Amazon India — Beware false commitment, daily changing policy ,wrong information bad customer service of Amazon

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www.amazon.in

Hi I have placed a order of memory card and deo ORDER #[protected], Friday 30 October 2015 I requested customer care to update my mobile no. Saturday I received email This is to inform you that a package from your order, with tracking ID[protected], shipped via Amazon Transportation Services, could not be delivered as no one was available to receive it. I was at my home whole days(Sunday, Saturday). Mail received at 1.30pm and after that I raised the issue with customer care and mentioned my concern that no one will be available at my residence on working days that's why I have placed planned order so that I will be available to take it and requested them to deliver the order on my office address your representative assured me delivery on my office address by Monday if not delivered on Sunday 1 November 2015 after that I got call from delivery boy to confirm address and he told me to deliver before 9 pm . Now when I asked the same to customer care she saying me the different story that delivery date is today nothing is in the loop si can any one explain me what is going on . because the story happened and so many false statement from your side and finally my product was delivered . Why this is going on if you can not do dont commit because it is not good for your company I will raise the issue every time is this possible or stop buying from you. On 1 and 2 November their customer care executive told me to deliver my order at my office address and they will notify to their delivery partner but now on 3 November when I called them again for that now they said that no policy to change address. I do not no previous 3 persons who are convening me about change delivery address are right or wrong or this latest one who said that no policy to change address is ?????? Over call experience is so bad next time I will not suggest any one to shop from Amazon