Amazon India — cheated by retailer Cloudtail.

Address:Pune, Maharashtra

I have purchased the Apple iPhone5c from amazon.com and cloudtail is retailer who sold it to me. After 3 months o[censored]sing, phone iOs get crashed. I submitted the phone on Authorized Service center for servicing. They told me the device has duplicate hardware and there is discrepancy in hardware found in the phone, so they canceled replacement of phone. I feel like cheated by amazon and cloudtail. If i dint get my mobile replaced, i will go in consumer court against cloudtail and amazon. Please response ASAP.
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Hi,

I have purchased the Coolpad note 3 lite from amazon.com (ORDER #[protected] and cloudtail is retailer who sold it to me, hardware issues and device problem i replace device again also same issue i escalate this issue to amazon india no respone,
they told me the device has duplicate hardware and there is discrepancy in hardware found in the phone, now i information i am share to Cloudtail .

I will go in consumer court against cloudtail and amazon.Please response ASAP.

Regards,
Kamalakar.
[protected]
I booked a mi max mobile through amazon and received the phone yesterday, but so sad this phone does not connect to wi fi, after spending 15k i was cheated by cloudtail and amazon, and now when i checked the customer reviews most of the people is complaining about not getting wifi, and i think for the good reviews its fake and its been written by amazon and cloudtail only, i going to the consumer court and to the supreme court. for cheating

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