Amazon India — Cheating and misleading

Address:	Bangalore, Karnataka, 560051
Website:	www.amazon.in

I placed an order on 24th December for royal oak desk worth Rs. 2750. Estimated delivery date was between 8 and 16 January. I placed the order as gift for my daughter as her birthday is on 9th January. I asked them if they can deliver the product by 9th January. If it cannot done by that date then refund the amount. Without confirming through email or call they just cancelled the order. As there was an offer that if amount can be paid by transferring funds in amazon gift card then will get 10% cash back, I transferred funds to amazon gift card and placed order. Now they have cancelled the order and transferred amount to amazon gift card and not to my account and asking me to place order again through amazon. There were no terms that the amount cannot be refunded back to my account from amazon gift card. This kind of cheating amazon is doing with customers. Please take strict action so that other customers are not hampered.