Amazon.in — Fooling. . . By asking unwanted details and not giving refund | |||
Arsen akhil geo Amazon. In © 2015 consumer complaints forums Amazon. In - damaged product delivered and fooling 2 reviews Add a comment Arsen akhil geo on jul 26, 2015 I ordered for john miller jeans from amazon. In. The product was delivered within date but there is a damage to the product, there is an extra stitching on the jeans which makes the jeans outlook fashion and when i questioned this on amazon. In before ordering the product i called amazon. In customer service and they assured that there will be no damage or any mistake to the product. I called them because the delivery date was just the day before marriage of my brother i was hoping to give the jeans as a gift to my brother on the marriage day and it was on 25th of july and the product i received was on 24th of july. Due to a large function and my business tour, i said them that i cannot return the product with in the month so because of these reasons i called them before ordering. The customer care representative who attended the call on or before the ordering date make sure that he will give me a part refund if there is any mistake on the right product. And when i questioned this on amazon. In on the delivery day they said that they will not give me part refund as i was unable to return the product as i said early. The call was attended by one of the amazon representative called akshay. . And after a long talk with him we forwarded the call to the supervisor called praveena. . After having a long talk with her saw she said that she would give me a 100 gift card to my amazon account and as i cannot afford it i said no 100 rupees. . And she was going to disconnect the call and at last i said that i would send their images of the faulty product do their e - mail id. . As i really don't know the full e - mail id i asked her to forward the e - mail address to my e - mail id and praveena said yes and she will do as i said. After taking the pictures or photographs the products when i return to send images to the e - mail id i saw that she had gifted me a hundred rupees amazon gift card instead of the e - mail id i asked for. She fooled me by giving a hundred rupees gift card and questioned this on amazon later they were disconnecting the call without any reasons and on the 5th time i tried, they attended the call answer that they cannot do anything on this and i just lost my complete rupees because of the false assurance by amazon. In the product cost was 900 rupees and they give me only hundred which i cannot afford it my registered mobile number on amazon. In is[protected]. Please give my money back i cannot return the product as i am leaving abroad in the coming days please give me at least 600 rupees of it because of this i lost my concentration on my marriage functions and lost all happiness. I am never going to shop from amazon. In anymore please give my money back and protect the customers by not giving false assurance. . . Amazon is cheating their customers and serving only till their delivery. A person called and asked for bank details abd pin. . . I think it was fraud and was to make customers say no tobrefund Was this information helpful? | |||
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