Amazon India — Order delay and bad customer service.

Address:

New Delhi, Delhi

Hi Amazon Team, I placed an order with you for a Nivia Tummy Twister(Blue/Black) on 21st Oct' 2014, I haven't received this product till date, more embarrassingly I have spoken to the Customer Service many times, and the last 2 times I spoke with a supervisor too without any positive but negative results is what came out of these calls, on this last occasion I spoke to Manisha who not only placed the call on mute to make it a Dead call, I disconnected and called back ironically got connected to her again, when I asked her what happened she said it was a technical error, I asked her why didn't u call me back again, she said her system had a technical problem too, it didn't stop just here I asked her immediately get me connected with a supervisor, I got connected to Rohan, he spoke on the same lines, I cannot do anything since the order was not fulfilled by Amazon, disconnected the call when I said I will record the call since u guys are not helping me he disconnected the call too. the supervisor who I spoke before this few weeks back said she will get back to me but never did. My order details. Order Date:- 21- Oct - 2014. Order # :[protected]. Order Total : 457.85 Order Invoice Details: Final Details for Order #[protected] Print this page for your records. Order Placed: 21 October 2014 Amazon.in order number:[protected] Order Total: 457.85 Dispatched on 29 October 2014 Items Ordered Price 1 of: Nivia Tummy Twister (Blue/Black) Sold by: Kya chaiye (seller profile) Brand New Boxed Pack Serial Number: 399.00 Delivery Address: Abigail Nissi Stanley 73 khirki DDA Janata Flats Malviya Nagar New Delhi, New Delhi 110017 India Delivery Option: Item(s) Subtotal: 399.00 Shipping: 58.85 ----- Total: 457.85 ----- Total for this Delivery: 457.85 ----- Payment information Item(s) Subtotal: 399.00 Shipping: 58.85 ----- Total: 457.85 ----- Grand Total: 457.85 Payment Method: Net Banking: Citibank Maestro Debit Card To view the status of your order, return to Order Summary. Please note: this is not a VAT invoice. Conditions o[censored]se & Sale | Privacy Notice | Legal Notice © 2014, Amazon.com, Inc. and its affiliates. Shipment details Dispatched Delivery Estimate: Friday 31 October 2014 - Thursday 6 November 2014 by 8:00pm Nivia Tummy Twister (Blue/Black) Nivia Tummy Twister (Blue/Black) Rs. 399.00 Qty: 1 Sold By: Kya chaiye Contact Seller Payment information Billing Address 73 khirki DDA Janata Flats Malviya Nagar New Delhi New Delhi 110017 Shipping Address Abigail Nissi Stanley 73 khirki DDA Janata Flats Malviya Nagar New Delhi New Delhi 110017