Amazon India — Order Cancellation Without Customer Consent

I am writing to bring to your attention a concerning issue I recently experienced as a customer. My order, reference number [[protected]], was unexpectedly canceled without my consent, and this has caused me significant inconvenience and frustration.

Details of the Order:
- Order Number: [[protected]]
- Date of Order Placement: [8th Oct]
- Items Ordered: [Samsung Galaxy Buds2 Pro]
- Total Amount: [2990]

I want to highlight that I did not initiate or request the cancellation of my order. To the best of my knowledge, there was no valid reason for the cancellation, and I was not informed in advance about any issues related to the processing of my order.

This incident has disrupted my plans and led to additional inconveniences, as I was counting on receiving the items on the initially agreed-upon date.

I kindly request your immediate attention to investigate and rectify this matter. I would appreciate it if you could explain why my order was canceled without my consent and what steps will be taken to address this issue promptly.

Furthermore, given the circumstances, I expect a refund of the total amount paid for the order as soon as possible or delivery of the product. Please confirm the timeline for resolving this matter and any steps I need to take.

I appreciate your prompt attention and trust you will resolve it urgently. If necessary, I am prepared to escalate this complaint further to ensure a fair and timely resolution.