Citibank Customer Care
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Customer satisfaction rating: 1%
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1039
COMPLAINTS

Citibank Customer Care

Citibank India Home

Address
Citibank N.A., P.O. Box No. 4830, Anna Salai Post Office
Chennai
Chennai District
Tamil Nadu
India - 600002

Customer Care Phone Numbers and Contacts


Additional info
Registered Post:
Citibank N.A., Mail Room, No. 2, Club House Road, Chennai - 600 002.

24x7 CitiPhone:
Ahmedabad: +91 79 2642 2484; +91 79 2640 4653
Akola: 1-800-1802484;1-800-1802484
Aurangabad: +91 240 663 2484; +91 240 663 4653
Baroda: +91 265 232 2484;+91 265 232 4653
Bengaluru: +91 80 2227 2484; +91 80 2229 4653
Bhopal: 1-800-1802484; 1-800-1802484
Bhubaneshwar: 1-800-1802484; 1-800-1802484
Chandigarh: +91 172 508 2484;+91 172 508 4653
Chennai: +91 44 2852 2484;+91 44 2858 4653
Coimbatore: +91 44 2852 2484; +91 44 2858 4653
Dehradun: 1-860-4257000; 1-860-4257000
Faridabad: +91 124 254 2484; +91 124 256 4653
Gurgaon: +91 124 254 2484; +91 124 256 4653
Hyderabad: +91 40 6666 2484; +91 40 6666 4653
Indore: 1-800-1802484; 1-800-1802484
Jaipur: +91 141 237 2484; +91 141 511 4653
Jalandhar: +91 181 506 2484; +91 181 500 4653
Jamshedpur: 1-800-1802484; 1-800-1802484
Kanpur: 1-800-1802484; 1-800-1802484
Kochi: +91 484 404 2484; +91 484 660 2484; +91 484 402 4653; +91 484 660 4653
Kolkata: +91 33 2283 2484; +91 33 2288 4653
Lucknow: +91 522 220 1022; +91 522 223 1044
Ludhiana: +91 161 501 2484; +91 161 501 4653
Madurai: +91 44 2852 2484; +91 44 2858 4653
Mumbai: +91 22 2823 2484; +91 22 2834 4653
Nagpur: 1-800-1802484; 1-800-1802484
Nanded: 1-800-1802484; 1-800-1802484
Nandyal: +91 40 6666 2484; +91 40 6666 4653
Nasik: 1-800-1802484; 1-800-1802484
New Delhi: +91 124 254 2484; +91 124 256 4653
Noida: +91 124 254 2484; +91 124 256 4653
Pondicherry: +91 44 2852 2484; +91 44 2858 4653
Pune: +91 20 6601 2484; +91 20 6601 4653
Surat: +91 261 653 2484; +91 261 653 4653
Trichy: +91 44 2852 2484; +91 44 2858 4653
Trivandrum: +91 484 404 2484; +91 484 660 2484; +91 484 402 4653; +91 484 660 4653
Vapi:+91 265 232 2484; +91 265 232 4653
Visakhapatnam: 1-800-1802484; 1-800-1802484

View More Information...

Customer satisfaction rating
1%
Complaints
1039
Pending
0
Resolved
13
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Citibank Complaints & Reviews

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Citibank — Complaint against CITIBANK for account opening

 agarwalamitcas on Aug 26, 2016
Hello Sir,

My name is Amit Agarwal and I gave my documents to one of Citibank executive to open a salary suvidha account in Citibank on last week i.e, Tuesday(16th August 2016) and I was informed that it will take maximum 7 working days to activate your account and also got the instant kit in which my account number was mentioned as 5372735816. I also told at that time to the executive that my salary is going to credit in this account for this month so if you are very much sure that it will be activated on time then only I will give you the document else I am not interested. At that...
Complaint comments  Read comments Complaint category Banks

Citibank — Interest on part payment

 harjitnotey on Aug 21, 2016
I am holding credit card of various bank and have been regularly paying the tital amount due every month, recently due to dome commitment i could make fulk payment due as per ststement generated, i am shocked to know that i will be charged interest on total amount due that too at 2.5/ 3%.
Even members payment history is overlooked.
And also many banks give 1 point on every rs.100/- spend but while redeemin for gift voucher of rs.500/- one has to redeem more than 2000 points. Why? Banks must charge only equal points for same amount as we have spend rs.100/- for 1 point...
Complaint comments  Read comments Complaint category Credit Cards

Citibank — Not able to transfer funds to and from citibank savings account

 surekumar on Aug 20, 2016
Hi team,

I have raised a request for change of address in citi bank online banking for which later i have submitted address proof also. Received a reply from them stating that the as the address proof was not valid the account was put on hold to do transactions. As i don't have another address proof with me i have requested them to keep the old address details as it is and to unlock the account to do my regular transactions.

I have been writing mails, raised requests and calling them to get the issue resolved but still they are not resolving the issue. I am reaching...
Complaint comments  Read comments Complaint category Banks

Citibank — Imps transfer fraud by citibank

 sumitp16 on Aug 20, 2016
This is sumit made an imps transfer with citibank for an amount of 15000-/ to sbi account on dated 2nd aug 2016, i am calling customer care everyday and getting no help.

citibank saying amount is settled by the benificiary bank and benificiary bank is saying we have not received any payment.

i will also file RTI against citibank and sbi for the same...
Complaint comments  Read comments Complaint category Banks

Citibank — I'm complaining about customer care executive who hung up the call

 Anusha Pattanshetty on Aug 16, 2016
I called in regarding my credit card bills, for charging 500 on withdrawal of 200rs and so on. I wanted to know why there is no intimation of the 500rs when we withdraw amount from credit card. But there is a message intimation for every credit and debit. How horrible is the service cheating customers. Plus no complete statement of transactions available to see what is going on.. Transactions are generated once lot of interest and money is charged on customer. Transaction what i made on saturday i'm not able to see today i.e tuesday. Worst service ever!!! Just pulling money from customers in the...
Complaint comments  Read comments Complaint category Credit Cards

Citibank — Over charging in my credit card bill

 neeraj_cc on Aug 14, 2016
In my recent bill rec'd today i have been charged with
Overlimit fee. rs 603.08
St etc. tax. rs 90.46

I àm 14 yrs old customer and do not agree with the above charges hence need reversal of the same

I have laid the entire amount under protest

Neeraj kumar gupta
Card no..5546 3702 2225 2840...
Complaint comments  Read comments Complaint category Credit Cards

Citibank — Paid full oustanding amount not shown in my card

 punnu1843 on Aug 13, 2016
Hi i am amit shukla having city credit card no is last four digit is 9548.. I paid full outstanding amount in before due date mode payment is neft, with successful ref id iv03017119 through sbi bank amount is 5700 date of payment is 11 august at 11.29 hrs in morning, still not shown in my card, so i make a coplaint to custmer care also,... Complaint also through city costumer care, complaint req no is-3680... Pls do needful, req to avoid any late charges....
Complaint comments  Read comments Complaint category Credit Cards

Citibank — Online Internet banking bug

 mailpankaj2402 on Aug 12, 2016
I have initiated the IMPS transaction. i have recieved the successfull transaction message but in the screen page has not been forwared to succes page. So i was unable to find the transaction reference no.
I am attaching the screenshots of the application defects....
Complaint comments  Read comments Complaint category Banks

Citibank — Want to pay credit card dues reflecting on cibil (no account in present)

 manmohan9305361484 on Aug 10, 2016
Dear Sir,
We would like to pay our credit card dues towards the cr card no-4568229321407034(Deepak kumar Saha) but in present we have no acccount with citi bank. So please provide a excutive to collect our payment.
Some time before we have complaint in customer care and received a request no-SREFS14039821 but they have told me that there is no solution with him.

Cr Card no---4568229321407034
Name---------- Deepak kumar Saha
Credit Limit--87000/-
Address--------5/99 Vikas Khand Gomti Nagar Lucknow 226010
Mobile no-----9839025209/9312600776...
Complaint comments  Read comments Complaint category Credit Cards

Citibank — Citibank cc bill is 40k i paid near about 97% of the bill, still they charge interest on whole amount

 Deepak Singh Rajput on Aug 9, 2016
I got a bill near 40000, and i paid near about 39000 to citibank cc becoz i didnt paid some amount not even 3% they charge me interest on my full bill of 40k. I said them i will pay interest of the remaining amount but they are not agree with that. So cancelled my card because of that i my cibil score are down. This is not fare with consumer they have right to speak & govt have to give justice....
Complaint comments  Read comments Complaint category Credit Cards

Citibank — Regarding my credit card

 hackeruser on Aug 8, 2016
Hii this is sanjeeet mishra here from mumbai,
Well i had applied for credit card and sended my document to citibank credit card department,

Even all verification of card and documents was done, bank has approved me credit card also, but citi bank had puted wrong address, because of which i credit card is on hold,

Kindly make it correction and let me know my credit card confirmation when i will be getting back..

Details of mycard:-

Credt card last 4 digit no. 1290
Blue dart awb no:- 42935128795

Name sanjeet...
Complaint comments  Read comments Complaint category Credit Cards

Citibank — Unauthorized credit card charges

 Evkumar Kumar on Aug 8, 2016
Kind attn :
Iam vijayakumar from Chennai having the CITI bank credit card and i had taken loan against my credit card and I had paid 25 EMI and i want to pre close my Loan with my complete outstanding. I had taken a request for loan closure and I had paid Rs 86890.00 on 7th June 2016. after clearing my loan, again I got message i need to pay Rs 4890 which is due for the may month EMI. I was shocked and i asked about that to customer care, they replied and they will come back in two working days. But some body keep on calling me (your authorised agent) and insisting me to pay the balance.I...
Complaint comments  Read comments Complaint category Credit Cards

Citibank — Conversion of Transaction amounting to rs. 22723.00 into 24 month Flexipay

 Dilip_Bachhar on Aug 7, 2016
Dear Sir,
I have an credit card no: 4386-2800-2745-4234.

I have made a transaction amounting to Rs 22723.00 as a SBI LiFE premium payment but want to convert into 24 months installment.

Pl convert.

Regards
Dilip Kumar Bachhar
09434165671...
Complaint comments  Read comments Complaint category Credit Cards

Citibank — Credit card closing

 bsures22 on Aug 6, 2016
RE:'Citibank=026-860-907' Re: Sub. one time structured payment plan for your Citibank credit card-4386280016637975


Still i am not getting NOC Certificate for the sub-one time structured payment plan for your Citibank credit card-4386280016637975

Any update on this ?.

i am not getting any clarification from your side.

Note:

3rd Emi Paid on June-15. Why this much delay in issuing NOC Certificate.

Almost 2 months i am waiting for the NOC.

Kindly response....
Complaint comments  Read comments [2]Complaint category Credit Cards

Citibank — Imposing unauthorized transaction my account

 mahmud kotebagil on Jul 28, 2016
Dear sir/madam,

Please provide me justice.

Since february month i have been tortured by citybanks representative about the some unauthorized amount that has done by someone else due to week citybank security. I came to know that somebody had done the transaction with my citybank card when i checked the citybank monthly account statement of feb 16 at that time only i informed that i have not done that transaction so please revers the charges. At that moment i blocked that card and they issued new card. This transaction was done with amazon some emi transaction, they...
Complaint comments  Read comments Complaint category Credit Cards

Citibank — Misuse of my card

 mohd zubairlakha on Jul 25, 2016
This is to infom yiu that without my concern citi bank has deducted my money from my account and gave to the mediclaim policy i have nt confirm the bank how can they deduct without my confirmation and i have clearly told the ins co that i am not interested in the policy so how can they take my money my card no is 5241 3350 2280 7873 in the name zubair lakha...
Complaint comments  Read comments Complaint category Credit Cards

Citibank — Credit card not getting activated

 Nemish Kumar on Jul 22, 2016
Respected sir / madam
I mr. Nemichand b kumavat recived a credit card from your side on 15.07.16 still not activated daily your executives say to do a transation when i make it fails and when i call again the say do transation in moring when again it fails they say do it in evening you card will be activated daily false statemnt is given from yr side still my card is not activated a query has also being raised but has no solution now on 22.07.16 i called they are saying wait til 26.07.16. On 21.07.16 a called your executive said a call back has been arranged regarding card activation but...
Complaint comments  Read comments Complaint category Credit Cards

Citibank — Fake calls from Citi Banks behalf and asking personal details

 denis@iplaceusa.com on Jul 22, 2016
9211845996 mobile number trying to call me on Citibanks behalf and asking personal details...
Complaint comments  Read comments Complaint category Credit Cards

Citi Bank — Not allowing to open an nre account

 edwardbenzigar on Jul 21, 2016
Dear sir,

With a
1. Valid indian passport
2. Valid uae residence visa
3. Bank statement
I am able to open an nre account in sbi & axis bank.

Why is this citi bank, india is not allowing to open an nre account. They want utility bill in my name, they want document like aadhar card from dubai and many many things.. Does citi bank does not come under reserve bank of india rules???...
Complaint comments  Read comments [1]Complaint category Banks

Citibank — CC A/c no 0607063702 Closer Letter

 jinny manoj on Jul 18, 2016
Dear Sir,

Closer Letter for CC A/c 0607063702 for M/s Priya Capacitors Pvt Ltd already submitted on our site as on 10.01.2015, but till time no any reply for me.
i have requsted to kindly closed the CC account.

Thanking You,

Best Regards

For Priya Capacitors Pvt Ltd

Jinny Manoj

Cell no : 9970955430, 9766348004...
Complaint comments  Read comments Complaint category Banks

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