Amazon India — ORDER #[protected] | Kindle paperwhilte replacement

Address:

Bangalore, Karnataka

Hi, This is regarding the kindle-paperwhite replacement ORDER #[protected]. I had raised the request on 4th April, 2015. Olde kindle was picked up on 6th April, 2015 though FedEx. FedEx Tracking Number[protected]. As per the FedEx parcel was successfully delivered on 8th April, 2015 to amazone. Attached the screenshot for the same. Expected delivery for the same was in-between Friday 24 April 2015 - Monday 27 April 2015. Yet i have not received the replacement. I have called customer care 3 TIMES for any update on this & they guaranteed me to give update in max 48 ours but i never received any update from you guys. You can check you records for the same. Please tell me how many more days it will take to deliver the same, its been more than month and yet there is no update is coming from Amazon. This is not the way of working of Amazon!!! Registered Email-ID: sapariya.[protected]@yahoo.com Looking forward to hear from you ASAP.