Amazon.in — Amazon fraud

Address:New Delhi, Delhi, 110037
Website:www.amazon.co.in

Hi amazon team,

My order id is:[protected]

I want to tell you that my refund inteted by yestarday but before I have
recieve my refund some hacked my amazon acount which is my acount
[protected]@gmail.com
and fake acount was
123menu.[protected]@gmail.com

whatever that he changed my all details including my bank details
my real bank acount last 3digits are 304
And changed by hacker 189

Yestrday I talked with your acount departmen exicutive he refersh my acount
but my refund already gone in hacker's acount
I have got a msg that your refund is succusful in your acount and I have
got refernce number also[protected]

I have'nt got my refund in my real acount please help me out from this
otherwise I will go for police and cunsumer court dorr step
please cancil that amount and refund it in my real acount
which is I am giveing u

Ac- ******304
Ifs- IBKL0000075
Acount holder name- rahul kumar

Thanks& regards
Rahul kumar
[protected]
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Amazon India customer support has been notified about the posted complaint.
Apr 19, 2017
Updated by Shivam Sehrawat
Hello Sir,

Please initaited my refund

Name- Rahul kumar

Amazon ac- [protected]@gmail.com

Order Id[protected].

Country- india

City- new delhi

Issu- my refund initaited in other account due to being hacked my amazon account

Date and time of hacked- 12/april/2017, 16:20hrs

Refund initated date and time- 12/april/2017, time around 19:30 hrs

After being hacked my amazon account changed my account name which was (Minakshi )
and cleared my all bank details by hacker and he/she put their own bank details which was last 3 digits of bank account number **189

But my name is- rahul kumar
Address- h, no 1176 mahipal pur new delhi 110037

Bank account - now I put now my all the bank details in my account after refressed my account last 3 digits are *304

Order placed by my name and order shipped on my addres then how could be amazon initaited my amount of refund in other account

I called many time when my account was hacked for the stop refund initaited but your customer service isn't help me from this mattar

your customer care exicutive seated over there some are good and some are very bad you should lissten my calls and what they replyed when I was in the trouble.

And I have speand all 7 days I called and mail many times but your any exicutive is not ready to help me even your investigate team also not reply I have sended them many mails regarding this.

Please refund my amount in my real bank account
Please if you can help me as soon as posible initaite my refund otherwise I have just one and last way will go for the police station or consumer court and will file a case against amazon.
            Unfortunatly Your Amazon Customer
Thanks
Rahul kumar
[protected]
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