Amazon India — Lenovo ZUXI Z1

Address:	673637
Website:	www.amazon.in

Iam jobin c joseph holding an account in amazon. Every time iam experience a very bitter experience in amazon while purchasing every product. With in the spam of 2 months i have purchased two mobile phone.1) i have buyed aqua new 1600 mah battery phone for my family friend as a gift but very unfortunate to have the company person has checked the phone, very common error a minor child can find this company person are not able to find. I wrote a complaint to amazon site they refund the the enitre amount through the cheque. They always try to close case with this refund. Its only the case of rs.799/- thats why i left 2) now i have buyed a new lenovo zuxi z1 on 28/07/2016 with order no[protected] amount of rs.13, 499/- through my credit card. I was showked to see the phone is not working properly as the speaker is not working but when iam playing the songs in speaker & when having the call there is alot of trembling sound, i feeling very annoyed that it feels like that there are 2 soongs playing at atime, the phone battery is getting heated up alot. I talked to lenovo customer care executive they clearly said there is a problem in the phone u must visit a customer care office, how a customer feel when he buy a product with paying a lot amount then to visit a office within a spam of 6 days. Now i request u please dont make every time the same irriting by giving the same defalt product. Iam not going to bear the any charge of courier of any charges in the near future an i want this product to come in my amazon main mailing address in kerala. No other address i want this product to come.4 days i was waisted for all the data accumlating this phone and the phone feeling ver annoyed by sending this product. I sold my old phone u dont understand the feeling of a common man i dont have any alternative option for this phone. Who kno when this replacement will come... Please do the needfull.. Who know if again the product replacemt will will it work properly... How many times i have to do the replacement what this co persons are doing they are really hopeless without checking the product they are sending product. I want the justice for the loss iam bearing from the company nearly the month and the how many days more idont know