Amazon India — Defective product delivered and difficult to get a duplicate invoice

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Website:www.amazon.in

Defective product delivered and difficult to get a duplicate invoice

my phone stopped working after 2 months after it was ordered on 23 july order no.[protected] . I couldn't also find the invoice. so i logged in to my amazon ac and found the dispatch note but the service centre people denied. i tried to contact amazon to get duplicate bill but it is so difficult to get to them. online thing is a a mess. i can see the orders on the app but nothing shows on the website. ridiculous.
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