Amazon India — Chor dukaan amazon

Address:	Thane, Maharashtra, 400612
Website:	Amazon.in

Please consider this post as complaint in case i get a heart attack,
Since these guys have given me lot of pain both, mentally & financially.
I am cardiac patient and i have been operated for severe mitral valve stenosis and i hold amazon responsible for any further deterioration in my health.

I would request every reader to post the link on fb & twiiter

Seems amazon doesn't value their loyal customers.

Read complete mail if you really do

I received a used acer led monitor on 5th june for order number
[#[protected]] which was 50 inch led tv.

1) product unsealed by mitashi installation serviceman
2) immediately called & complaint about same, serviceman also spoke to your cs associate.
3) sent videos and images to your
[protected]@amazon.in
4) return pickup was assured in 2 -3 days on mail and teleconversation
5) return pickup not arranged
6) i call again to your number and this time a link was given (Gati courier) and i was asked to register return pickup, after 2 days the courier team says they don't deal in fragile items i. E led tv
7) today again i called back to get another link for registering pickup
Charges to be borne by me which will be refunded as amazon paymoney.
8) also got to know deadline to send it by 17th june else refund won't be possible
9) even blue-dart refuses to pickup.
10) fedex says they may pickup but i will have to pay 2416 cash.
11) their management is bunch of adamant people, who are not even courteous to revert you on mail.
12) nor fb nor twitter affects them, they are arrogant guys

It's been a week and didn't get solution, i wanted replacement you guys denied.

Every time i call a new promise is made which doesn't fullfiled.

If the money doesn't get refunded asap i will have to pay to credit card soon and i don't have money with me to do that.

Who will pay for my cc, who will bear interest charges.

I bought this led since it's festival time for us along with holidays for children, my children wife and i surrounded the tv while being opened by your installation serviceman.

My wife and children had lovely smile on their faces but amazon ruined it.
Amazon sent a used dead acer monitor, the smiling faces suddenly turned into long frowning faces.
I would have picked up fight with amazon had there been a physical store of you them.
Why don't they value customer emotions, why can't they guys go beyond and do something for customers.

How are they going to compensate for the loss in terms of time, energy and above all mental harassment, emotional embarrassment.

Do customers buy online for getting harassed in such a way?

I am planning to go legal for the trauma you guys caused to me,
Every day i have to call, speak for an hour, get frustrated which shoots my bp

Since i was made to call customer service every now and than and the calls lasted not less than 20mins

Will also file case in consumer court.

Also i will take the wrong product received, along with a banner of issue faced, prints of mails, video and audio records and sit on dharna at gateway of india mumbai - will expose amazon's behavior to crowd with help of media

Already i have shared my pain on social media.

https://m.facebook.com/photo.php?fbid=[protected]&id=[protected]&set=o.[protecte...⇄

https://twitter.com/Being_Sarwar/status/[protected]

It's high time you respect customers.

You can take the mail as request, warning, intimation, whatever you feel like.

I want money back with compensation.