Amazon India — Moto G4 | |||||
I am seriously tired of calling you guys. I have serious problems with my phone. I just ordered phone on may 30th 2016 and I am having issues with it. The camera gets stuck sometimes and when it gets stuck it dosent let me do anything. Apart from that the phone hangs high time. I hv reset the phone and also tried without anything stored in the memory card. I explained the same thing to the agent but he says I need to take it to the service centre. So now you mean to say I need to get my phone repaired for the defective phone which you gave given me. I have tried all possible things like resetting and also using phone without space. Is this what you are giving the customers. I am sick of this. You guys say to taketo service centre. This is what you want me to do now. A brand new phone. I need a replacement. I am not ready to give it to a service centre and wait fr them to repair it and moreover I don't use this phone in a rough way. But you giving a defective phone and saying this. I am ready to give a complaint in the consumer court as well. And rating will be too good for you guys in Google and the play store app. Was this information helpful? | |||||
Amazon India customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
I am seriously tired of calling you guys. I have serious problems with my phone. I just ordered phone on may 30th 2016 and I am having issues with it. The camera gets stuck sometimes and when it gets stuck it dosent let me do anything. Apart from that the phone hangs high time. I hv reset the phone and also tried without anything stored in the memory card. I explained the same thing to the agent but he says I need to take it to the service centre. So now you mean to say I need to get my phone repaired for the defective phone which you gave given me. I have tried all possible things like resetting and also using phone without space. Is this what you are giving the customers. I am sick of this. You guys say to taketo service centre. This is what you want me to do now. A brand new phone. I need a replacement. I am not ready to give it to a service centre and wait fr them to repair it and moreover I don't use this phone in a rough way. But you giving a defective phone and saying this. I am ready to give a complaint in the consumer court as well. And rating will be too good for you guys in Google and the play store app.
Reply
Amazon is such a fraud company giving defective pieces. The cam the finger print everything in my phone is so psyching me out. Guys pls be careful. I had a lot of trust in amazon. But the way the customer care agent showed his interest it showed it all. I hope Amazon gives me a solution. I buy all nonsense things from them from iron box to phones and everything but dint expect this thing from there.
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