Amazon India — Ladies sports shoe

Address:

Ranchi, Jharkhand, 834002

We are a regular customer of amazon.in. We have ordered one ladies sports shoe on 17/07/2016 (Asian women mesh cute) no.[protected], after receiving that particular shoe, it was not choiced by us, so we have lodged refund request on 28/07/2016. But till date there is no agency to collect that consignment.
So, i hereby request you to kindly look into the matter. I am working in a iso organisation and you know the customer satisfaction is first for today's business world.
An early action in this regard will be highly appreciated.

Ranjan dutta
[protected]