Amazon India — amazon pay balance load

Address:Kolkata, West Bengal, 700061
Website:www.amazon.in

Order details

Order #:[protected]
Amount: rs. 1600.0

I have placed order on 13th sept, 2017 to load balance of rs. 1600 through amazon pay, amount was deducted from my bank account on that moment but the amount was not added in my amazon pay balance till date even after 4 days.
In between i have communicated via chats and phone calls with their customer support executives. None of them provide proper resolution except false commitment. They asked me to wait 15mins, 30mins, 1hr, 2hrs, 3hrs, 24hrs, 48hrs, and again 48hrs respectively but nothing happen till now.
I need my hard earn money back imidiately either in my bank account or amazon pay balance asap.
Please stop making fool customers by giving wrong offers.
Please find the attached screenshot for further details..
Hoping to get resolution ver soon.
Thanks
+1 photos
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Amazon India customer support has been notified about the posted complaint.
Oct 04, 2017
Updated by Soumen P@l
Still I have not received myi money.
Please do the needful.
Amazon.in is asking to wait again 3, 5 days, it's just ridiculous.
Such a cheater company. I will not shop in future.
Oct 14, 2017
Updated by Soumen P@l
Still issue is not resolved. After a month they are showing payment failed and my money is not returned yet either in amazon pay balance or in my card balance.

I don't understand how could they are cheating openly like this way.

Please do something against fraud company like amazon.
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