Amazon India — delivery boy asking for id card photo

Website:

www.amazon.in

I am prime amazon customer.
There was these two incidents:

1. I ordered an expensive product so for confirmation amazon sends me an otp on the date of delivery to share with delivery boy. And that's really good it will confirm that the delivery has been done to me only.
But when that delivery boy came, he also asked to take a picture of my id card. I told him that i can show my i'd card but i will not allow you to take a picture of it. But he didn't want to listen. He told me its to confirm that the delivery has been made to you only as its an expensive product. I didn't get it, than what was the purpose of that otp confirmation.
2. This time i ordered a small cheap product. I was not at home when the delivery boy came. This time again he wants to take picture of i'd. My mother didn't asked much like anyone other and gave the i'd to complete the delivery.

In both cases i contacted amazon customer service. But reply was completely different at both times (Don't know why).
1. First time customer service assured me that it won't happen again and they are really sorry that it happened.
2. Second time customer service told me that its in our policies to take the picture of i'd card to confirm delivery. And you don't have to worry about your i'd details.

Now, i think you will be able to see the problem but let me give you some more information about it.

When delivery is being made to a place delivery boy also asks for your signature and all of that happens in a app in delivery boy's cellphone.
But when he asks for picture of your i'd it saves to his phone gallery. (When i told this to amazon customer service they told me that they check every picture and name on it to check delivery confirmation)
That's just not possible. Because that delivery boy just asks for an i'd and he never write it down that to whom its been given. How will they figure out who's mom or brother or friend it was.
And i telling you this because that's customer service agent was just trying to make me fool.

Its doesn't seems like a big problem but if cellphone of that delivery boy went missing or someone stole it. It might contains hundreds of i'd pictures of people.
And you can also google i'd fraud in india for a bigger picture about it.