoing facility not available since last one week

User
 krishna2015 on Jul 7, 2015
I am holding Airtel mobile bearing registration no. 91774 16445. SMS Outgoing facility is not available since last one week even after our complaining to customer center thrice during last week. I have changed the sim card after informed by Airetel store, Madhapur. Since this facility is very required by me, early action in the matter is solicited. For your information when i am sending sms, i always found ERROR indication.Your utmost action/reply is also requested...
Complaint comments Read comments [1] Complaint category Other

Airtel - Disconnection of my wireless broadband

User
 sabyasachi.mitra2 on Jul 7, 2015
Dear Sir/Madam, Couple of months back, I took an Airtel 4G dongle broadband connection. After that I have been facing issues on and off. Last time after paying my bill on 23rd June, 2015, I was not been able to connect to the internet regularly. The connection was on and off during the day and night times. So I raised a request on 3th June, 2015 and I received a message from then that by 2nd July, 2015 the issue would get resolved. On 1st July, 2015 the service man called me and told me that they will look into the matter and will get it resolved. Since without any communication from their side,...
Complaint comments Read comments Complaint category Internet Services

Airtel - New Broadband Connection Not Provided

User
 Karthi3 on Jul 7, 2015
Hi, I have requested for new broadband connection in my area. I have got a call initially telling that airtel service is feasible in my area upto 12MBps. But later after continuous calls they told me that the connection possible is only upto 2MBps there are more than 3 houses in my area is asking for broadband connection. But all are denied because there is no port available.Please request you to look into the issue and provide new broadband connection. Thanks...
Complaint comments Read comments Complaint category Telecommunications

Airtel - demanding payment inspite of disconnection of broadband

User
 nandushri on Jul 7, 2015
Dear Sir/madam, On April 14 2015, it was informed that the net connection for the landline no 044 4266 7171 in the name of Shri C K Sridhar was to be disconnected. The same was agreed to and a note made by your officials. Subsequently there were subsequent calls from one Mr Ramesh who had sent one of his technical person to the residence and finally it was decided only the landline no would be held for practical purposes with no net connection and payment would have to be paid only for that. But inspite of the same i had received a bill for the usual amount of Rs.1600 + in May 2015 which...
Complaint comments Read comments [1] Complaint category Broadband

Airtel - airtel recharge for rs 250 - not successful -but amount debited from bank account

User
 velananth04 on Jul 7, 2015
I have done recharge to my airtel mobile no 9952230826 in airtel mobile site for rs 250 On july 6 2015 10.19 pm, recharge was not done, but amount debited from my bank account .please refund the amount as far as pos sible. Mobile no - 9952230826 Recharge amt - 250 Date - july 6 2015 10.19 pm Bank name - Andhra bank Bank transaction id - s33102871 Narration- ib/citru/16475910/AIRTELPREP164759100615243...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - Regarding new broadband connection - CEF no : 3860832

User
 theshashank on Jul 6, 2015
I applied for Airtel Broadband on 3rd July, 2015 (CEF no : 3860832), but its been 4 days after that and I have not received any phone call/sms/notification about my connection. I am speaking to Sales Representative (Mr. Usman - 9818600711), who promise me daily that I will get the connection in couple of hours, but nothing happens. He finally routed me to Mr. Vibhas (9650695717) [Mr. Vibhas is supposed to be responsible to get my connection done], who doesn't even care to pick up the call. Luckily I got a chance to talk to Vibhas, yesterday, and I am surprised to see the way he speaks to the customer,...
Complaint comments Read comments [1] Complaint category Broadband

Airtel - Complaint against airtel postpaid services

User
 Venkatesh183 on Jul 6, 2015
bloodt bullshit airtel cheated me 5th july 2015 activated 3g dongle 3gb post paid service to my device. 2hrs before my internet usage only 1.5 GB but i dont suddenly they sent a message my quota is expired even i do not use internet. I want my money. please i want justice.my device number 7093322978....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - complaint regarding inappropriate balance deduction and poor response from customer care executive

User
 dr.amandeep on Jul 6, 2015
Rs.55 has been deducted from my airtel prepaid number 9997776382 on 6 july at around 9 to 10 p.m. when I enquire about this on customer care, executive response was that it has been deducted because of internet use. This occurs when my net pack has been expired.but I hadn't been told about this.Airtel should sent an sms regarding this. Same incident happened with me in past about 4-5 times. The executive response was also rude.he told that an sms has been sent but in reality nothing has been told to me regarding the expiry of my net pack.the information provided to me was also wrong. I am using...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - line not working

User
 aayushman on Jul 6, 2015
My compliant number 57274778 has been closed but no resolution provided and also I have not agreed with the person who come to repair my airtel number. Why airtel is cheating me. I have such a long relation. I have mailed for surrender also but till date no response from airtel....
Complaint comments Read comments [1] Complaint category Broadband

Airtel - broadband not working from last 6 days

User
 rashi chhatre on Jul 6, 2015
our broadband is not working and we are complaining daily at airtel office but 5 days ago they came and check and replied that cables are dead so we tell them to change that but then they are not responding to our complaints they are telling to complain at 444198 sometime at 121 etc....
Complaint comments Read comments [1] Complaint category Computers & Accessories

Airtel - Airtel Prepaid

User
 venky108 on Jul 6, 2015
I have a prepaid connection and I travel out of the country and I don't get incoming calls. I also cannot give a missed call to Indian number. I have sent a letter by SPEEDPOST to appellate authority and sent a series of emails. There has been no response to resolve the issue. Also they don't want to meet me in person at their Chennai office. They have deducted the amount for not using the mobile for more than 90 days and deactivated the number. IT IS NOT MY FAULT AND THEY ARE NOT CUSTOMER FRIENDLY. SINCE MONEY IS IN THE ACCOUNT THEY DEDUCT. They provide some contact numbers and if I call...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Extra charges in my mobile postpaid bill

User
 Dnyaneshwar D on Jul 6, 2015
I have airtel postpaid mobile connection. My number is 91 9980179228. I have been using this number since 10 years. In February 2015, I bought Redmi Note 4G phone thru Airtel 4G store at Vijaynagar. They offered me to get 4G connection and the tariff will 250 rupees for 1GB/month for 4G speed. They also told that, since i am buying phone, I will get extra 1GB per month free at 4G speed. So I got it activated. Since then, in every month billing they have been charging extra amount in my billing. When i asked them, they are telling, whatever extra 1GB i am getting, that has to be used in 4G speed...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - Physical Verification not happening

User
 Shivani Kumar on Jul 6, 2015
Hi, I bought a 4G dongle on 2nd July, provided all the details. Verifucation on call is done but physical verification is not happening at all. I got so many calls from the customer care but everyone is transferring my call to some other department saying that they are not the concerned people. Please help. Earlier I had an airtel broadband connection, which is not working and no one came to check that also. Ultimately, I had to opt for the dongle, but in that also, they are creating trouble....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - No airtel coverage

User
 sajism on Jul 6, 2015
Sir I am from Kerala Pathanamtitta district from Pandalam. There is no coverage for AIRTEL in our area. There is a tower for BSNL near by my house (ULLANOOR FOR BSNL (Tiruvalla) Ground Based interior Tower and last week IDEA AND RELIANCE has shared with BSNL Tower and Installed). I like to take a connection from AIRTEL and there is no coverage. I came to know that you have tie up agreement with sharing of towers with BSNL and if you can utilize this tower for AIRTEL also then coverage for AIRTEL also we will get... My mobile No: 9544198396 (Saji) Please reply for this and to whom i want to contact....
Complaint comments Read comments [1] Complaint category Telecommunications

Airtel - In refrence of new connection and bradband

User
 rajgoyal701 on Jul 6, 2015
GOOD AFTER NOON SIR,

i want to know that how much time the application take in processing of new connection of fixed line and broadband. i have given documents on the name of GOYAL GAS AGENCY and 2000/- rs. for new connection of broadband having a plan of rs. 748/- monthly on 26th june 2015 (friday) in city DABRA distt. GWALIOR ( MADHYA PRADESH ). but no action has been taken till now there is no response from dabra airtel office. on 26th june (friday) 2015 i have given 2000/- rs. to Mr. GOVIND (8120630760) for new connection they promising me that on 29th june 2015 (monday) they...
Complaint comments Read comments [1] Complaint category Telecommunications

saji - No coverage

User
 sajism on Jul 6, 2015
Sir

I am from kerala pathanamtitta district from pandalam. There is no coverage for airtel in our area. There is a tower for bsnl near by my house (Ullanoor for bsnl (Tiruvalla) ground based interior tower and last week idea and reliance has shared with bsnl tower and installed) .


I like to take a connection from airtel and there is no coverage. I came to know that you have tie up agreement with sharing of towers with bsnl and if you can utilize this tower for airtel also then coverage for airtel also we will get. . .

My mobile no: 9544198396...
Complaint comments Read comments Complaint category Mobile Service Providers

Airtel - excess billing and call rate counting

User
 Rishi Shankar on Jul 6, 2015
Dear sir/ mam i have postpaid number of 9599431265 for bill detail i call to customer care but always i got answer system in under maintenance, i m not able to get proper solution in this regards, so i request plz provide appropriate solution...
Complaint comments Read comments [1] Complaint category Mobile Service Providers

Airtel - breach of customers trust and fooling of customers by airtel executives

User
 ranpiyush on Jul 6, 2015
Due to some reasons I was unable to pay d bill fr a couple of months amounting fr rs 8724. I got a call from Miss Jaya fr d payment of Rs 7000 as adjustment against Rs 8724 as dey were giving me a waiver of Rs 1724. I paid Rs 7000 as settled and cnfrmd d same to Miss Jaya on no 9911579203.. Der after I was getting message of an overdue pending of Rs 1724. When I again contacted d sales executive abt d overdue of Rs 1724 she told that she has updated d waiver in the system but due to some technical issues in d system d waiver has not been updated and vll get updated by monday that is 6 july 2015....
Complaint comments Read comments [1] Complaint category Mobile Service Providers

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