Amazon India — Not providing an alternate refund mechanism for payments made through NRE accounts | |||||
I had ordered a book while I was in India. Being an NRI, I used my NRE account to make the payment. NRE accounts can only be used in India to make payments, they cannot receive funds in India. Amazon shipped me the wrong book, which I promptly returned. Now, they insist that the refund can only be made to the original payment card. Rules of NRE account do not allow that. Amazon's customer service has refused to even give me credit on their site so that I can order something else with the money. Was this information helpful? | |||||
Amazon India customer support has been notified about the posted complaint. | |||||
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