[Resolved]  Amazon India — gift voucher google play auto order using my amazon pay balance

Dear Sir,
I have balance in Amazon pay around Rs1010/- .And now I am preparing for order some assential grocesaries from Amazon today.Now the situation is that my Amazon pay balance deducted for any play store voucher on 30th march 20.thats completely wrong way and without my knowledge as I have not opened my Amazon app the entire day as lock down goes on.so nothing to order and so no opening of Amazon apps.But amozon self order this gv in my account.
So kindly refund my rs 1000/- ASAP please and contact me on .

Thanks And Regards

Priyabrata
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Apr 8, 2020
Complaint marked as Resolved 
Hello, This is a follow-up email regarding the complaint number #V191156989. We've issued a refund of INR 1000.00 to your Amazon Pay balance: Money account, in relation to the unauthorised transactions made using your account. An additional compensation of INR 100 has been credited to your Amazon Pay balance: Gifts and Credits account in lieu of our compensation policy. We sincerely apologize for the inconvenience caused. Please be noted about the points mentioned below, which can help minimize the risk of you falling victim to common scams: 1) Choose a good password, which is at least 8 characters long and a mixture of letters and numbers. Do not choose a dictionary word or a word, which could be easily associated with your name or address. Where possible, try to keep your password and usernames unique. 2) Protect your computer and mobile! Ensure your software is up-to-date and set an anti-virus software to run on your computer at all times. 3) Only open e-mails from trusted sources and let your anti-virus software scan all e-mails and attachments before opening them. Thank you for choosing Amazon. ************************************************************************************* Got questions? We've got answers. Visit our online Help: http://www.amazon.in/help ************************************************************************************* Amazon.in http://www.amazon.in Please use the survey below to tell us about your experience today. Thank you for your inquiry. Did I solve your problem?
Amazon India customer support has been notified about the posted complaint.
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