Amazon India — Got faulty mobile xiaomi note redimi 3

Address:442001
Website:Amazon.in

Amazon send me 10 GB phone with label of 16 GB as I order online and paid for 16 GB . When contacted customer care they ask to send my phone first to them. As this process take time .I ask them to send me first new mobile and then pick up as I can't keep my sim card inactive for weeks. As they send me faulty product instead of full payment in advance I demand compensation from them as they refuse to send me new mibile.
Please look into this matter and put me out of this misery
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